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Example User Guide/FAQ
Applied Computing- Unit 4 (Best notes for high school - AU)
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lOMoARcPSD|17435509
FAQ
&
USER GUIDE
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lOMoARcPSD|17435509
INSTRUCTIONS
How to navigate the website:
Navigation Bar - There is a navigation bar at the top of the site
on all pages, with links to the Home page, Shop page, Blog page,
and About page.
Footer – the footer bar includes information to contact the owners,
including an email and phone number. There is a link to the login
page for admins and owners of the website.
Home page – The home page
features a slideshow of products
and showcases current products
with prices.
About page – The about page
describes the background of
Example Store and also has a link
to a contact form, which sends an
email to the business owners.
Shopping bag – There is a
shopping bag in the top right
corner of the Home and Shop
page, which shows all products
that have been added to the bag
and has a link to the payment
page.
Shop page – The shop page
includes a search bar for products
at the top of the page, and lists
featured and current products.
Blog page – The blog page
shows all blog posts about the
business’ work.
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VIEWING AND
PURCHASING PRODUCTS
All products are listed in the Shop page. They are also listed
in the Home page. To purchase a product, either search for the
product in the search bar, or click on the link to the product
underneath its picture. The page for that product will open.
Underneath the description, click ‘Buy Now’ and the product will
be added to the cart.
Then, either choose to proceed to payment from there, or click on
the Bag icon on the Home or Shop page to view the Shopping Bag,
and then proceed to payment. Payment is accepted via Pay-Pal
only. After logging in, enter the shipping details in the form, then
proceed to the Pay-Pal button.
FAQ
What is the policy for returns?
If you would like to return a product or would like a refund, please
contact us through the link on the About page, then fill out the
contact form. We will email you back as soon as possible.
How much is shipping?
There is a standard shipping price for all products, however this
may change depending on the size and weight of the product. If
there is a change, we will be sure to contact you via email or
phone number.
I have a question about a product.
If you have any questions about a product, feel free to contact us
through the contact form, which can be found on the About page.
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FOR ADMINS
Logging in:
The link to the login page for admin accounts can be found in every
footer bar on the website. To log in, you must have an admin account.
Once logged in, you will be redirected to the Account page.
Posting blog posts:
To post blog posts, click on the “Add blog post” button on the account
page. There will be a form with all the details for adding a post, including
title, text, date, and image. Upload an image, then add the exact image
name including the file extension into the file name input. This will allow
the image to be displayed properly after being uploaded.
Editing and deleting blog posts:
To edit or delete blog posts, click on either “Edit blog post” or “Delete
blog post” buttons. Then select the blog post that is to be edited or
removed. Once the edit button has been clicked, a form will appear with
details to edit the post. If the remove button is clicked, the post will be
immediately deleted from the database.
Adding, editing or deleting listings:
To add listings, first go to the store account and add a listing. Make sure
to generate a “Buy button”. Then go to CPanel and enter the listing
details in the database. You will also need to create a page based off the
other product pages, and enter the buy button specific to that product.
To edit a listing, go to the database and edit the details specific to that
listing. To delete a listing, delete the product entry from the database,
which will also delete the links.
Editing the website:
To edit the website, open the hosting with the admin account and go to
file manager in CPanel. Then click on the page to be edited, and edit with
PHP/HTML/CSS and reupload the page. Shopping bag – There is a
shopping bag in the top right corner of the Home and Shop page, which
shows all products that have been added to the bag and has a link to the
payment page.
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