CARE HOME SOFTWARE
for
CATERING
DELEGATE OVERVIEW
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Established 1992 – Switzerland; HQ - Vienna – Austria
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Specialising in solutions for Food Service
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Focus on Healthcare, Education, B&I & Hospitality
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5000 systems in 130 countries
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Delivers many millions of meals per day
SYSTEM OVERVIEW
 Integrated Food Service Management Software
 Web-based access – Internet Explorer
 Multi-lingual
 Multi-currency
 Separate production & training databases
7 SYSTEM MODULES
RESIDENTS
RECIPES
MENUS
ORDERING
PROCUREMENT
PRODUCTION
REPORTING
RESIDENT MODULE
 Requirements
 nutrition
 medication
 allergies
 religious/cultural requirements
 Preferences
 likes & dislikes
 portion size
 texture modification
 language
RECIPE MODULE
 Stand-alone or shared recipe database
 Central Ingredient database
 McCance-Widdowson nutrient catalogue
 Ingredient filtering
 Special diet recipe groups:
 Health eg diabetic, cardiac, allergies
 Cultural – eg vegetarian, halal, kosher
 Real-time cost modelling
 HACCP control
MENU MODULE
 Standard plans eg Breakfast/Lunch/Dinner
 Standard menus eg:
 All Residents
 Cardiac
 Diabetic
 Staff
 Custom menus for individual Residents
 Real-time “traffic light” reporting:
 nutritional balance over menu plan cycle (eg 1 week)
 costs within plan limits
ORDERING MODULE
 Meal Ordering
 Pre-selected “tick form” keyed into ward PC
 Tablet PC (online and offline)
 Laptop on trolley (online and offline)
 Autopilot
 Hands-free ordering based on Resident dietary profile
 Dual language Resident menus
PROCUREMENT MODULE
 Central catalogue of provisions:
o Food items
o Non-food items eg general supplies, cleaning materials...etc
 B2B e-procurement (electronic ordering & receiving)
 Suggested orders based on menu forecasts & current stocks
 Suggested/automatic selection of “best price” supplier
 Standard order template facility
 HACCP storage & handling data by Item
 Supplier quality monitoring eg: past sell-by, damaged tins...
PRODUCTION MODULE
 Preparation, cooking & serving instructions
 Delivery planning & tray cards
 Multi-lingual instructions for non-English speakers
 Stage photos for consistency
 HACCP food handling instructions
 Management of re-cycling of chilled/frozen stock
REPORTING MODULE
 Custom reports for each staff user type
 Operational Control
 Individual Resident analysis of nutrition & medication
 Costs
 Wastage
 Stock Control
 Consolidated reporting on consumption & forecasting
 Consolidated GRN’s into one invoice
 Support for heath incident traceability
 Resident Satisfaction Rating System
 Interface to Resident Administration System
BENEFITS TO THE RESIDENTS
 Participation in meal choices – social event
 More meal choices – reduced “menu fatigue”
 Ensures Residents receive selected food
 Increased Resident satisfaction
BENEFITS TO THE STAFF
 Efficient standardised food service workflows
 Reduced & simplified paperwork
 Fewer complaints of wrong food
 Easier to manage dietary changes
BENEFITS TO THE ORGANISATION
 Improved Resident food safety
 Full Nutrition reporting
 “Real Time” Resident satisfaction monitoring
 Cost savings:
 Procurement
 Wastage
 Time
 Marketing image
SYSTEM OPTIONS
 Stand-alone Server
 Shared Server
 Delegate Hosted Service
THANK YOU
SYSTEM SCHEMATIC
TABLET
SERVER
RESIDENT DATABASE
DELEGATE
SOFTWARE
ACCOUNTING SYSTEM
PC
TILL
MENUS
DELIVERY
INSTRUCTIONS
KITCHEN
INSTRUCTIONS