Implications for quality, dignity
and safeguarding
Bill Mumford, Chair of VODG and
National Market Development Forum
Dr Adi Cooper, ADASS Joint Policy lead
on Safeguarding
Quality- what is it?
• TLAP- Driving up Quality in Social Care
• Set of Principles
– “Making it Real” at the heart
– Active co-production
– Qualitative workforce outcomes
– Transparent
– Legitimate cost
– Commission for continuous improvement
Quality- what is it?
• DoH- Bringing Clarity to Quality..
• “Good care is about personal relationships,
the quality of the relationship between staff
and the people using services is paramount”
• Combination of safe, effective and positive
experiences
• Onus on the provider
Quality- what is it?
• LGA/NHS Confed/Age Uk- Delivering Dignity
• Quality protects- does it?
• Fixed v Growth mindset- fear of failure or
continuous improvement
• Knowing what quality really is protects
Safeguarding – policy journey
• Safeguarding Adults: report on the
consultation of the review of No Secrets, DH
2009
• Initial Government Response 19/1/10
• Law Commission Report 11/5/11
• 16/5/11 Statement of Government policy on
Adult Safeguarding
• 9/5/12 Queen’s Speech – Draft Care and
Support Bill
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Safeguarding - our responsibilities -keeping
people safe
Who is at risk and to be safeguarded?
What is ‘harm’?
How - legal duty to make enquiries/investigate
or cause one to take place; with general duty
on other agencies to co-operate
What do we need to do the job? Do we need
new powers of entry? (AEA consultation)
Safeguarding as everyone’s business?
Safeguarding – leadership role
Statutory Safeguarding Adults Boards
• Local Authority lead organisation
• Clarify roles, functions, membership and
accountabilities
• Key Agencies’ duties to participate/ co-operate –
police and NHS
• Annual Reports on progress of strategic plan,
which should cover prevention to intervention
• Learning lessons from reviews
Questions for Table discussion
1. How interventionist should Local Authorities
be concerning Quality, Dignity and
Safeguarding? Caveat Emptor or Caveat
Venditor?
2. Do we need new powers of entry to
undertake our safeguarding enquiries?
(why/why not?)
3. How do ensure a proportionate response to
risk and continue to learn?