Welcome
Sodexo Campus Service
Introductions
Jim Fjelstul
Senior Vice President
Terry Truett
District Manager
Edward Yduarte’
Operations Manager
Omar Muhammad
Business Development
Sodexo Campus Service
• Leading Provider of Comprehensive Service Solutions in The US,
Canada, and Mexico
•Our Focus is University Food and facility management
• Sodexo employees over 145,000 people
•Our Average University/College partnership is 20+ years
•Community Involvement & focus on diversity
Regional Partners
• University of Texas at Pan American
• University of Texas at El Paso
• Corpus Christi Hooks
• Wharton County College
• University of Texas at Austin
• Tulane University
• University of Incarnate Word
• Loyola University
Sodexo Campus Service
UTB-TSC Dining Service Priorities
•Innovative, quality food and service that will enhance the student experience on
campus
•Meal plan options that provide value to students
•Exciting new dining operations
•First class catering operations for all segments of campus
•A professional management team that will focus on customer service
Exceptional Student Experiences
Our Goal
Our Goal
Create environments that promote an
exceptional student dining experience at
The University
Of
Texas at Brownsville
The New University Center
Quality Standards
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High Quality Products
Prepared Fresh Daily
Menus Based on Campus Input
Well Trained Staff
Nutritional Information
Student Union - El Comedor
Menu Highlights
• Fresh Salad & Soup Bar
• Stacks Deli
• Chefs Action Station
• Classic Cuisine Entrees
• Rotating Grill
• Pizza & Pasta
Student Union Schematic
The Tandy Building Kiosk
Menu Highlights
• Fresh Coffee & Tea
• Gourmet Deli Sandwiches
• Assorted Salads
• Sushi
• Fresh Fruit Cups
• Parfaits
•Freshly Baked Cookies
The Tandy Building
Simply to Go Image
The Library Cafe’
Menu Highlights
• Full Espresso Coffee Bar
• Jamba Juice & Smoothies
• Gourmet Deli Sandwiches
• Assorted Salads
• Sushi
• Gourmet Bakery Items
• “Mini” C-Store
The Library Café Schematic
The Library Café
JAMBA JUICE KIOSK
Paseo Café
(Future Installation)
Nutrition
• Holistic approach to wellness
and healthy living
• Balanced Way Meals offered
Daily
• Program addresses dietary
trends and challenges
• Nutrition awareness at each
dining location
Catering
Student Group Catering
Presidential Catering
Community Catering
PrePresidential
sidentialMenu
Menu
Shoestring Guide
Student Catering Guide
Community Catering
Classic
Presidential Catering
Presidential
Arts Center Schematic
University
Library
Concessions
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Selected branded menu items
Menu items based on the
preferences of the customer
(Scorpion Fans!)
Classic concession program
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Fresh food & presentation
Just-In-Time production
Additional stands
Quick service
The New
University Standards
Center
Uniform
& Training
Our employees are provided uniforms based upon
their work positions including chefs, cashiers, line
servers, utility workers and student employees. In
addition to uniforms, we provide our employees
with extensive training and guidelines for customer
service, food presentation and food safety.
Training is ongoing and modules are utilized
throughout the year to reinforce the high standards
we bring to our campus dining partnership.
Marketing
A strong, customized, focused
marketing plan is critical in our
efforts to:
• Maximize usage of on-campus dining
• Increase customer satisfaction with
more convenient and flexible dining
options
• Deliver dining options with greater
emphasis on health and nutrition
• Integrate dining into the campus life
experience
Marketing
Marketing
Combining Campus Fun with Dining
Heritage Promotions
Sticking with the theme of food from far
away places, we are prepared to introduce
a series of events throughout the year that
deliver education and information as well
as great dining experiences, while also
promoting diversity and inclusion. These
events may include Cinco de Mayo,
Hispanic Heritage Month and Chinese New
Year Celebrations, along with other
international and cultural celebrations
Sodexo Experience
The Sodexo Experience is an essential
component of Creating
Exceptional Student Experiences.
Our goal is to drive client retention and
growth through engaged and motivated
employees who provide outstanding
customer service.
The Sodexo Experience has three key
elements:
1. Customer Service
2. Employee Recognition
3. Team Huddles
Sustainability
The Future is in Our Hands
We are committed to conserving the
Earth’s resources so that the
food, health and energy needs of today’s
customers are met, while
we work to protect the rights of future
generations to enjoy the
same resources.
Supporting locally grown foods
encourages distributors to expand the
supply of such products.
Food Waste Reduction
Locally Grown Produce
Waste Management
Recycling
Alternative Packaging Materials
Facility
Enhancement
Jones Hall
- Tiger Den
Fall 2010
El Comedor
Updated paint/wall coverings (If agreed upon)
New platform signage
Electronic Meal System
New service wares
New small wares
New Salad Bars
New staff uniforms
New staff training with a focus on Customer Service
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Facility
Enhancement
Jones Hall
- Tiger Den
Summer 2010
New menus & electronic meal access system
Fall/Winter 2010
Tandy Hall Simply to Go
(Installed by Christmas Break)
Spring 2011
Library Cafe’
Summer 2011
Complete renovation of El Comedor
HALO POS System
Syetem Highlights
Allows prepaid meal tracking
A la Cart Meal Purchase
I.D. Card access
Wireless option for concessions
Ties to campus Blackboard system
Provides
Low balance account notifications
Student activity reports
Online account recharge for DCB
Exceptional Student Experiences
WE PROMISE TO:
Create environments that promote an exceptional
student dining experience at
The University
of
Texas at Brownsville