Zvi Guter
+1 (914) 523-1218
zvi.guter@gmail.com
Suffern, New York
https://www.linkedin.com/in/zvi-guter
Technical Program Manager
Accomplished professional with extensive experience in project management as well as all aspects of
software development seeking a role where I can lead and manage initiatives in a challenging and fast
paced environment. A highly experienced professional with a proven record at a Fortune 50 company
designing, implementing and operationalizing always on, always available mission critical applications.
Specific Skills Include
✓ Strong portfolio, program and project management expertise handling complex projects and
governance structure from conception through completion including charters, initiation, planning,
requirements, development and implementation;
✓ Strong communicator and business process acumen; building relationships with exec team and
partners;
✓ Management of multiple teams (on and off shore), multiple projects across multiple priorities
✓ Technical leader of teams delivering highly successful system solutions in support of complex
business processes in the areas of service assurance, turn-up, GIS and dispatch;
✓ Architecture and design of enterprise-scale, high performance systems; resilient, durable always on
high-availability and disaster-recovery;
✓ Expert systems and machine learning technologies;
✓ Mentoring reports in areas of innovation, collaboration, ownership, growth, sense of urgency, work
prioritization, change and leadership
✓ Extensive experience across all phases of the SDLC (Agile, DevOps, CI/CD)
✓ Frontend, Backend, Cloud, microservices
Professional Experience
Verizon, Spring Valley, NY
2014 – March 2019
Manager
Oversee and lead modernization, efficiency and cost reduction to the Business.
● Application Solution Re-architecture: Drove a two-year program providing an alternative to a
suite of 20+ vendor-developed applications that are embedded within Verizon’s business
processes from Ordering through Provisioning and Assurance.
o Achieved multi-million annual savings by eliminating reliance on legacy systems and
technologies;
o Developed roll-off strategy, socialized with senior management; developed a plan and
implemented;
o Drove isolation and moating of these applications; business process adjustments;
development and migration of strategic services and capabilities into Verizon’s next
generation operations support suite of systems;
o Drove multiple development teams through development, quality assurance and
deployment;
o HADR, Angular, Node, Oracle, VMs, Cloud, Agile, CI/CD, microservices
Zvi Guter
+1 (914) 523-1218
zvi.guter@gmail.com
●
Suffern, New York
https://www.linkedin.com/in/zvi-guter
Application Re-Architecture and Modernization: Consolidated and migrated users across
Verizon to a standardized, modernized GIS based telecommunication planning and circuit design
application.
o Lead the architecture, design, development, migration and rollout of the application
from desktop to a standardized web based one;
o Implemented a plan to update and convert all existing drawings to geospatial format;
o Managed a team through delivery of this new state of the art geospatial based system
including user training and implementation;
o Front-end development (HTML, JS, CSS), ESRI APIs, Oracle Spatial database
Verizon, Pearl River, NY
2000 – 2013
Manager
Oversaw and led the development and maintenance for the suite of Verizon’s troubleshooting and fault
Isolation mission critical applications. Outlined the strategy and led the architecture, design,
development and delivery of several, highly scalable, real-time applications in the service assurance,
activation and dispatch verticals. These extremely successful applications, expanded to support all
services sold by Verizon. The user base includes 30K+ service delivery and assurance technicians across
all business units. Functions of the applications are embedded into business process automation and
deliver efficiencies.
● Achieved multi-million dollars in annual savings through automation and work efficiency
● Developed a troubleshooting & fault isolation strategic architecture as part of Verizon’s next
generation OSS architecture;
● Business Service based, distributed, always on, always available, self monitoring, healing and
alerting architecture supporting tens of millions of daily transactions and tens of thousands of
users
● Created and implemented a roadmap for application consolidation (10->3) reducing cost to the
business;
● Deployed throughout the new Verizon footprint;
● Expanded troubleshooting and fault isolation to new domains: FiOS, DSx, SONET, Ethernet;
● Expanded to support new business processes: circuit verification automation (> 60%); repair
verification (>70%); proactive monitoring of new services; field technician troubleshooting;
● HADR, Fully Distributed, Front-end (HTML, JS, CSS), Back-end (Oracle, C/C++), SOA, API Gateway
Prior Relevant Experience
NYNEX Science & Technology, White Plains, NY
Technical Manager, Service Assurance
Technical Lead, Expert Systems’ Lab
Developer
Education
Master of Science (MS), Applied Mathematics, Operations Research, SUNY at Stony Brook
Bachelor of Science (BS), Computer Science, SUNY at Stony Brook
Technical Expertise
AWS, Cloud, Microservices, Docker, Angular, Node, Expert systems, Machine learning, AI, ML, front end, back end,
Software development, SDLC, Architecture and design, High Availability, Disaster Recovery, HA, DR, Business
Requirements Analysis, DevOps, Agile, Lean Six Sigma, ITIL, ITSM, Project management, PM, Quality Assurance, QA,
Unix, Linux, C, C++, Java, RDBMS, G-Suite, MS Office, High Performance;