Dignity & Respect
in the Workplace Charter
Ultimo TAFE is committed to a workplace that requires
acceptable behaviour from everyone and provides dignity and
respect to all its employees.
All workplace participants should treat each other with
respect.
However, when a person faces unreasonable, offensive,
intimidating, humiliating or threatening and repeated actions,
then this amounts to workplace bullying and should not be
tolerated.
Ultimo TAFE has a policy of ‘zero tolerance’ to bullying at
work.
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TAFE NSW Sydney Institute - Ultimo
10/04/2015
Definition
Bullying behaviour may be directed upwards or downwards
Bullying will generally meet the following 4 criteria:
 It is repeated – a single incident should not be condoned or
ignored
 It is unwelcome and unsolicited
 The recipient considers the behaviour to be offensive,
intimidating, humiliating or threatening
It can include:
 Abuse – verbal, physical, emotional
 Unfair use of workplace systems
 Workplace/social exclusion
 Practical jokes
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TAFE NSW Sydney Institute - Ultimo
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Good Management v Bullying
GOOD MANAGEMENT
Decisive
Accepts responsibility
Leads by example
Shares credit, knowledge
Acknowledges failings
Consistent, Confident
Values others
Fair
Truthful
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BULLYING
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Inconsistent, random,
Abdicates responsibility
Plagiarises, takes all the credit
Exclusive self-interest
Denies failings, blames others
Poor interpersonal skills
Selectively includes/excludes
sets a poor example
Insecure, arrogant
TAFE NSW Sydney Institute - Ultimo
10/04/2015
Email Scenario
To : addressee
CC: 23 names
SUBJECT Issue with a teacher in your section.
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I am writing to you about the behaviour of your teacher xxx. I have
observed him in the classroom as I frequently teach next door, and I don’t
think he understands the first thing about teaching. I am only saying this
because I know you have not had much managerial experience, and you will
have to do something about him. I don’t think he should even be teaching.
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I and other staff I have spoken to about this have also noticed other things
that you should really be addressing in your section.You need to do
something about it ASAP. I am only raising this for your own good.
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With all due respect
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XXXX
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TAFE NSW Sydney Institute - Ultimo
10/04/2015
Workplace Costs of Bullying
Direct Costs
Indirect Costs:
Absenteeism
Staff Turnover
Litigation
Increased work accident
rate and/ or work error rate
Reduced efficiency and
productivity
Poor employee motivation
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Cost of time spent on the
issue
Loss in productivity
Industrial problems
Negative publicity for
organisation
Stress, loss of self esteem
Increased worker’s
compensation rehabilitation
costs
TAFE NSW Sydney Institute - Ultimo
10/04/2015
How to report bullying behaviour
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Incident report/incident reporting procedures
Informal /Formal complaints procedure
Direct approach
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How to act on reports of bullying.
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Treat all matters seriously considering natural justice
Non-victimisation of person who reports
Act promptly following policy, procedures, guidelines
Neutrality, Confidentiality
Document and Communicate process
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TAFE NSW Sydney Institute - Ultimo
10/04/2015