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eConcordia - Sustainable Management - Course Outline
MANA 374
Sustainable Management
Section EC
Fall 2023
This syllabus is subject to change and any changes will be posted in the Announcements
section of your eConcordia portal.
Disclaimer: In the event of extraordinary circumstances beyond the University's control, the
content and/or evaluation scheme in this course is subject to change.
About this Course
Instructor
Professor Andrea Kim, PhD
Department of Management
John Molson School of Business
Email: andrea.kim@concordia.ca (see the communication section before sending an email)
Course Description
Organizations, including businesses, governments, and civic organizations, seek to generate value with
finite resources. Creating value sustainably is one of the foremost challenges facing humanity. MANA 374
is a practical course designed to prepare you to address this challenge. It will introduce contemporary
thinking on integrating sustainability into organizations and provide hands-on experience with approaches
used in the pursuit of sustainability. The focus is on for-profit organizations.
Learning Objectives
Upon successful completion of this course, students will be able to:
1. Identify and prioritize stakeholders impacted by an organization’s activities.
2. Describe how companies integrate sustainability into their core strategies and business models.
3. Develop and articulate a business case for a sustainability initiative.
Communication
MANA 374 is an online eConcordia course. Most communication will be conducted via the course website.
Announcements. The instructor will post important information about the course via the
Announcements Section of the course website. Students should check the announcement postings
frequently.
Q&A Forum. Using the Discussion Board is similar to putting your hand up in class. It allows the instructor
to efficiently address questions relevant to all students in a common, online location visible to all students.
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Within the course Discussion Board, there is a Question & Answer (Q&A) forum. Students should post
questions about course content, quizzes, readings, or other general topics to this forum.
Virtual Sessions via Zoom: Three Zoom sessions will be held to provide an overview of the course,
discuss the course assignments, and review for the final exam. The dates and times of the zoom sessions
are posted in the course Agenda. A recording of each session will be made on the Connect page of the
course website for students unable to attend the original session.
Office Hours: Virtual office hours will be held each Monday from 10:00 AM to 11:00 AM. The primary
purpose of office hours is to discuss questions or concerns specific to you. When joining, students will be
placed in the waiting room and the instructor will meet with students on a first come first serve basis. The
following should be used to join all office hour sessions.
Join Zoom Meeting link: https://concordia-ca.zoom.us/j/87183421651?
pwd=MDA5emxzNHNpMEEySDJsbWo3REFQZz09
Meeting ID: 871 8342 1651
Passcode: 223805
E-mail. Before sending an email, determine if one of the abovementioned communication methods is
more appropriate given the structure of this course. When sending an email, it is important that you enter
“MANA 374” followed by a brief description of the subject in the subject field of your email. The instructor
will typically respond to emails for the course two times per week. Responses are unlikely on weekends or
on statutory or university holidays.
Technical issues. For any technical issues with eConcordia, please contact helpdesk@econcordia.com.
Include the following information in your e-mail communication with eConcordia: full name, student ID
number, and course name and number.
Course Material
Website: The MANA 374 course website includes readings, videos, discussion boards and other
course material. The course website can be accessed at www.econcordia.com. Your eConcordia
account will be valid until the end of the term for which you are registered.
Readings: Assigned book chapters, articles, and reports will be available electronically via the
course website or Concordia University Library course reserves.
Textbook: The readings for weeks 10-12 come from the HBR Guide to Building Your Business
Case. You can buy and electronic or paperback version at the Concordia bookstore
Assessments
Graded Assessments
Item
Weight
Grading Approach
1.
Knowledge checks (11 x 0.9 %)
10%
9 out of 11 quizzes will be
graded (dropping two lowest
score quizzes)
2.
Assignment 1
22%
Graded
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3.
Assignment 2
22%
Graded
4.
Assignment 3
22%
Graded (same grade for all team
members)
5.
Peer evaluation
2%
Complete by assigned date
6.
Final Exam
22%
Graded
7.
Adjustment for contribution to team
assignments
To be
determined
To be determined based on the
details of the situation
Knowledge Checks (Quizzes)
Each week’s content will conclude with a knowledge check (quiz). There are a total of 11 quizzes, and only
9 out of the 11 quizzes will be graded. Each quiz contains five randomly selected multiple choice or
true/false questions. For each question, select the best answer from the choice provided. You have 10
minutes to complete the quiz and will receive your grade immediately upon completion. You may take the
quiz three times prior to the scheduled completion date. The highest score that you receive before the
scheduled completion data will be recorded in the system. At the end of the semester, the lowest scored
quizzes will be dropped (including scores of zero for missed quizzes). Extensions will not be given for
missed quizzes.
Assignment 1 – Stakeholder Analysis
Assignment 1 is an individual assignment. You will gain experience developing a stakeholder engagement
vision, identifying, analyzing and prioritizing stakeholders, and developing a stakeholder engagement plan.
A description of Assignment 1 is available on the course website. The first Zoom session provide an
overview Assignment 1. Please refer to the schedule at the end of this course outline for the assignment's
due date. A Zoom session will be held to provide an overview of Assignment 1.
Assignment 2 – Integrating Sustainability
Assignment 2 is an individual assignment. You will gain experience analyzing the extent to which
sustainability has been integrated into a company and recommending a key next step further integrating
sustainability. A description of Assignment 2 is available on the course website. Please refer to the
schedule at the end of this course outline for the assignment’s due date. A Zoom session will provide an
overview Assignment 2. Please note that this session will also provide an overview of Assignment 3.
Assignment 3 – Business Case for a Sustainability Initiative
During the term, you will collaborate with a group of three students on Assignment 3. Through
Assignment 3, you will gain experience developing a business case for a sustainability initiative. A
description of Assignment 3 is available on the course website. Please refer to the schedule at the end of
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this course outline for the assignment’s due date. A Zoom session will provide an overview of Assignment
3. Please note that this session will also provide an overview of Assignment 2.
Groups will be randomly assigned. An announcement that identifies group members will be posted to the
Announcement Section of the course website after the DNE date.
Peer evaluation
After completing Assignment 3, you will use the Concordia University Peer Evaluation System to assess the
contributions of your team members. Peer assessment is Mandatory. It provides valuable feedback to the
students, instructor and team members. In addition, peer assessments help JMSB in the AACSB
(Association to Advance Collegiate Schools of Business) accreditation process. Half of the points will be
awarded for rating all your team members for each of the four dimensions in the Peer Evaluation System.
The other half will be award for providing specific and constructive comments to your teammates, as
described in the Peer Assessment – Student Overview.
Adjustment for Contribution to Team Assignments
Individual team member grades may be impacted by the feedback provided by his or her team members.
For example, points may be deducted for team members who do not complete their fair share. Likewise,
points may be added for students who clearly exceed expectations (e.g., complete more than their fair
share, provide key contributions, or successfully lead the group).
Final Exam
The final examination is scheduled for the regular final examination period. It will be a cumulative exam,
in that it will cover all materials used and discussed throughout the course. The final examination will be
conducted on the Concordia Online Exams (COLE) platform. It will not be proctored. An overview of the
final exam will be provided during the third Zoom session.
Late Assignments due to Short-Term Absence
Students who need to signal short-term absence due to an unexpected and temporary health issue
should submit a Short-Term Absence form (housed on the Student Hub), and then contact the instructor
to discuss a plan for fulfilling any outstanding academic responsibilities.
Penalties for Late Assignments
Penalties will be applied to assignments that are submitted late without an approved reason (e.g., short
term absence, ACSD accommodation). For every day an assignment is late without an approved reason,
the following penalties will be applied. No assignments will be accepted once they are more than a week
late.
Time Submitted
Penalty
0-24 hours after deadline (1 day late)
-5%
24-48 hours after deadline (2 days late)
-10%
48-72 hours after deadline (3 days late)
-15%
72-96 hours after deadline (4 days late)
-20%
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96-120 hours after deadline (5 days late)
-30%
120-144 hours (6 days late)
-40%
144-168 hours (7 days late)
-50%
More than 168 hours after deadline
-100%
Numerical Scores and Letter Grades
Each assessment will be assigned a numeric score based on the following grading system. Grades are
based on performance not effort. Grades of A- or higher are reserved for work that exceeds expectations
on all assessment criteria.
Grade
Score
A+
90-100%
A
85-89%
A-
80-84%
B+
77-79%
B
74-76%
B-
70-73%
C+
67-69%
C
64-66%
C-
60-63%
D+
57-59%
D
54-56%
D-
50-53%
Description
Outstanding
Notes
Exceptional work that consistently exceeds
course expectations
Very Good
Work that consistently fulfills and
sometimes exceeds course expectations
Satisfactory
Work that consistently fulfills course
expectations
Marginal Pass
Work that does not consistently fulfill course
expectations
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F, FNS
0-49%
Poor - Failure
Work that incomplete and/or consistently
fails to meet course expectations
At the end of the term, an overall score will be generated based on the student’s performance and
weighted value of all assignments. The overall score will be converted to a letter grade based on the above
grading system.
Finding Your Grades
In order to view your grades, click on the My Grades link in your eConcordia portal.
Your final letter grade will be posted in your MyConcordia Portal at the end of the term.
Online Study Skills
An essential element to succeeding in an online course is to have good study habits. Working on your own
in a distance education course means that greater responsibility is placed on you as the student for
successful completion of the course. A learner who is motivated, self-disciplined, and has good
organizational skills will develop the study habits essential for normal progress in the course.
While it is enjoyable to have the flexibility of scheduling your course study time, some individuals never
develop a successful study routine. This pattern can place the student in a position that may result in noncompletion of deadlines or "cramming" for major assessments.
Try to consider the following items when developing good study habits in an online course:
Check announcements regularly.
Complete course content in the order it is assigned.
Set aside a certain day and time to work on your course each week.
Plan ahead – do not wait until the day before a deadline to study and complete assessments.
Zoom
Zoom is an institutionally-approved technology. This means we have been assured of the privacy
protections needed to use freely within the classroom). Zoom may be used in this course to facilitate
learning at a distance. It may be used to record lectures and/or other activities in this course. If you wish
to ensure that your image is not recorded, speak to your instructor as soon as possible. Also, please note
that you may not share recordings of your classes and that the instructor will only share class recordings
for the purpose of course delivery and development. Any other sharing may be in violation of the law and
applicable University policies, and may be subject to penalties.
Extraordinary Circumstances
In the event of extraordinary circumstances and pursuant to the Academic Regulations, the University may
modify the delivery, content, structure, forum, location and/or evaluation scheme. In the event of such
extraordinary circumstances, students will be informed of the changes
Behaviour
All individuals participating in courses are expected to be professional and constructive throughout the
course, including in their communications. Concordia students are subject to the Code of Rights and
Responsibilities which applies both when students are physically and virtually engaged in any University
activity, including classes, seminars, meetings, etc. Students engaged in University activities must respect
this Code when engaging with any members of the Concordia community, including faculty, staff, and
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students, whether such interactions are verbal or in writing, face to face or online/virtual. Failing to comply
with the Code may result in charges and sanctions, as outlined in the Code.
Plagiarism
The most common offense under the Academic Code of Conduct is plagiarism, which the Code defines as
“the presentation of the work of another person as one’s own or without proper acknowledgement.” This
includes material copied word for word from books, journals, Internet sites, instructor's course notes, etc.
It refers to material that is paraphrased but closely resembles the original source. It also includes for
example the work of a fellow student, an answer on a quiz, data for a lab report, a paper or assignment
completed by another student. It might be a paper purchased from any source. Plagiarism does not refer
to words alone –it can refer to copying images, graphs, tables and ideas. “Presentation” is not limited to
written work. It includes oral presentations, computer assignments and artistic works. Finally, if you
translate the work of another person into any other language and do not cite the source, this is also
plagiarism. In simple words, do not copy, paraphrase or translate anything from anywhere without saying
where you obtained it. (Source: The Academic Integrity Website).
For some of your assignments, your instructor will be using the software Urkund / Ouriginal. It uses text
matching technology as a method to uphold the University’s high academic integrity standards to detect
any potential plagiarism. Urkund / Ouriginal is integrated into Moodle. For the assignments set up to use
Urkund / Ouriginal, the software will review your paper when you upload it to Moodle. To learn more
about Urkund’s privacy policy please review its Privacy Policy.
Intellectual Property
Content belonging to instructors shared in online courses, including, but not limited to, online lectures,
course notes, and video recordings of classes remain the intellectual property of the faculty member. It
may not be distributed, published or broadcast, in whole or in part, without the express permission of the
faculty member. Students are also forbidden to use their own means of recording any elements of an
online class or lecture without express permission of the instructor. Any unauthorized sharing of course
content may constitute a breach of the Academic Code of Conduct and/or the Code of Rights and
Responsibilities. As specified in the Policy on Intellectual Property, the University does not claim any
ownership of or interest in any student IP. All university members retain copyright over their work.
Student Resources
Information about a number of student resources related to health and wellness, general support,
academic support, isolation or connection with others, planning for the future or career, finances, sexual
violence, and specialized student services (e.g., Otsenhákta Student Centre, Access Centre for Students
with Disabilities, and student parents) is available on the Services and Resources webpage.
Important Information
Topic
Link
Academic Integrity
Academic Integrity
Educational Technology Guidelines
Concordia Educational
Technology Guidelines for
Faculty and Students (the
“Guidelines”)
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Access Centre for Students with Disabilities
ACSD
Concordia Library Citation & Style Guides
How to cite...
Course Communication Tools
Communication
eConcordia Policies
Policies
Final Exams Information
Final Exams
Helpdesk/Support
FAQ
Multifactor Authentication
MFA for Students
Refunds
Refunds
Technical Requirements
Technical Requirements
Tips for Studying Online
Studying Tips
Tips on how to reach online learning goals (learning
modules)
How to Succeed @
eConcordia
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MANA 374 - Sustainable Management
Agenda
Fall 2023
All deadlines indicated are on the due date listed by 11:59 p.m. unless otherwise indicated.
Week 1: September 4 - September 10
Getting Started and Course Overview
Lesson 1: Motivations for Sustainable Management
Activities:
Complete Getting Started/course overview (eConcordia website)
Review the Course Outline and Agenda
Navigate the Course Website
Complete Lesson 1 (eConcordia website)
Reading:
Carroll, A.B., Brown, J.A., & Buchholtz, A. K. (2018). Chapter 2: Corporate Social
Responsibility, Citizenship, and Sustainability. Business & Society: Ethics,
Sustainability & Stakeholder Management (pp. 30-70). Boston, MA: Cengage
Learning.
September 04
Labour Day, university closed
September 05
Classes begin
September 05
Discussion Board opens at 2 PM.
September 05
Lesson 1 Knowledge check opens
September 08
Office hours from 10:00 AM to 11:00 AM via Zoom
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(*Note The office hours for week 1 has been modified due to the holiday. They
will re-commence every Monday for the rest of the term)
Zoom Details for this Office Hour Session only.
Join Zoom Meeting: https://concordia-ca.zoom.us/j/84272336788?
pwd=WncvRlQ1M2grM25XaW5YVndTYVMwdz09
Meeting ID: 842 7233 6788
Passcode: 763861
September 10
Lesson 1 Knowledge check due
Week 2: September 11 - September 17
Lesson 2: Stakeholder Approach to Management
Activities:
Complete Lesson 2 (eConcordia website)
Reading:
Carroll, A.B., Brown, J.A., & Buchholtz, A. K. (2018). Chatper 3: The Stakeholder
Approach to Business, Society, and Ethics. Business & Society: Ethics,
Sustainability & Stakeholder Management (pp. 71-100). Boston, MA: Cengage
Learning.
September 11
Lesson 2 Knowledge check opens
September 11
Office hours from 10:00AM to 11:00AM via Zoom
Zoom Session to provide overview of course, Assignment 1 at 10:00 AM
September 13
Join Zoom Meeting: https://concordia-ca.zoom.us/j/81627424259?
pwd=L3FaSFBpaVJVSG9oaDU1dGltUyttZzM
Meeting ID: 816 2742 4259
Passcode: 287209
September 17
Lesson 2 Knowledge check due
Week 3: September 18 - September 24
Lesson 3: Making Sense of Stakeholders
Activities:
Complete Lesson 3 (eConcordia website)
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Reading:
Mitchell, R.K., Agle, B.R., & Wood, D.J. (1997). Toward a Theory of Stakeholder
Identification and Salience: Defining the Principle of Who and What Really Counts.
The Academy of Management Review, 22(4), 853-886.
September 18
Deadline for withdrawal with tuition refund (DNE) from fall-term
courses
September 18
Deadline to add fall-term courses
September 18
Lesson 3 Knowledge check opens
September 18
Office hours from 10:00 AM to 11:00 AM via Zoom
September 20
Teams posted on eConcordia site for Assignment 3
September 24
Lesson 3 Knowledge check due
Week 4: September 25 - October 1
Lesson 4: Identifying and Engaging with Key Stakeholders
Activities:
Complete Lesson 4 (eConcordia website)
Conduct at least one team meeting for Assignment 3
Readings:
Morris, J. & Baddache, F. (2012). Back to Basics: How to Make Stakeholder
Engagement Meaningful for Your Company. Retrieved from BSR website.
September 25
Lesson 4 Knowledge check opens
September 25
Office hours from 10:00 AM to 11:00 AM via Zoom
Zoom Session to provide overview of Assignment 2 & 3 at 10:00 AM
Join Zoom Meeting: https://concordia-ca.zoom.us/j/89503334062?
pwd=YXcvN01kSFp0MzVqRE9XS1A3US9iQT09
September 26
Meeting ID: 895 0333 4062
Passcode: 656992
October 01
Lesson 4 Knowledge check due
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Week 5: October 2 - October 8
Lesson 5: Governance and Leadership for Sustainability
Activities:
Complete Lesson 5 (eConcordia website)
Conduct at least one team meeting for Assignment 3
Readings:
Singer, T. (2016). The Seven Pillars of Sustainability Leadership: CEO Business
Implications. The Conference Board.
Tobin, D. (2017). The Benefit Corporation should become a legitimate business
model. The Globe and Mail.
October 02
Lesson 5 Knowledge check opens
October 02
Office hours from 10:00 AM to 11:00 AM via Zoom
October 08
Lesson 5 Knowledge check due
Week 6: October 16 - October 22
Lesson 6: Integrating Sustainability into Business
Activities:
Finalize and submit Assignment 1
Complete Lesson 6 (eConcordia website)
Conduct at least one team meeting for Assignment 3
Reading:
United Nations Global Compact. (2015). Roadmap for Integrated Sustainability.
Polman, P. & Bhattacharya​​, C.B. (2016). Engaging Employees to Create
a Sustainable Business. Stanford Social Innovation Review, Fall.
October 16
Assignment 1 due (submit PDF via eConcordia)
October 16
Lesson 6 Knowledge check opens
October 16
Office hours from 10:00 AM to 11:00 AM via Zoom
October 22
Lesson 6 Knowledge check due
Week 7: October 23 - October 29
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Lesson 7: Measuring and Reporting Sustainability Performance
Activities:
Complete Lesson 7 (eConcordia website)
Conduct at least one team meeting for Assignment 3
Readings:
Thomson Reuters. (2017). The Sustainability Reporter: A deep dive into the
challenges and benefits of new corporate reporting processes.
October 23
Lesson 7 Knowledge check opens
October 23
Office hours from 10:00 AM to 11:00 AM via Zoom
October 27
Deadline to register with the Access Centre for Students with
Disabilities and receive exam accommodations for the fall 2023 final
examination period
October 29
Lesson 7 Knowledge check due
Week 8: October 30 - November 5
Lesson 8: Creating Business Value Through Sustainability
Activities:
Complete Lesson 8 (eConcordia website)
Conduct at least one team meeting for Assignment 3
Reading:
Clark G.L., Feiner, A., & Viehs, M. (2015). From the Stockholder to the Stakeholder:
How Sustainability Can Drive Financial Outperformance
Whelan, T. & Fink, C. (2016). The Comprehensive Business Case for Sustainability
Regarding the Whelan and Fink (2016) article, Harvard Business Publishing
prohibits the posting of this article on course pages or institutional platforms
(e.g., via Course Reserves). It is available on the HBR.org website. Anonymous
users may read up to two HBR articles each month for free. Registered users (i.e.,
those who register but do not purchase a subscription) can read up to 4 HBR
articles each month for free.
October 30
Lesson 8 Knowledge check opens
October 30
Office hours from 10:00 AM to 11:00 AM via Zoom
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Lesson 8 Knowledge check due
Week 9: November 6 - November 12
Lesson 9: Building a Business Case for Sustainability
Activities:
Finalize and submit Assignment 2
Complete Lesson 9 (available on eConcordia website)
Conduct at least one team meeting for Assignment 3
Reading:
Chapters 1-8 (pp. 3-46) of: Sheen, R., & Gallo, A. (2015). HBR Guide to Building
Your Business Case. Boston MA: Harvard Business Review Press.
November 06
Lesson 9 Knowledge check opens
November 06
Assignment 2 due (submit pdf file via eConcordia)
November 06
Office hours from 10:00 AM to 11:00 AM via Zoom
Zoom Session to provide overview of Final Exam at 11:00 AM
Join Zoom Meeting: https://concordia-ca.zoom.us/j/84849057076?
pwd=UEpubC9KNmJ2VzVpcG9xMVVuY3dyQT09
November 06
Meeting ID: 848 4905 7076
Passcode: 978507
November 12
Lesson 9 Knowledge check due
Week 10: November 13 - November 19
Lesson 10: Calculating the Sustainability Return on Investment
Activities:
Complete Lesson 10 (eConcordia website)
Conduct at least one team meeting for Assignment 3
Reading:
Chapters 9-11 (pp. 49-84) of: Sheen, R., & Gallo, A. (2015). HBR Guide to Building
Your Business Case. Boston MA: Harvard Business Review Press.
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November 13
Lesson 10 Knowledge check opens
November 13
Office hours from 10:00 AM to 11:00 AM via Zoom
November 19
Lesson 10 Knowledge check due
Week 11: November 20 - November 26
Lesson 11: Including Non-Financial Costs & Benefits in the Business Case
Activities:
Complete Lesson 11 (eConcordia website)
Conduct at least one team meeting for Assignment 3
Reading:
Chapters 12-17 (pp. 87-117) of: Sheen, R., & Gallo, A. (2015). HBR Guide to
Building Your Business Case. Boston MA: Harvard Business Review Press.
Atz, U., Van Holt, T., Douglas, E., & Whelan, T. (2019). The Return on Sustainability
Investment (ROSI): Monetizing Financial Benefits of Sustainability Actions in
Companies. Review of Business: Interdisciplinary Journal on Risk and Society, 39(
2), 1–31. Read the following sections:
Five Steps to Monetize Sustainability Actions, pp. 5-6
Applying the Methodology to Monetize the Benefits of Sustainability
Actions: Deforestation-Free Beef, pp. 8-11
Results: Potential Net Benefits in the Deforestation-Free Beef Supply
Chains, pp. 16-17
Driving Sustainable Decisions’ approach for making intangibles tangible is
discussed in the video lecture. To learn more, students’ may want to review
their description of the approach and case studies that use the approach.
November 20
Lesson 11 Knowledge check opens
November 20
Office hours from 10:00 AM to 11:00 AM via Zoom
November 26
Lesson 11 Knowledge check due
Week 12: November 27 - December 3
Wrap-Up
Activities:
Work on Assignment 3
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Reading:
No assigned reading
November 27
Last day for instructor-scheduled tests or examinations
November 27
Office hours from 10:00 AM To 11:00 AM via Zoom
November 29
Asignment 3 due (submit PDF file via eConcordia)
Week 13: December 4 - December 5
December 04
Last day of classes, fall term
December 05
Deadline for academic withdrawal (DISC) from fall-term courses
Examinations Period: December 6 - December 19
Final Exam date and time is posted on your Student Hub
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