Online Booking
Systems
A Level Applied ICT
D Royall
What is online booking?
Businesses need a
method of allocating
their resources in
the future – to their
customers
This is what we
mean by ONLINE
booking
Examples are:
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Flights
Hotel bookings
Theatre Tickets
Concerts
Sporting events
Doctors’
appointments
Booking a class –
e.g. Gym Class
or Training
Course
Characteristics of Appointment Booking System
Choose date, time and length of
appointment
Book the appointment
View available times
Change bookings already made
Cancel bookings
Characteristics of Appointment Ticketing System
Customers or booking staff can
• Select an event
• Choose a date
• Check availability
• Book multiple seats or places
• Choose a seat or place
• Cancel and change tickets
• Issue a ticket (e-ticket)
• Track an event – such as a flight from
an airport
• Issue confirmation emails
• Pay for the seat/event
• Confirm and verify purchase
Tasks
Work on the tasks set at:
http://www.davidroyall.com/as/effects/online_booking_systems.htm