I-PROFILE BULGARIA
LEADERSHIP AND
PEOPLE
MANAGEMENT
www.iProfile.bg
Slides
www.paoloruggeri.net
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Generating
Value
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HARD WORK
HAS
CHANGED!
Comfort Zone
=
Consuming value
Uncomfortable
=
Creating value
OUT OF THE
COMFORT ZONE
Take up a
challenge
Make a scary (or
hard) decision
SOMETIMES THINGS ARE
NOT AS THEY APPEAR
Are the colors of
Square A and Square B
the same???
MANY OF THE PRACTICE
AND ATTITUDES THAT BRING
ABOUT PROSPERITY ARE
COUNTER – INTUITIVE, THAT
IS TO SAY APPARENTLY
GOING AGAINST LOGIC
Wealth Distribution
• 20% of the people  80% of the
wealth
• 80% of the people  20% of the
wealth
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OPEN
SOURCE
MANAGEMENT
6 Strategies
www.iProfile.bg
1) Stop Blaming!
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Blaming others drives you toward
negative and ineffective emotions
DIFFICULTIES
WITH PEOPLE
Control
•To get things to go as
you wish (the ability to
influence something
positively)
Influence explained
3) Control (influence)
2) Techniques/
Knowledge
1) Responsibility
Responsibility
–THE FEELING OF BEING THE
ONLY ONE IN CHARGE OF
SOMETHING
–=
–THE ABILITY TO SEE ONESELF
AS “THE CAUSE”
PROBLEM
•CAUSE
(=Source
Point)
• EFFECT
(=Receipt
Point)
Cause and Effect
To solve a problem or to handle succesfully
a situation we need to see ourselves as “the
cause” of such situation.
• If we aren’t able to do it, it is the situation
that is controlling us.
• If we are not capable of seeing ourselves as
«the cause» of the performance of our
employees, we are indeed leaving the
control to them.
Case history scuola
The Scale of Effectiveness
• EXTERNAL CONTROL
Someone who thinks that all her life and misfortunes
are or have been dependent upon others and
circumstances
• CONTROL SOLELY OF ONE’S ACTIONS
One sees herself as the cause only of the activities
performed directly but cannot accept blame for other
people mistakes or for what happens outside the
company.
• She will not reach her goals
• INTERNAL CONTROL
Sees herself as the cause of her actions but also as
the cause of other people actions and activities.
2) Success
=
80% motivation
20% techniques
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EMOTIONAL RESPONSES
Enthusiasm
Cheerfulness
Logical
Boredom
Hostile
Anger
Resentment
Anxious
Sad
Apathy
One of the fastest
way to fail is to
associate yourself
with someone
competent yet critical
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3) LEARN HOW TO
MOTIVATE OTHERS
Exercise
1. Good working conditions
2. To feel involved in work related problems
3. Non oppressive discipline
4. Full appreciation for the work done
5. Management loyalty toward the staff
6. Good salary level
7. Job Promotions and growing with the company
8. Understanding and concern for employee’s
personal problems
9. Job Security
10. Interesting Work
WHAT DO THEY WANT
1. Full appreciation for the work done (PRAISE)
2. To feel involved in work related problems
3. Understanding and concern for employee’s
personal problems
4. Salary and commissions
5. Job Security
6. Interesting Work
7. Job Promotions and growing with the company
8. Management loyalty toward the staff
9. Good working conditions
10. Non oppressive discipline
1.Praise Often
2.Involve People
3.Interested genuinely in
the success of others
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ARE YOU “BETTING”
ON THE RIGHT PEOPLE?
Steve Jobs, around 1997, talks
about his failure in Apple
70% OF COSTS OF NON
QUALITY OF PERSONNEL
DEPEND ON CHARACTER
RATHER THAN ON
COMPETENCE AND
EXPERIENCE
4) EVERYTHING
IS CREATED
TWICE
GOALS
•When we don’t have
clear (written) goals in
life, it is life controlling
us and not vice versa.
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“We choose to go to the moon
in this decade and do the other
things, not because they are
easy, but because they are
hard, because that goal will
serve to organize and measure
the best of our energies and
skills”
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Write your 5 years goals
• October, 24th, 2019
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5) THIS IS A «TWO» WORLD
HIRE GREAT PEOPLE
• Dont hire when you need
it. Always looking.
• Character is more
importance than
competence
6) ADD NEW
EARNING ABILITIES
• In times of change learners
inherit the earth; while the
learned find themselves
beautifully equipped to
deal with a world that no
longer exists. – Eric Hoffer
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