Credit
Quality Mission Statement
To quickly extend credit to those current and potential
customers whose financial condition and payment history
indicate that payments for our services will be made on a
timely basis.

Rev 1/2013
Credit Required Requirements
The following customer information is required on your request:
Customer Name
Complete physical and bill to address
Agency Code & Phone Number
The dollar amount of the load (and/or) estimated
monthly credit limit (if credit needs to be increased
on an established customer enter that amount and list
your customer number on the form)
Step One
Call Account Management
(Pricing Services) to verify the
account is available to pursue
866-993-8545
Or
Email:
customerinquiry@landstar.com
•
Account
Management
Step Two
Credit
Services
Call, fax or email Credit Services on
all new accounts prior to shipment
pick up
800-872-9409
800-872-9553 Fax
Or
Email:
landstarcreditrequests@landstar.com
Please note: Express Trak account information must
be faxed or emailed with customers billing
requirements
Important Information
•
If an account has not been utilized in six
months; agents must call, fax or email
Credit Services to have credit rechecked.

This must be done prior to shipping.
Credit Response


Approved

Agent is required to watch
volume of shipments and
communicate frequently
with the Credit or Account
Receivables department


Non- Credit Approve
Cash collection arrangements
to be made prior to picking up
freight. Available options are
wire transfers, cashier or
certified check. (The Credit
Services department will make
these arrangements)
Credit Warning
Agent Risk:
All unapproved
accounts that have
receivables in excess
of assigned credit limit
are considered AGENT
RISK.
•
Agent Related Accounts:
No credit will be
established on related
accounts associated with
an assigned agency.
•
Questions?
Credit Department
800-872-9409