SCORE Can Help Small Business
For The Life of Your Business
www.scoresewisconsin.org
Why is Small Business Important?
The U.S. Small Business Economy
• There are 27.8 million small
businesses(<500 employees)
nationwide.
• Small businesses employ 49
percent of the private workforce
and represent 99 percent of all
firms.
• Small Business births remain
below pre-downturn levels.
www.scoresewisconsin.org
Why is Small Business Important?
The Wisconsin Small Business Economy
• There are 439,700 small
businesses in Wisconsin.
• Small businesses employ 52
percent of the private workforce
in Wisconsin.
• In SE Wisconsin, there are
168,000 small businesses.
www.scoresewisconsin.org
What is SCORE?
SCORE National
• A resource partner of the SBA
• 13,993 working and retired
professional volunteers
• Non-profit
• 364 U.S. chapters (8 in Wis.)
• More than 9 million small
businesses and entrepreneurs
served since 1964
www.scoresewisconsin.org
What is SCORE?
Who Are SCORE Volunteers?
•
•
•
•
Men and Women
Retired and Working
Diverse
Successful Business owners and
Corporate Executives
• Real World Experience
• Trained in mentoring small
businesses and entrepreneurs
www.scoresewisconsin.org
What is SCORE?
In-Depth Business Experience
• Business
Planning
• Sales &
Marketing
• Advertising
• Social Media
• Management
• Operations
• Customer
Service
• Accounting &
Bookkeeping
• Insurance
• Personnel &
Payroll
• Information
Technology
• Manufacturing
• Start-Ups
• Global
www.scoresewisconsin.org
What is SCORE
SCORE SE Wisconsin
• SCORE SE Wisconsin provides service to
10 counties in the southeast section of our
state:
– Milwaukee, Waukesha, Racine, Kenosha,
Sheboygan, Ozaukee, Washington, Dodge,
Jefferson and Walworth
• 70 Volunteer professional business mentors
and workshop instructors
www.scoresewisconsin.org
What is SCORE?
SCORE SE Wisconsin Locations
• Main Office—310 W. Wisconsin Ave.
Milwaukee
• Milwaukee Co. Research Park (Workshops)
• West Allis, Upper Iowa University
(Workshops)
• Milwaukee Urban League
• Sheboygan County Chamber of Commerce
• West Bend, UW Washington County
• Menomonee Falls Chamber of Commerce
• Sturtevant, iMET Gateway Technical
College
• Local Libraries and Coffee Shops
www.scoresewisconsin.org
What is SCORE
SCORE SE Wisconsin Website
www.scoresewisconsin.org
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•Sign up for workshop or
mentoring.
•Access business
resources.
•Volunteers
www.scoresewisconsin.org
What does SCORE do?
Products and Services
• Provide quality, free and confidential
mentoring to small businesses.
• Face-to-face
• Phone
• E-mail
• Provide low cost local workshops
• Provide tools (Website, alliances,
partnerships) for business planning and
development.
• Provide volunteers for other business related
community activities
www.scoresewisconsin.org
What Does SCORE Do?
Mentoring Process
• National training program
• Local and national mentors
• Strictly confidential
• No charge—no limit
• Mentoring at SCORE Office,
client or neutral location
• Team approach
• Mentor, coach, cheerleader
• Not a consultant or an agency
www.scoresewisconsin.org
What Does SCORE Do?
National E-mail Mentoring
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• Opportunity to access vast experience
pool.
• Client enters capabilities needed (e.g.
technology start-up).
• Computer matches request with the
volunteers throughout US.
• Client selects counselor that they feel
best meets their needs.
www.scoresewisconsin.org
What Does SCORE Do?
Who Are the Typical Clients?
• Many are start up businesses, or just a
person with an idea.
• Questions regarding structure, sales, marketing,
loans, etc.
• Most of the time we try to work with the client to
develop business plan
• Others are existing businesses
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•
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Improve sales or financial performance
Expand the business
Buy/sell a business
Move into a different direction
Develop a business plan
www.scoresewisconsin.org
What Does SCORE Do?
SCORE SE Wisconsin Workshops
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Small fee to
cover expenses
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Business Basics
Business Planning
Using Financial Statements
Developing a Marketing Plan
Business Management Best Practices
Internet and Social Media Marketing
Quick Books
www.scoresewisconsin.org
Is SCORE Effective?
SE Wisconsin Growth
Mentor Volunteers
80
70
70
65
60
58
59
2010
2011
53
50
40
30
20
10
0
2009
2012
2013 Est.
www.scoresewisconsin.org
Is SCORE Effective?
New Mentoring Clients Have Increased 29 Percent in 3 Years
New Face-to Face and Phone Clients
1000
863
900
800
700
748
669
639
600
500
400
300
200
100
0
2009
2010
2011
2012
www.scoresewisconsin.org
Is SCORE Effective?
SCORE SE Wis. Helped Nearly 4,000 Small Businesses
www.scoresewisconsin.org
Private and Public Funding
SCORE SE Wisconsin Funding
Funding Plan 2013
Others
0%
Sponsorships
29%
Foundations
7%
Membership
4%
SCORE
National
33%
Workshops
27%
www.scoresewisconsin.org
Is SCORE Effective?
Investment in SCORE has Great Return
• $173 SCORE’s cost to help create 1 business
• $104 SCORE’s cost to help create 1 job
• $57 SCORE clients return to US Treasury for every
dollar appropriated to SCORE
• 726 New businesses started and 471 jobs created in
Wisconsin in 2011
Source: 2011 Gallup Customer
Engagement Survey
www.scoresewisconsin.org
Is SCORE Effective?
SCORE SE Wisconsin Results for 2012
• 2,599 Total clients counseled
• 54 % Were self employed
• 29 % Started a new business
• 68 % Added employees
• 77% Recommended SCORE to an
associate
Source: 2011 Gallup Customer
Engagement Survey
www.scoresewisconsin.org
How Can You Support SCORE?
Become a SCORE Partner
• Refer small businesses and entrepreneurs to SCORE
for counseling and workshops
• Become a SCORE volunteer or create an opportunity
for employees to give back to your communities
• Sponsor local SCORE events—workshops, counseling
events, on-site counseling, etc.
• Contribute resources to SCORE
www.scoresewisconsin.org
How Can You Support SCORE?
What is in it for You?
• Help our local economy and business development by
helping small businesses be successful.
• Help small businesses create jobs and economic
growth in our community.
• Use SCORE as a partner to fulfill business community
involvement goals.
• Personally very rewarding to help others succeed.
www.scoresewisconsin.org
Questions?
SCORE SE Wisconsin
310 W. Wisconsin Ave
Milwaukee, WI. 53203
414-297-3942
SCORE National www.score.org
SCORE SE Wisconsin
www.scoresewisconsin.org
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www.scoresewisconsin.org
Back Up
www.scoresewisconsin.org
What Does SCORE Do?
What are the Benefits of Being a SCORE Mentor?
• Keeps your business skills up to date—continue to learn.
• Utilizes skills you have developed during your career—
clients think you are amazing.
• Gives you a great appreciation for small businesses —
plate spinning analogy.
• It is personally very rewarding.
www.scoresewisconsin.org
SCORE Counselors Are Backed Up By
Great Business Tools
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www.scoresewisconsin.org
Financial Templates
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www.scoresewisconsin.org
Volunteer Site to Keep Our Skills
Current
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www.scoresewisconsin.org
Online Counselor Training
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www.scoresewisconsin.org
Materials to Help Do Our Job
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www.scoresewisconsin.org