e-Office – Genesis & Objectives
Establish a Single Product for reuse in the Government.
Electronic File Processing
Support integration & interoperation
Avoid Duplication of efforts
Avoid redundant Data storage
Promote Inter/Intra Govt Information Sharing
Allow flexibility for scaling & sustainability

e-Office Framework –A top view

IM eOffice Architecture
KMS eFile
PIMS eLeave eTour
Web
Gateway
SECURITY
LAYER
DATA LAYER
Employee Master Data Management (to be accessed by all Applications)
Common Data Access by all Applications
Common Service Layer
Search Monitoring Reports/MIS Data Archival
Work Flow
Automation
Knowledge
Management
Session
Management
Exception
Management
Firewall
Web Server
Authentication Using LDAP Authentication Using DSC
Document Repository

eFile Process

eFile
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Prominent features
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Email Diarisation
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Generation of Acknowledgement for received letters
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Follow up – Setting reminders on files and receipts
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Powerful Global Search on metadata
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Added security with Digital Signatures
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Email and SMS alerts on important files
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Instant Messaging for notifications

eFile Benefits
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Increase transparency and efficiency to the working environment.
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Increases productivity, and saves space.
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Minimize processing delays.
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Ensures the timely handling of important cases.
•
Enables officials to work from anywhere, anytime.

eFile Reports
The MIS reports in eFile use information management methods tied to the workflow involving people, technology, and information for supporting in effective decision making.
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Pendency Reports
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Status Reports
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VIP Summary Report
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Diary Register
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File Register

eLeave – Workflow

IM – Unified Collaboration & Messaging
Secure Internal
Messaging
Messaging to individual/
Groups
Sharing documents
Initiating discussions
Share appointments
Have instant talk
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