PHOENIX PUBLIC LIBRARY
WEBSITE
JUNE 21, 2013
KIM NALETTE
ENTERPRISE APPLICATION MANAGER
LIBRARY DEPARTMENT
HISTORY
• Integrated Library Systems (ILS) provide the search mechanism
• ILS web solutions (PAC) have been a poor customer experience
• Solutions
•
Separate content sites/PAC
•
Custom developed integrated sites
PHOENIX PUBLIC LIBRARY’S SOLUTION
• Custom development in-house
• Cool stuff: Integrated customer experience, Custom developed features not offered by ILS vendors,
Java/JSP database driven site, content managed by non-technical staff, Oracle Endeca Search API, ILS
vendors developed APIs in partnership with PPL, load balanced WFEs, Index Servers, Clustered Database
• The drawbacks: No framework, non-standard database, resource intensive, Over a dozen web
applications supported, sustainability, ILS vendors caught up
WHAT’S OLD IS NEW AGAIN
• Back to the solution of a separate content and search sites
• SharePoint for Content Management System (CMS), Polaris ILS PAC
•
Content provider comfort and training
•
Ability to provide new content features quickly
•
Ability to leverage ILS vendor’s features for search, account features and regular upgrades
•
Ability to easily find resources to manage technology and to build on the platform
SHAREPOINT 2010 CMS
• SharePoint 2010
• Developed December 2012—May 2013
• Trained content providers with DVDs from Lynda.com
• Project completed, launch delayed to accommodate other departmental priorities
INSTEAD OF SHELVING THE PRODUCT…
PHASE II: SHAREPOINT 2013 CMS
• Upgrade to newest version of SharePoint
• Responsively designed templates
• Incorporate what was learned in usability testing and training from Phase I
• Have a really cool project to work on during Summer Reading
CONTENT MANAGEMENT STRATEGY
• Community Relations team as moderators using built in approval workflow
• Content creation distributed throughout department
• Developing style guide, using principles from Refresh site
Monitor:
1920 X 1200
Monitor or
iPad: 1024 x 768
iPad: 768 x 1024
Galaxy S4: 360 x 640
DEVELOPMENT SITE
HTTP://PREVIEW.PHOENIXPUBLICLIBRARY.ORG