AHSNs Patients and
Patient Opinion
NHS Commissioners workshop
24th September 2013
Introduction
Dr Chris Streather
Managing Director
Health Innovation Network
Background
Our plans
Patient involvement
Patient Experience
Patient Opinion
About Academic Health Science Networks
• Health Innovation Network is the Academic Health Science Network
(AHSN) for South London
• The Government has established 15 AHSNs nationally
• AHSNs have 4 key objectives:
Focus on
the needs
of patients
and local
populations
Speed up the
adoption of
innovation into
practice to
improve clinical
outcomes and
patient
experience
Build a
culture of
partnership
and
collaboration
Create wealth
through codevelopment,
testing,
evaluation, early
adoption and
spread of new
products and
services
Health Innovation Network South London
• We are working in partnership with a diverse membership of health and
social care providers, primary/secondary/tertiary care, higher education
institutions, public health, commissioners – and with patients, the
public and the third sector
• We are particularly interested in partnership and co-creation,
pragmatically and philosophically
Work Programmes
There are a number of Clinical Themes and Cross-Cutting Workstreams
underway in South London:
CLINCAL
THEMES
CROSS-CUTTING
THEMES
Diabetes
Patient Experience
Informatics
Dementia
Evaluation
MSK
Alcohol
Cancer
Patient & Public Involvement
Structuring Each Clinical Theme
SRO – CEO level
Tertiary
Clinical Directors
Secondary
Programme Manager
Primary
Innovation Fellow
Public Health
Commissioner
Patient/3rd Sector/Carer
Projects aimed to address
each tier of long term condition
pyramid
Expert Panel – multidisciplinary, patient/carer/third sector and industry
Priority
Project
Priority
Project
Priority
Project
Patient experience
First year = 3 priorities
Engage with stakeholders to develop
shared vision
Implementation of the Patient Opinion
feedback-improvement cycle
Co-creation work on experience metrics
and co-produced rapid improvement
cycles
Patient Opinion collaboration
•Enhanced subscription for 10 diabetes and
dementia teams
•Generation of real-time service user and carer
views
•Generation of corresponding service
improvements
•Commentator sites supported - Healthwatch, CCG
LA
•Evaluate and share learning across other themes
•Identify training needs with Local Education and
Training Board
Co-creation work
Builds on experience from SWL+SGMHT
• User led (of MH services)
• Focused on dementia to start with as meeting a
need and matching our priorities
• Social movement approach
– Winning hearts and minds
•
– Framing the challenge
– Generating energy for change
– Developing impact and momentum
Summary
• Early work focused on diabetes and dementia
– Husbands our resource
– Focuses on two groups who have historically had a raw deal
• Users involved at every stage
• Leading role in co-creation work
• Evaluative rigor
– need to develop evidence base
• Care Opinion an opportunity
Thank you
Health Innovation Network
hin-southlondon@nhs.net
0207 188 9805