The Digital Tipping Point:
How New Technologies are Changing
the Way We Work and Learn
Communispond’s Webinar Series
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Housekeeping
• Turn off all other programs
• We’ll be turning off the video
• Audio quality
• Recording
• Submit questions through “chat”
• Drawing for those who stay with us
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Android Tablet Computer
7” touch screen, 26 GB, external USB
(can be shipped to U.S. only)
iPod Nano
8GB
(can be shipped to U.S. only)
2 Gift Certificates
Executive Presentation Skills program
Good thru 2013 for public program in the U.S. May be
exchanged for $1450 towards in-house program
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Communispond
• Since 1969
• Business communication skills leader
– Socratic selling
– Persuasive dialogue
– Business writing
• Unique expertise in presentation skills
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Wayne Turmel
www.TheConnectedManager.com
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Today’s Topics
• The Digital Tipping Point
• How it impacts organizations
• How it impacts managers
• How it impacts individuals
• What that means for learning and training
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The Digital Tipping Point
• Always connected – mobile, broadband
• Global connectivity
• New ways of interacting – business & social
• More ‘data’ than ever before
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Always Connected
• Move to mobile – smartphones, tablets, etc
• 24/7
• Blurring work and personal lives
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Global Connectivity
• Unparalleled access
• Closer to markets and customers
• Working across time zones
and cultures
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Impact on Social Interaction
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The Explosion of Data
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Take a Bigger Byte!
• Terabyte (1,000,000,000,000 bytes)
• Petabyte (1,000,000,000,000,000 bytes)
• Exabyte (1,000,000,000,000,000,000 bytes)
• Zettabyte (1,000,000,000,000,000,000,000 bytes)
and yes, the….
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Yottabyte
1,000,000,000,000,000,000,000,000 bytes
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How do You Find the Needle?
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Digital Curation
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Changes for Organizations
• Cost/benefit ratio of digital tools
• Focus on quality of work
• Effects on innovation
• Effects on selection and hiring
• Effects on organizational culture
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Costs v. Benefits?
2/3 of capital spending
Technology
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Focus on the Quality of Work
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Innovation and Productivity
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Hiring and Selection
• New skill sets and criteria for jobs
• Increase in temps, part-timers
• Faster on-boarding
• Virtual interviewing
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Organizational Culture
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Changes for Managers
How do managers use traditional
management skills in a new environment?
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Changes for Individuals
• Digital generation gap
• Blurring of personal/work lives
• Changed relationship with employers
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The Digital Divide
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Personal or Business?
• 24/7 connectivity
• Company vs. personal time
• Formality vs. informality
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Relationship with Employers
• Individual productivity up, wages stagnant
• Effects of delayed retirement
• Journeyman workers
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Changes for the Training
Community
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From ‘Training’ to ‘Learning’
Use technology to enable learning that is:
• Individualized
• Just in time
• Multi-modal
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Enrich
Expand
Enhance
Connect
Network
Reinforce
Anytime - Anywhere
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Communispond Digital
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Virtual Instructor-Led Programs
Virtual Presentation Skills
Leading Online Meetings
Self-Paced Online Program
Write Up Front (mentored)
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Communispond Webinars
Communication Tips for Remote Teams
Delivering Powerful Online Presentations
Virtual Salesmanship
Why Good Presenters Struggle Online and What to Do About It
How to Lead a Successful Online Meeting
How to Make Training Stick: The Case for Reinforcement
The Hidden Dangers of Email
www.twitter.com/communispond
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Questions
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Android Tablet Computer
7” touch screen, 26 GB, external USB
(can be shipped to U.S. only)
iPod Nano
8GB
(can be shipped to U.S. only)
2 Gift Certificates
Executive Presentation Skills program
Good thru 2013 for public program in the U.S. May be
exchanged for $1450 towards in-house program
© Communispond
Thank You
www.communispond.com
© Communispond