What is the Tutor Role?
 As a tutor your role is limited
 Your role is limited to assisting
students academically
 Use the Referral Process Tool
What is the Referral process?
 The Referral process is used to define
and limit your role.
 The purpose of a referral is to make
sure the individual is referred to the
appropriate resource.
 Utilizes the College resources
How to make a Referral?
There are 4 types of Referrals
1.
1. Just information
2.
2. Name & Information
3.
3. Phone & appointment
4.
4. Take them there
Referral Process #1, just
information.
 Give general information
 How? by giving a place and phone
number.
 Not the best type of referral
Referral Process #2, give
them a name.
 Give the individual the place and phone
number.
 In addition, you also give them a Name.
 Better than referral #1
Referral Process #3, Phone &
Appointment
 Use the phone and contact the person
for an appointment for the individual
 Give them a Name, Place and phone
number.
 This is better than #2
Referral Process #4, Take them
to the Resource
 Take the individual to the referral place.
 Also, give them a Name, Place and
phone number.
 This is the best type of referral.
Utilize College Resources
Compile a Resource/Referral List
 Use your your Student planner
and add a contact name to each
service. The list is usually in the
back of the Student planner
 If you do not have a planner use
the following example.
Skyline College Campus Directory
Refer to your planner for more information on Pages 188 -190
I recommend you put the names in your planner next to the department/Division
De partment/Division
ASTEP
Admission & Records
Bookstore
CalWORKS/ CARE
Care er Center
CashierÕ
s Office
Child Development Cente r
Concurrent Enrollment
Coope rative Education
Counseling Division
Disabled Stude nts
Programs
EOPS
Financial Aid
He alth Cente r
Honors Transfer Program
Inte rnational Students
Job Placeme nt
Language Arts
Learning Resources:
Learning Center, English
Assistance Lab,
M ath Assistance, ESOL
Lab,
Tutorial Assistance
Library:
Circulation
Re fe re nce
Lost and Found
M ESA
Room/Phone#/Contact
Person
Department/Division
Physical Education
Division:
Athletic Director
MenÕs Wre
stling, MenÕ
s
Baseball
MenÕsSoccer, MenÕs
Basketball
WomenÕ
s Basketball,
WomenÕ
s Soccer
WomenÕ
s Volleyball,
WomenÕ
s Badminton
Athletic Counselor
SportÕs Me
dicine
PresidentÕ
s Office
PUENTE
Scholarships
Security Office
Skyline View Newspaper
Student Activities
Student Housing
Testing Office
Transfer Center
TRIO (Write it in)
Vice President, Instruction
Vice President, Student
Services
Women in Transition
Workforce Development
Room/Phone#/Contact
Person
Real Life Example
 A Student you are tutoring has a
Headache. What do you do?
 First refer to your resource referral list
in your Student planner.
 Implement the Referral Process.
Use one of the Referral tools
 First check with your supervisor for
phone use or to take them to resources
 Implement Referral Strategy, preferably
Referral Process # 3 or 4
 If you cannot do Referral Process #3 or
4 use #2
In Conclusion




As a tutor your role is limited
Your role is limited to assisting students academically
Use the Referral Process Tool
Use the College & your Community Resource Information.
 Useful Community Resource links
 San Mateo County Portal @
http://www.co.sanmateo.ca.us/portal/site/SMC
 Add your own community resource links