Melanie Hall
Manager
Melanie.hall@rotherhamhealthwatch.org.uk
What is Healthwatch?
We make sure that the overall views and
experiences of people who use health and social
care services are
• heard and
• taken seriously
at a local and national level.
Aim
• Healthwatch Rotherham is here to voice
Rotherham’s communities views and feedback on
Health and social care
• Influence change at a high level of decision
making about your services
• Help to direct money, resources and services to
where they are needed
• Acknowledge the services that work well (from
the perspective of the residents of Rotherham)
How can we be heard?
• We are part of The Health and wellbeing
board where local decisions about the health
and social care priorities are made
• Working with Care Quality Commission, who
look at the quality of services and inspect
health and social care services
• Reporting to and working with Healthwatch
England.
Independent Complaints
Advocacy Service
• Advocacy
• Trends
• Work with NHS providers
• Work with other advocates
How we collect views
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Shop/office Mon- Fri 9.30 -4.30 Sat 10-2
Events
Focus groups
Meeting groups
Email
Joining local networks
How we decide what to look at
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Public views
Health and Wellbeing Board priorities
CCG priorities
Scrutiny
Healthwatch England
We shall work to a work plan agreed by the
Healthwatch Rotherham Board
How to get involved
Sign up as a member
• Bronze
• Silver
• Gold
• Platinum
• Email info@healthwatchrotherham.org.uk
• Shop: 33 High Street Rotherham Centre (next to
Low Corn Rhymer)
• Phone 01709 717130