Staff Motivation English Department, Huzhou TeachersCollege Objectives 1) To enable students to talk about motivation at work. 2) To practise one-minute talk on business topics. 3) To learn to solve practical problems Tasks and Schemes 1. Reading on page 78. 2. Oral practice. 1. 2. Reading on page 78. Meeting the company’s motivational challenge. 面对公司激励挑战 Adrian Furnham discuses the thorny issue of putting motivational techniques into practice. Difficult to handle; causing trouble or worry. 棘手的 Of the person staying in the company but his mind fleeing out of it. 3. We have all seen the ‘quit-but-stay’ employees who have severed their psychological contact with the organization. Separate or disjoin 到处都可以见到人在公司心在外的员工，他们 在心理上早已断绝了与公司的联系。 4. They firmly park their brains and their enthusiasm for life in the staff car park in the morning, reengaging them with gusto 30 seconds after the official end of work time. vigorous and enthusiastic enjoyment 每天早晨，他们又义无反顾地把自己的聪明才智 和对生活的热情同车子一道停放在员工停车场， 而规定下班时间一到，不出30秒，他们便立刻又 容光焕发，精力充沛。 5. However, they shrewdly avoid doing anything that warrants dismissal and are content to keep their heads down, doing the minimum and volunteering nothing. Clever in judgments精明 Having no desire to progress and be promoted 6. The less intrinsically interesting the work, the more needs to be done to make it acceptable: job enrichment, job rotation and job sharing. Transfer one’s job in turns 一件工作本身越是乏味，越是需要采取诸如丰富工作 内容、岗位轮换制及工作分摊等措施使之变得易于接 受。 7. You do not have to organize outdoor assault courses. 野外突击培训课程，是培养团队精神的一种形式 8. Pay people what they are worth. Consider such factors as market forces, predatory competitors and the contribution each individual makes. Concerned with or living by or as if by robbery and seizing the property of others 根据各人体现的劳动价值给予报酬。要考虑市场劳力 供求、掠夺性竞争对手以及员工的各自贡献等诸多因 素。 To preserve forever; caused to be remembered for ever. 9. We get the perpetuation of incompetence. 于是，不称职的情况便长久存 在，积重难返。 1. Oral Practice: What is the writer’s attitude to motivational techniques according to the information in the text? Do you share this attitude? The writer is skeptical. He sees so-called ‘new’ motivational techniques as old ideas repackaged. He also questions whether these techniques are ever put into practice successfully. 2. Managers assume that the goals of employees are those of the company. Do you agree? Why or why not? 1) Agree / why The employees’ interests are in line with those of the company. The employees’ goals, such as improved benefits / pay rise / career development / more bonus / good opportunities of promotion, are based on the company’s goals to maximize profitability, to improve overall strength of the labour forces, to achieve good sales, to continue company growth, etc. 2) Disagree / why not The employees’ interests may not be in line with those of the company. The employees’ goals may be short-term and practical. e.g. higher salary, better benefits, better working conditions, quicker promotion (internal recruitment), etc. While those of the company are long-term and integrated. E.g. steady and sustainable growth of the company, increase of market share, better quality of the labour forces (outside recruitment), maximization of profitability, increase of capital accumulation and project investment, etc. 3. Motivation stems from job satisfaction and not financial reward. Do you agree? Why or why not? 1) Agree / why Job satisfaction is the pleasure one feels when one does the job. It is something spiritual. To do a meaningful job, to be happy at work and to be recognized are more important. When one is secured with basic material life, he would be in need of spiritual satisfaction. Many people are motivated by a rich and interesting, job or by their interest in certain job rather than in only financial reward. 2) Disagree / why not Everything in modern society is based on money. Financial reward provides the basis of job satisfaction. Financial reward is more tangible. Spiritual satisfaction is guaranteed by material security. Business success is measured in terms of the money one earns. Without financial reward, there is no talking about motivation. 3) Agree / disagree That depends on whether you are practical-minded or spiritual-minded. Motivations stems from both job satisfaction and financial reward. Assignment: try to complete the Findings and Recommendations section or the report on page 80 by summarizing the grievances of the Terrain employees. Thank U 4 your attendance! writing task: complete the Findings and Recommendations section or the report on page 80 by summarizing the grievances of the Terrain employees. Findings A number of employees clearly suffer from a lack of motivation as a result of dissatisfaction in one or more areas of their work. The key findings are outlined below: Staff feel undervalued by the company, both on a financial and a personal level. It is generally felt that the company’s competitors offer higher levels of remuneration. The perception that managers are unappreciative of staff efforts is particularly noticeable in the Sales Department. Certain employees feel under-challenged. The company is clearly not exploiting the potential of its human resources. There appears to be a breakdown of communication in the Production Department. The confusion and resultant ill-feeling towards managers has the potential to disrupt production. Recommendations We strongly recommend the following measures: An evaluation of job profiles throughout the company to assess whether skills could be utilized more efficiently. A review of the current salary structure involving comparison with similar organizations. It is also essential to investigate and take action regarding communication in the Production.