Quality Assurance System for
Higher Education Institution (QAS-HEI):
In practice
ILLAH SAILAH
Ministry of National Education Republic of Indonesia
Directorate General of Higher Education
LEGAL BASIS OF QUALITY ASSURANCE
The Law Number 20 of 2003 : National Education
System (article 1, 35, 50,52, 60)
2
The Governmental Regulation Number 19 of 2005,
article 2 : National Education Standard
The scope of standard covers:
1. Contents √
2. Processes √
3. Graduate competence √
4. Educators and educational staff √
5. Facilities and infrastructure √
6. Management
7. Funding
8. Learning assesment √
National Policy of QAS-HEI (2)
Government Regulation Nr.19/2005 as to
National Standard of Education (NSE)
Article 4:
The NSE aims at assuring the quality of national education in the framework
of sharpening the intellect of the people and of forming their character, as
well as shaping the civilization of a dignified nation.
Article 91:
(1) Any formal and nonformal education institution must conduct quality
assurance of education.
(2) Quality assurance of education aims to fulfill or exceed National
Standard of Education (NSE).
National Policy of QAS-HEI (3)
HELTS 2003 -2010
Point E Strategic Issues:
In healthy organization, a continuous quality improvement should become
its primary concern.
Quality assurance should be internally driven, institutionalized within each
organization’s standard procedure, and could also involve external parties.
However, since quality is also a concern of all stakeholders, quality
improvement should aim at producing quality outputs and outcomes as part
of public accountability.
Vision and Mission (strategic
planning 2010-2014)
Vision:
Smart and
Comprehensive
Intelligence
Mission:
1.Availability
2.Affordability
3.Quality
4.Equity
5.Assurance
NSE - HEI Standards Based on
GR.Nr.19/2005
of
National
Education
HEI Standards
Exceed NSE
8 NSE
Minimum
Standards
Internally
driven
Mandatory
QAS-HEI Existing Condition
Higher Education Institution
Self
Assess
ment
Evaluation of
Study Program
Based on
Self Assessment
ESP
BSA
Internal
Quality Assurance
IQA
External
Quality Assurance
EQA
Indonesian QAS-HEI (1)
Quality Assurance System
Internal Quality
Assurence System
(IQAS) NSE
External Quality
Assurance System
(EQAS) NSE
NSE
Higher Education Institution
Data Base
NSE
(HEI-DB)
Launched on
3 dec 2010
Indonesian QAS-HEI (2)
HEI-Data Base
National activities systemizes the collecting, processing, and saving of data, as
well as information dealing with the management of HE at all of its
institutions by the DGHE in order to supervise the management by the
government, as instructed in Article 66 (1) and (2) of the Law of National
Education System (NES);
Internal QAS
The systemic activities involving quality assurance of higher education at HEI
by the institutions themselves (internally driven) are conducted to supervise
HE management by the institutions themselves (in the shape of continuous
improvement) as regulated by Article 50 (6) of the Law of NES and Article 91
of GR.No. 19/2005 as to NSE;
Indonesian QAS-HEI (3)
External QAS
The systemic activities involving the evaluation of suitability of
programs and/or HEI by NAB-HEI or autonomous institutions
outside of HEI that have been recognized by the government, to
supervise HE management on behalf of public accountability as
instructed in Article 60 (2) of the Law of NES and Article 86 (3) of
GR.No. 19/2005 as to NSE (accreditation)
Indonesian QAS-HEI (4)
Goals and Objectives
1. Goals
The purpose of QAS-HEI is to supervise the National HEI-DB, IQAS and
EQAS to fulfill or even exceed the NSE by HEI to stimulate the effort to
attain continuous quality assurance of HEI.
2. Objectives
QAS-HEI has the following objectives:
a. Creating synergy between the National HEI-DB, IQAS and EQAS;
b. The National HEI-DB, IQAS and EQAS are to employ NSE as their
exclusive or same standard.
Indonesian QAS-HEI (5)
Status and Mechanisms
1. Status
HEI-DB is intended to meet the requirements, as laid down in Article 50 of
the Law of NES, which regulates that the management or co-ordination of
the NES is the responsibility of the MONE. Therefore, this subsystem is
developed to perform the tasks and to exercise the authority of the
government to supervise HE management through achieving the NSE.
IQAS is intended to fulfill or even exceed the NSE (continuous
improvement) as an effort to meet the needs of internal stakeholders
(especially students, educators and educational staff).
EQAS is based on the NSE or a standard exceeding this (as actually
determined by HEI) and intended to specifically fulfill the needs of
external stakeholders (parents, world of work, general public, and
government).
Indonesian QAS-HEI (6)
2. Mechanisms
The mechanism of QAS- HEI consists of the following steps:
a. The data and information dealing with each of the activities at HEI must
be collected, processed and saved by the institutions concerned, in their
own HEI-DB, with the classification of the data and information based on
the NSE. These items must subsequently be forwarded, collected and
saved or stored by the National HEI-DB managed by the DGHE.
The data and information concerning HEI consist of:
• Data and information dealing with the attainment of the NSE covering
8 minimum standards;
• Data and information dealing with activities at HEI that exceed the
NSE, both in terms of quality and quantity exceeding 8 minimum
standards, in accordance with vision of the HEI concerned.
Indonesian QAS-HEI (7)
b. By making use of the data and information collected and stored in their
respective HEI DB, HEI implement IQAS by way of self-evaluation at two
levels, namely:
• Self-assessment concerning the attainment of the NSE consisting of 8
minimum standards both in terms of quantity and of quality;
• Self-assessment concerning the degree to which the HEI concerned
have exceeded the 8 minimum standards, both in terms of quantity
and quality;
c. By making use of the data an information collected in the National HEIDB, the NAB-HEI or autonomous institutions officially recognized by the
government deal with accreditation called EQAS, with the stipulation
that if the respective HEI do not achieve the 8 minimum standards, the
HEI in question will be labeled “unaccredited”.
Indonesian QAS-HEI (8)
Institutional Affairs
Institutions that are responsible for performing their duties and
tasks, showing their competence and assume responsibility in
each of their respective subsystems as follows:
• The DGHE is responsible for the management of the National
HEI-DB;
• Each HEI is responsible for the management of their respective
HEI-DB and the implementation of IQAS;
• The NAB-HEI (BAN-PT) or autonomous institutions officially
recognized by the government are responsible for the
implementation of EQAS.
Internal QAS - HEI
QC management in Internal QAS-HEI
PDCA (Plan, Do, Check, Action) which will provide kaizen or continuous
improvement in HEI
SDCA
Quality first
Stakeholder - in
The next process is our
stakeholder
Speak with data
PDCA
SDCA
PDCA
SDCA
PDCA
SDCA
PDCA
SDCA
S : Standard
Upstream management
Distribution of HE Institutions in Indonesia
3016 HEIs
15364 study program
331
244
166
91
206
334
329
248
320
481
123
130
9
PhD
Master
Specialist
Profession
8
7
6
Bachelor
D IV
D III
5
D II
4
3
General High
School
ACADEMIC
2
1
PROFESSION
DI
Vocation High
School
VOCATION
What does DGHE do?
Activities






Formulation of the
guidance book
Socialization
Dissemination
Training of the trainers
Survey
Empower University to
implement QAS
Results


2008-2009: there are
126 universities which
applied excellent
management
Accreditation Criterion
mostly fulfilled by
Universities, 2/3 of total
of study program
What does DGHE do?

2010




Sozialization attended by 1486 HEIs
In 17 regions
Intensive Technical Assistance to 126 HEIs
The best Practices HEIs:
year
2008
2009
2010
Number HEIs which Number
Filling Questionaires of HEIs
which
visited by
reviewer
353
464
350
127
120
64
Number of HEIs
catogarized as
Best Practices in
QA
68
58
50
QA IN PRACTICE
UNIVERSITAS AIRLANGGA
MWA
REKTOR
WAKIL REKTOR I, II, III
SENAT
AKADEMIK
DEWAN AUDIT
SEKRETARIAT
UNIVERSITAS
SPI
PPP
PPKK
PLK
PPMB
BPF
BPP
PPM
DIR.
KEU
DIR.
SD
FAKULTA
S
FAKULTAS
PPS
PERPUSTAKAAN
DEPARTEMEN
DOSEN
22
DIR.
SI
Pusat Penjaminan Mutu Universitas Airlangga
DIR.
MAWA
LPPM
DIR.
DIK
LP3
LPT
Brawijaya University
Senat
Universitas
Dewan
Pengawas
REKTOR
PR-I
PR-II
PR-III
Unsur Pimpinan/Pemimpin BLU
PJM
SPI
Unsur Pemantau dan Evaluasi
BAU
BAAK
BAPSI
BAK
Biro
Unsur Pelaksana Administrasi
Pusat Bisnis
Unsur Usaha Bisnis
Unit
Pemb. Agama
Unit
Pel. Kesehatan
Unit
Lain
Per
pus
LSIH
Unit
TIK
Unit
InBis
FE
FIA
FP
FT
FPt
FK
FPIK
Unit
Pener
bitan
Unit
JPC
Unit
Lain
Unsur Penunjang Akademik
Unsur Penunjang Non Akademik
FH
Unit
Pusat
Bahasa LMKU
FMIPA
FTP FISIP
FIB PKH
Fakultas / Program setara Fakultas
Unsur Pelaksana Akademik
Program
Pend.
Vokasi
Program
Pasca
sarjana
LPPM
LP3
Lembaga
Program
23
QA MECHANISM IN UNPAR
24
Decision of the foundation to set up:




Team Establishment
Core team implementator
System team of QA
Policy on QA.:
1. Vision and Mission
2. Accrediatation Results
3. Stakeholders need
MODEL OF QA:
P D C A – Plan, Do, Check, Action
WITH CONTINUOUS IMPROVEMENT
PDCA implementation
25
SDCA
P
D
C
A
P
D
C
SDCA A
P
D
C
SDCA A
S = Standard
SDCA
Definition on QAS in UNPAR
26
QAS Unpar :
 System of determinating, implementing, controlling,
developing the quality stándar of UNPAR
 Comprehensive, sustainable
 Match with the basic values, vision, mission, objectives,
goals of UNPAR
 Formulated with all stakeholders
Structure of QAS in Unpar
27
Unpar
17
components
QASUnpar
17
Standards
136
Subcomponents
136
Derivatives of
Standars
17 Standards of QAS in
Unpar
National Standard
UNPAR’s QAS
-
A. Identity
1. Content
B. Content
4. Lecturers
C. Lecutrers
Supporting Staff
D. Supporting Staff
2. Process
E. Students
F. Learning Process
8. Education Evaluation
G. Education Evaluation
3. Competencies
H. Competencies
28
17 Standards in UNPAR’s
QAS
-
I. Reseachs
5. Facilities
7. Funding
J. Publications
K. Community Services
L. Facilities
M. Funding
-
N. Welfare
O. Collaborations
P. ICT system
6. Governance
Q. Governance
29
136 Derivatives Standards
A.Identity [ 7 ]
J. Publications [ 5 ]
B. Contents [ 10 ]
K.Community Services [ 5 ]
C. Educators[ 9 ]
L. Facilities[ 18 ]
D. Supporting Staff[ 9 ]
M. Funding [ 8 ]
E. Students [ 8 ]
N. Welfare [ 5 ]
F. Learning Process[ 9 ]
O. Collaboration [ 7 ]
G. Evaluations[ 4 ]
P. ICT System[ 7 ]
H. Competencies[ 7 ]
Q. Governance [ 11 ]
I. Researchs[ 7 ]
30
UNPAR Strategies on QAS
31





Commitment of Foundation and
University
Information and data warehouse
establishment
Derivate and develop standards
Auditing (internal and external)
execution
Continuous Benchmarking
The 5 Principals of
Implementation
a.
b.
c.
d.
e.
Quality first;
Stakeholders-in;
The next process is our
stakeholders;
Speak with data;
Participative
management.
32
evaritospoli
Vielen dank
Thank you and see you