S&Tconnect Overview
Agenda
• Overview of S&Tconnect
• S&Tconnect at Missouri S&T
•
•
• Goals
• Expectations
Demonstration
Hands-on Training
• Questions throughout
Slide 2
Who is Starfish?
“I made a
difference for
that one.”
They are.
A Student Success Company
They believe.
The campus community engaged with a
student will lead to that student’s success.
They help academic institutions.
Identify. Which students are at risk now?
Guide. Where do I go to get/offer help?
Connect. When can I get help?
Optimize. How are services performing?
Slide 3
Starfish Solutions
Early Warning & Student Tracking System
Educational Support Networking System
• Student concerns can be manually
flagged when observed or through
periodic surveys.
• Automatic flags are raised based on
online grade book data.
• Each student has personal My Success
Network of instructors and campus
staff.
• Recommendations can be
communicated to the student.
• Online scheduling for in-person
meetings – both individual and group
appointments.
• Appointment confirmation by email.
• Appropriate personnel are informed of
flags raised and cleared.
• Documentation of contact with students
through private and shared notes.
• Close the loop with faculty when
progress is made.
• Service catalog of available campus
support resources.
Slide 4
S&Tconnect
A collaborative effort between the faculty and advisors
at Missouri S&T to ensure student success and
persistence.
Goals:
To identify at-risk students in real time and connect them to
the resources designed to help
To increase faculty, staff, and student awareness of the
tools and resources available to them
To optimize how student success resources are used and
managed on our campus
To promote student academic success and retention
Specific Expectations
Instructors
• Raise flags and
kudos when
appropriate
• Clear flags
Academic
Advisors
• Receive email
notifications
from Starfish
• Record followup actions in
Starfish:
• Add notes
• Schedule
appointments
• Clear flags
Students
• Receive email
notifications
when flagged
• Contact
appropriate
support office
Everyone
• Complete your
Profile so
students know
more about
you.
• Utilize online
appointment
scheduling to
facilitate
student
meetings.
Slide 6
Flags & Kudos
Flag Name
Description
Attendance Concern
Raise this flag when a student isn't attending class regularly.
Behavioral Concern
Raise this flag when you have a concern with a student's
behavior. This flag is not visible to the student.
General Concern
Raise this flag to express any concerns you have about a
student. This flag is not visible to the student.
General Concern – Student
(Other)
Raise this flag if you want to notify and make the concern
visible to student. This flag may require outreach.
In Danger of Failing
Raise this flag when the student is in danger of failing a
course.
Low Participation in a
Course
Raise this flag when a student isn't participating in class or
group projects.
Low Quiz/Test Scores
Raise this flag when a student receives a poor grade on a
quiz or test.
Kudos
Send kudos for outstanding academic performance, to keep
up the good work, and for showing improvement.
Attendance Concern Email to Student
From: Joe Professor
Reply To: Joe Professor
Subject: Attendance Concern in English Composition I
Dear Jane Student,
You’ve been flagged for Attendance Concern in English Composition I.
[if comments] Below are my comments:
These are my comments!
[if no comments] If you would like more information about the reason for the flag, feel free to ask.
Please reply to this email to contact me, or consider contacting your advisor for resources and
suggestions for improvement.
Sincerely,
Joe Professor
Attendance Concern Email to Advisor
From: Joe Professor
Reply To: Joe Professor
Subject: Attendance Concern on (Student Name) in English Composition I
Dear Advisor,
(Student Name) has been flagged for Attendance Concern in English Composition I.
[if comments) Comments:
[if no comments] If you would like more information about the reason for the flag, please contact me.
Sincerely,
Joe Professor
Behavioral Concern Email to Advisor
From: Joe Professor
Reply To: Joe Professor
Subject: Behavioral Concern on (Student Name) in English Composition I
Dear Advisor,
Your student has been flagged for a Behavioral Concern in English Composition I.
[if comments] Below are my comments:
These are my comments!
[if no comments] If you would like more information about the reason for the flag, please contact me.
Sincerely,
Joe Professor
General Concern Email to Advisor
From: Joe Professor
Reply To: Joe Professor
Subject: General Concern for (Student Name) in English Composition I
Dear Advisor,
Your student (Student Name) has been flagged for a General Concern in English Composition I.
[if comments] Below are my comments:
These are my comments!
[if no comments]If you would like more information about the reason for the flag, please contact me.
Sincerely,
Joe Professor
General Concern Email to Student
From: Joe Professor
Reply To: Joe Professor
Subject: General concern in English Composition I
Dear Jane Student,
You’ve been flagged for a General Concern in English Composition I.
[if comments] Below are my comments:
These are my comments!
[if no comments] If you would like more information about the reason for the flag, feel free to ask.
Please reply to this email to contact me, or consider contacting your advisor for resources and
suggestions for improvement.
Sincerely,
Joe Professor
In Danger of Failing Email to Student
From: Joe Professor / Advisor
Reply To: Joe Professor / Advisor
Subject: Your academic progress in English Composition I
Dear Jane Student,
There is a concern about your academic progress in English Composition I. Based on your progress in
this course thus far and without a substantial change in your work, you might be in danger of failing this
course.
[if comments] Below are my comments:
These are my comments!
[if no comments] If you would like more information about the reason for the flag, feel free to ask.
Please contact me immediately to see what can be done to raise your grade. You should also consider
contacting your advisor/instructor.
Sincerely,
Joe Professor / Advisor
Low Participation Email to Student
From: Joe Professor
Reply To: Joe Professor
Subject: Low Participation in English Composition I
Dear Jane Student,
You’ve been flagged for Low Participation in English Composition I.
[if comments] Below are my comments:
These are my comments!
[if no comments] If you would like more information about the reason for the flag, feel free to ask.
Please reply to this email to contact me, or consider contacting your advisor for resources and
suggestions for improvement.
Sincerely,
Joe Professor
Low Quiz/Test Score Email to Student
From: Joe Professor
Reply To: Joe Professor
Subject: Low Scores in English Composition I
Dear Jane Student,
Based on your course grades, you have been flagged for Low Scores in English Composition I. It is not
too late to improve your overall grade in this class!
[if comments] Below are my comments:
These are my comments!
[if no comments]If you would like more information about the reason for the flag, feel free to ask.
Please reply to this email to contact me, or consider contacting your advisor for resources and
suggestions for improvement.
Sincerely,
Joe Professor
Demonstration
Student Experience
Slide 16
Hands-On Training
Training Agenda
• Configure your profile.
•
•
•
•
•
•
• Contact information
• Appointment preferences
• Email notifications
Share your Exchange calendar with Starfish.
Create your first office hours block.
Find your students list.
View a student folder.
Raise/Clear a flag.
Send a Kudo.
Slide 18
Configure Your Profile
1. Click on your name in the top frame
navigation.
2. Edit your contact information. Then,
select the email address(es) where
Starfish notifications should be sent.
3. Upload your photo to help a student
put a face to your name.
a. Select the Upload Photo link.
b. Browse for a photo on your
desktop (JPEG, GIF, PNG).
c. Click the Upload Now button.
4. Complete the General Overview and
My Biography sections so students can
learn more about you.
5. Click the Submit button.
Students will see your profile
information when they click to view your
online appointment calendar.
Slide 19
Appointment Preferences
1. Select Appointment Preferences.
2. Select your Minimum Appointment Length.
When students sign up, they
see time slots for the
appt lengths you allow.
3. Select your Scheduling Deadline – e.g., if
appointments must be made by 5 p.m. the
day before.
If you check the box to allow
walk-ins after the deadline,
students will see this noted
in your calendar.
4. Establish My Locations so students know
where they can meet with you.
5. Delegate Calendar Managers – colleagues
who can see your calendar and make any
edits/deletes.
6. Click the Submit Button.
Slide 20
Email Notifications
1. Then choose Email Notifications.
2. Under Appointments
Notifications and Flag
Notifications, set your
preferences for if/when you want
to be notified of appointments
and flags.
3. To receive iCal attachments,
check the boxes to receive an
individual email every time there
is a new or cancelled
appointment.
4. Click the Submit button.
You can change your
email notifications settings
at any time.
Slide 21
Email Notifications Cont’d
NOTE: You must check the Read busy times from my external
Exchange calendar checkbox to synch your Outlook Exchange
calendar with your Starfish calendar.
Slide 22
Share Your Exchange Calendar
1. In Microsoft Outlook, select your
Calendar view.
2. Place your cursor under My Calendars
and right click your mouse.
3. From the menu, select Properties.
4. On the Calendar Properties window,
select the Permissions tab.
5. Click on Add, and the Add users
window appears.
6. Click on the More columns radio
button.
7. Enter MU SIS Starfish in the Search
field, and click on Go.
8. Click on Add. Click on OK.
Slide 23
Share Your Exchange Calendar Cont’d
9. In the Permission Level field,
select Reviewer.
10. In the Read field, select Full
Details.
11. Click OK. Your calendar is shared
and will now synch with the
Starfish calendar.
Slide 24
Add Your First Office Hours Block
1.
Go to Appointments> Add Office Hours.
2.
Give your block a title. Indicate which
day(s) of the week this block occurs.
3.
Specify the start and end time.
4.
Set the location. You can set up multiple
locations by going to Appointment
Preferences.
5.
Enter any special instructions, or specify a
Start/End Date if it is part of a series.
6.
Click the Submit button.
How do I edit or delete?
Click the
icon to see options for
managing your office hours blocks.
Slide 25
Scheduling Wizard
1. Click Scheduling Wizard.
2. Fill in your appointment availability from week to week. Use the arrows to
scroll through the weeks within the entire term.
3. Click the Submit button.
Slide 26
Schedule An Appointment
1. Click Appointments at the top, then
choose the Add Appointment link.
2. Search for a student name in the
“With” field.
3. Complete the fields to specify the
date, time and duration of the
appointment.
1. You will receive an email confirmation
for this appointment.
2. As the calendar owner, you can add
appointments at any date and time,
regardless of whether they occur within
available blocks.
4. Click Submit.
Students can never see other students’
information. If a time slot is taken, it is
marked as unavailable in your calendar.
Slide 27
Find Your Students List
1. Click Students in the top frame
navigation.
2. Search for a student by…
1. Typing the student’s name into the
Search field
2. Choosing your Connection to them
3. To organize your students list by flag,
select the Tracking tab.
1. You can sort the list by flag name
and/or flag status.
2. You can clear or comment on flags
from here.
To clear multiple flags at once from the Flags tab:
Check off the boxes to the right of the
flags you want to clear, then click the
Clear Flags link at the top.
Slide 28
View a Student Folder
1. From your Students list, click the
hyperlink of a student’s name.
2. This brings you to the student’s folder.
Depending on your level of access, you
will find information on…
1. Appointments (past/upcoming)
2. Grades (past/current)
3. Notes (you added/shared with you)
4. Tracking history (raised/cleared)
3. From the student folder you can…
1. Raise a flag
2. Add a note
3. Send a Kudo
Anywhere you see a student’s name as
a hyperlink will take you to their
student folder.
Slide 29
Raise a Flag
1. Click on the student’s name to bring up
the student’s folder. Note: Anywhere
you see a student’s name as a link, it
will take you to his or her folder.
2. Click on the Flag option. A list of flags
that can be raised and viewed by you is
displayed.
3. Select the appropriate flag, from the
drop down list, enter comments in the
Comment box, then click the Save
button.
The appropriate individuals will be
automatically notified.
Slide 30
Clear a Flag
1. You can select the tracking item (flag)
from the student’s folder or from the
Tracking tab within the Students list.
2. Click on the individual menu item and
the Flag Menu appears.
3. Click on Clear Flag.
4. A confirmation window appears for you
to add comments to indicate why the
flags is being cleared.
5. Enter your comments and write a
message to the flag raiser to close the
loop.
6. Click on Submit, and the flag is cleared.
Slide 31
Send a Kudo
1. Click on the student’s name to bring up
the student’s folder. Note: Anywhere
you see a student’s name as a link, it
will take you to his or her folder.
2. Click on the Kudos option. A list of
kudos that can be raised and viewed by
you is displayed.
3. Select the appropriate kudo, from the
drop down list, enter comments in the
Comment box, then click the Save
button.
The appropriate individuals will be
automatically notified.
Slide 32
Flag Surveys
• You will receive an email reminding you to complete a flag
survey for your courses.
• Simply check the appropriate boxes and click Submit to raise
flags.
Congratulations!
You are ready to begin utilizing S&Tconnect!
Slide 34
Support
Having trouble?
Contact the IT Help Desk at 341-5347 or
enter a service request at help.mst.edu.
For questions concerning S&Tconnect, contact
Rachel Morris at rachelm@mst.edu.
Slide 35