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Business Environment Unit 1

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DEFINITION
Business“Business comprises all profit seeking activities and enterprises that provide goods and services
necessary to an economic system. It is the economic pulse to a nation, striving to increase society’s
standard of living. Profit is a mechanism for motivating these activities.”
-Boono and Kurtz
Nature of Business•
Creation of Utilities
•
Recurring activities
•
Transfer of title
•
Mutual Benefit
DEFINITION
Environment“The environment includes factors outside the firm which can lead to opportunities for threats to the
firm. Although there are many factors, the important factors are socio-economic, technological,
suppliers, competitors and the government.”
William F. Glucck and
R. Jauch
DEFINITION
Business Environment“Business environment is the aggregate of al conditions, events and influences that surrounds and affect
it.”
Keith Davis
Features of Business Environment
1) Environment is the Surrounding Situation: Business environment means the surrounding situation
within which business organization has to operate. It is a sum total of cultural, political, economical,
social, physical, technological, legal and global forces which move around the business organization.
These forces collectively create a socio-economic-political situation called business environment.
Environment is an inseparable part of business which can not operate in vacuum.
(2) Environment is Complex: Business environment has now become extremely complex and the
government intervention has become more frequent. Business environment is a complex phenomenon and
also difficult to grasp and face in its totality. This is because it is governed by external factors.
Environment develops by chance and not by choice. In addition, the environment factors vary from
country to country. The business environment in India and in USA may not be identical.
(3) Environment is Dynamic: Business environment is dynamic and perpetually evolving. It changes
frequently due to various external forces i.e. economic, political, social, international, technological and
demographic. Such dynamism in the environment brings continuous change in its character. Business
enterprises have no alternative but to operate under such dynamic environment. The only remedy is adjust
business
as
per
environmental
changes.
(4) Environment is Multi Faceted: Environmental changes are frequent but their shape and character
depends on the knowledge & experience of the observer. A particular change in the environment may be
viewed differently by different businessmen. This change is welcomed as an opportunity by some
organizations
while
some
others
take
it
as
a
threat
for
their
survival.
(5) Environment has Long Term Impact on Business: Environment has long lasting impact on
functioning of business organizations. Their growth and profitability depends upon the environment under
which they have to operate. Environment influences business enterprises. Such influences may be positive
or negative & may affect the profitability, efficiency & development of business.
(6) Environment Needs Minute Study by Business Organizations: Every business organization has to
study changes constantly taking place in the environment forces. This facilitates easy adjustments of
business as per environmental changes. Such adjustment is necessary for its survival and growth.
Environmental factors are, by and large, external as well as uncontrollable. In view of these constraints
businessmen have to study the environment minutely and face it boldly. The success of business depends
on its ability to adjust itself with the local, national and international environment.
(7) Environment Influences Business Organization: Business organizations have limited capacity to
influence business environment as it is the result of government policies and social and technological
changes
which
are
basically
external
variables.
(8) Environment and Business Planning go Together: Business environment and business planning are
closely related concepts. In fact, planning is necessary in order to derive maximum benefit from favorable
environment. Similarly, planning is useful for dealing with the problems created by unfavorable
environment.
(9) Environment needs Adaptability: Business have to learn adjust with ever changing business
environment.. Businessmen have to adjust with the prevailing environment. This adaptability is the price
or
the
key
survival
in
the
business
world.
(10) Business Environment Changes Regularly: The environment factors changes regularly. The
business environment in India is totally different as was in past. Future environment is the product of past
& present environ
Nature of Business Environment-
•
Dynamic in nature
•
Uncertainty
•
Element of risk
•
Opportunities & threats
•
Internal & external factors
•
Economic and non-economic factors
Importance/Significance/ Need of Business Environment
1. Enables to Identify Business Opportunities
All changes are not negative. If understood and evaluated them, they can be the reason for the success of a
business. It is very necessary to identify a change and use it as a tool to solve the solve the problems of the
business or populous.
2. Helps in Tapping Useful Resources
Careful scanning of the Business Environment helps in tapping the useful resources required for the business.
It helps the firm to track these resources and convert them into goods
3. Coping with Changes
The business must be aware of the ongoing changes in the business environment, whether it be changes in
customer requirements, emerging trends, new government policies, technological changes. If the business is
aware of these regular changes then it can bring about a response to deal with those changes.
4. Assistance in Planning
This is another aspect of the importance of the business environment. Planning purely means what is to be
done in the future. When the Business Environment presents a problem or an opportunity, it is up to the
business to decide what plan would it have to come up with in order to address the future and solve the
problem or utilise the opportunity. After analysing the changes presented, the business can
incorporate plans to counteract the changes for a secure future.
5. Helps in Improving Performance
Enterprises that are thoroughly scanning their environment not only deal with the changes presented but also
flourish with them. Adapting to the external forces help the business to improve the performance and survive
in the market.
COMPONENTS/TYPES/ FACTORS OF BUSINESS ENVIRONMENT
1.Internal Environment:
It refers to all the factors within an organization which affect its functioning. These factors are generally
regarded as controllable i.e. the organization can alter or modify such factors.
Some of the important internal factors are:
i. Financial Capability:
Financial capability factors relate to the availability, usage and management of funds and all allied aspects
that have a bearing on an organization’s capacity and its ability to implement its strategies.
ii. Marketing Capability:
Marketing capability factors relate to the pricing, promotion and distribution of products or services and
all the allied aspects that have a bearing on an organization’s capacity and ability to implement its
strategies
Operations Capability:
Operations capability factors relate to the production of the products or services, use of material resources
and all allied aspects that have a bearing on organization’s capacity and ability to implement its strategies.
iv. Personnel Capability:
Personnel capability factors relate to the existence and use of human resources and skills and all allied
aspects that have a bearing of an organization’s capability and capacity to implement its strategies.
v. General Management Capability:
General management capability relates to the integration, coordination and direction of the functional
capabilities towards common goals and all allied aspects that have a bearing on an organization’s ability
to implement its strategies.
2. External Environment:
The external environment consists of all the factors which provide opportunities or pose threats to an
organization. In a wider sense, the external environment encompasses a variety of factors like
international, national and local economy. Social changes, demographic variables, political system,
technology, attitude towards business, energy sources, raw materials and other resources and many other
macro level factors make up the external environment.
i. Micro Environment:
Micro external factors have an important effect on business operations of a firm. However, all micro
factors may not have the same effect on all firms in the industry. For example, suppliers, an important
element of micro level environment, are often willing to provide the materials at relatively lower prices to
big business firms. They do not have the same attitude towards relatively small business firms.
Some important micro elements of the business environment are described here:
a) Customer:
The prime task for any business is to attract and retain customers. This is to ensure its own long-term
profitability and existence in the market. It therefore follows that the need and the desire of the customer
should be monitored minutely to ensure customer delight, which will lead to the firm having an increasing
number of loyal customers.
Changing tastes and preferences of the customer should not only be observed as they happen, but
forecasted before, and necessary corrections should be made in the product/service profile by the
company. Customers are the backbone of a company and the very reason for the company’s existence.
b) Products:
Product factors such as the demand, image, features, utility, function, design, life cycle, price, promotion,
distribution, differentiation and availability of substitutes of products or services also form an intimate
part of the business environment. The product/service features are the key to attract/retain customers.
c) Marketing Intermediary:
This includes all those who facilitate distribution of goods from the centres of production to the various
centres of consumption. These are the middlemen who form part of the distribution channel and those
who help reach the product/service to the ultimate consumer. They can be few or many in number,
depending on the length of the distribution chain and type of distribution system that the company adopts.
If this chain is hassle free and functions without many hurdles, it eventually helps the organisation.
d) Competitors:
The world has become a global market. There exists tremendous competition in each and every area.
There are other business entities that manufacture similar products and compete with a company for
market share and turnover. These have to be managed well and market intelligence is required to find out
about their future plans. These can play a major role in making or marring the fortunes of any company.
e) Suppliers:
An important factor in the micro environment is the supplier, i.e., those who supply raw materials and
components and machines to the company. The suppliers should be reliable and act as business partners,
working in coordination to fulfil the ultimate consumer expectations. If the suppliers are reliable, there is
no need to keep heavy inventory stocks that increases the risk of obsolescence and damage and also
blocks to working capital of the company.
ii. Macro Environment:
The macro environment is the larger, uncontrollable environment consisting of societal forces that affect
all other environments. They offer tremendous opportunities for any business and also present threats that
can harm a business in a major way. This environment becomes crucially important to understand and
study for the purpose of strategic planning and decision-making.
It has broader dimensions than the micro environment. It consists of individuals, groups, agencies, events,
conditions and forces with which the organisation comes into frequent contact in the course of its
functioning. The macro environment is actually the real environmental factor that influences the growth
and structure of any business to the greatest degree.
It is made up of following components:
a) Socio-Cultural Environment:
This consists of the society and culture of a place where the organisation is doing its business. It is a
general entity and influences almost all firms in a similar manner. Some of the important factors and
influences operating in the social environment are the buying and consumption habits of people, their
languages, beliefs and values, customs and tradition, tastes and preferences, education and ail factors that
affect the business.
These factors are listed below:
I. Demographic characteristics such as population, its density and distribution, etc.
II. Social concerns such as the role of business in society, etc.
III. Social attitudes and values such as the expectations of the society from business.
IV. Family structures
V. Educational levels
VI. Awareness and work ethics
VII. Beliefs and value systems
VIII. Local festivals
b) Political Environment:
The political environment consists of factors related to the management of public affairs and their impact
on the business of an organization. Political environment has a close relationship with the economic
system and economic policies. For Example, communist countries have a centrally planned economic
system. In most countries apart from those laws that control investment and related matters, there are a
number of laws that regulate the conduct of the business. These laws cover such matters as standard of
product, packaging, promotion, etc.
India is a democratic country having a stable political system where the Government plays an active role
as a planner, promoter and regulator of economic activities. Businessmen therefore are conscious of the
political environment that their organization faces. Most governmental decisions related to business are
based on political considerations in line with the political philosophy followed by the ruling party at the
centre and the state level.
Some aspects of the political environment are as follows:
I. The general state of political development
II. The degree of politicisation of business and economic issues
III. The level of political morality
IV. The law and order situation
V. Political stability
VI. Political ideology and practices of the ruling party
c) Economic Environment:
The economic environment consists of macro level patterns related to the areas of production and
distribution of wealth that have an impact on the business of an organization.
Some of the important factors and influences operating in economic environment are:
I. Economic stages existing at a given time in a country.
II. The economic structure adopted such as capitalistic, socialistic or mixed economy.
III. Economic planning, such as 5 — year plans, annual budgets, etc.
IV. Economic policies, such as industrial, monetary and fiscal policies.
V. Economic indices like national income, distribution of income, rate of growth and growth of GNP, per
capita income, disposable personal income, rate of saving, investment, value of imports and exports,
balance of payments etc.
VI. Infrastructural factors such as financial institutions, banks, modes of transportation, communication
facility, energy sources, etc.
d) Regulatory Environment:
The regulatory environment consists of factors related to the planning, promotion and regulation of
economic activities by the Government that have an impact on the business of an organization.
Some of the important factors and influences operating in the regulatory environment are as
follows:
I. The constitutional framework, directive principles, fundamental rights and distribution of legislative
power between Central and State Government.
II. Policies related to licensing monopolies, foreign investment and finance of industries.
III. Policies related to distribution and pricing and their control.
IV. Policies related to imports and exports.
V. Other policies related to the public sector, small — scale industries, sick industries, development of
backward areas, control of environment pollution and customer protection.
Business and Industry operate within a regulatory environment. The relationship between industry and the
regulatory environment exists as a two – way process. The Government lays down the policies,
procedures and rules according to which the industry functions.
There are a number of administrative controls over business that are exercised through the regulatory
mechanism.
Some of the important areas of control are:
1) Industrial policy and licensing;
2) Monopolies and restrictive trade practices.
3) Legislation related to a company’s operation.
4) Import and export control and control over foreign exchange;
5) Control over foreign investment and collaboration;
6) Control through consumer protection; and
7) Control of environmental pollution
e) Technological Environment:
The technological environment consists of those factors related to knowledge applied and the materials
and machines used in the production of goods and services that have an impact on the business of an
organization. For many enterprises, technology is the most dynamic of all environmental factors. An
individual firm is concerned with its product and process technology. This environment consists of those
factors that involve any type of technological advancement or lack of the same.
Some of the specific factors that can be described are as follows:
I. Sources of technology like company sources, external sources and foreign sources.
II. Technological development, stages of development change and rate of change of technology and
research and development.
III. Impact of technology on human beings, the man – machine system and the environmental effects of
technology.
IV. Communication and infrastructural technology and technology in management.
V. Technological obsolescence.
In the Indian context, we find the state of technological development varies among different sectors of the
industry. Generally it is felt that the technological aspect of competition varies with customer needs and
Government policy. Technology is often used as a strategic weapon by companies operating in highly
competitive environment.
f) Demographic Environment:
This environment deals with the composition and characteristics of the population of a place. All the
relevant descriptions of the population of a place with respect to its demographic profile will affect
business decisions drastically. It would be in the interest of any firm to consider these aspects in detail
before planning the strategy.
It includes factors such as:
I. Average family size
II. Size of population
III. Educational levels
IV. Economic stratification of the population
V. Job profiles and Income levels
VI. Sex ratio composition of the population
VII. Life expectancy
VIII. Religion, Caste and customs and traditions
IX. Spatial mobility of the population
ENVIRONMENT ANALYSIS
The approach of analyzing the environment is formal forecasting and there are various
techniques to it.
Environmental Analysis Can Be Divided Into Two Parts
1. Environmental Evolution- It can be completely predictable and sometimes it is dependent
upon actions of the firm or other entities in the environment. Sometimes changes in one
segment may be the result of driving forces in another segment. It includes:
a) Types of changes
b) Forces driving change
c) Type of future evolution
2. Stages of Environmental Analysis:
i.
Scanning
Scanning involves general surveillance of all environmental factors and their interaction in order to
a) identify early signals of possible environmental change and
b) detect environmental change already underway
Scanning is ambiguous environmental activity. The relevant data for scanning is unlimited but a scattered
and vague.
Environmental scanning is used as an overview wide range of phenomena in the environment, projected
usually in a time period beyond the typical formula planning range and designed to stimulate thinking of
managers and staff about potential events that will have an important impact on company affairs
Significance of Environmental scanning1.
2.
3.
4.
5.
6.
optimum utilisation of resources
strategic management starts with environmental scanning
helps in converting threats into opportunities
constant monitoring of the environment
useful for the managers and compare the overall economic performance of the companies
Prediction of future.
Methods of Environmental Scanning1. ETOP analysis
Environment threat and opportunity profile – It is a technique to structure the environment for
fundamental
business
analysis.
It
was
developed
by
Glueck.
The preparation of ETOP involves dividing the environment into different sectors and then analyzing the
impact of each sector on the organization. A comprehensive ETOP requires sub dividing each
environmental sector into sub-sectors and then the impact of each sector is described in the form of a
statement. A summary of ETOP may only show the major factors for the sake of simplicity.
2. SWOT Analysis
SWOT analysis is a strategic planning technique used to help a person or organization identify strengths,
weaknesses, opportunities, and threats related to business competition or project planning.] It is designed for
use in the preliminary stages of decision-making processes and can be used as a tool for evaluation of the
strategic position of a city or organization. It is intended to specify the objectives of the business venture or
project and identify the internal and external factors that are favorable and unfavorable to achieving those
objectives. Users of a SWOT analysis often ask and answer questions to generate meaningful information for
each category to make the tool useful and identify their competitive advantage. SWOT has been described as
the tried-and-true tool of strategic analysis but has also been criticized for its limitations.
Strengths and weakness are frequently internally-related, while opportunities and threats commonly focus on
the external environment. The name is an acronym for the four parameters the technique examines:
•
•
•
•
Strengths: characteristics of the business or project that give it an advantage over others.
Weaknesses: characteristics of the business that place the business or project at a disadvantage relative to
others.
Opportunities: elements in the environment that the business or project could exploit to its advantage.
Threats: elements in the environment that could cause trouble for the business or project.
ii.
MonitoringMonitoring involves tracking the environmental trends sequence of events or stream of activities.
The purpose of monitoring is to assemble sufficient data to discuss whether certain trends and
patterns are emerging.
iii.
Forecasting-Forecasting is concerned with developing probable projections of the
direction, scope and intensity of Environmental change. It tries to leave the evolutionary
path of anticipated change. Methods of forecasting are-
a)
b)
c)
d)
e)
Expert Opinion
Market Experiments
Survey
Delphi Method
Time series Analysis
o
o
o
o
Trend Analysis
Seasonal Analysis
Cyclical Patterns
Random Fluctuations
f) Scenario Planning
g) Issue Analysis
h) Trend Projections
o Graphical Method
o Least Square Method
Assessment –Scanning , monitoring and forecasting and not end in themselves unless teir
output are assessed to determine implications for the organizations current and potential
strategies, scanning, monitoring and forecasting simply provides nice to know
information. Assessment involves identifying & evauation how & why current and
projected environmental changes affect or wil affect strategic management of the
organization.
iv.
Objectives of Environmental Analysis•
•
Analysis should provide understanding of current & potential change taking place in the
task environment
Environmental Analysis should provide inputs for strategic decision making
Limitations of Environmental Analysis
•
Environmental Analysis does not foretell the future, nor does it eliminate uncertainty for
any organization.
•
•
•
Environmental analysis on & off itself is not a sufficient guarantor of organizational
effectiveness.
The potential of environmental analysis is often not realized because how it is practiced.
Too much reliance is often placed on the information collected through environmental
scanning.
SOCIAL RESPONSIBILTY OF BUSINESS
“Social responsibility of business refers to the obligation of business to pursue those
policies to make those decisions or to follow those lines of action which are desirable in
terms of the objectives and value to the society.”
Howard R. Bowen
EXAMPLES OF SOCIAL RESPONSIBILITY
•
•
•
Lupin Laboratories launched “Lite for Life” programme in 1973 to control and eventually
eliminate tuberculosis from India.
Finolex industries started the Hope Foundation in 1979 for the detection and treatment of
cancer.
Microsoft Corporation donated $100 million for the containment of AIDS in India.
AREAS/ SCOPE OF SOCIAL RESPONSIBILTY
•
•
•
•
•
Environment
Consumers
Product
Marketing
Human Resources
➢ Fair Employment Treatment
➢ Employee advancement
➢ Employee safety and health
•
Community involvement
SOCIAL RESPONSIBILTY
INTERSEST GROUP
OF
BUSINESS
TOWARDS
DIFFERENT
1. Responsibility towards Owners/ Investors•
•
•
•
•
•
To assure a fair, reasonable rate and regular return on investment of owners or
shareholders.
To ensure the safety of investment .
To strengthen financial position of the company so as to ensure capital of the company.
To keep the owner well informed about the progress and financial position of the
company.
To safeguard the assets of the business.
To protect the interest of all types of investors in the business.
2. Responsibility towards employees:
•
•
•
•
•
•
To pay the fair wages and salaries to its employees so that they may satisfy their needs
and lead a good life.
To provide the good working conditions to maintain the health of the workers.
To provide the service benefits such as hosing and medical facilities, insurance in the
business.
To win the cooperation of the workers by the creation better human relations in the
business.
To recognize the workers rights to participate in decisions affecting their working life,
to form trade unions and to go on strike for the protection of their interests.
To provide adequate opportunities to the workers to develop their skills through training
and education.
3. Responsibility towards customers-
•
•
•
To produce the goods which meet the needs of the consumers of different classes, tastes
and with different purchasing power.
To provide the goods to customers at reasonable prices.
To provide prompt, adequate and courteous services to the consumers.
•
•
•
•
To handle the customers grievances quickly and carefully.
To ensure regular supply of goods and services
To ensure that advertisement and the other statement issued by the business are truthful.
To follow fair trade practices.
4. Responsibility towards the Suppliers-
•
•
•
•
To ensure regular payments to the suppliers.
To assist the small scale suppliers by placing orders with them.
To avoid exploitation of the suppliers.
To help the suppliers in improving the quality of their products.
5. Responsibility towards Government-
•
•
•
•
•
•
To abide by the laws of the nation and also the policies or guidelines issued by the
government.
To pay taxes honestly and in time to the government.
To avoid corrupting government employees.
To discourage the tendencies of concentration of economic power and monopoly.
To encourage fair trade practices in the country.
To adopt fair dealings in foreign trade.
6.Responsibilty towards community and society-
•
•
•
•
•
•
•
•
•
To work for the improvement of the local environment where the plant is located.
To provide for welfare of the local community through opening dispensaries, etc.
To ensure safety of local surroundings.
To take steps against air, water and noise pollution.
To ensure efficient use of national resources.
To generate employment opportunities
To provide high quality product to the society.
To improve the quality of life of the workers.
To preserve and promote social and cultural values.
7. Responsibility towards creditors-
•
•
•
Provide accurate information regarding the financial position of the organization.
Ensure a reasonable price for the articles supplies, and make prompt repayments.
Promote a healthy atmosphere where creditors are treated as patterns in a co-operative
endeavor.
BUSINESS ETHICS
The term business ethics refers to the system of moral principles and rules of conduct
applies to business.
Business should be conducted according to certain self recognized moral standards.
IMPORTANT BUSIESS PRINCIPLES THAT A BUSINESS SHOULD FOLLOW
•
•
•
•
•
•
•
•
•
•
Do nor deceive or cheat customers.
Do not resort to hoarding or black marketing.
Do not destroy competition.
Ensure sincerity and accuracy in advertising and packaging.
Do not tarnish the image of competitors by unfair practices.
Make accurate business records available to all authorized persons.
Pay taxes and discharge other obligations promptly.
Ensure payment of fair wages and treatment of employees.
Do not refrain from real feedback from stakeholders.
Discharge all business agreements honestly.
BUSINESS AND CULTURE
According to Samovar and Porter (1994), culture refers to the cumulative deposit of knowledge,
experience, beliefs, values, attitudes, meanings, hierarchies, religion, notions of time, roles,
spatial relations, concepts of the universe, and material objects and possessions acquired by a
group of people in the course of generations through individual and group striving.
Gudykunst and Kim (1992) see culture as the systems of knowledge shared by a relatively
large group of people.
Characteristics of Culture
•
•
•
•
•
•
Culture has five basic characteristics: It is learned, shared, based on symbols, integrated,
and dynamic. All cultures share these basic features.
Culture is learned. It is not biological; we do not inherit it. Much of learning culture is
unconscious. We learn culture from families, peers, institutions, and media. The process
of learning culture is known as enculturation. While all humans have basic biological
needs such as food & sleep the way we fulfill those needs varies cross-culturally.
Culture is shared. Because we share culture with other members of our group, we are able
to act in socially appropriate ways as well as predict how others will act. Despite the
shared nature of culture, that doesn’t mean that culture is homogenous (the same). The
multiple cultural worlds that exist in any society are discussed in detail below.
Culture is based on symbols. A symbol is something that stands for something else.
Symbols vary cross-culturally and are arbitrary. They only have meaning when people in
a culture agree on their use. Language, money and art are all symbols. Language is the
most important symbolic component of culture.
Culture is integrated. This is known as holism, or the various parts of a culture being
interconnected. All aspects of a culture are related to one another and to truly understand
a culture, one must learn about all of its parts, not only a few.
Culture is dynamic. This simply means that cultures interact and change. Because most
cultures are in contact with other cultures, they exchange ideas and symbols. All cultures
change, otherwise, they would have problems adapting to changing environments. And
because cultures are integrated, if one component in the system changes, it is likely that
the entire system must adjust
Layers of Culture
•
National level, depending on country or countries (for people who migrated during their lifetime
•
Regional and / or ethnic and / or religious and / or linguistic affiliation level, because most
nations are composed of different cultural and / or ethnic and / or religious and / or linguistic
regions
•
Gender level, depending on the person’s gender
•
Generation level, which separates the parents’ generation from the children’s etc.
•
Level of social class, associated with educational opportunities, occupation or profession
•
Organizational level, depending on how employees have been socialized into the organization
process of their work
Culture and Organisation Behaviour
The cultural impact on management is reflected by several basic beliefs and behaviours1. Centralized vs. Decentralized Decision Making- In some societies, all important organisational
decision is made by top managers. In others these decisions are diffused throughout the enterprise
and middle and lower level managers actively participate in and make key decisions.
2. Safety vs. Risk- In some Societies organisational decision makers are risk and have great
difficulty with conditions of uncertainty. In others, risk taking is encouraged and decision making
under uncertainty is common.
3. Individual vs. Group reward- In some countries, personnel who do outstanding work are given
individual rewards in the form of Bonuses and commissions. In other cultural norms require
group rewards and individual rewards.
4. Informal vs. Formal Procedures- In some societies much is accomplished through informal
means. In others, formal procedure are set forth and followed rigidly.
5. Co-operation vs. Competition- Some societies encourage co-operation among their people and
encourage competition among their people.
6. Stability vs. Innovation- The culture of some countries encourages stabilities and resistance to
change. The culture of others put high value on innovation and change.
TECHNOLOGICAL DEVELOPMENT AND SOCIAL CHANGE
According to Hans Gerth & Wright Mills, Social Change refers to “To whatever may happen in the
course of time to the roles, the institutions or the orders comprising the social stucture: their
emergence, growth and decline.
•
Technology and Industrialization:
Technology has contributed to the growth of industries or to the process of industrialization.
Industrialization is a term covering in general terms the growth in a society hitherto mainly agrarian
of modern industry with all its circumstances and problems, economic and social.
•
Technology and Modernization:
Modernization is a process that indicates the adoption of the modern ways of life and values. It
refers to an attempt on the part of the people particularly those who are custom-bound to adapt
themselves to the present-time, conditions, needs, styles and ways in general.
•
Development of the means of transport and communication:
Development of transport and communication has led to the national and international trade on a
large scale. The road transport, the train service, the ships and the airplanes have eased the movement
of men and material goods. Post and telegraph, radio and television, newspapers and magazines,
telephone and wireless and the like have developed a great deal.
•
Transformation in the economy and the evolution of the new social classes:
The introduction of the factory system of production has turned the agricultural economy into
industrial economy. The industrial or the capitalist economy has divided the social organization into
two predominant classes-the capitalist class and the working class. These two classes are always at
conflict due to mutually opposite interest.
•
Technology and Unemployment:
The problem of unemployment is a concomitant feature of the rapid technological advancement.
Machines not only provide employment opportunities for men but they also take away the jobs of
men through labor saving devices. This results in technological unemployment.
•
Technology and war:
The dangerous effect of technology is evident through the modern mode of warfare. The
weaponry has brought fears and anxieties to the mankind. They can easily destroy the entire human
race reveal how technology could be misused. Thus greater the technological advancement the more
risk for the mankind.
•
Changes in social institutions:
Technology has profoundly altered our modes of life. Technology has not spared the social
institutions of its effects. The institutions of family, religion, morality, marriage, state, property have
been altered. Modern technology in taking away industry from the household has radically changed
the family organization. Many functions of the family have been taken away by other
agencies. Religion is losing hold over the members. People are becoming more secular, rational and
scientific but less religious in their outlook. Inventions and discoveries in science have shaken the
foundations of religion. The function of the state or the field of state activity has been widened.
Modern technology has made the states to perform such functions as -the protection of the aged, the
weaker section and the minorities making provision for education, health care etc. Transportation and
communication inventions are leading to a shift of functions from local government to the central
government of the whole state. The modern inventions have also strengthened nationalism. The
modern governments that rule through the bureaucracy have further impersonalized the human
relations. The most striking change in modern times is the change in economic organization. Industry
has been taken away from the household and new type of economic organizations have been set up
such as factories, stores, banks, corporations etc.
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