TANYA (OLIVER) SMITH Public Relations Professional | Veteran | UGA MBA Candidate Atlanta, GA 30307 • (717)679-3323 • TanyaOliver89@gmail.com • linkedin.com/in/tanya-oliver-atl/ 27 Sep 2023 Delta Professional Services Atlanta, GA Careers@TheWilbertGroup.com Dear Hiring Manager for Delta Professional Services, I am writing to express my strong interest in the Sourcing Specialist position for Delta Professional Services. As a Veteran Army Public Affairs Officer with a diverse set of skills in administration and the aviation industry, I am excited about the opportunity to contribute my skills and passion for people and the aviation industry to your team. I have had a unique career trajectory and multifaceted experiences over the years compared to others. This diversity will allow me to provide a fresh new perspective, and combined with my talents in writing, public speaking, networking, and social media content production, I believe I could be the fit you are looking for. If you were to ask my previous colleagues and supervisors about me, the first thing they would mention would be my positivity, ability to learn quickly, and commitment to the team, all of which I hope to bring to your team as well. While I have only recently embarked on my civilian career journey, my heart has always been in aviation. As an Apache Helicopter Pilot and Public Affairs Officer in the U.S. Army, I gained extensive experience in communication, problemsolving, leadership, adaptability, and administrative expertise – all skills that are directly transferable to the Sourcing Specialist role in human resources. The role of a Sourcing Specialist, as outlined in your job description, involves developing and supporting policies and processes to enhance operational efficiencies and service delivery. I firmly believe that my experience in the military has equipped me with a strong foundation in these areas. During my tenure as a Captain, I was responsible for overseeing complex operations, ensuring seamless communication, and implementing efficient administrative processes. These experiences have not only honed my problem-solving and leadership skills but have also instilled in me the ability to thrive in dynamic environments. As a Public Affairs Officer, I led and mentored a brilliant team of professionals and had the opportunity to tell the Army story. I produced strategic content to strengthen and maintain our Units’ public image, networked and hosted VIPs from various government entities and managed all aspects of coordination for numerous large-scale events. My military experience has also helped me to perfect my ability to maintain my resiliency under pressure, handle multiple tasks with ease, and effectively collaborate as part of a team. I am eager to bring my unique skill set and enthusiasm for aviation to Delta Professional Services. I would welcome the opportunity to discuss in more detail how my experiences align with your needs and contribute to your team's success. Thank you for considering my application. Best Regards, Tanya Smith TANYA (OLIVER) SMITH Public Relations Professional | Veteran | UGA MBA Candidate Atlanta, GA 30307 • (717)679-3323 • TanyaOliver89@gmail.com • linkedin.com/in/tanya-oliver-atl/ Highly adaptable and resourceful Veteran Army Public Affairs and Aviation Officer with over 9 years of professional experience from an exciting and fast-paced career, seeking to leverage diverse skills. Highly skilled in copywriting, policy and process development, networking, public speaking, event and volunteer coordination, crisis management, and social media management. Two years experience as department lead to a military public affairs team. Known for presenting creative solutions to problem sets and being a positive, highly adaptable team player. Recognized for facilitating clear and transparent communication across all organizational levels. Offers a fresh perspective driven by a unique career path combined with a passion for continued education. Enthusiastically seeking the opportunity to join a team of experienced professionals and mentors to learn from and grow alongside. PROFESSIONAL EXPERIENCE U.S. Army, Oahu, Hawaii • Lead Public Affairs Officer 2021 - 2023 Directed and coordinated external public relations & communication efforts for the 25th Combat Aviation Brigade. Significantly enhanced the organization's positive public image. Designed, produced, and launched an organizational social media strategy, where one did not previously exist, improving dissemination of information, strengthening military-community ties, and increasing social media engagement by 200% within 3 months. Spearheaded planning & coordination for monthly organizational events including Congressional and VIP Visits, Community Volunteer Events, Family-Soldier Events, Military Formals, and more. Secured event venues, vetted and scheduled event speakers, networked with potential VIP attendees, and managed event budgets ranging from $0 to $100,000 for events ranging from 50 to 1,000+ attendees, exhibiting adaptability and resourcefulness as a problem-solver. Liaised between the Military and media outlets, such as MSNBC and CNN, during key events including The Red Hill Water Crisis, The Greatest Warrior Foundation WWII Veteran Visit, and The 80th Anniversary of Pearl Harbor. Strategically promoted Department of Defense messaging and themes through seamless collaboration and communication. Wrote and distributed organization press releases, historical reports, and event calendars. Created and published bi-weekly social media content for Facebook and Instagram, to include professional photography, video, and editing. Proofread presentations and edited speeches, offering input when appropriate. Led team of 6 individuals in managing Public Affairs for an organization of 2000+ Soldiers. Provided professional guidance and conducted monthly skill building and mentoring meetings. Career Highlight: Called attention to the possibility of national news stations amplifying the Redhill Water Crisis. Created and presented a plan to shape Unit response via social media, pushing out information on resources available, pausing irrelevant communications, and showcasing compassion to Soldiers and their families. A key move in directing negative publicity away from the organization. Resulted in recognition from senior leadership for quick response efforts and strategic management. U.S. Army, Fairbanks, Alaska/Oahu, Hawaii • Aviation Ops Manager 2017 - 2021 Managed, planned, and supervised organizational operations and training for various Army units of 500+ Soldiers. Led planning and supervised mission-critical training for 20+ Apache Helicopters and associated crews across diverse locations, including Alaska, California, South Korea, Alabama, and the Hawaiian Islands. Planned and wrote detailed operations orders, to ensure distribution of information, common operating picture, and completion of tasks. Directly led and mentored a high-performing team of 10+ professionals, prioritizing effective task delegation, worklife balance, counseling, and monitoring the quality of work. Led planning on 20+ operations annually. Receiving multiple awards for consistently providing comprehensive situational awareness to both executive and subordinate levels leading to mission success. Maintained a Secret security clearance, demonstrating care for information security and safety. Compiled information, wrote, produced, and presented weekly operation meetings to senior leadership, fostering a unified operational vision across a 1,000-personnel organization. U.S. Army, Enterprise, Alabama/Fairbanks, Alaska • Apache Helicopter Pilot 2014 - 2017 Rated for flight as a Pilot in the AH64D Apache attack helicopter and professionally trained as a leader to manage Soldiers’ health, welfare discipline, and training. Direct supervisor for a platoon of 25+ Soldiers and Pilots, managing combat readiness through scheduling training and professional development. Flew over 50 successful training missions in the Apache helicopter with no safety incidents, amassed 500 flight hours, and recognized for excellence in targeting during gunnery operations. Developed weekly operation meetings, maintenance plans, and flight schedules to ensure mission success. Diligently managed the scheduled maintenance plans for aviation equipment valued at over $140M, including 4 state-of-the-art Apache helicopters, ensuring optimal functionality and mission readiness. EDUCATION & CERTIFICATIONS Master of Business Administration (M.B.A.) | University of Georgia | Anticipated Completion 2025 Bachelor of Arts (B.A.) | Temple University | 2014 Veterans Launching Ventures Certification| Fairleigh Dickenson University | 2023 Google Digital Marketing & E-Commerce Professional Certification |Coursera | 2023 Advanced Senior Leader Certification | Army Aviation Center Of Excellence | 2020 SKILLS & HOBBIES Top Skills: Leadership, Copywriting, Public Speaking, Operations Management, Event Planning and Management, Social Media Management, Social Campaign Development, Relationship Management, Team Collaboration and Leadership Technical Skills: Adobe Creative Suite, Microsoft Office Suite, Canva, Google Analytics, WordPress, Hobbies: Photography, Pickleball, Yoga, Traveling, and volunteering with The Warrior Alliance Atlanta
