Authorized
Service Facilities
Capabilities Matrix
Legend
Airframe
Interior
Paint
Line: Troubleshooting, servicing, minor
repairs and routine checks.
Line: Facility has capability to
clean aircraft and perform minor
cosmetic repairs.
Light: Capability to touch-up,
spot-in or sand-paint small parts or
aircraft areas.
Light: Facility has capability to
repair or re-cover interior liners, seats,
side ledges and baggage area and
can replace carpet. Also offers full
line service.
Full: In addition to light service, facility
has capability to chemically strip and
repaint the entire aircraft
and/or major components of
the aircraft.
Heavy: Full airframe capability
including major mods/STCs, structural
repairs and full line service.
Avionics
Line: Troubleshooting and line
component replacement.
Intermediate: Same as light with
additional capacity to replace laminates
and veneers, repair or refinish cabinet
surfaces and wood throughout the
aircraft. Also offers full line service.
Heavy: Full on-wing avionics
capability including major mods
and STCs, plus full line service.
Engine
Line: Troubleshooting, servicing,
minor inspections and line component
replacement.
Heavy: Full refurbishment, completion
and line service capabilities, including
complete reconfiguration of offers full
line service.
Coverage
24/7: Facility is open 24 hours a day,
7 days a week.
**
May be provided by third party
Line
Line Maintenance Facility
Heavy
Heavy Authorized Service Facility
Engineering
Support: Facility has engineer(s)
on-site to support maintenance and
modifications.
Services
Maintenance Services Agreement
DAS: Designated Alteration Station
capable of designing, certifying
and supporting maintenance and
modifications.
Heavy: Engine capabilities include
MPI/HSI and full
/:Line
H:Heavy
L:Light
I: Intermediate
F: Full
S: Support
D: DAS
**: Details above
Authorized Service Facilities
Capabilities Matrix
*C apabilities on In-Warranty aircraft based
on Authorization from Bombardier
NORTH AMERICA
LOCATION
SERVICE
Aviation Consultants Inc, dba ACI Jet
(California)
San Luis Obispo, California
LEARJET
40/45
60
CHALLENGER
70/75
350
605
650
Airframe
/
/
/
/
/
Avionics
/
/
/
/
/
/
/
Engine
AOG Number: +1-971-373-1588
GLOBAL
300
850
5000/6000 5500/6500
Main Number: +1-805-548-1350
Interior
L
L
L
L
L
AOG Email: cseabrook@acijet.com
Paint
L
L
L
L
L
Website: www.acijet.com
Engineering
S
S
S
S
S
Duncan Aviation (BTL)
Battle Creek, Michigan
AOG Number: +1-402-470-4560
Main Number: +1-269-969-8400
AOG Email: AOGSupport@duncanaviation.com
Website: duncanaviation.aero
Duncan Aviation (LNK)
Lincoln, Nebraska
AOG Number: +1-402-470-4560
Main Number: +1-800-228-4277
Website: duncanaviation.aero
Legend
/:Line
H
H
H
H
H
H
H
H
H
Avionics
H
H
H
H
H
H
H
H
H
Engine
H
H
/
/
/
/
/
/
/
Interior
H
H
H
H
H
H
H
H
H
Paint
F
F
F
F
F
F
F
F
F
Engineering
D
D
D
D
D
D
D
D
D
Airframe
H
H
H
H
H
H
H
H
H
Avionics
H
H
H
H
H
H
H
H
H
Engine
H
H
/
/
/
/
/
/
/
Interior
H
H
H
H
H
H
H
H
H
Paint
F
F
F
F
F
F
F
F
F
Engineering
D
D
D
D
D
D
D
D
D
Information current as of March 13th, 2023
L:Light
I: Intermediate
F: Full
S: Support
APPROVALS
Canada
FAA
Airframe
H:Heavy
7500
D: DAS
Bermuda
Brazil
Canada
Cayman Islands
EASA
FAA
Argentina
Aruba
Bermuda
Brazil
Canada
Cayman Islands
China
EASA
FAA
India
Mexico
UAE
**: See page 2
3
NORTH AMERICA
Authorized Service Facilities Capabilities Matrix
*Capabilities on In-Warranty aircraft based on Authorization from Bombardier
LOCATION
SERVICE
Duncan Aviation (PVU)
Provo, Utah
AOG Number: +1-402-470-4560
Main Number: +1-801-342-5600
AOG Email: AOGSupport@duncanaviation.com
Website: duncanaviation.aero
Flightstar Corporation (CMI)
Savoy, Illinois
AOG Number: +1-217-377-8001
Main Number: +1-217-351-7700
AOG Email: johna@flightstar.com
Website: flightstar.com
Flying Colours (YPQ)
Peterborough, Canada
AOG Number: +855-742-4688
Main Number: +705-742-4688
Website: flyingcolourscorp.com
Legend
/:Line
LEARJET
40/45
60
CHALLENGER
GLOBAL
70/75
300
350
605
650
850
5000/6000 5500/6500
Airframe
H
H
H
H
H
H
H
H
H
Avionics
H
H
H
H
H
H
H
H
H
Engine
H
H
/
/
/
/
/
/
/
Interior
H
H
H
H
H
H
H
H
H
Paint
F
F
F
F
F
F
F
F
F
Engineering
D
D
D
D
D
D
D
D
D
Airframe
H
H
Avionics
H
H
Engine
/
/
Interior
I
I
Paint
L
L
Engineering
S
S
H
/
H
/
H
H
Avionics
H
/
H
/
H
H
Engine
/
/
H
/
H
/
Interior
H
L
H
L
H
H
Paint
F
F
F
F
F
F
Engineering
D
D
D
D
D
D
Information current as of March 13th, 2023
L:Light
I: Intermediate
APPROVALS
Bermuda
Brazil
Canada
Cayman Islands
EASA
FAA
Mexico
Canada
EASA
FAA
Airframe
H:Heavy
7500
F: Full
S: Support
Bermuda
Canada
Cayman Islands
China
EASA
FAA
Qatar
Saudi Arabia
D: DAS
**: See page 2
4
NORTH AMERICA
Authorized Service Facilities Capabilities Matrix
*Capabilities on In-Warranty aircraft based on Authorization from Bombardier
LOCATION
SERVICE
Skyservice F.B.O., Inc. (YUL)
Montreal, Canada
AOG Number: +514-813-3961
Main Number: +514-636-3300
AOG and Main Email:
Maintenance_yul@skyservice.com
Website: skyservice.com
SkyService F.B.O., Inc. (YYZ)
Toronto, Canada
AOG Number: +416-399-4437
Main Number: +905-677-3300
AOG and Main Email:
Maintenance_yyz@skyservice.com
Website: skyservice.com
Legend
/:Line
LEARJET
40/45
60
CHALLENGER
GLOBAL
70/75
300
350
605
650
850
5000/6000 5500/6500
7500
Airframe
H
/
/
/
/
/
/
/
Avionics
H
/
/
/
/
/
/
/
Engine
/
/
/
/
/
/
/
/
Interior
I
I
I
I
I
I
I
I
Paint
L
L
L
L
L
L
L
L
Engineering
S
S
S
S
S
S
S
S
Airframe
H
/
H
/
H
/
/
/
Avionics
H
/
H
/
H
/
/
/
Engine
/
/
/
/
/
/
/
/
Interior
/
/
/
/
/
/
I
/
Paint
L
L
L
L
L
L
L
L
Engineering
S
S
S
S
S
S
S
S
H:Heavy
Information current as of March 13th, 2023
L:Light
I: Intermediate
F: Full
S: Support
D: DAS
APPROVALS
Bermuda
Canada
EASA
FAA
Hong Kong
JCAB (Japan)
Singapore
Isle of Man
Guernsey
Aruba
UK
2-REG
Bermuda
Canada
EASA
FAA
Hong Kong
JCAB (Japan)
Singapore
Isle of Man
Guernsey
Aruba
UK
2-REG
**: See page 2
5
Authorized Service Facilities
Capabilities Matrix
*C apabilities on In-Warranty aircraft based
on Authorization from Bombardier
LATIN AMERICA
LOCATION
SERVICE
CIMA
Toluca, Mexico
AOG Number: +52-722-548-0200
Main Number: +52-722-500-2700
AOG and Main Email:
info@cima-aviacion.com.mx
Website: sae.com.mx
MAGA Aviation (CPQ)
Campinas, Brazil
AOG Number: +55-(11)-98238-4405
Main Number: +55-(11)-98238-4405
AOG and Main Email:
aog@magaaviation.com.br
Website: magaaviation.com.br
Legend
/:Line
LEARJET
CHALLENGER
40/45
60
70/75
Airframe
H
H
H
Avionics
H
H
H
Engine
/
/
/
Interior
/
/
/
Paint
L
L
L
Engineering
S
S
S
Airframe
H
H
300
350
605
GLOBAL
650
850
5000/6000 5500/6500
7500
FAA
Mexico
/
/
/
/
Avionics
H
H
/
/
/
/
Engine
/
/
/
/
/
/
Interior
/
/
/
/
/
/
Paint
L
L
L
L
L
L
Engineering
S
S
S
S
S
S
H:Heavy
Information current as of March 13th, 2023
L:Light
I: Intermediate
APPROVALS
F: Full
S: Support
D: DAS
Argentina
Brazil
**: See page 2
6
Authorized Service Facilities
Capabilities Matrix
*C apabilities on In-Warranty aircraft based
on Authorization from Bombardier
EUROPE
LOCATION
SERVICE
Aero-Dienst GmbH (NUE)
Nuremberg, Germany
AOG Number: +49-30-915-811-700
Main Number: +49-30-915-811-700
Website: aero-dienst.com
Gestair Maintenance
LEARJET
40/45
60
CHALLENGER
300
350
605
650
Airframe
H
/
H
/
H
/
Avionics
H
/
H
/
H
/
Engine
H
/
H
/
H
/
Interior
I
I
I
I
I
I
Paint
L
L
L
L
L
L
Engineering
D
D
D
D
D
D
/
/
Airframe
Madrid, Spain
AOG Number: +34-608-734-429
Main Number: +34-608-734-429
AOG Email: aogmaintenance@gestair.com
Website:
www.gestair.com/en/mro/base-maintenance
SIRIO SPA
GLOBAL
70/75
850
5000/6000 5500/6500
/
/
Avionics
/
/
/
/
Engine
/
/
/
/
Interior
/
/
/
/
Paint
L
L
L
L
Engineering
S
S
S
S
/
/
/
/
/
/
/
/
Avionics
/
/
/
/
/
/
/
/
Engine
/
/
/
/
/
/
/
/
Interior
/
/
/
/
/
/
/
/
AOG Email: amo.management@sirio.aero
Paint
L
L
L
L
L
L
L
L
Website: www.sirio.aero
Engineering
AOG Number: +39-338-679-9462
AOG Number: +39-335-669-6024
Main Number: +39-02-702-113
Legend
/:Line
H:Heavy
Information current as of March 13th, 2023
L:Light
I: Intermediate
F: Full
APPROVALS
Aruba
Bermuda
Canada
Cayman Islands
EASA
FAA
Russia
Airframe
Milan, Italy
7500
S: Support
D: DAS
Turkey
Ukraine
EASA
FAA
GACA
EASA
FAA
CAA
**: See page 2
7
Authorized Service Facilities
Capabilities Matrix
*C apabilities on In-Warranty aircraft based
on Authorization from Bombardier
AFRICA & MIDDLE EAST
LOCATION
SERVICE
ExecuJet MRO Services Pty Ltd (HLA)
Johannesburg, South Africa
AOG Number: +076-448-4573
Main Number: +27-11-516-2300
AOG Email: duty.aog@execujet.co.za
Website: www.execujet.com
ExecuJet Nigeria (LOS)
Lagos, Nigeria
AOG Number: +234-704-385-8236
Main Number: +234-129-55110
Email: mcc@execujet.com.ng
Website: execujet.com
LEARJET
40/45
60
CHALLENGER
70/75
GLOBAL
300
350
605
650
850
5000/6000 5500/6500
7500
Airframe
H
H
/
/
/
H
/
Avionics
H
H
/
/
/
H
/
Engine
H
H
/
/
/
H
/
Interior
/
/
/
/
/
/
/
Paint
L
L
L
L
L
L
L
Engineering
S
S
S
S
S
S
S
Airframe
/
/
/
Avionics
/
/
/
Engine
/
/
/
Interior
/
/
/
Paint
L
L
L
APPROVALS
Angola
Botswana
Cayman Islands
EASA
FAA
Guernsey
Mozambique
Namibia
Nigeria
San Marino
South Africa
Zambia
Bermuda
Cayman Islands
Nigeria
San Marino
Engineering
Legend
/:Line
H:Heavy
Information current as of March 13th, 2023
L:Light
I: Intermediate
F: Full
S: Support
D: DAS
**: See page 2
8
Authorized Service Facilities
Capabilities Matrix
*C apabilities on In-Warranty aircraft based
on Authorization from Bombardier
ASIA-PACIFIC
LOCATION
SERVICE
TAG Aviation Asia Ltd.
Hong Kong & Macau, China
AOG Number: +852-3596-7107
Main Number: +852-2286-0375
Email: TAEPlanning@tagaviation.asia
Website: tagaviation.com
LEARJET
40/45
60
CHALLENGER
70/75
300
350
605
GLOBAL
650
850
5000/6000 5500/6500
7500
Airframe
/
/
/
Avionics
/
/
/
Engine
/
/
/
Interior
/
/
/
Paint
L
L
L
APPROVALS
Cayman Islands
FAA
Isle of Man
San Marino
Hong Kong
Engineering
Legend
/:Line
H:Heavy
Information current as of March 13th, 2023
L:Light
I: Intermediate
F: Full
S: Support
D: DAS
**: See page 2
9