Solicited or Unsolicited Status Unsolicited Status Corresponding 911/912 Status 912 Status. 1 J 000EP01:3F:00:B2 (Unsolicited) Last Transaction Status Information Not Applicable Available In • Agilis 3 91x • Agilis 91x XV • Agilis 91x for ix, CSP • Agilis 91x for Opteva 3.3.80 EP01:3F:00:B3 Description Flash PROM programming error. Network Action Onsite Action Sent to DAL/Journal Solicited or Unsolicited Status Solicited Status Corresponding 911/912 Status Last Transaction Status Information Not Applicable Available In • Agilis 91x for ix, CSP • Agilis 91x for Opteva 3.3.81 EP01:3F:00:C0 Description Stuck key. A key has been stuck for at least 5 minutes. Network Action Remove the terminal from service. Onsite Action Check for a stuck key. If the problem persists, contact your terminal service technician. Sent to DAL/Journal Yes Solicited or Unsolicited Status Unsolicited Status Corresponding 911/912 Status 912 Status. 1 J 000EP01:3F:00:C0 (Unsolicited) Last Transaction Status Information Available In 3.3.82 EP01:3F:00:C1 Not Applicable • Agilis 3 91x • Agilis 91x for ix, CSP • Agilis 91x for Opteva Description EPP API already locked. Network Action Onsite Action Sent to DAL/Journal Solicited or Unsolicited Status Solicited Status Corresponding 911/912 Status Last Transaction Status Information Not Applicable Available In • Agilis 91x for ix, CSP • Agilis 91x for Opteva 3.3.83 EP01:3F:00:D0 Description GIE-CB Command Sequence error. Network Action Onsite Action Sent to DAL/Journal Solicited or Unsolicited Status Solicited Status Corresponding 911/912 Status Last Transaction Status Information Not Applicable Available In • Agilis 91x for ix, CSP • Agilis 91x for Opteva 3.3.84 EP01:3F:00:D1 Description Certificate check failed (invalid certification state or invalid format). Network Action Check that the Remote Key Transport command is properly formatted. Onsite Action No onsite action is required. Sent to DAL/Journal Yes Solicited or Unsolicited Status Unsolicited Status Corresponding 911/912 Status 912 Status. 1 J 000EP01:3F:00:D1 (Unsolicited) Last Transaction Status Information Not Applicable Available In • Agilis 3 91x • Agilis 91x XV • Agilis 91x for ix, CSP • Agilis 91x for Opteva 3.3.85 EP01:3F:00:En Description Removal sensor indicates that the device is in position with the terminal fascia. This status is sent when EPP7 is installed on the terminal. n Indicates the activation state of EPP. The possible values for n are: 1. Removed. The EPP7 device is in this state if it has already been activated but the removal sensor has been tripped. 2. Pre-Activated. New EPP7 devices that have never been activated will be in this state. 3. Activated. The EPP7 device is in this state when it is fully functional. Network Action Not applicable. Onsite Action Perform action as per the activation state of the EPP7. Sent to DAL/Journal Yes Solicited or Unsolicited Status Unsolicited Status Corresponding 911/912 Status 912 Status. 1 J 000EP01:3F:00:En (Unsolicited) Last Transaction Status Information Not Applicable Available In • Agilis 3 91x • Agilis 91x XV 3.3.86 EP01:3F:00:Fn Description Network Action Removal sensor indicates that the device is not in position with the terminal fascia. This status is sent when EPP7 is removed from the terminal fascia. Here, n indicates the activation state of the EPP. The following are the possible values for n: • 1: Removed. The EPP7 device is in this state if it has already been activated but the removal sensor has been tripped. • 2: Pre-Activated. The new EPP7 devices that have never been activated will be in this state. • 3: Activated. The EPP7 device is in this state when it is fully functional. Take security action, remove the terminal from service. Onsite Action • For EPP7 PCI, dual control process should be performed from OSD+. • For EPP7 Basic, no action is required. Sent to DAL/Journal Yes Solicited or Unsolicited Status Unsolicited Status Corresponding 911/912 Status 912 Status. 1 J 000EP01:3F:00:Fn (Unsolicited) Last Transaction Status Information Not Applicable Available In • Agilis 3 91x • Agilis 91x XV 3.3.87 EP01:3F:40:1E Description Terminal sends an unsolicited status message to the Network with a status indicating the start of remote key transport and a buffer containing a random number. The Network can choose to ignore the status or respond by sending a Remote Key Transport message. There is no designated time frame for the Network's response. Network Action Ignore the status or respond by sending a Remote Key Transport message. Onsite Action No onsite action is required. Sent to DAL/Journal Yes Solicited or Unsolicited Status Unsolicited Status Corresponding 911/912 Status 912 Status. 1 J 000EP01:3F:40:1E (Unsolicited) Last Transaction Not Applicable Status Information Available In • Agilis 3 91x • Agilis 91x XV 3.3.88 EP01:3F:40:81 Description Request Certificates (Remote Key Loading). Network Action Host to respond with a Write Command VII message containing its certificate. Onsite Action Not Applicable Sent to DAL/Journal Yes Solicited or Unsolicited Status Unsolicited and Solicited Status Corresponding 911/912 Status 912 Status. 1 J 000EP01:3F:40:81 Last Transaction Status Information Not Applicable Available In Agilis 3 91x 3.4 PIN/FIT Status Messages This section describes the PIN/FIT fault status messages. The device type and number as it appears in the status message is PF01. 3.4.1 PF01:38:00:0F Description Internal communications problem (hardware error, device not ready, connection lost, or no session). Network Action If the condition persists, remove the terminal from service. Onsite Action Contact your terminal service technician. Sent to DAL/Journal Yes Solicited or Unsolicited Status Unsolicited Status Corresponding 911/912 Status Last Transaction Status Information Reversal Available In • Agilis 91x XV • Agilis 91x for ix, CSP • Agilis 91x for Opteva 3.4.2 PF01:39:00:1C Description Key storage error (no key memory, duplicate key, or invalid key length). Network Action Remove the terminal from service. Onsite Action Contact your terminal service technician. Sent to DAL/Journal Yes Solicited or Unsolicited Status Unsolicited and Solicited Status Corresponding 911/912 Status Last Transaction Status Information Available In Not Applicable • Agilis 91x XV • Agilis 91x for ix, CSP • Agilis 91x for Opteva 3.4.3 PF01:39:00:64 Description Crypto hardware error. Network Action Remove terminal from service. Onsite Action Service investigation Sent to DAL/Journal Yes/Yes Solicited or Unsolicited Status Unsolicited Status Corresponding 911/912 Status Last Transaction Status Information Not Applicable Available In • Agilis 91x for ix, CSP • Agilis 91x for Opteva 3.4.4 PF01:39:00:7E Description Internal EPP firmware error Network Action Remove terminal from service. Onsite Action Service investigation. Sent to DAL/Journal Yes/Yes Solicited or Unsolicited Status Unsolicited Status Corresponding 911/912 Status Last Transaction Status Information Not Applicable Available In • Agilis 91x for ix, CSP • Agilis 91x for Opteva 3.4.5 PF01:39:00:A0 Description EPP key management failure. Network Action Remove terminal from service. Onsite Action Service investigation Sent to DAL/Journal Yes/Yes Solicited or Unsolicited Status Unsolicited Status Corresponding 911/912 Status Last Transaction Status Information Not Applicable Available In • Agilis 91x for ix, CSP • Agilis 91x for Opteva 3.4.6 PF01:3A:00:7E Description Internal EPP error (firmware error or software error). Network Action Remove the terminal from service. Onsite Action Contact your terminal service technician. Sent to DAL/Journal Yes
