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AlarmTraq™ is the leader in Proactive Remote Alarm Monitoring and
Management for AVAYA™ Communications Systems.
We go beyond alarm monitoring, we take corrective action.
AlarmTraq will not only notify you of alarms it will attempt to remotely
diagnose and resolve the problem, even before it becomes service affecting.
www.alarmtraq.com
History
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AlarmTraq was originally developed with the co-operation
of the United States Navy.
AlarmTraq is currently the primary alarm monitoring
solution at over 100 military bases for the United States
Navy, United States Marine Corp, and the United States
Coast Guard in the US and Puerto Rico.
AlarmTraq is also installed in the highest offices of the
United States Government.
Copyright (c) 2009 Reilly Telecom Inc.
Features and Benefits
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24x7 Remote Monitoring and Alarm Management.
Email notification based on alarm type and site
Pager notification based on alarm type and site
Text messaging (SMS) support option via email notification
Web Access alarm history for Techs and/or customers based on site
Automatic Acknowledge of alarm to PBX, lets your customers system
know you received the alarm.
Auto-Print of alarm based on alarm type.
Auto-Export of alarms to 3rd party dispatch systems based on alarm
type.
Remote database connectivity for multiple server operation.
Multi-Port support for up to 24 ports per cluster (8 ports per server).
Dial-Back module for automatic testing of faulted hardware, up to 6
individual commands per alarm.
Automatic scheduling of "test inads-link" performed on any or all days
of the week.
Support for over 10,000 sites per server.
Your company logo added to all web based reports and email
notification.
Your company links included in all web based reports and email
notification.
Copyright (c) 2009 Reilly Telecom Inc.
AlarmTraq Connectivity
S8700
S8700
LAN/WAN
Public Switched
Telephone Network
Definity
G3si
A
DEFINITY
Definity
G3csi
AlarmTraq Server
INTUITY
Definity
G3r
Intuity
Audix
Copyright (c) 2009 Reilly Telecom Inc.
AlarmTraq Main Form
Copyright (c) 2009 Reilly Telecom Inc.
Email Notification – Major Alarm
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Email Notification – Minor Alarm
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Test Results Email
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Web Access – All Alarms
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Web Access – Site History
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Test INADS Link Results Email
Copyright (c) 2009 Reilly Telecom Inc.
Send Commands via Web
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Send commands to any system via web
Copyright (c) 2009 Reilly Telecom Inc.
Mobile Devices
Its time to throw away those old beepers
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Now you can send your On-Call techs home at night
knowing they will be equipped with the latest
technology to give them access to a wealth of
information about system alarms 24x7.
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Using a mobile device such as this Palm Treo 700w
keeps you informed of all alarms and gives you
greater access to alarm history and test results. When
you open the AlarmTraq web interface through a
mobile device, the server will detect the browser as a
Windows CE device and display the pages in a format
tailored for your browser.
Copyright (c) 2009 Reilly Telecom Inc.
AlarmTraq Desktop
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Use Windows Active Desktop to keep informed of new alarms.
Copyright (c) 2009 Reilly Telecom Inc.
Reports
AlarmTraq provides several report formats that can be executed
automatically on a daily, weekly or monthly basis and delivered to
the technician and customer via email.
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All Alarms by Site (Technician)
Single Site (Customer)
Report Group (Multi-Site)
Port Activity (Technician)
Site Profiles (Technician)
Copyright (c) 2009 Reilly Telecom Inc.
Reporting
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On demand reporting
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Reports – All Alarms
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Reports – By Site
Copyright (c) 2009 Reilly Telecom Inc.
Reports – By Group
Copyright (c) 2009 Reilly Telecom Inc.
System-Wide Settings
All system-wide information is stored in the windows registry and is easily
configured by clicking Edit – System-Wide Options.
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Ports 1-4
Ports 5-8
Email
Pager
Web
Misc
Export
Database
Sounds
ODBC
SNMP
Copyright (c) 2009 Reilly Telecom Inc.
System-Wide Settings - Ports
System-Wide Settings - Email
System-Wide Settings - Pager
System-Wide Settings - Web
System-Wide Settings - Misc
System-Wide Settings - Export
System-Wide Settings - Database
System-Wide Settings - Sounds
System-Wide Settings - ODBC
System-Wide Settings - SNMP
Site Profiles
All site information is stored in the AlarmTraq database and is easily
configured by clicking Edit - Site Profiles.
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Site
Pager
Technician Email
Customer Email
PBX
Tests
Reports
Copyright (c) 2009 Reilly Telecom Inc.
Site Profiles - Customer
Site Profiles - Pager
Site Profiles – Technician Email
Site Profiles – Customer Email
Site Profiles – PBX Setup
Site Profiles - Tests
Site Profiles - Reports
Maintenance Object Database
Report Groups
Copyright (c) 2009 Reilly Telecom Inc.
Overview
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The shortest Return on Investment (ROI) available for
Alarm Monitoring
Capable of addressing the smallest single site to the largest
Network Operations Center
The lowest total cost of ownership on the market today.
Best Value for your money.
Copyright (c) 2009 Reilly Telecom Inc.
How to contact us
Reilly Telecom Inc.
465 Washington Ave
North Haven, Connecticut USA
Telephone:
Email:
Web:
800-394-2173
support@reillytele.com
www.alarmtraq.com
Are you still paying Avaya every month for
remote alarm monitoring?
Copyright (c) 2009 Reilly Telecom Inc.