MANGAGEMENT & PROFESSIONAL DEVELOPMENT
DEPARTMENT,GOVERNMENT OF PUNJAB
Event:
8th PPG (Public Policy and Governance) Course
Topic:
Decision – Making and Problem Solving
PRESENTATION BY
Prof. Dr. Khawaja Amjad Saeed
Founder Principal, Hailey College of Banking & Finance, University of the Punjab, Lahore Pakistan
(2003----), Member Governing Council, International Federation of Accountants (IFAC), New York
(1997-2000), President, South Asian Federation of Accountants (SAFA) (1997), President, Institute of
Cost and Management Accountants of Pakistan (1997-2000), President, Association of Management
Development Institutions of South Asia (AMDISA) (1993-96), Pro Vice-Chancellor University of the
Punjab, Lahore (1994-1996), Founder Director, Institute of Business Administration (IBA), University
of the Punjab, Lahore (1973-1996).Earlier he had eight years Corporate world experience in
Pakistan.
Date & Time
January 02, 2013 , 11:20 AM to 1:20 PM
1
PRESENTATION FRAME
A:
General (3)
A.1
A.2
A.3
B:
Group Learning
Management Development
Presentation Strategy
Specific Presentation (5)
Decision Making & Problem Solving
B.1
B.2.
B.3
Decision Making: Concept
Decision Making Steps
Leader’s Role
1.
Leader’s Power Base
2.
Leader’s Types
2
3.
Leader’s Profile
4.
Significant Dimensions of Leader’s
Personality
Tips for Leadership
5.
B.4
B.5
Personal Qualities
Decision Making Models
1.
2.
3.
Allah’s Models
Administrative Man Model
Indigenous
3
A: General
A-1:
A-2:
-
Group Learning
Speaker
Material
Participants
Management Development
Tri – Dimensional:
Knowledge
Skills
Attitudes
4
-
KASH
SAVE
S
Skills
A
Attitudes
V
Values
E
Ethics
5
A-3:
Presentation Strategy
-
Lecture – Participatory
Self-Evaluation Instrument
Graph for Analysis and Discussion
Contributions from Participants:
Experiential Learning
6
Specific Presentation
B-1:
-
Decision-Making: Concept
Means by which to:
Administer
Plan
Organize
Lead
Control
7
B-2:
1.
2.
3.
4.
5.
6.
STEPS
Need for a decision
Criteria
Weightages to each criterion
Develop alternatives
Evaluate alternative
Select the best
8
B-3:
(a)
(b)
Leader’s Role
Leaders Power Base
i)
Legitimate
ii)
Reward
iii)
Coercive
iv)
Referent
v)
Expert
vi)
Exchange
Leaders Types
i)
Authoritarian
ii)
Paternalistic
iii)
Participative
9
(c)
-
Leaders Profile
Ten Variables:
i)
Dependence on authority
ii)
Use of power and fear
iii)
Dominates
iv)
Dependence on personal expertness
v)
Personal Likeableness
vi)
Exhibition of sincere interest
vii)
Development of persons
viii)
Inspiration for the best results
ix)
Weld members into a team
x)
Sharing of ends and goals
10
Chart will be distributed for review and discussion.
(d) Significant Dimensions of Leader’s
Personality:
Focus:
i)
Thinking
ii)
Feelings and Inter-relationship
iii)
Outward Behaviour Characteristics
A write up is enclosed for self - evaluation.
11
(e)
Tips for Leadership
i)
Make decision quickly.
ii)
Be independent.
iii)
Act and stand firmly.
iv)
Always have a fight on.
v)
Learn to deliver “Nos”.
vi)
Consider defeat as lesson.
vii)
Form Alliance with other leaders.
viii)
Walk towards danger.
ix)
Represent your followers
x)
Create a staff.
xi)
Reward loyalty.
xii)
Have a great and worthy purpose.
12
B-4:
B-5:
(a)
(b)
-
Personal Qualities For Decision-Making
1:
Experience
2:
Judgment: 4 aspects
3:
Creativity - Innovation
4:
Quantitative Skills - OR
Decision-Making Models
Allah
“Verily, when He intends a thing, His Command is
“BE” and becomes”.
[ Al-Quran: Surah Yaseen; 36 – 82 ]
Administrative Man Model
Herbert Simon, Nobel Prize Winner.
13
-
Steps:
1)
Reorganize only a limited number of decision
criteria.
2)
Propose only a limited number of alternative.
3)
Be aware of only a few consequences of each
alternative.
4)
Formulate and simplify method of real situation.
5)
Select the alternative which presents a satisfactory
solution.
3) Indigenous
-
Participants experiences.
14
.
15