Contents…
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About insurance
Insurance Policy Terms
Types of Claims
Documents Required for Claiming
How to claim
How and where to check claim status
Important Contact details
Insurance Blog
The Challenge, which went on to be a Rage……..
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It was criticized by many, doubted by all, competitors were on its
Toes...But we stood by our ground and challenged...- CLAIM
SETTLEMENT OF 3DAYS...currently we have more than 10000
happy customers whose claims have been settled in a record time
and over 1.5crore premium paid only for settled claims till date.
The challenge now has become a RAGE all across, the word
Insurance @ sangeetha has become more of a Brand name
tagline. Customers who purchase mobiles @ Sangeetha are
assured of tension and hassle free claim settlement process. a
one point of contact to submit and claim documents, lots of
hardworking manpower working only on the claim process and
standing by the challenge of 3day claim settlement.
The insurance offered @ sangeetha covers for 1year under THEFT,LIQUID & WATER DAMAGE.
Come and join the Rage, The Happy club of sangeetha which has
more than 10,000 satisfied and proved customers whose claims
have been settled in a record time.
Insurance policy
• Insurance is provided by – Oriental Insurance Company
• All decisions are subject to approval / rejection by OIC
only
• Universal Insurance Brokers ( UIB ) – Are the agents
who check and collect the documents to process the
insurance claims, They have been appointed by OIC
• Terms of depreciation - ON ALL CLAIMS(INCLUDING REPAIR)
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0- 90 days – 5%
91 – 180 days – 25%
Above 180 days – 50%
Less / excess – 5% of the claim amount or min 200rs.
For theft claims valued above Rs.15000 FIR is compulsory, and documents
should be submitted within 48hrs of Incident
Types of Claims
Types of Claims
• For Theft Claims – Documents Required
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All Theft claim Documents must be Submitted within 48hrs
of Incident
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The documents Required are –
1. Original Invoice – Sangeetha Bill
2. Police Acknowledgement copy – get the documents signed
and acknowledged by the police station ( to mention the
IMEI and model name in the documents is a must )
3. FIR – First Information Report – required from the police
station for only handsets which are above 15000 value
4. Insurance Claim form
5. Imei and Sim Card block form – To be signed and stamped
by the operator – eg- airtel, vodafone, idea,bsnl,etc..
6. All claim forms available for download in
www.sangeethamobiles.com
Types of Claims
For Water & Physical Damage –
Documents required
•All Claims forms for Water and Physical
Damage should be submitted within 7
days of incident
•Documents required are –
1.Original Invoice – Sangeetha Bill
2.Service centre Estimate letter – Given
by the service centre Appointed by
Sangeetha Mobiles
3.Insurance Claim Forms – to be filled by
the customer
4. All claim forms are available for
download @
www.sangeethamobiles.com
How to Claim?
• For Theft Claims - Procedure For Submitting documents
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Step 1- Download the documents from www.sangeethamobiles.com
Step 2- Get the Police acknowledgement from the area police station signed and
stamped ( FIR must for value rs.15000 onwards ) – To be submitted within 48hrs of
incident
Submit all documents to Sangeetha Mobiles Insurance Hubs located below
For Bangalore – M/S Sangeetha Mobiles, #47, J.C.Road,next to Minerva restaurant
For Rest of Karnataka – Submit it to the nearest Sangeetha store of purchase or
courier it to – Universal Insurance Brokers services pvt.ltd,#304,commerce house,
9/1 Cunningham road,bangalore-560052
For Hyderabad – M/S Sangeetha Mobiles Pvt.Ltd, #3-6-563/a, Vishawa Bhavan (
next to gayatri Bhavan restaurant ) Himayathnagar, Hyderabad – 500029
For Chennai – M/S Sangeetha Mobiles Pvt.Ltd, old # 93, new #34,1st floor,
ellaiyamman colony,Teynampet, Chennai-600018
Note – Once after Submitting the documents, A claim Number & Loss
Voucher will be given, which can be used for further follow up and later
get the claim once its approved
How to Claim?
• For Water & Physical Damage Claims - Procedure For
Submitting documents
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Step 1 – Download documents from www.sangeethamobiles.com
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Step 2-Visit the Service centre Hub Appointed by Sangeetha Mobiles for
Insurance repairs & estimate collection
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For Karnataka – M/S Mobile Seva, #B125,6th main rd,jayanagar 4th block, near
Nandini hotel, Bangalore – 560011
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For Hyderabad – M/S Sree Communication, #3-6-563/a, Vishawa Bhavan (
next to gayatri Bhavan restaurant ) Himayathnagar, Hyderabad – 500029
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For Tn – M/S Global Communications, located In any of Sangeetha stores
located across TN,
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Step 3- Collect the service estimate from service centre
Step 4 - Submit all documents to Sangeetha Mobiles Insurance Hubs (
Mentioned in earlier slide )
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Note – Once after Submitting the documents, A claim Number & Loss Voucher will
be given, which can be used for further follow up and later get the claim once its
approved
How to check Claim Status?
• Claim status can be checked On our website –
www.sangeethmobiles.com
• Or – Type – Insurance < imei number > and send to
56006111
• Or mail to support@sangeethamobiles.com /
ik@universalinsurnce.co.in ( mention your claim number,
imei number, date of submitting documents & reason for
claim )
• All Claim approvals are also uploaded in our website
www.sangeethamobiles.com everyday and the system
will generate a SMS to the customer once its uploaded in
website informing about the status
Important contact details
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Documents collection point contact –
For Karnataka – Ashwin 9900297048 / 08026707111
For Hyderabad – Subhash 9347144476
For Chennai – Vasanth 9962044444
• Insurance Service point contact –
• For Karnataka – Mobile seva 9611148999/9886151121
• For Hyderabad – Sree Communications
9985531666,9985931666
• For Chennai – Global communciations - 9962044444