Our Time
is
NOW
Making the switch to OneHR
October 2, 2014
Our Time is NOW
Jim Ritchey, VP of Human Resources
Sky Ridge Medical Center
Agenda
October 2, 2014
Our Time is NOW
• The need for change
• The recruitment model
• Changing the face of HR
• Becoming an HR Business Partner
• The HR Business Partners Tool Kit
• HR and the patient experience
• Group Activity
The Expansion
• $117 Million Dollar Expansion
Our Time is NOW
October 2, 2014
The definition of insanity
The 200 position dilemma
Coming to terms with the need for change
Selling the vision to the Senior Team
Our Time is NOW
October 2, 2014
The HRIS Clean Up
The need for clean data
It takes a village
The Manager Webtop
Our Time is NOW
October 2, 2014
The specialty recruitment model
Recruiters assigned by specialty
One-stop shop for the manager
A single point of contact for the candidate
Our Time is NOW
October 2, 2014
Challenges we faced
• Communication
• Getting to know the recruiters
• Process
• Peer Interviewing
Our Time is NOW
October 2, 2014
The Secret Sauce
October 2, 2014
Our Time is NOW
• Manger Webtop
• Facility Tours
• Increased recruiter bench strength
• One-stop shopping
• Decreased internal competition
• Commitment to the model
Lessons Learned
October 2, 2014
Our Time is NOW
• It works!
• Standardization is key
• Communication at all levels
• Accept that change is difficult
• Helping us prepare for the oneHR
transition
Making a case for the
HR Business Partner Shift
• Perceived lack of service
• Inconsistent messaging
• Perceived lack of accountability
• Addressing the 24/7 need
• Leadership wanted a partner in HR
Our Time is NOW
October 2, 2014
Selling it to the team
• W-I-I-F-M
• Dividing the house
• Becoming a
strategic partner
• Rolling it out to the
house
October 2, 2014
Our Time is NOW
• Selling it to the
leadership team
Tools, Presentations and Wins
October 2, 2014
Our Time is NOW
• Morning Rounds
• Mobile HR Unit
• Bringing data to the conversation
• Hire for Success
• Onboarding for Success
• 30-Day Retention Call
• Performance Management
• The “in the know” advantage
A day in the life…
Our Time is NOW
October 2, 2014
HR and the Patient Experience
• When a
patient calls
• Tying it all
together
• This is why
we do it
Our Time is NOW
October 2, 2014
Activity
• In groups of 2 to 3 discuss the following:
October 2, 2014
Our Time is NOW
– What tools and practices have you adopted
that have prepared you for the oneHR
transition?
– Is there a tool or practice that you heard
about today that you will consider
implementing. Why?
– Share your answers with the group.
Questions
October 2, 2014
Our Time is NOW
Thank You!