Shannon Maag and Jason Varney

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Behavior Management System
For Residential Programs
Jason Varney
Shannon Maag
CROSSWAEH Community Based Correctional
Facility
Tiffin, Ohio
Oriana House, Inc.
1
CBT
Behavioral Management System
Template Designed For Adult Facilities
University of Cincinnati Corrections Institute
(UCCI)
www.uc.edu/corrections.html
2
Bureau of Community Sanctions
Performance Based Standards
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#20 The program shall implement a behavior
management system that includes both rewards and
punishers designed to encourage new skills and prosocial behavior, while suppressing anti-social behavior
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#21 Program/supervision completion shall be
determined by established, defined criteria based on the
offender’s progress in acquiring pro-social behaviors,
attitudes and beliefs and not engaging in illegal activity.
Programs shall incorporate a standardized process to
periodically and objectively reassess offender progress
in meeting case plan goals
3
BMS Goals
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Increase desired behaviors through the use
of reinforcements
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Decrease unwanted behaviors through a
menu of appropriate sanctions
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Establish objective advancement &
completion criteria
4
BMS Guiding Principles
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Immediacy
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All staff reinforce and sanction in a timely manner
Consistency
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Reinforcement of long term change
Addresses immediate, short term and long term
behaviors
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REINFORCERS
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TIER SYSTEM
Tier 1 Behaviors
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Staff are to provide verbal praise
Tier 2 Behaviors
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Staff are to provide verbal praise
Staff can/are to provide tangible rewards
Staff discretion is essential in order for this
to be done productively
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Verbal Praise:
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Used for Tier 1 & 2 reinforceable behaviors
Provides immediate recognition of observed
pro-social behaviors
Reinforces client to repeat desired behavior
in the future
All staff need to do this
8
Example
A client is using the phone at post to contact
her PO. You notice that her speech is rapid,
her volume increases and she appears tense
and flustered. As the call continues you
notice her taking deep breathes, pausing
before she speaks and calming down. She
completes her phone call without losing her
temper.
9
Character Coupon
Provides “in the moment” reinforcement to
client for observed pro-social behavior
This is considered a tangible reward
Weekly drawing from all given coupons
Client picks reward. Reward placed in
monthly drawing box
Staff Rewards / Clients Rewards
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Monthly drawing
Staff keep portion & place other in box for drawing
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Character Coupon Drawing
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Takes place weekly
One held in male and one held in female
facility weekly
Weekly and Monthly winners will pick reward
from a list which will be displayed later
No limit to # of times a client can receive a
reinforcement via character coupon
11
Client Reinforcers/Rewards
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2 hours of pass time
Authorized leave for hair cut @ client’s expense in Tiffin
2 laundry passes good for 2 wash/2 dry
2 phone passes
2 stamped envelopes
2 extra approved visitors added to visitor list
$5.00 credit to client account
Special visit on prescheduled, family night visitor may
visit with out children
2 hours of quiet time
2 hours sleep schedule with staff
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Reinforcers for staff:
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Guaranteed Day Off
Wear jeans for one month – free
Ideal parking spot
$25.00 cash
$25.00 gift or gas card
Choice of CROSSWAEH logo wear
Staff funded
13
Number of Rewards
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Goal of a 4:1ratio of re-enforcers to punishers
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Track number by client and by staff
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Spreadsheet - Weekly
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SANCTIONS
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Violations & Sanctions
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4 level violations/sanction system
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Staff will be responsible for picking a
corresponding sanction from a list of client
privileges
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Loss of privileges will happen immediately
and will be enforced by staff
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Violations
Level 1 Violations
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Profanity
Clothing – Inappropriate
Sleep Violation (unauthorized time or place)
Clean Up – No Participation
Property Unattended/Unsecured
Dorm Rules (failure to follow)
Late UDS
Staff Directive
Contraband-Minor
 Food, lighters, tobacco, porn, items not on property list
Sanction
24 hour loss of single privilege (selected from menu).
17
Violations (continued)
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Level 2 Violations
Resident Transaction
Verbal Aggression – Non-Threatening
Programming – Failure to attend/Participation
Unauthorized Area
Boundaries Violation
Gambling
Visitation – Inappropriate conduct
Paycheck-cashed without permission
Unauthorized mode of transportation
Horseplay
Sign In Violation
Failure to Provide Verification
Level 1 sanction violation
Sanction
24 Hour loss of all privileges
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Violations (continued)
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Level 3 Violations
Misuse/Destruction of Property
Verbal Aggression – Threatening
Employment – Fired or Quit
Smoking in an unauthorized area
Withholding/Falsifying information/documentation
Unauthorized stop
Theft
Unsuccessful pas call / missed pass call
Unknown whereabouts
Temporary Protection Order Violation
Level 2 sanction violation
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Level 3 Violations (continued)
Sanction
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72 hour loss of all privileges
Sanction to be presented at review committee meeting
Facility restriction enforced by RS staff and to remain in place
until Caseworker removes or extends the restriction
Additional sanctions may be put in place by Review Committee
up to and including termination.
20
Violations (continued)
Level 4 Violations
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Arrest
Physical Aggression
Sexual Misconduct
Positive ALCO
Positive UDS
Tampering with UDS
Refusal to submit Alco/UDS
AWOL
Aiding in Escape
Escape
Contraband – Major
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Weapons
Drugs
Alcohol
Paraphernalia
Level 3 sanction violation
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Level 4 Violations (continued)
Sanction
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7 day loss of all privileges
Sanction to be presented at review committee
meeting with client present
Facility restriction enforced by RS staff and to
remain in place until Caseworker removes or
extends the restriction
Additional sanctions may be put in place by
Review Committee up to and including
termination
22
Violations & Sanctions
- Enhanced Sanctions
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Sanctions will remain on client record for the
client’s full stay
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6 or more level 1 violations will result in a level 2
sanction
4 or more level 2 violations will result in a level 3
sanction
3 or more level 3 violations will result in a level 4
sanction.
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Weekly Incentives
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Weekly incentives based on progress
All clients eligible
Different than the C.C.
May not have rule violation for that week
Essential for phase progressions
Week to week
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List of Reinforcers for weekly incentive
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1 hr recreation time
Movie night
Game night
Outside recreational activity
Laundry passes
Program will determine what reward it is. All
who qualify get said reward.
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PHASE
PROGRESSION
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The Phases
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Phase 1 Orientation Phase
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Phase 2 Treatment Phase
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Phase 3 Re-entry Preparation Phase
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The Phases
Some considerations
 Approximate duration
 Client & Staff goals
 Levels of community movement
 Privileges granted
 Progressively less restrictive
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Phase Progression
Phase Review Process
 Phase 1 to Phase 2
 Phase 2 to Phase 3
 Phase 3 to Successful Completion
29
Phase 1 to Phase 2
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Earn 2 weekly incentives
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Complete orientation sessions
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Demonstrate a learned skill
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Baseline Behavioral Assessment
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Application
30
Phase 2 to Phase 3
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Earn 6 weekly incentives
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20% improvement on Behavioral Assessment
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Complete Core Treatment Program
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Demonstrate use of acquired skill in situation
with Caseworker
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Application Process
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Successful Completion
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Earn 8 weekly incentives
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Complete all programming requirements
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30% improvement on Behavioral Assessment
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Completion of community plan
32
Behavioral Assessment
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10 items
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Multi – Disciplinary
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End of each phase
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Done as a group in treatment team
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Behavioral Assessment Process
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Initiated by caseworker when appropriate
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Caseworker presents preliminary rating
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Final score by consensus
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Objective criteria for advancement
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Shared with client to motivate
34
Questions
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Discussion
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