EEC Performance
Measurement Data Dashboard
Using performance measures to drive
results – April 2013
1
EEC Performance Measurement
EOE/EEC
Strategic Plan
MassResults:
Building a
ResultsOriented
Government
Program,
Child,
Educator
Data
EEC
Performance
Measurement
Dashboard
2
Developing and Using the EEC
Dashboard
Agency/EEC
Board Devises
Performance
Metrics
EEC targets
actions that
improve
performance
Use Dashboard
to Enhance
Performance
Allows
leadership to
make
informed
decisions
3
Dashboard
makes Data
Visible
Shows results
and progress
against
metrics
So, What Do We Track?

Just about everything!
Licensing data
Program data
Fiscal data
Professional
Qualifications data
Child demographics data
RTTT reports
Legislative reports
4
The key is highlighting relevant data in a simple
and easy to understand way
Create a Compelling Dashboard

Visual representation effectively communicates:



5
1. where are we now?
2. where do we want to be?
3. when do we need to be there?
Performance Measurement
Categories


6
Access

Number of children on the Waitlist for subsidized care

Average length of time on Waitlist prior to enrollment

New children on Waitlist versus enrolled per month

Available child care slots compared to number of children needing
care
Quality – Quality Rating and Improvement System (QRIS)

Percentage of programs in QRIS

Percentage of programs in QRIS level 2 and higher

Percentage of programs receiving subsidy in QRIS

Percentage of subsidized children served in high quality programs
Performance Dashboard
GOALS
Status
Trend
Measured
Period
Current
Prior
Target
# of WL children
Increasing
Monthly
53975
52813
45000
Average duration on WL
Increasing
Monthly
9.44
8.99
6 months
New Children on WL vs. Enrolled
Increasing
Monthly
1469/122
= 12
1208/45
5= 2.7
1 to 1
ratio
Monthly
___
___
___
ACCESS
Available Slots vs. WL

____
QUALITY
% of Programs in QRIS
Stable
Quarterly
47%
46%
40%
% of Programs QRIS L2
Improving
Quarterly
13%
11%
15%
% Programs that receive subsidy
Stable
Quarterly
92%
92%
90%
% subsidized children served L2
Improving
Quarterly
50%
42%
50%
Performance
Key
7
Meeting or exceeding
expectations
Needs improvement
Not meeting
expectations
Under development

Access - Number of children on the
Waitlist for subsidized care
Waitlist by Age Group
July 2012 to March 2013
Number of Children
60000
53975
50000
40000
30000
41778
44131
46311 47659
49111
50261
51792
52813
20000
Infants
10000
Toddlers
0
Jul-12
Aug-12
Sep-12
Oct-12
Nov-12
Dec-12
Jan-13
Feb-13
Mar-13
Preschool
School Age
Jul-12
Aug-12
Sep-12
Oct-12
Nov-12
Dec-12
Jan-13
Feb-13
Mar-13
Infants
4138
4388
4670
4793
4861
4817
4938
4907
4892
Toddlers
8285
8691
8943
9166
9489
9668
9861
10011
10110
Preschool
13003
13575
14056
14217
14488
14742
14967
15298
15541
School Age
16352
17477
18642
19483
20273
21034
22026
22597
23432
Total
41778
44131
46311
47659
49111
50261
51792
52813
53975
What is the average increase monthly? 1525
8
Total
Access - Average length of time to
wait prior to enrollment
Duration in months
Average Duration on Waitlist in Months
July 2012 to March 2013
14.00
12.00
10.00
8.00
6.00
4.00
2.00
0.00
Jul-12
Aug-12
Infant
Infant
Toddler
Preschool
School Age
Total
9
Jul-12
5.77
9.17
8.07
4.93
6.98
Sep-12
Oct-12
Toddler
Aug-12
6.00
8.33
7.37
5.77
6.87
Sep-12
4.50
8.30
7.90
6.27
6.74
Nov-12
Dec-12
Preschool
Oct-12
4.37
8.97
8.63
5.17
6.78
Nov-12
4.43
8.90
8.83
6.53
7.18
Jan-13
Feb-13
School Age
Dec-12
4.83
9.90
8.73
8.13
7.90
Mar-13
Total Average
Jan-13
4.60
10.13
9.47
8.63
8.21
Feb-13
5.07
11.23
11.10
8.57
8.99
Once access is re-opened waitlist duration is
expected to decrease
Mar-13
5.23
12.13
11.17
9.23
9.44
Access – New Children on Waitlist vs.
Children Enrolled Per Month
New Children on the Wailist vs. Children
Enrolled Per Month - July 2012 to March 2013
2372
2500
2119
2000
1997
1746
1627
1392
1500
1079
1000
1325
1208
1060
906
749
558
500
1469
525
350
455
122
0
Jul-12
Aug-12
Sep-12
Oct-12
Nov-12
New Children on Waitlist
10
Dec-12
Jan-13
Children enrolled
Feb-13
Mar-13
Access - Available child care slots compared
to number of children needing care

11
Available child care slots compared to number of
children needing care

Under development

When filling Contract Slots age group and
location are taken into consideration
Quality - Percentage of programs in
QRIS
% Participating in QRIS
July 2012 to March 2013
70%
% of programs
60%
50%
40%
39%
30% 29%
26%
20%
54%
54%
42%
44%
40%
37%
55%
55%
55%
56%
56%
45%
45%
45%
46%
46%
41%
41%
42%
42%
43%
57%
47%
43%
10%
0%
7/1/2012 8/1/2012 9/1/2012 10/1/2012 11/1/2012 12/1/2012 1/1/2013 2/1/2013 3/1/2013
Family Child Care
12
Large Group and School Age
Total
Quality - Percentage of programs in
QRIS level 2 and higher
% Programs in QRIS Level 2 and Higher
25%
20%
15%
20%
20%
20%
21%
21%
17%
11%
12%
12%
8%
9%
13%
14%
17%
13%
11%
11%
10%
5%
21%
9%
10%
11%
10%
9%
8%
20%
13%
11%
0%
7/1/2012 8/1/2012 9/1/2012 10/1/2012 11/1/2012 12/1/2012 1/1/2013 2/1/2013 3/1/2013
Family Child Care
13
Large Group and School Age
Total
Quality - Percentage of programs in
QRIS that receive subsidies
% Programs in QRIS the Receive Subsidies
July 2012 to March 2013
100%
96%
96%
96%
96%
93%
93%
93%
93%
93%
88%
87%
88%
88%
87%
87%
87%
87%
Jul-12
Aug-12
Sep-12
Oct-12
Nov-12
Dec-12
Jan-13
Feb-13
96%
96%
95%
95%
95%
90%
85%
93%
89%
92%
95%
92%
86%
80%
75%
Family Child Care
14
Large Group and School Age
Total
Mar-13
Quality - Percentage of subsidized
children served in high quality programs
% Children in QRIS Level 2 and Higher Programs
70%
60%
56%
55%
54%
50%
40%
46%
46%
47%
60%
52%
23%
24%
26%
53%
58%
48%
50%
28%
34%
31%
26%
56%
50%
51%
44%
42%
30%
20%
60%
28%
33%
10%
0%
7/1/2012 8/1/2012 9/1/2012 10/1/2012 11/1/2012 12/1/2012 1/1/2013 2/1/2013 3/1/2013
Family Child Care
15
Large Group and School Age
Total
Conclusions


16
What other metrics are relevant to EEC
for inclusion in a dashboard view?
 Licensing metrics
• Licensing visits ratios
 Educator metrics
• Educator credential metrics
Using Performance Measurement as a
part of EEC’s Risk Management initiative
 Follow up at Policy Committee
Meeting