Annual Monitoring and Review
&
Mutual Review
Quality Assurance Services
Agenda
• Purpose of Annual Monitoring
and Review
• Schedule of activity
• Management Information
• Staff roles
• Mutual Review
• Questions
UK Quality Code for
Higher Education, QAA
‘Degree-awarding bodies ensure that
modules and programmes offered
throughout other delivery
organisations, support providers or
partners are monitored and reviewed
through procedures that are consistent
with, or comparable, to, those used for
modules or programmes provided
directly by them.’
Indicator 17, Chapter B10: Managing Higher
Education with Others, Quality Assurance Agency
Academic Principles and Regulations
• ‘The University requires that all academic
provision is annually reviewed in order to
ensure that quality and standards are
operating as intended and that programmes
of quality enhancement are developed,
implemented and evaluated’.
(Extract from revised Academic Regulations:
Section B6.1.1)
Franchise Framework
‘Annual monitoring and review arrangement
will follow the university process’
University staff (Franchise Coordinator/Link
Tutor) will attend the annual review meeting
and where possible student focus groups
enhancement and development meetings’
Franchise Framework
Why do we monitor and review
• Maintain oversight of student
performance
• Consider curriculum enhancements
• Consider student and staff feedback
• Address any issues
Consistent Process
• All courses are subject to annual monitoring
and review.
– Requirement to address issues of course
delivery
– Analysis of management information
– Report findings across various levels
– Student engagement
Elements of the process
Annual
review
meeting
Action
Plan
Annual
monitoring
and review
X 2
Student
Focus
Groups
X2E&D
meetings
Schedule of meetings
How are reports progressed
The student voice
• Growing sector expectations
• Minimum of one student focus group per
semester
• Course team to decide on composition
• Plan early and publicise well to ensure
engagement
• Minutes and action plan required
Enhancement and Development
meetings
•
•
•
•
•
One per semester
Indicative agenda but can be expanded
Minutes and action plan produced
Staff /areas allocated to actions
Composite report of actions presented to
committee (internal)
Membership of E & D meetings
•
•
•
•
•
•
•
•
Course Leader
Link Tutors / Franchise Coordinator
Level Leaders
Representative Module Leaders / Module Tutors
Student Administrators
Course Representatives
PSRB Representatives (if applicable)
Service Users from related professional contexts
Annual review meeting
•
•
•
•
Scheduled mid-November, post the review year
Time is tight
Prescribed agenda
Minutes and updated actions produced along
with report
• Output forms the basis of partner level report /
Faculty Collaborative Quality Report
Membership of Course Annual
Review
•
•
•
•
•
•
•
•
•
Course Leaders
Link Tutor / Franchise Coordinator
Level Leaders
Representative Module Leaders and Module Tutors
Student Administrators
Student Representatives
Academic Librarians
Learning Technologists
Relevant Externals
Annual Course Report
•
•
•
•
Submitted to the University in Nov
Considered internally first (if applicable)
Concise and focused
Review process against a range of
indicators
• Alert Franchise Coordinator / Faculty to
any issues
Action Plans
•
•
•
•
Produced / updated at in year meetings
Considered at Annual Review meeting
Issues to be considered by partner
Issues requiring Faculty response considered by
Franchise Coordinator/ Head of School
• Issues for functional areas considered by Quality
Assurance Services
Data for monitoring and review
• Consistent data set is critical to the process
• Data supplied by university
• Up to three years of statistics to identify
trends in respect of status/ performance of
course
• Benchmark data to facilitate comparative
analysis between ‘home’ and ‘franchise’
Data for monitoring and review
• Three years of data on the following is
desirable position:
- Admissions
- Student Numbers
- Residence
- Cohort Profile
- Performance
Other sources of information
•
•
•
•
•
•
•
•
•
External Examiner reports
Module Evaluations
In year action plans
Focus group outcomes
Course rep feedback
PSRB reports
Minor/ major modifications
Periodic review
Course team discussions
Role of Course Leader
Course Leader (in liaison with Link Tutor)
• Confirms schedule (Operational Plan) with Link Tutor
• Organises and leads meetings with support of course
team
• Raise issues with Link Tutor and Partner FC
• Writes the course annual report
• Signs off in year action plans and allocates staff
responsibilities
• Submits to Link Tutor & Franchise Coordinator
Module tutors / leaders
• Control module evaluation
• Ongoing monitoring/ enhancement and
review
• Collate and respond to feedback via midmodule evaluation
• Full range of staff should contribute to
discussions and overall process
Key tasks for partner
• Identify who will:
• Retain documentary evidence of all stages
of process
- Minutes the meetings including student
focus groups
- Ensure the course team has access to the
range of information
Role of Link Tutor
• Oversee scheduling of meetings
• Attend Annual Review
• Where possible attend Enhancement and
Development and Student Focus Groups
• Provide advice and guidance on the
process
• Ensure timely submission of report
Resources
• Academic Principles and Regulations B6
Annual Review
• Annual Review Handbook
Questions