If users are using a wireless network in connecting to printer then they should follow these steps: Firstly, users are advised to restart their printer by turning it off. Now, they should wait for 10 seconds, and
then do disconnect the power cord from their printer.
Next, do turn off your computer
Now, users should connect the printer power cord to the printer and then turn the printer back on
Thereafter, users should disconnect the power cord from their wireless router
Next, do wait for 10 seconds, before reconnecting it
Now, this will take a few minutes for your internet to come back on
Whenever it connects back, do power on your computer
Next, users are supposed to use the HP wireless setup wizard or the HP Smart software, and then they
should connect their printer to their network
Now, do print a wireless report to see what type of connectivity issues are still existing
Finally, users can find this report in the Network settings or the Wireless menu of their printer.
If HP Printer offline still persists, then it’s a job for your network administrator or router manufacturer. The
connection issues can be assumed to be too complicated to be identified beyond these steps and so it’s
always advised to consult HP technical professionals, if offline problem persists.
If status of your printer changes from HP Printer offline to online, then your issue is appropriately
resolved. In case, if it still shows “offline” then users are supposed to print a network configuration
report. This report can be done through the Settings or Wireless menu for your printer.
Next, users should follow these steps.
Firstly, users are supposed to right-click on their printer name, and then choose Printer Properties,
and click the Ports tab.
Next, do select Add Port
Now, do select Standard TCP/IP Port and then click New Port
Subsequently, users are supposed to use the network configuration report they have ran previously to
add a new port -a hostname is preferred
Next, do go back to the Devices and Printers window and then press F5
Lastly, users should check their printer status by clicking it
If status of your HP printer changes from HP Printer offline fix to online, then this issue is
appropriately resolved. In case, if it still shows “offline”, then users should move on to the next section.
Changing HP printer from Offline to Online status
In case, if users are receiving message of HP Printer Offline, then this can be infuriating and
challenging for them. This message does not suggest that your printer is broken or mishandled but is
not communicating properly with the device sending the print job. Unfortunately speaking, an HP
offline printer, showing the message- HP Printer Offline, cannot receive new print jobs and cannot
process them and so it’s vital to solve these issues. Therefore, users are advised to follow the
troubleshooting guide to fix these issues. Before proceeding further, it’s important for users to save
their work so that they can print their tasks and projects later, when offline issues are appropriately
fixed.