St. Helens
Single View and eCAF
Helen Spreadbury
Senior ICT/IMS Manager
Introduction
• Background
• Systems and Solutions
• The St Helens Vision for Integration
• Demonstration
Background
• Response to ECM Agenda
• Serious Case Reviews
– Victoria’s Story
– Baby Peter
• Ofsted - Learning Lessons from Serious Case Reviews
09/10, reviewed 147 cases, 194 children
“Most of the serious case reviews identified sources of
information that could have contributed to a better
understanding of the children and their families. They also
highlighted concerns about the effectiveness of assessments
and shortcomings in multi-agency working” page 5
St Helens: Child In Need and Safeguarding Procedures
Lead professional from this point
Lead role already required
by statute or best practice,
e.g. key worker
Common Assessments
(CAF) used at this point
Statutory or
specialist
assessments
Supported by Systems
Capita ONE
CAF & Single View
Lead Professional
ICS
Information Sharing Guidance
Systems and Solutions
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CAF – live in paper format April 2007
ONE, V3 & V4 - Capita
eStart - Capita
ICS – Liquid Logic
eCAF – Liquid Logic
Early Years – Tribal
EDMS – Opentext
Plus; YOS, Connexions, Health etc etc etc
Integration
Single View (alongside eCAF) – aims to link disparate
databases/systems to form a composite view of a
child's record
Why?
•To support
-The development of a Team around a Child/Family (TAC/TAF)
-Information sharing
-Locality & multi agency working
-Early intervention and support
-The role of the Lead Professional
-Tells a child’s story from universal services to early intervention and
beyond into statutory assessments if required
Potential Benefits
Cost Savings?
We all have to do this anyway so how can the technology can support this?
•Leaner structures require more effective use of technology tools
•St Helens moving towards earlier and more effective early intervention
eCAF is key to this approach, better, earlier interventions should reduce
more costly interventions ie: LAC placements
Earlier and more effective information sharing does ensure a better use of
limited resources - collect once use many times
Supports Munro’s view that the assessment should follow the child
(interim report 2011)
Practitioners have read-only access to
a ‘single view’ of a child’s record
Access point
Single
National
System?
View
Data Flow
Direction
Protocol
Real-time
integration
Capita ONE
Schools
ICS
EDRM
YOIS
Connexions
etc
etc
etc
E-CAF
These would be delivered in subsequent phases
Single View Proposed
Personal Details
Surname, forename,
date of birth, gender
Address
Information
Chosen names
Relationships
Personal
Relationships
Professional
relationships
Education
Summary
School history
Traveller family,
EAL, Asylum
Seeker, Asylum
Status, Registered
Disabled
Attendance (v 3.37)
Summary*
Key contact details
Data discrepancies
Achievements (v
3.37)
Aspect, date, result*
Exclusions (v 3.37)
Start Date, End
Date, Type, Reason
code*
Interventions
Summary
CIN~
Contact History,
Referral History
Assessment Detail
Chronology
Key events from
ICS – to be
determined
CLA~
Current placement
detail
OLA CLA detail
CP
CP Plan start date
CP plan end date
OLA
Risks and Hazards
Hazard History~
Risk Assessments *
Key events from
ecaf – to be
determined
Key events from
Capita One – to be
determined
The Single View Solution
It is scalable, in that we can bolt on other databases ie: Youth Offending
Health etc
It is secure
•Access is only granted to nominated professionals who have completed all
necessary background checks and screening for their employment
•Two factor authentication for external access
•Security certificate
•No sensitive personal data is held on Single View
•Privacy notices and information sharing agreements
•eCAF Consent driven
•Highest level of security is always applied ie: if shielded in ICS then the entire
record of that child is shielded in Single View
•Security based on ‘need to know’ principles
Review completed by external Data Protection/Caldicott expert and signed off
as good practice
Single View Solution & eCAF
Training commenced on the 14th of June 2010, and is now live.
As at the end of March 2011 450 delegates have been trained from the
following teams/agencies
•Schools & Colleges
•Hospitals
•Education Welfare, Behaviour Improvement and Youth Services
•Housing
•Teenage pregnancy
•Health
•Family Support
•Children’s Centres
•Contact Centre
•Domestic Violence Teams
•Voluntary Sector
Training courses fully booked until the end of June 2011
Over 290 eCAF’s completed or in progress
Demo