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4340

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ISX15 CM2350 X101
Fault Code: 3237 | SPN: 4340 | FMI: 3
Aftertreatment 1 Diesel Exhaust Fluid Line Heater 1 Circuit Voltage Above Normal or Shorted to High Source
Troubleshooting Summary
1
Aftertreatment diesel exhaust fluid line heater relay is
malfunctioning
2
OEM wiring harness has a short to battery
3
Aftertreatment diesel exhaust fluid line heater is malfunctioning
3.1
Aftertreatment diesel exhaust fluid line heater resistance check
4
Aftertreatment diesel exhaust fluid line heater pin shorted to
another pin
5
Aftertreatment diesel exhaust fluid line heater is malfunctioning
1 - Aftertreatment diesel exhaust fluid line heater
relay is malfunctioning
Solution: S00000796
Verification
Conditions
Turn keyswitch OFF.
Disconnect the aftertreatment diesel exhaust fluid line heater relay
from the OEM wiring harness.
Action
Inspect the pins and connectors for damage.
Refer to Procedure 019-361
Check the relay.
Refer to Procedure 019-642
Refer to the circuit diagram or wiring diagram for connector pin
identification.
Specification
If the relay does not meet specification, then a malfunctioning relay
has been detected.
Linked Solutions
None
Repair
Replace the aftertreatment diesel exhaust fluid line heater relay.
Refer to OEM Service Manual
Validation
Connect all components
Connect the recommended Cummins® electronic service tool or
equivalent.
Disable the fault code.
Operate the engine within the "Conditions for Clearing the Fault Code"
found in the Overview section of the troubleshooting procedure.
Verify that the fault code is no longer active.
Check ECM Calibration Revision History
Use the recommended Cummins® electronic service tool or equivalent
to find the current ECM code and revision number in the ECM.
Compare the ECM code and revision number in the ECM to the
calibration revisions listed in the ECM Calibration Revision History
Database for applicable changes related to this fault code.
Refer to ECM Calibration Revision History Database.
Next Solution
2 - OEM wiring harness has a short to battery
Solution: S00001131
Verification
Conditions
Turn keyswitch OFF.
Disconnect the aftertreatment diesel exhaust fluid line heater from
the OEM wiring harness.
Disconnect the aftertreatment diesel exhaust fluid line heater relay
from the OEM wiring harness.
Connect the OEM wiring harness to the ECM.
Action
Inspect the pins and connectors for damage.
Refer to Procedure 019-361
Turn keyswitch ON.
Measure the voltage between the aftertreatment diesel exhaust
fluid line heater SIGNAL pin and the aftertreatment diesel exhaust
fluid line heater RETURN pin at the aftertreatment diesel exhaust
fluid line heater connector of the OEM wiring harness.
Refer to the circuit diagram or wiring diagram for connector pin
identification.
Specification
A malfunctioning OEM wiring harness has been detected if the
voltage is within the following specification of battery voltage: 1
VDC
Linked Solutions
None
Repair
Repair or replace the OEM wiring harness.
Refer to Procedure 019-071
Validation
Connect all components
Connect the recommended Cummins® electronic service tool or
equivalent.
Disable the fault code.
Operate the engine within the "Conditions for Clearing the Fault Code"
found in the Overview section of the troubleshooting procedure.
Verify that the fault code is no longer active.
Check ECM Calibration Revision History
Use the recommended Cummins® electronic service tool or equivalent
to find the current ECM code and revision number in the ECM.
Compare the ECM code and revision number in the ECM to the
calibration revisions listed in the ECM Calibration Revision History
Database for applicable changes related to this fault code.
Refer to ECM Calibration Revision History Database.
Next Solution
3 - Aftertreatment diesel exhaust fluid line heater
is malfunctioning
Solution: S00003290
Verification
Conditions
Turn keyswitch ON.
Connect the recommended Cummins® electronic service tool or
equivalent.
Action
Use the recommended Cummins® electronic service tool or
equivalent to read the fault codes.
Specification
Proceed to the Linked Solutions section if a fault code from the
following list is active or has more than one inactive count within the
last 25 engine operating hours: 3237, 3239, 3422
Linked Solutions
Aftertreatment diesel exhaust fluid line heater resistance check
Refer to S00003291
Repair
No additional action is required for this solution.
Validation
None
Next Solution
3.1 - Aftertreatment diesel exhaust fluid line
heater resistance check
Solution: S00003291
Verification
Conditions
Turn keyswitch OFF.
Disconnect the aftertreatment diesel exhaust fluid line heater from
the OEM wiring harness.
Action
Inspect the pins and connectors for damage.
Refer to Procedure 019-361
Measure the resistance between the appropriate aftertreatment
diesel exhaust fluid line heater SIGNAL pin and the appropriate
aftertreatment diesel exhaust fluid line heater RETURN pin at the
appropriate aftertreatment diesel exhaust fluid line heater
connector.
Refer to the circuit diagram or wiring diagram for connector pin
identification.
Specification
If the resistance is not between 2 Ω and 100 Ω, then a
malfunctioning aftertreatment diesel exhaust fluid line heater has
been detected.
Linked Solutions
None
Repair
Replace the aftertreatment diesel exhaust fluid line heater.
Refer to OEM Service Manual
Validation
Connect all components
Connect the recommended Cummins® electronic service tool or
equivalent.
Disable the fault code.
Operate the engine within the "Conditions for Clearing the Fault Code"
found in the Overview section of the troubleshooting procedure.
Verify that the fault code is no longer active.
Check ECM Calibration Revision History
Use the recommended Cummins® electronic service tool or equivalent
to find the current ECM code and revision number in the ECM.
Compare the ECM code and revision number in the ECM to the
calibration revisions listed in the ECM Calibration Revision History
Database for applicable changes related to this fault code.
Refer to ECM Calibration Revision History Database.
Parent Solution
4 - Aftertreatment diesel exhaust fluid line heater
pin shorted to another pin
Solution: S00000783
Verification
Conditions
Turn keyswitch OFF.
Disconnect the aftertreatment diesel exhaust fluid line heater from
the OEM wiring harness.
Disconnect the aftertreatment diesel exhaust fluid line heater relay
from the OEM wiring harness.
Disconnect the OEM wiring harness connector from the ECM.
Action
Inspect the pins and connectors for damage.
Refer to Procedure 019-361
Measure the resistance between the aftertreatment diesel exhaust
fluid line heater SIGNAL pin at the OEM wiring harness ECM
connector and all other pins in the OEM connector.
Refer to the circuit diagram or wiring diagram for connector pin
identification.
Specification
A malfunctioning OEM wiring harness has been detected if the
resistance is less than the following specification: 100k Ω
Linked Solutions
None
Repair
Repair or replace the OEM wiring harness.
Refer to Procedure 019-071
Validation
Connect all components
Connect the recommended Cummins® electronic service tool or
equivalent.
Disable the fault code.
Operate the engine within the "Conditions for Clearing the Fault Code"
found in the Overview section of the troubleshooting procedure.
Verify that the fault code is no longer active.
Check ECM Calibration Revision History
Use the recommended Cummins® electronic service tool or equivalent
to find the current ECM code and revision number in the ECM.
Compare the ECM code and revision number in the ECM to the
calibration revisions listed in the ECM Calibration Revision History
Database for applicable changes related to this fault code.
Refer to ECM Calibration Revision History Database.
Next Solution
5 - Aftertreatment diesel exhaust fluid line heater
is malfunctioning
Solution: S00003985
Verification
Conditions
Turn keyswitch OFF.
Action
Verify all preceding solution verifications for this fault code have
been performed.
Specification
If the fault code is still active or inactive with more than one count
within the last 25 engine hours and all the preceding solution
verifications have been performed, then proceed to the Repair
section.
Linked Solutions
None
Repair
Repair or replace only the components that were found to be out of
specification.
Replace the aftertreatment diesel exhaust fluid line heater.
Refer to OEM Service Manual
Validation
Connect all components
Connect the recommended Cummins® electronic service tool or
equivalent.
Disable the fault code.
Operate the engine within the "Conditions for Clearing the Fault Code"
found in the Overview section of the troubleshooting procedure.
Verify that the fault code is no longer active.
Check ECM Calibration Revision History
Use the recommended Cummins® electronic service tool or equivalent
to find the current ECM code and revision number in the ECM.
Compare the ECM code and revision number in the ECM to the
calibration revisions listed in the ECM Calibration Revision History
Database for applicable changes related to this fault code.
Refer to ECM Calibration Revision History Database.
If all steps have been completed and no root cause has been identified, then
follow the technical escalation process.
Table Of Contents
Last Modified: 01-May-2022
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