Chapter 6 Organization Structure and Design
Basic Elements of Organizing
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overall set of elements for configuration of an organization
Job Specialization
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first building block of organization structure
overall task is broken down and divided into smaller components
Pros:
a)
b)
c)
d)
increased proficiency on a certain task
decrease in transfer time between task
easier to develop specialized equipment to assist in the job
replacing and training new employee is easier and have low cost
Cons:
a) boredom and dissatisfaction
b) offers no challenge and stimulation
c) benefits of extreme specialization may not always occur
Alternatives to Specialization
1.
2.
3.
4.
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Job Rotation
Moving employees from one job to another
“Jobs do not change; workers move from job to job”
Job Enlargement
Increases total no. of task that workers perform
Performing wide variety of job
Presumably reduces job dissatisfaction
Job Enrichment
Increases both number of task and control of the worker over the job
Work system need to be analyzed (tho seldomly)
Job Characteristic Approach
Takes into account the work system and employee preferences.
Leads to higher motivation, performance, and satisfaction
5 dimensions
a) Skill variety
o No. of things a person does in a job
b) Task identity
o Completion of identifiable portion of the total job
c) Task Significance
o Importance of the task
d) Autonomy
o Degree of control the worker has on how the work is performed
e) Feedback
o Worker knows how well he performs
5. Work Teams
- Responsibility of designing a work system to be used in performing interrelated set of tasks
- Typical assembly line system