IT Analytics and Big Data
IBM Solutions
Paul Smith (Smitty)
Service Management Architect
October 4, 2013
© 2013 IBM Corporation
IBM focused on managing end-to-end analytics for Big Data
Business value
Plan and
optimize
Faster problem
detection and
resolution
Failure Risk
Estimation and
Avoidance
Insight & Care
Breadth of Analytics
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SmartCloud Analytics –
Log Analysis
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Predict
Predict anomalies
based on log and
performance data
OMEGAMON and NetView
with IBM zAware
SmartCloud Analytics –
Predictive Insights
Optimize
Track applications &
provide options on how
to improve performance
Capacity Management
Analytics (CMA)
© 2013 IBM Corporation
SmartCloud Analytics: IBM’s solution for IT Operational Analytics
Performance Data
Predictive
Insights
Log
Analysis
Avoid Outages and service degradation
through early detection of abnormalities
Identify problems quicker with insight
to large unstructured repositories
Improve insight though the analytical
discover of metric relationships and trends
Isolate problems quicker by bringing
relevant unstructured data into problem
investigations
Reduce root cause analysis by reducing
time to isolate faulty components in
complex infrastructure
09/19/13
Unstructured Data
Repair problems quicker with the right
details quickly to hand.
“by 2016, 20% of global 2000 enterprises will have IT
operations analytics architectures in place...”- Gartner
© 2013 IBM Corporation
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Overview: SmartCloud Analytics – Predictive Insights
Enabling Outage Avoidance & Operational Insight
 New next-generation behavioural learning and
predictive analytic solution.
 Discovers how your IT & Network infrastructure is
related from a holistic viewpoint.
 Maximizes early detection of problems manifest in
performance and monitoring data before service or
business is disrupted (enabling prevention)
Predictive
Insights
 Identifies problems before you know to look for
them, catching them the first time they happen.
Highlights
 Learns normal operational behaviour, including how metrics behave together.
 Accurately identifies problems, and reduces expensive and time consuming false alerts.
 Provides maximum warning of service impact, deterioration or outage.
 Detects service impacts that are not identifiable by standard adaptive & seasonal thresholds.
 Leverages state-of-the art IBM InfoSphere Streams real-time analytic engine for unsurpassed performance and scalability.
© 2013 IBM Corporation
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Overview: SmartCloud Analytics – Log Analysis
Accelerate problem isolation, identification and repair
 Advanced search and text analytics across large
volumes of data
 Index, search and analyze application, middleware,
and infrastructure data
 Quickly search and visualize application errors
across thousands of log records
Log
Analysis
 Cross index search across logs and documentation
 Pre-packaged domain insights
Highlights

Advanced search and text analytics.

Leverages IBM big data InfoSphere Big Insights platform

Search logs using configured and discovered patterns to quickly identify issues

Quickly search and visualize application errors across thousands of log records

Fast download, installation and setup
© 2013 IBM Corporation
IBM SmartCloud Analytics – Log Analysis
Collects large volumes of obscure unstructured data and transforms it
through analytics into actionable intelligence.
GBs of
Obscure
Log Files
Single
Actionable
Dashboard
Insight
Packs
© 2013 IBM Corporation
Client Value
IBM SmartCloud Analytics – Log Analysis helps IT Generalists and Application
Specialists accelerate problem resolution through rapid analysis of unstructured data
Value
Faster Problem Identification and Isolation
• Quickly search structured and unstructured
data
• Perform cross domain analysis on this data
Faster Problem Repair
• By linking expert knowledge to log
error/warning messages
Improved Service Availability and
Maintainability of Custom Apps
• Provide users with advanced insights into
custom applications quickly
Highlights
• Collection and
Annotation of data
• Generic Logs Support
• Federation of Data
• Advanced Text Analytics
• Downloadable insight
packs in ISM Library
(starting with WebSphere
and DB2)
• Tools to create custom
insight packs for your
own applications
© 2013 IBM Corporation
IBM Capacity Management Analytics
Everything necessary for the cost effective analysis of zEnterprise usage,
service objectives, resource utilization, system tuning, accounting, cost
recovery, and more…..
A single, integrated
cost effective solution
System Management
Problem Identification and Resolution
Capacity Forecasting & Real-time Analysis
Manage the complete
time horizons
Historical reporting of past performance
Forecasting future requirements
Real-time transaction monitoring
Jumpstart your time
to value & eases the
path to implementation.
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Built on IBM’s easy of use analytics
Includes prepackaged, interactive reports
Optional services and education
© 2013 IBM Corporation
IBM Capacity Management Analytics
Understand how current system is running
System Management
Complete reporting and dashboards
capabilities so all system managers &
executives can view, interact with and
personalize it in ways that support the
unique way they analyze performance
and make decisions
Problem Identification and
Resolution
Delivers a top down view of zEnterprise
workloads with the ability to drill into
further detail, perform simple adhoc
analysis to get to the "why", create
system alerts or monitor performance
in near real-time to predict potential
issues before they impact the business.
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© 2013 IBM Corporation
IBM Capacity Management Analytics
Build a plan and track against it
Capacity Forecasting & Realtime Analysis
Forecast future capacity to ensure the
capacity is available that the business
needs, when they need it.
Real-time scoring of transactions as
they flow through the system enabling
you to compare with forecast.
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© 2013 IBM Corporation
IBM Capacity Management Analytics
Built on IBM’s ease of use analytics solution
A workspace with greater power,
intuitive navigation & cleaner look
Advanced Filtering
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Communicate your analysis
using Microsoft Office
Pixel perfect reporting
Seamlessly shift to more
advanced analysis interaction
Analytics on the go with Mobile
devices and disconnected
© 2013 IBM Corporation
interaction
Thank You!
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© 2013 IBM Corporation