Voice of the Supply Chain
Topline Research Results
March-April 2012
Supply
Chain
Insights
Agenda
Overview
Demographics
What Defines Supply Chain Excellence?
Current State of Supply Chains
Future State of Supply Chains
Wrap-up
p. 2
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Supply Chain Tipping Points
p. 3
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Supply Chain Tipping Points
p. 4
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A Supply Chain
is a Complex System
with Complex Processes
with Increasing Complexity
p. 5
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The Effective Frontier
p. 6
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Agenda
Overview
Demographics
What Defines Supply Chain Excellence?
Current State of Supply Chains
Future State of Supply Chains
Wrap-up
p. 7
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Study Overview
p. 8
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Who is the
Voice of the Supply Chain?
p. 9
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61 Respondents from 44 Companies
p. 10
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Supply Chain Organization
p. 11
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Global Operations
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Agenda
Overview
Demographics
What Defines Supply Chain Excellence?
Current State of Supply Chains
Future State of Supply Chains
Wrap-up
p. 13
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Evolution of Supply Chain Process
Excellence
p. 14
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Supply Chain Excellence Definition
p. 15
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Examples of Supply Chain Excellence:
Open-Ended
p. 16
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Agenda
Overview
Demographics
What Defines Supply Chain Excellence?
Current State of Supply Chains
Future State of Supply Chains
Wrap-up
p. 17
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Supply Chain Pain Points:
All vs. Largest
“Other” Pain Points
p. 18
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Supply Chain Pain Points:
Others Volunteered
p. 19
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IT Systems:
Quantity
p. 20
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IT Systems:
Importance & Satisfaction
p. 21
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IT Systems Satisfaction
p. 22
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Center of Excellence
p. 23
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Center of Excellence
Importance vs. Performance
p. 24
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Agenda
Overview
Demographics
What Defines Supply Chain Excellence?
Current State of Supply Chains
Future State of Supply Chains
Wrap-up
p. 25
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IT Trends Excited About (Top 3)
p. 26
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Supply Chain Focal Points
for Next 2 Years
“Other” Focal Points
p. 27
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Supply Chain Focal Points for Next 2 Years:
Others Volunteered
p. 28
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Supply Chain 2020 Tipping Points
p. 29
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Agenda
Overview
Demographics
What Defines Supply Chain Excellence?
Current State of Supply Chains
Future State of Supply Chains
Wrap-up
p. 30
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Summary
• The most effective supply chains are
designed and created. Today, supply chain
fundamentals are more important. Talent
development essential.
• In 2012, we celebrate 30 years of supply
chain management. There is still much to
be done.
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Thanks to all our Respondents!
Who is Lora?
• Founder of Supply Chain Insights
• Partner at Altimeter Group (leader in open
research)
• 7 years of Management Experience leading
Analyst Teams at Gartner and AMR Research
• 8 years Experience in Marketing and Selling
Supply Chain Software at Descartes Systems
Group and Manugistics (now JDA)
• 15 Years Leading teams in Manufacturing and
Distribution operations for Clorox, Kraft/General
Foods, Nestle/Dreyers Grand Ice Cream and
Procter & Gamble.
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Where do you find Lora?
Contact Information: loracecere@gmail.com
Blog: www.supplychainshaman.com
(3500 pageviews/month)
Twitter: lcecere 2900 followers. Rated as the
top rated supply chain social network user.
Linkedin: linkedin.com/pub/loracecere/0/196/573 (2300 in the network)
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