UIT FAQ’s
• Who supports your Information Technology?
– University Information Technology
– Departmental Technology Managers
• Where can you get info and instructions?
– UIT Quick Start Guide (uh.edu/infotech/quickstart)
– Infotech Website (uh.edu/infotech)
UIT FAQ’s
• How do I log in to……..?
– MyUH
– Virtual Private Network
– Blackboard
– Secure Wireless
– Lab Computers
– Career Services
– Library
– Etc……….
UIT FAQ’s
You have 2 primary accounts:
• MyUH ID (PeopleSoft ID)
– Student Center: register for classes, pay fees, financial aid
– Blackboard
– Career services
• CougarNet ID
– VPN
– Secure Wireless
– Labs
UIT FAQ’s
• Does Cougarnet and MyUH get me into
everything?
– There are several other systems in colleges and
departments that use other log in credentials.
However, UIT and the Departments are working
together to bring all the services into one access
portal.
– AccessUH will be available in spring term.
UIT FAQs
• Where do I get my passwords?
– Your initial password will arrive 24 hours after you
register for your classes
• How do I reset my password?
– Go to uh.edu/infotech/password
– Register on the site and add your security
questions so you can reset your password
whenever you want.
UIT FAQ’s
• Can I use anything for a password?
– No, you must use “strong passwords”.
– Strong passwords should have:
• Upper and lowercase letters (Both!)
• Numbers (0-9)
• Special Characters (!#%&()*@^)
– Passwords can’t be repeated for a year
UIT FAQ’s
• Do I need a university email account?
– Probably not. You are provided with an email “alias” that
you can point to any email account.
Accounts: Email
• Every student has an “@uh.edu” address
• “@uh.edu” address forwards all mail to the email
you gave to applytexas.org
• Log on to myUH and make sure it’s correct
• We use this address for official communications
UIT FAQ’s
• How do I access the university network?
– You can connect to the UH network through WiFi, wired,
computer labs, and from off campus through the Virtual
Private Network (VPN).
Services: Virtual Private
Network (VPN)
• VPN makes your computer part of the secure UH
network, even from home
• VPN is required when using some UH services from
off-campus
• For more info, visit uh.edu/infotech/vpn
Where can I find wireless?
• Wireless is in most
buildings and some
outdoor areas.
• uh.edu/maps/wireless
UHSecure Wireless
• UHSecure is a campus-wide wireless network that
allows you to securely browse the web from your
computer or mobile device
• You need a CougarNet account to access it
• Configure your wireless device using the automated
configuration wizard at www.uh.edu/uhsecure
• You only need to run the configuration wizard once
per device.
Where can I use a computer?
The Technology Commons is
the main computer lab
•Enter from the back of the library,
across from UC
•Open 24/7 except some holidays
•For all currently enrolled UH
students
•Mac and Windows, academic-use
software, printers
•You can checkout a laptop for 48
hours with your CougarCard
•Other labs and more info:
uh.edu/infotech/computerlabs
Library
How can I print?
Have a laptop and need to print?
•
•
•
•
CougarCard (the red one) is
preloaded with $7.50 per semester
for printing
Each printed page is two cents
Printer kiosks are located in Tech
Commons and Social Work
You can also print and pick up
remotely:
uh.edu/infotech/printerkiosk
How printing works:
•
A password dialog box appears
enter any password you want and
remember it, because you will need
it to release the print job from the
printer
UIT FAQ’s
• I have my own computer, where can I get
software?
– Download from the Software Website
– Purchase from CougarByte
Free Software
• We have:
–
–
–
–
–
Antivirus
Identity Finder
VPN
Microsoft Products
Learn more:
uh.edu/infotech/software
• Microsoft products on disc:
–
–
–
–
–
less than $20
Windows 7
Office 2010
Office 2011 for Mac
Available at Cougar Byte
CougarByte
Software and Hardware
available for purchase at
student discount rates at
Cougar Byte.
•Discounts up to 85% off retail
•The store is downstairs in the
University Center
UIT FAQ’s
• If there is an emergency on campus how will I
know what is happening?
•
•
•
•
•
Text (SMS) messages can be sent to students
Text messages will only be sent in emergencies
Keep your cell phone number up to date in myUH
Official UH texts will come from UHS911 (847911)
Other emergency information is posted at
– uh.edu/emergency
How do I get help?
• Live Chat
uh.edu/infotech/livechat
•
•
•
•
Email: support@uh.edu
Phone: (713) 743-1411
Visit: 116 PGH
Report an incident:
– security@uh.edu
• Support through colleges
UIT FAQ’s
• I live in a residence hall, where can I get help
with my computer or TV?
• Visit the housing.uh.edu site and select FIX-IT
Request
• Follow the link to Residential Life IT Support and
fill out the form
What is myUH?
myUH is the main student
information system.
•Used for admissions,
financial aid, course
registration and more
•Log in at myuh.uh.edu
with your myUH ID (not
CougarNet)
What is Blackboard?
Blackboard is the online
course system.
• Students are added when
they enroll in a course.
• If you register late or
change sections, allow 1-2
working days.
• Log in at
uh.edu/blackboard with
your myUH ID (uses a
different password than
Student Center)
You can
but you can’t
Copyright & Illegal File Sharing
•
It is ILLEGAL to distribute copyrighted works (music, movies, etc) without
authorization from the copyright owner.
–
–
•
“Sharing” copyrighted works on the Internet
Burning copyrighted works onto blank CDs and selling or giving them to others
Find legal sites to download music and movies
www.uh.edu/infotech/security
Copyright Infringement Penalties
•
Civil - Pay damages between $750 and $30,000
per work infringed
•
Criminal - Imprisonment of up to 5 years and/or
Fines up to $250,000 per offense
Violation of Student Disciplinary Code
•
•
Expulsion from the University
Termination of employment and/or legal
action by the University of Houston
Don’t Get Hooked by Phishers!
1.
Look for Sender’s signature & contact
information.
2. Watch out for poor spelling & grammar.
3. DO NOT click on links provided in an email.
4. Only provide personal information on a
secure website.
 Look for https:// in the address bar!

Look for the green bar on key UH sites!
 myuh.uh.edu  mail.uh.edu
 www.uh.edu/blackboard
25
Learn to SPOT them!
\
www.uh.edu/infotech/csats
Who:
You!
What: Security Secrets, Videos and Games!
Written BY students FOR students!
When: As soon as you can!
Where: Anywhere!
Why:
Knowledge is POWER!! (Oh, and the State of Texas
wants you to.)
How:
Look for an e-mail to your “@uh.edu” address. Use your
CougarNet ID to login to the CSATS website.
We’re Here To Help You!
TO REPORT A SECURITY INCIDENT
Web: www.uh.edu/infotech/security
Email: security@uh.edu
Phone: 832-842-4695
TO REPORT A SECURITY INCIDENT
ANONYMOUSLY
www.mysafecampus.com
TO REPORT A COPYRIGHT VIOLATION
dmca@uh.edu
Questions & Answers