APPENDIX 1
QUESTIONNAIRES
EVALUATION OF THE PROCUREMENT PROCESS AND ITS OPERATIONAL
PERFORMANCE IN THE PUBLIC SECTOR OF GHANA. A CASE STUDY OF
ASOKORE MAMPONG MUNICIPAL ASSEMBLY
Specific objectives of the study are below;
·
1. The public procurement processes of Asokore Mampong Municipal Assembly.
·
2. Examine the effects of procurement processes on the operational performance of Asokore 3
3. Identify the challenges faced by Asokore Mampong Municipal Assembly with regards to
procurement processes.
I am a student at the University of Cape Coast working on my project for the award of Degree
in Procurement and Supply Chain Management. This questionnaire seeks to collect data for the
study: Evaluation of the Procurement Process and its Operational Performance in the
Public Sector of Ghana.
The research is purely for academic purpose and as such privacy and confidentiality of all
information shall be observed. To fairly report on the research work, you are implored to
answer the questions with all honesty and sincerity.
I would therefore be grateful if you could kindly answer the following questions.
SECTION A: DEMOGRAPHIC INFORMATION
1. Gender Male ( )
2. Age 18 -25 years
41 – 45 years (
)
Female ( )
(
)
36 – 40 years ( )
31 - 35 years (
)
26 - 30 years (
)
46 – 50 years ( ) Over 50 years (
)
3. Job position
Procurement officer ( )
Purchasing officer ( )
Other (specify) ___________________________________
4. How long have you worked in the current organization?
Or less 15 years ( )
16 – 20 years ( )
21 – 25 years ( )
26 – 30 years
( )
Over 30 years ( )
SECTION B: CRITERIA USED FOR EVALUATION
5 . To what extent does the organization consider each of the following criteria in supplier
evaluation? “Kindly indicate your level of agreement or disagreement on the statements below
using a 5-point Likert scale”
(1 = Strongly disagree, 2 = Disagree, 3 = Neutral, 4 = Agree, 5 = Strongly Agree)
Please indicate your response on the criteria used for evaluation
STATEMENTS
The financial position of the Supplier
Quality of the Supplier services
flexibility of the supplier
Supplier efficiency in delivery and service
price/cost charged by the supplier
Information sharing between the organization and supplier
1
2
3
4
5
Supplier technical capability
Ability/willingness of the supplier to share confidential
information
Selection is based on the experience of the supplier in offering
certain services/products
SECTION C: CHALLENGES OF SUPPLIER EVALUATION
6.To what extent does the organization face each of the following challenges of supplier
evaluation?
“Kindly indicate your level of agreement or disagreement on the statements below using a 5point Likert scale”
(1 = Strongly disagree, 2 = Disagree, 3 = Neutral, 4 = Agree, 5 = Strongly Agree)
Please indicate your response on the challenges of supplier evaluation
STATEMENTS
Incompetence by procurement officers Corruption
Ignorance of guidelines provided by the public procurement Act
Inefficiencies in procurement processes
Lack of incentives to the organizations
The pressure of implementing PPOA and PPDA guidelines on
procurement.
1
2
3 4
5
Cost of maintaining a procurement system
Lack of management support
Lack of expertise in evaluation among supply chain staff
Inadequate transparency from the suppliers
Lack of clear goals for procurement
Cost of implementing procurement systems
SECTION D: PROCUREMENT PERFORMANCE
7. Indicate the extent to which organization procurement performance has been affected by
the application of supplier evaluation criteria.
“Kindly indicate your level of agreement or disagreement on the statements below using a 5point Likert scale”
(1 = Strongly disagree, 2 = Disagree, 3 = Neutral, 4 = Agree, 5 = Strongly Agree)
Please indicate your response on the procurement performance
STATEMENTS
Reduction in product and material costs
Enhanced quality of output
Rate of returned goods/materials
Reduction in supplier quality problems
1
2
3
4
5
Eliminating wasteful steps in the production process
Supplier flexibility
Efficiency in supply chain management
Transparency in procurement about winning bids and prices
Procurement function work in compliance with procurement
procedures
Is the choice to use a specific contract strategy inspired by the
need to deliver value for money by Procurement
Is the choice to use a specific contract strategy inspired by the
need to deliver value for money by Procurement
Is the choice to use a specific contract strategy inspired by the
need to deliver value for money by Procurement
Is the choice to use a specific contract strategy inspired by the
need to deliver value for money by Procurement
THANK YOU