Single Point of Contact and Links for Living
Jim Beale
Service Manager /Project Lead
[email protected]
Rosalyn Hewitt
Project Manager
[email protected]
Current Access Service
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Approximately 445 contacts per week, telephone and email
•
Increasing demand
•
Same staff answering phones and undertaking other duties, including
assessments
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Increased need to provide information and advice
Single Point of Contact
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Dedicated single point of contact for adult social care and some
community health services
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For professionals, voluntary organisations, service users and carers
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Provide information, advice and guidance on health, public health and
social care services
•
Due to be launched 2014
Links for Living
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Single Point of Contact - Voluntary Action Islington