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CFStrategies to Evoke Change Talk (003)

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MI Strategies to Evoke Change Talk
Preparatory Change Talk - DARN
DARN
Desire
(intrinsic motivation)
I want to change
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Ability
Confidence/selfefficacy
I can do it
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Reason
(Benefits of changing)
It’s important to me
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Need
(Adverse
consequences)
I should do this
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Sample Questions
How would you like things to be different?
If you could change one thing about
yourself, what would it be?
Why would you want to make this change?
If you decided you want to change this, how
would you go about it?
If you decide you want to change this, how
confident are you that you could succeed?
If you decide you want too change this,
what, if anything, might get in your way?
How can you draw on experience with
success in the past to move forward now?
Imagine succeeding with this. How might
your life improve?
If you did want to change this, how might
your family benefit?
What do you imagine other people who
succeed at this report about their lives after
they’ve succeeded?
You’ve mentioned what you like about___.
On the other hand, what is the downside?
If you continue on this way, what do you
see when you look down the road?
What’s at stake if you don’t change this?
What would your family say that they worry
about?
Implementing Change Talk – CATs
CAT
Commitment
I will make changes
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Sample Statements
I want to…
I would like to…
I wish…
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I could…
I can…
I might be able to…
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I would probably feel better if…
I need to have more energy to keep
up with my kids/grandkids…
I don’t want to end up like my
mom/friend/grandmother, etc.
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I ought to…
I really should…
I have to …
I need to…
(highlight their personal choice)
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Sample Questions
So, what will you do?
Is that what you intend to do?
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Sample Statements
I am going to…
I intend to…
Activation
I am ready and willing
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Are you willing to give that a try?
What are you willing to do?
How ready are you?
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I am ready to…
I will start tomorrow…
Taking Steps
I am making changes
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What steps have you taken?
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I actually went out and…
This week I started…
Source: Miller, W.R., Rollnick, S. (2013). Motivational interviewing: Helping people to change. New York: Guilford Press.
Other Change Talk Strategies
Strategy
Elaboration
When you begin to hear change talk, ask for more detail.
Ask for examples
When change talk emerges, ask for specific examples.
Looking Back
Ask about a time before the current focus became an
issue.
Looking Forward
Ask about the future.
Examples
• In what ways?
• How do you see this happening?
• What past experiences can you relate to this
situation?
• Tell me about a specific example.
• What else?
• When was the last time that happened?
• Describe a specific example of what it’s like when this
happens.
• What was your life like before this became an issue?
• Tell me about how things were different before.
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What do you see happening if things stay the same?
If you were 100% successful making the changes you
want, what would be different?
How would you like your life to be in the future?
Querying Extremes
Ask them about best and worst-case scenarios to elicit
more information.
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Explore Goals & Values
Ask what their guiding values are.
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What values are most important to you?
What do you want in life?
How does this behavior fit into your value system?
In what ways does it conflict with your values
system?
Come Alongside
Explicitly side with the negative (status quo) side of their
ambivalence.
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Perhaps ______ is so important to you that you won’t
give it up no matter what the cost.
This may not be the main area that we need to focus
on in our work together.
Change Rulers
(Importance, Confidence, Readiness)
Ask open questions about where they are on the scale of
0-10.
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What are the worst things that might happen if you
don’t make this change?
What are the best things that might happen if you
make this change?
On a scale of 0-10, where 0 is not at all important,
and 10 is extremely important, how important,
confident, ready, are you to change _______?
Why did you pick ___, and not ____ (always say 1
number lower than they did, this will get them to say
why they can do better, evoking self confidence
Source: Miller, W.R., Rollnick, S. (2013). Motivational interviewing: Helping people to change. New York: Guilford Press.
Getting Permission
Asking Permission
In MI, it’s very important to only provide information or express
concern if the client asks you to, or if you ask permission. Make
sure that you remain brief and focused here. Even if they seem
interested, be brief and ask for their opinion of what you
shared. Then reflect and roll if they express any resistance.
Examples
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Would it be alright if…?
If you’d permit, I’d like to…
I’d like to share a concern if you are open to that.
I’m wondering if I could ask for 2-3 minutes to provide you
with some pieces of information that may be helpful to
you.
After Advice or information, ask for their reaction
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What part of this information, if any, applies to you?
What are your immediate thoughts and reactions?
Elicit – Provide – Elicit Technique
Elicit First
Provide Information and/or Advice
Elicit Feedback
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What do you already know about_____?
What have you heard about____?
Would it be ok if I shared a piece of information/advice with you?
What would you like to change about your current situation?
Why do you think others area concerned about____?
Be brief. Stay relevant.
Present 2-3 options or make 2-3 points
Watch their reactions carefully for resistance or disengagement
What do you make of this?
What do you think?
How relevant is this to you?
What do you agree or disagree with?
Who in your life can you team up with?
Is there someone you could share this with?
Source: Miller, W.R., Rollnick, S. (2013). Motivational interviewing: Helping people to change. New York: Guilford Press.
MI & The Stages of Change
Stage of Change
Pre-contemplative
Contemplative
Presents As…
• “Nothing needs to change”
• Not considering change, either avoids
thinking about it, or has decided that the
benefits of the current behavior outweigh
the costs
• “I am considering change”
• Thinks there may be a problem but hasn’t
decided what to do about it
• May present as ambivalence or mixed
feelings
Strategies
• Build rapport and trust
• Increase problem awareness
• Raise sense of importance and
change
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Preparation
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Action
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Maintenance
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Relapse
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“I am figuring out how to change”
“I am preparing to make a change”
Preparing to make a change by making
small initial steps
Attitude can become more positive with an
action plan
May ask questions about how others have
done it
“I’m working on reaching my goals”
“I’m eating a healthy diet”
Actively making changes
May have found ways to cope with triggers
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Maintaining changes
Actively engaged in the process of getting
healthier
“I’ve fallen back, now all is lost”
Has a slip and revisits the problem behavior
Appears as demoralization or denial
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Acknowledge ambivalence
(mixed feelings) about the
change
Explore discrepancy between
present behavior and
goals/values
Discuss pros and cons of change
Talk about ways to experiment
with change
Build confidence
Talk about the timing of the
change
Present information, options, and
advice (after getting permission)
Resist the urge to push, let them
determine the pace
Assist with planning
Develop reachable goals and
celebrate their successes along
the way with them
Support and encourage efforts
Affirm success
Encourage and assist with
ongoing relapse planning
Address relapse
Do not add to feelings of shame
Discuss what might work better
next time
Raise importance and confidence
level for next time
Source: Miller, W.R., Rollnick, S. (2013). Motivational interviewing: Helping people to change. New York: Guilford Press.
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