Uploaded by Faizan Qadir

Team Contract

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Summary:
This is a telecom company which builds cellular towers for mobile companies. Basically, the team
consists of two departments, deployment, and supply chain. Both departments are working in
collaboration to achieve the target of deploying and configuring hardware on 10% of the remote area
sites. Team mission:
Our goal is to deploy and configure hardware on 10% of our remote sites by the end of this quarter.
Norms and rules of engagement:
We will:
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Seek first to understand, and then to be understood
Be clear and to the point
Practice active, effective listening skills
Keep discussions on track
Use visual means like charts, drawing, table to facilitate discussion
Build on each other’s ideas
Encourage everyone to participate
We will hold members accountable when they fail to deliver promised deliverables
Roles and responsibilities:
Following is the division of roles and responsibilities
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Sarah will manage and will be the POC for the queries and issues related to hardware
configuration
Ahmad will be in direct contact with the field teams and ensure timely deployment of
equipment.
Farhan will look after the supply chain end of things and will be responsible for the procuring
and new equipment and keep track of the inventory.
Deepika will oversee the challenges and issues concerning the software configuration on all the
sites.
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