Patrick Chaffin
Or do ‘ya sit around and wait to die…
Or be the old fudd reminicing about the “good old days”.
A little about me:
 From New Orleans
 Undergrad from LSU
 Grad degree from University of Oklahoma
 Married two adult children
Career stuff:
 U.S. Army
 Army Organizational Development Program
Career stuff:
 HR roles in financial services and high tech
 Center for Human Resource Management
“The Early Years…”
 Retired from the Army 2002, SunTrust 2010
There are some things I miss about work:
Having fun with my
boss at the bank
My uber-effective
Admin assist
My fellow banking
professionals
The interesting and multifaceted
employees at my esteemed institution
There are some things I don’t miss about work:
Boring meetings
restating the obvious
Employee issues
Leadership
“challenges”
“Downsizing”
So now what’s happening???
 Some things change and others stay the same…
 Still play with cars…
Racing
My “cruiser” the ‘40
So now what’s happening???
 Having fun with our granddaughter….
Grand parenting is the reward for not murdering your teens!
So much better than having them yourself…
So now what’s happening???
 Some things change and others stay
the same…
 Still travel
 Still enjoy hearing from HR Center
members.
 Still work with Dr. Witt
The3DLeader.com
10
The 3D Leader Clusters
The3DLeader.com
11
Domain
• Strategic roles, functions, purposes, and
activities of:
– The Manager him/herself
– The manager’s team
– The manager’s boss
– The manager’s clients/customers
– The manager’s peers
– The manager’s service providers (e.g., internal and
external vendors)
The3DLeader.com
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Discernment
• Competencies, acumen, understanding,
knowledge, and potentialities of:
– The Manager him/herself
– The manager’s team
– The manager’s boss
– The manager’s clients/customers
– The manager’s peers
– The manager’s service providers (e.g., internal and
external vendors)
The3DLeader.com
13
Demonstration
• Performance, execution, achievement,
accomplishments, and functioning of:
– The Manager him/herself
– The manager’s team
– The manager’s boss
– The manager’s clients/customers
– The manager’s peers
– The manager’s service providers (e.g., internal and
external vendors)
The3DLeader.com
14
Building
Performance
Through
Action Based Leadership Skills
Organizational – Team - Individual
1
4/25/2013
Copyright WPC 2012
Construyendo el Desempeño
a Través de la Acción
Basada en Habilidades de
Liderazgo
Organización - Equipo - Individual
Cd. Juarez, Chih. México
Julio 2012
OD and HR Consulting
 Good news: Lots of Opportunities
 Bad News:
I seem to be popular in places far away
OD and HR Consulting
 Types of OD engagements:
 Executive coaching
 Executive development


Planning
Influencing
 Organizational planning facilitation/goal setting
 Conflict resolution
 Role Clarification
 Team performance enhancement
 Team issue/process assessments
 General “3rd party” meeting facilitation
OD and HR Consulting
 Types of HR engagements continued:
 Executive recruiting
 Employee Engagement Assessments
 Meeting design for leaders
 Executive compensation (UGH!)
 Talent Management
 Acquisition planning
 HR Expert Witness
 Legal case assessment/planning
 HR policy and practice
 Impact assessment
OD and HR Consulting
Words of caution:
 Beware of:
 “broken toys”
 “Mission impossibles”
 “Suicide runs”
 Integrity is not negotiable or ever forgotten
OD and HR Consulting
More words of caution:
 HR Expert Witness learnings:
 You will live and die by your published policy
 Mr. Documentation is your friend
 “Leadership cowboys” make plaintiff attorneys rich
 Truly become your leadership's trusted advisor and not
the “HR police”
 Listen to your employees
 You are NEVER,NEVER, NEVER “off the record.
So what might this mean to you?
 Know the difference between “personnel” and “Human
Resources”
 In addition to the fundaments of the “personnel
business”:
 Learn process assessment, intervention and facilitation
 Become a certified coach
 Learn meeting design and facilitation
 Remember HR works for the client, not the other way
around.
 You will only survive and prosper through continuous
learning.
 “Be the BIG FIVE”
So what might this mean to you?
 NETWORK!
NETWORK!
NETWORK
You are only as good as the resources you
can bring to the table
Nothing is permanent
Everyone is replaceable
Make and keep friends-they save sanity
Questions:
 How can I help?
Thanks for listening