SOFTWARE ERRORS GUIDE
Software release: 11.5
Rev: 22, 06/19/2020
Cod: 97050190
CONTENTS
ERRORS TABLES
Software errors
File exceptions errors
Archive errors
Operating System errors
Database errors
Microsoft Image Mastering API errors
MODULES errors
Dongle key errors
PaxScan errors
PixDyn errors
7G Firmware errors
Pixium Interface errors
Software errors
ERROR CODE
MESSAGE
01.002.0001
Unable to create message! Resources
in use : [value] handles, [value] GDI
System resources are exhausted Restart the software
objects ([value] peak), [value] User
objects ([value] peak).
01.006.0001
ERROR: Counter check failed !
[value] The current session will be
closed.
Counter difference between INI
Contact Service
file and dongle key
01.007.0001
Error! It's not possible to decrease
document counter!
The modified counter value is
less than the old one
Insert a higher value
Memory Allocation failed
Make sure to have the
minimum RAM memory
amount. If the problem
persists, contact Service
01.008.0001
ERROR!
REASON
SOLUTION
01.008.0004
ERROR! ID # [number]
Memory Allocation failed
Make sure to have the
minimum RAM memory
amount. If the problem
persists, contact Service
01.008.0007
ERROR!
Matrix Inversion failed
Reposition the TIN phantom
01.008.0008
ERROR!
Singular Value Decomposition
failed
Contact Service
01.008.0011
ERROR! ID # [number]
Not enough spheres in the
image
Reposition the TIN phantom
01.008.0012
ERROR! ID # [number]
Spheres not correctly identified
Reposition the TIN phantom
01.008.0013
Analysis failed for current image.
Please check the position of the
Calibration Tin phantom and repeat
the scan.
Spheres not found in an image
Reposition the TIN phantom
01.008.0014
Error! Analysis was aborted because
of the following discarded images:
One or more images were
([images]). Please check the position
discarded. Analysis aborted
of the Calibration Tin phantom and
repeat the scan.
Reposition the TIN phantom
01.008.0015
Two consecutive images (or the
Too much angular difference [value]
last image respect to the first
between Image [number] and Image
one) were acquired at a too
[number]. Please repeat the scan and
different angle, the analysis was
check its correctness.
cancelled.
Check the speed of the scan
and the frequency of the
acquisition during the all 360
degrees
01.008.0016
After image's discard the
Too much angular difference [value]
acquisition's angle of two
between Image [number] and Image
consecutive images is too
[number]. Please repeat the scan and
different, the analysis was
check its correctness.
cancelled.
Verify the TIN phantom
position. The spheres
superposition has to be as
short as possible.
01.008.0017
Current image is invalid. The
process will be aborted. Please,
repeat the scan...
One of the spheres scan's
images is corrupted
Do another scan
01.008.0018
Invalid configuration parameter.
Calibration will be aborted for FOV
# [number]
Unable to apply the calibration
at the specified field due to a
configuration file error
Repeat mattarellum
acquisition and analysis
01.008.0019
Unable to load the Calibration Tin
parameters. Calibration will be
aborted.
The Tin parameters for the
analysis were not found
Contact Service
01.008.0020
ERROR! ID no. XXX
Not enough spheres in the
image
Reposition the TIN phantom
SEE
01.009.0001
01.009.0002
[filename] Opening Failed !
[FileErrorCode]
Error in the opening of the.rtf
file in writing mode
See the File Exception
Errors section
Out of memory !
Exception memory in the .rtf
file serialization
Make sure to have the
minimum RAM memory
amount. If the problem
persists, contact Service
File Exception in the .rtf file
serialization
If the software is running in
a network, check the
network connections and that
the server is on
The file you searched was not
found
Use the right directory and
Filename
01.009.0003
File
exceptions
errors
01.009.0003
File not found !
01.009.0003
Too many open files ! Please, close a Unable to open another file, too
Close some application
few applications...
many files opened
01.009.0003
Disk full !
Not enough space on the Hard
Disk
Free disk space
01.009.0003
Generic File Error ! [OSErrorCode]
See the Operating System
Errors section
See the Operating System
Errors section
01.009.0004
Generic Archive Error !
[ArchiveErrorCode]
Archive Exception in the .rtf file See the Archive Exception
serialization
Errors section
Archive
errors
01.009.0005
[filename] Opening Failed !
[FileErrorCode]
Error in the counters read only
opening
See the File Exception
Errors section
File
exceptions
errors
01.010.0001
[filename] Opening Failed !
[FileErrorCode]
Error in the opening of the .bmp See the File Exception
file in writing mode
Errors section
File
exceptions
errors
01.010.0002
File Exception in the .bmp file
reading/writing
If the software is running in
a network, check the
network connections and that
the server is on
The file you searched was not
found
Use the right directory and
Filename
Operating
System errors
01.010.0002
File not found !
01.010.0002
Too many open files ! Please, close a Unable to open another file, too
Close some application
few applications...
many files opened
01.010.0002
Disk full !
Not enough space on the Hard
Disk
Free disk space
01.010.0002
Generic File Error ! [OSErrorCode]
See the Operating System
Errors section
See the Operating System
Errors section
Operating
System errors
01.010.0003
[filename] Opening Failed !
[FileErrorCode]
Error in the .bmp file read only
opening
See the File Exception
Errors section
File
exceptions
errors
01.010.0004
This is not a valid BMP file. Please,
select a Windows BMP file.
The opening file is not a valid
bitmap one
Select a valid .bmp file
01.011.0001
This is an invalid BMP file.
The selected file is not a valid
.bmp
It could be a compressed one
01.011.0002
[filename] Opening Failed !
[FileErrorCode]
Unable to open the file
Header.dat for reading
See the File Exception
Errors section
File
exceptions
errors
01.011.0003
[filename] Opening Failed !
[FileErrorCode]
Unable to open the file
Header.dat for writing
See the File Exception
Errors section
File
exceptions
errors
Out of memory !
Memory exception in the
reading of the file Header.dat
Make sure to have the
minimum RAM memory
amount. If the problem
persists, contact Service
01.011.0004
01.011.0005
File exception in the reading of
the file Header.dat
If the software is running in
a network, check the
network connections and that
the server is on
The file you searched was not
found
Use the right directory and
Filename
01.011.0005
File not found !
01.011.0005
Too many open files ! Please, close a Unable to open another file, too
Close some application
few applications...
many files opened
01.011.0005
Disk full !
Not enough space on the Hard
Disk
Free disk space
01.011.0005
Generic File Error ! [OSErrorCode]
See the Operating System
Errors section
See the Operating System
Errors section
Operating
System errors
01.011.0006
Generic Archive Error !
[ArchiveErrorCode]
Archive exception in the
reading of the file Header.dat
See the Archive Exception
Errors section
Archive
errors
Out of memory !
Memory exception in the
writing of the file Header.dat
Make sure to have the
minimum RAM memory
amount. If the problem
persists, contact Service
File exception in the writing of
the file Header.dat
If the software is running in
a network, check the
network connections and that
the server is on
The file you searched was not
found
Use the right directory and
Filename
01.011.0007
01.011.0008
01.011.0008
File not found !
01.011.0008
Too many open files ! Please, close a Unable to open another file, too
Close some application
few applications...
many files opened
01.011.0008
Disk full !
Not enough space on the Hard
Disk
Free disk space
01.011.0008
Generic File Error ! [OSErrorCode]
See the Operating System
Errors section
See the Operating System
Errors section
01.011.0009
Generic Archive Error !
[ArchiveErrorCode]
Archive exception in the writing See the Archive Exception
of the file Header.dat
Errors section
01.015.0001
Invalid date. Please, insert it again...
The date is a future one
Write a correct date
01.015.0002
Invalid date. Please, insert it again...
The date is impossible
Write a correct date
01.015.0003
Year must contain four digits.
The year is only 2 digits
Write the all 4 digits
01.016.0001
Register Test failed !!! [number of
failed]
Error in the CPU register test
Contact Service
01.016.0002
Integer Test failed !!![number of
failed]
Error in the integer CPU test
Contact Service
01.016.0003
Floating Point Test failed !!!
[number of failed]
Error in the float CPU test
Contact Service
01.016.0004
RAM Test failed !!! [number of
failed]
Error in the RAM CPU test
Contact Service
01.018.0001
[filename] Opening Failed !
[FileErrorCode]
Error in the IMG file opening
(for reading)
See the File Exception
Errors section
01.018.0002
Out of memory !
Memory exception reading the
IMG file
Make sure to have the
minimum necessary RAM
memory amount
File exception reading the IMG
file
If the software is running in
a network, check the
network connections and that
the server is on
The file you searched was not
found
Use the right directory and
Filename
01.018.0003
01.018.0003
File not found !
01.018.0003
Too many open files ! Please, close a Unable to open another file, too
Close some application
few applications...
many files opened
Operating
System errors
Archive
errors
File
exceptions
errors
01.018.0003
Disk full !
Not enough space on the Hard
Disk
Free disk space
01.018.0003
Generic File Error ! [OSErrorCode]
See the Operating System
Errors section
See the Operating System
Errors section
Operating
System errors
01.018.0004
Generic Archive Error !
[ArchiveErrorCode]
Archive exception reading the
IMG file
See the Archive Exception
Errors section
Archive
errors
01.018.0005
[filename] Opening Failed !
[FileErrorCode]
Error in the IMG file opening
(for writing)
See the File Exception
Errors section
File
exceptions
errors
01.018.0006
The selected file [filename] is not a
known valid image.
The [filename] file in not an
known image
Use the correct program to
open the file
01.018.0007
Memory allocation failed !
[OSErrorCode]
Current image VirtualAlloc
failed
See the Operating System
Errors section. Check RAM
memory
Operating
System errors
01.018.0010
Memory allocation failed !
[OSErrorCode]
Current image VirtualAlloc
failed for 8bit conversion
See the Operating System
Errors section
Operating
System errors
01.018.0011
Out of memory !
Memory exception writing the
IMG file
Make sure to have the
minimum necessary RAM
memory amount
File exception writing the IMG
file
If the software is running in
a network, check the
network connections and that
the server is on
The file you searched was not
found
Use the right directory and
Filename
01.018.0012
01.018.0012
File not found !
01.018.0012
Too many open files ! Please, close a Unable to open another file, too
Close some application
few applications...
many files opened
01.018.0012
Disk full !
Not enough space on the Hard
Disk
Free disk space
01.018.0012
Generic File Error ! [OSErrorCode]
See the Operating System
Errors section
See the Operating System
Errors section
01.018.0013
Generic Archive Error !
[ArchiveErrorCode]
Archive exception writing the
IMG file
See the Archive Exception
Errors section. If
[ArchiveErrorCode] = 3 and
the Rawdata name was
changed it could be due to a
saving error
01.018.0014
Out of memory !
Memory exception copying
image file
Restart the software and
retry
Working directory not found
Check the server status and
that the selected directory is
not a root one (like D:\)
01.021.0001
01.021.0001
Database check failed ! Program
started in Safe Mode. Please, contact No database found
technical assistance.
If the software is running in
a network, check the
network connections and that
the server is on
01.021.0001
Work directories not found! Program
started in Safe Mode. Please, contact No working directory found
technical assistance.
If the software is running in
a network, check the
network connections and that
the server is on
01.021.0002
Not enough space on local disk.
Available Space : [space]
Not enough space
Free disk space
01.021.0003
The Emergency Stop switch is
engaged. Please, release it and wait 1
minute before you reconnect to the
scanner...
Reserved to Service. Check
The Emergency Switch is active
all emergency switches.
or the WS received a wrong
Check on TR10/FT10 of
signal on pin 8 of serial
NIM031, when the machine
connector
is ON here you get 0V
Operating
System errors
01.021.0004
Database not found ! [file name]
The database ([file name])
currently in use was not found.
The software attempted then to
run with a new empty database,
but this attempt failed because a
necessary file is missing from
the local installation folder.
Therefore, the software is
unable to run.
1) Launch setup again. If the
software is still unable to
run, contact Service. 2) As
soon as the software runs,
check that the working
folders are correctly
configured and that the
folders are visible from this
workstation.
01.021.0005
Impossible to delete directory
Unable to delete the directory
Check that the disk exists
and that it is not read-only
01.021.0006
The software was launched from an
external application to perform a
new scan, but the InputFile doesn't
exist or is not accessible. The
application will be closed.
The software that launched the
application didn't create the
InputFile
Reinstall the third party
software
01.021.0007
Error during device initialization
The device initialization failed,
possibly due to errors in the
configuration files
Refer to more specific
messages about possible
hardware failures, if they
appeared. Otherwise, contact
Service
01.021.0008
The software was launched from an
external application to perfom a new It is not possible to create the
scan, but it's not possible to save the OutputFile for the third party
OutputFile. The application will be application
closed.
Reinstall the third party
software
01.021.0009
The software was launched from an
external application to perfom a new It is not possible to create the
scan, but it's not possible to initialize OutputFile for the third party
the OutputFile to default parameters. application
The application will be closed.
Reinstall the third party
software
01.021.0010
The software was launched from an
external application to perfom a new
scan, but it's not possible to run the
application because this computer is
not the Main Workstation. The
application will be closed.
A third party software called the
application but no Newtom
scanner are connected to this
computer because this is not a
main workstation
Use a main workstation or
install the third party
software on a main
workstation
01.021.0011
It's not possible to run NNTBurner
software.
The software was not able to
open NNTBurner
Reinstall the software
01.021.0012
Unable to read burning compilation
file. The file may be corrupted.
Please, delete it and try again.
The software can't read the
compilation.dat file
Delete the file
01.021.0013
Unable to write burning compilation
the software can't write the
file. The file may be corrupted.
compilation.dat file
Please, delete it and try again.
Delete the file
01.021.0014
Error in the creation of the Burner
compilation file
Error in the Opening/Creation
of the Burner Compilation file
Check the file path and name
Check write permission Be
sure that no other programs
are using the file
01.021.0015
Error launching the Burner program
Error starting the Burner
Check the burner path and
name Check the Free
Memory
01.021.0016
Error in the creation of the Burner
patient info file
Error in the Opening/Creation
of the Burner patient info file
Check the file path and name
Check write permission Be
sure that no other programs
are using the file
01.021.0017
The NNTBurner Compilation was
not correctly prepared
The procedure that creates the
Compilation didn't do that
Control other error messages
or Contact Service
01.021.0018
The Burner compilation was not
correctly prepared
The procedure that creates the
Compilation didn't do that
Control other error messages
or Contact Service
01.021.0019
Missing Burner path and filename
There is not the Burner filename Insert the correct filename
and/or path
and path
01.021.0020
Missing Burner compilation path or
filename
There is not the Burner
Compilation filename and/or
path
Insert the correct filename
and path
01.021.0021
Missing Burner registration filename There is not the Registration
or path
filename and/or path
Insert the correct filename
and path
01.021.0023
It's not possible to run Remote
Support software. Error code:
[OSErrorCode]
Error launching
NNTRemoteSupport.exe
Verify the program presence
in the the software folder
Reinstall the software
01.021.0027
The software was launched from an
external application to import a new
DICOM dataset, but the indicated
DICOM File does not exist or is not
accessible. The application will be
closed.
The DICOM dataset provided
by the external application
Repeat the operation
doesn't exist or is not accessible
01.021.0030
Impossible to rename file:
[filename]->[filename]
Is not possible to rename
temporary 2D images for
software managing
01.021.0034
The brand configuration file is not
Is not possible to verify the
valid or not present. Please, re-install
software's brand
the software
Reinstall the software
01.021.0035
Impossible to update dongle key
brand configuration. Please, contact
Service
Is not possible to update the
dongle key brand configuration
Contact Service
01.021.0036
The installation brand mismatch the
dongle key brand. Please, uninstall
the software and re-install it again
using the right brand installer.
Brand mismatch between
installation and dongle key
Uninstall the software and
reinstall it again using the
right brand installer
01.021.0037
You are running the software on a
Main Workstation but the dongle key Dongle key not found, the
is not present, not valid or not
software will start in 2D mode
readable. the software will be run in oly
a limitated version
Verify the dongle key plug.
Reinstall the software
01.021.0038
You are running the software on a
Main Workstation but the dongle key
Dongle key not valid for 3D
does not contain an EXPERT or a
scan procedures
SCAN configuration. It will not be
possible to perform new acquisitions
Plug an EXPERT or SCAN
dongle key
01.021.0040
The ImplantDB.dat file was not
found in the Local folder
The file was not found in the
Local folder
Reinstall the software
01.021.0041
The Basic configuration on your
dongle key is no longer supported.
Please remove the dongle key from
your workstation, then restart the
software
The software with 'basic' dongle
Use NNT without dongle
key configuration is no more
key
supported
01.021.0042
Unable to delete the Output File
It is not possible to delete the
OutputFile for the third party
application
Check user's rights. Reinstall
the third party software.
01.021.0043
Any message
Error running the virtual
keyboard
Reinstall the software
01.021.0044
The software was launched from an
external application to import a new
DICOM dataset, but local software
configuration does not allow to
perform this operation. The
application will be closed
The dongle key does not allow
to manage CBCT data
Contact your local dealer
01.021.0045
No Dongle Key detected
The software cannot find a
dongle key on your computer
Re-plug the dongle key.
Reinstall the software
01.021.0046
Any message
Error closing the virtual
keyboard
Reinstall the software
Verify the user's rights
01.021.0047
File [filename] not found ! Please,
verify the current path or reinstall
the software.
01.021.0048
The software cannot find some
Work directories not found ! Session important working directories
aborted ! [folder name(s)]
([folder name(s)]) and must
close.
Reinstall the software
01.021.0049
The software cannot find some
Work directories not found! Program
working directories ([folder
started in Safe Mode. Please, contact
name(s)]) and must switch to
Service. [folder name(s)]
Safe Mode.
Check that the folders exist
and are visible (verify
network connections).
01.021.0050
Few system resources available,
please restart the program.
Resources in use : [value] handles,
[value] GDI objects ([value] peak),
[value] User objects ([value] peak).
System resources are exhausting Restart the software
01.021.0051
It is not possible to run Dose Book
Tool software
There is some problem with the
Restart the software
Dose Book Tool application
01.021.0052
Error during the software startup
Some initializations failed
during the software startup
Contact Service
01.021.0053
The Shared folder and the
application folder are the same.
Please modify the Shared folder.
The Shared folder has been
setted as the application folder
(usually C:\NNT)
Choose another path for the
Shared folder (Usually
C:\NNT\Shared)
01.021.0054
ERROR ! Error while sending the e- It was not possible to send the
mail [cause]
email due to the written cause
01.021.0055
VDDS command: input file not
specified
Check that the software is
Error in VDDS command: input correctly configured to
file not specified
receive VDDS commands.
Contact Service
01.021.0056
VDDS command: invalid module
name: [name]
Check that the software is
correctly configured to
Error in VDDS command: input receive VDDS commands
file not specified
and that the specified
command is supported.
Contact Service
01.021.0057
Can't run the CFLLog Viewer to
collect Log files
Error launching CFLLog
Viewer: it's missed or not
installed
01.021.0058
The file generated by CFLLog is too The size of the attached file is
big to be attached to an email
too big
Contact Service
01.021.0059
[filename] Opening Failed !
[FileErrorCode]
Error in the opening of an
CommandFile for reading
See the File Exception
Errors section
01.021.0060
The File [path] does not exist !
It was not possible to continue
because the file doesn't exist
Close the software and try
again otherwise contact
service
01.021.0061
Cannot find or run the executable
located in: [Path]
Unable to find or run the
executable needed to retrieve
the informations
Check if the file exists and if
the account has the
permission to run it. Close
the software and try again
01.021.0062
The File [path] does not exist !
It was not possible to continue
because the file doesn't exist
Close the software and try
again otherwise contact
service
01.021.0063
NNTBurner was already running. It
is not possible to modify the
compilation
The user opened NNTBurner
without closing the already
running NNTBurner session.
The old NNTBurner session
will be displayed.
Close the old NNTBurner
session before opening the
new one
The software cannot find the
Filters.ini file
Reinstall the software
Check connection
parameters, firewall,
antiviruses, network user
privileges
Check if the CFLLog
component is installed or
Contact Service
File
exceptions
errors
01.021.0064
Wrong Dongle Key! This feature is
avalaible only with the right Dongle
Key
01.021.0065
This feature is not available with the The update model is not
current device
available for this device
01.021.0066
An error occurred during the
generation of the update code
A generic error occurred during
the generation of the update
Retry or contact Service
code
01.021.0067
A mismatch in the detector data
connection was detected
A different network MAC
Retry or contact Service
address is registered into device
01.021.0068
Something goes wrong during the
A different model is registered
device model verification (Key FOV into device. Key Lock FOV
mismatch)
mismatch
Retry or contact Service
01.021.0069
Configuration file mismatch
A different configuraton file is
registered on the device
Retry or contact Service
01.021.0070
Unable to find necessary information Unable to find data in the Image Configure the correct Image
about the device
folder
Folder
01.021.0071
[filename] Deleting Failed !
Error deleting the folder where
the external DICOM Files will
be copied
Verify the files in the folder
are not used by other
programs Check user's rights
01.021.0072
[filename] Creation failed !
Can't create the subfolder in a
"Send data to" command
Check the user's rights in the
export folder
01.021.0073
It's not possible to run partnering
software.
Unable to run third-party
software
Reinstall third-party
software
01.021.0074
Error in third party software
configuration
Unable to correctly launch a
third party software
Check 3rd party software
configuration, expecially the
user's rights on the
directories Check DICOM
01.021.0075
[AppName] [exitcode] [message]
The third party software
[AppName] has returned with a
known value: [exitcode]
Normal exit, see the third
party software's message and
manual for a solution
01.021.0076
[AppName] [exitcode]
The third party software
[AppName] has returned with
an unknown value: [exitcode]
This third party software
give an exit code which is
not managed. See the third
party software's message and
manual for a solution
01.021.0077
[AppName] Unable to retrieve the
termination exit code: [errCode]
The software was not able to
retrieve the [AppName] third
party software's exit code
Check user's privileges
01.021.0078
The software waits for the
[AppName] Timeout waiting for the [AppName] third party
application to terminate the process software's exit until the timeout
was reached
01.021.0079
[AppName] Error waiting for the
application to terminate the process
[errCode]
The software waits for the
[AppName] third party
software's exit, but an error
occurred
Check user's privileges
01.021.0080
Input from touch!. This operation is
allowed only on workstation
Operation not allowed from
touch input
Must use the software from
the workstation
01.021.0081
Error launching a third party
software
Third party software not
installed, not working correctly
or not found at the expected
location
Check that the third party
software is installed on the
workstation. If the problem
persists, contact Service
01.021.0082
The current Dongle Key is not
supported for this feature
Unable to connect to the database of The database of the primary
the primary archive. [database
archive cannot be opened
filename] Session aborted !
correctly
You are using an old type of
Dongle Key that is not
supported
Connect a proper device
Check the third party
software works properly.
Increase the timeout
Refer to more specific
messages about possible
errors related to the database,
if they appeared. Otherwise,
check that the database file is
not on a disconnected drive.
01.021.0083
Something goes wrong during the
A different model is registered
device model verification (Cfg FOV into device. Key Lock FOV
mismatch)
mismatch
01.021.0085
Failed to open a data in third
Unable to open this data from third
party software. It can be opened Open the data from the
party software. The data may be
only from the workstation
workstation that stored it
stored on another workstation which
which has this data stored
locally
shares the same archive.
locally
01.021.0086
Another workstation's software
The software version is not
in the same network was
compatible with other workstation in
upgraded and this software's
the same network. Please upgrade
version is not compatible with
this workstation's software.
the new one
Upgrade also this
workstation's software to the
newer version
01.022.0001
Unable to release document sharing
resources File = [filename]
[FileErrorCode]
File exception in the LOCK
document file cancellation
See the File Exception
Errors section
File
exceptions
errors
01.022.0002
Unable to initialize document
sharing resources File = [filename]
[FileErrorCode]
File exception in the LOCK
document file opening (for
writing)
See the File Exception
Errors section
File
exceptions
errors
01.022.0003
Unable to get document sharing info File exception in the LOCK
File = [filename] [FileErrorCode]
document file reading
See the File Exception
Errors section
File
exceptions
errors
01.022.0004
Unable to open document sharing
info File =[filename]
[FileErrorCode]
File exception in the LOCK
document file opening (for
reading)
See the File Exception
Errors section
File
exceptions
errors
01.022.0005
Unable to write document sharing
info File = [filename]
[FileErrorCode]
File exception in the LOCK
document file writing
See the File Exception
Errors section
File
exceptions
errors
01.022.0006
Document sharing info file already
opened. The current document will
be read-only File = [filename]
[FileErrorCode]
File exception due to the
impossibility to write on the
disk
See the File Exception
Errors section
File
exceptions
errors
01.023.0001
Irrecoverable error! Application will
Unable to save the document
be terminated.
01.023.0002
Bad file format. Selected document
was not created by this software.
Tried to open a RDH file made
by another software or by a
further software version
Install the right software
version to read the document
01.023.0003
Document not found. [filename]
Either it was moved, or it could be
local in another workstation
The document header file is not
in the place saved in the DB, the
file could be moved or local in
another workstation
Try to open the document
from all the other
workstations. If the file was
exported refresh the DB
01.023.0004
Unable to create window(s) for
display the kind of image selected.
It is not possible to create a
software window to show this
kind of image
Contact Service
01.023.0005
Unable to create the document path.
Unable to create the path for
saving the new document
If the software is running in
a network, check the
network connections and that
the server is on
01.023.0006
Not enough space to store the new
document.
Insufficient disk space to save
the new document
Free disk space
01.023.0009
Document creation failed due to
missing patient data
Unable to find the document's
patient's data
Check the patient's data in
the parent document
01.023.0010
Patient info mismatch. Report
opening failed. Please, contact
Service
The study and the report have
different patient's info
Contact Service
01.023.0011
Unsupported file format. Selected
document was created by a newer
software version and is not readable
by this one
The document (report) version
is newer than the installed
software one
Update the software to the
latest version
Retry or contact Service
Contact Service
01.023.0012
Document not found. [filename]
Either it was moved, or it could be
local in another workstation
The document header file is not
Try to open the document
in the place saved in the DB, the
from all the other
file could be moved or local in
workstations
another workstation
01.023.0014
The NNTBurner Compilation was
not correctly prepared
The procedure that creates the
Compilation didn't do that
Control other error messages
or Contact Service
01.023.0015
The Burner compilation was not
correctly prepared
The procedure that creates the
Compilation didn't do that
Control other error messages
or Contact Service
01.023.0016
Missing Burner path and filename
There is not the Burner filename Insert the correct filename
and/or path
and path
01.023.0017
Error launching the Burner program
Error starting the Burner
Check the burner path and
name. Check the Free
Memory
01.023.0018
Unable to read burning compilation
file. The file may be corrupted.
Please, delete it and try again.
The software can't read the
compilation.dat file
Delete the file
01.023.0019
Error while sending the email
Can't send the email with
attachments
Check the email
configuration and the
maximum size of the
attachments
01.023.0020
Error creating a SHARP 2D image
Error during reconstruction of a
Check memory consumption
SHARP 2D PAN
01.023.0021
NNTBurner was already running. It
is not possible to modify the
compilation
The user opened NNTBurner
without closing the already
running NNTBurner session.
The old NNTBurner session
will be displayed.
01.023.0022
Graphics adapter or driver does not
support the features requested.
Advanced 3D rendering engine
(3DFM) not available
1) Check the graphics driver.
2) Select another engine
(example: 3DSC) from File Graphics driver is not correctly > 3D general settings.
installed or the graphics adapter NOTE: Some features may
(GPU) is not supported
not be available. 3) Upgrade
the graphics adapter with a
supported one. 3) Contact
service.
01.023.0027
Error: can't export the image in
DICOM format - Module: [num],
Error Num: [num]
Unable to create the DICOM
format of the image
01.023.0028
Error: can't export the Treated image Unable to create the Treated
- Module: [num], Error Num: [num] image
Restart the software
01.023.0029
Error: can't export the Default image Unable to create the default
- Module: [num], Error Num: [num] image
Restart the software
01.024.0001
Unable to save the document. The
application will run in Safe Mode.
Unable to save the document
If the software is running in
a network, check the
network connections and that
the server is on
01.024.0007
Document not found. [filename]
Either it was moved, or it could be
local in another workstation.
The header file is not in the
place saved in the DB
Try to open the document
from all the other
workstations If the file was
exported refresh the DB
01.024.0012
Error reading configuration file !
Error loading some parameters
needed for the RawData
initialization
Repeat the scan. If the
problem persists, contact
Service
01.024.0013
Error reading configuration file !
Error loading some parameters
needed for the RawData
initialization
Repeat the scan. If the
problem persists, contact
Service
01.027.0001
Impossible to create file [filename] !
Please, verify the current path or if
Unable to create the file
the drive is read-only.
Close the old NNTBurner
session before opening the
new one
Check DICOM
configuration. Restart the
software
Verify the path and that the
driver is not read only
01.027.0003
01.027.0004
[filename] Opening Failed !
[FileErrorCode]
Error in the opening of the file
for reading
See the File Exception
Errors section
Out of memory !
Error in the opening of the file
for reading (memory)
Make sure to have the
minimum RAM memory
amount. If the problem
persists, contact Service
Error in the opening of the file
for reading (file)
If the software is running in
a network, check the
network connections and that
the server is on
The file you searched was not
found
Use the right directory and
Filename
01.027.0005
File
exceptions
errors
01.027.0005
File not found !
01.027.0005
Too many open files ! Please, close a Unable to open another file, too
Close some application
few applications...
many files opened
01.027.0005
Disk full !
Not enough space on the Hard
Disk
Free disk space
01.027.0005
Generic File Error ! [OSErrorCode]
See the Operating System
Errors section
See the Operating System
Errors section
Operating
System errors
Archive
errors
File
exceptions
errors
01.027.0006
Generic Archive Error !
[ArchiveErrorCode]
Error in the opening of the file
for reading (archive)
See the Archive Exception
Errors section If
[ArchiveErrorCode] = 6,
delete the
'GraphicOption.dat' file
located under the shared
folder
01.027.0007
[filename] Opening Failed !
[FileErrorCode]
Error in the opening of the file
for writing
See the File Exception
Errors section
Out of memory !
Error in the opening of the file
for writing (memory)
Make sure to have the
minimum RAM memory
amount. If the problem
persists, contact Service
Error in the opening of the file
for writing (file)
If the software is running in
a network, check the
network connections and that
the server is on
The file you searched was not
found
Use the right directory and
Filename
01.027.0008
01.027.0009
01.027.0009
File not found !
01.027.0009
Too many open files ! Please, close a Unable to open another file, too
Close some application
few applications...
many files opened
01.027.0009
Disk full !
Not enough space on the Hard
Disk
Free disk space
01.027.0009
Generic File Error ! [OSErrorCode]
See the Operating System
Errors section
See the Operating System
Errors section
Operating
System errors
01.027.0010
Generic Archive Error !
[ArchiveErrorCode]
Error in the opening of the file
for writing (archive)
See the Archive Exception
Errors section
Archive
errors
01.037.0001
[filename] Opening Failed !
[FileErrorCode]
Error in the opening of
RepTin.dat (for reading)
See the File Exception
Errors section
File
exceptions
errors
Out of memory !
Memory exception in the
RepTin.dat serialization
Make sure to have the
minimum RAM memory
amount. If the problem
persists, contact Service
01.037.0002
If the software is running in
File exception in the RepTin.dat a network, check the
serialization
network connections and that
the server is on
01.037.0003
01.037.0003
File not found !
The file you searched was not
found
Use the right directory and
Filename
01.037.0003
Too many open files ! Please, close a Unable to open another file, too
Close some application
few applications...
many files opened
01.037.0003
Disk full !
Not enough space on the Hard
Disk
Free disk space
01.037.0003
Generic File Error ! [OSErrorCode]
See the Operating System
Errors section
See the Operating System
Errors section
Operating
System errors
01.037.0004
Generic Archive Error !
[ArchiveErrorCode]
Archive exception in the
RepTin.dat serialization
See the Archive Exception
Errors section
Archive
errors
01.037.0005
File [filename] not found! Please,
verify the current path or reinstall
the software.
Error in the opening of
Correct the path or reinstall
RepTin.dat, the file doesn't exist the software
01.038.0001
Error: Null pointer.
No RawData document found
Restart the software or
Contact Service
01.038.0003
Out of memory !
Error in the initialization of the
reconstruction process
Contact Service or reduce
the reconstructed area
01.038.0005
Out of memory !
Error while allocating memory
during the reconstruction
process
Contact Service or reduce
the reconstructed area
Error while saving a temporary
file during the reconstruction
process
Contact Service
The file you searched was not
found
Use the right directory and
Filename
01.038.0006
01.038.0006
File not found !
01.038.0006
Too many open files ! Please, close a Unable to open another file, too
Close some application
few applications...
many files opened
01.038.0006
Disk full !
Not enough space on the Hard
Disk
Free disk space
01.038.0006
Generic File Error ! [OSErrorCode]
See the Operating System
Errors section
See the Operating System
Errors section
Error while opening a
temporary file during the
reconstruction process
Contact Service
The file you searched was not
found
Use the right directory and
Filename
01.038.0007
01.038.0007
File not found !
01.038.0007
Too many open files ! Please, close a Unable to open another file, too
Close some application
few applications...
many files opened
01.038.0007
Disk full !
Not enough space on the Hard
Disk
Free disk space
01.038.0007
Generic File Error ! [OSErrorCode]
See the Operating System
Errors section
See the Operating System
Errors section
01.038.0008
An error has occurred.
Reconstruction will be aborted.
Please, contact Service.
Error in the reconstruction
process while using OpenCL
Check that the correct
graphics adapter driver is
installed
01.039.0001
Error: Null pointer.
No RawData document found
Restart the software or
Contact Service
01.039.0002
An error has occurred.
Reconstruction will be aborted.
Please, contact Service.
Error in the reconstruction
process
Contact Service
01.039.0003
Out of memory !
Error in the initialization of the
reconstruction process
Contact Service or reduce
the reconstructed area
01.039.0004
An error has occurred.
Reconstruction will be aborted.
Please, contact Service.
Unable to split the axials
matrices
Contact Service
01.039.0005
Out of memory !
Error while allocating memory
during the reconstruction
process
Contact Service or reduce
the reconstructed area
Operating
System errors
Operating
System errors
01.039.0006
Error while saving a temporary
file during the reconstruction
process
Contact Service
The file you searched was not
found
Use the right directory and
Filename
01.039.0006
File not found !
01.039.0006
Too many open files ! Please, close a Unable to open another file, too
Close some application
few applications...
many files opened
01.039.0006
Disk full !
Not enough space on the Hard
Disk
Free disk space
01.039.0006
Generic File Error ! [OSErrorCode]
See the Operating System
Errors section
See the Operating System
Errors section
Error while opening a
temporary file during the
reconstruction process
Contact Service
The file you searched was not
found
Use the right directory and
Filename
01.039.0007
01.039.0007
File not found !
01.039.0007
Too many open files ! Please, close a Unable to open another file, too
Close some application
few applications...
many files opened
01.039.0007
Disk full !
Not enough space on the Hard
Disk
Free disk space
01.039.0007
Generic File Error ! [OSErrorCode]
See the Operating System
Errors section
See the Operating System
Errors section
01.039.0008
An error has occurred.
Reconstruction will be aborted.
Please, contact Service.
Error in the reconstruction
process while using OpenCL
Check that the correct
graphics adapter driver is
installed
The reconstruction of this
document requires a different
(probably more recent) version
of the software
If the document was
imported from another
installation, have the
reconstruction performed by
that software version, and
then try importing the
volumetric data, or using
DICOM import/export
01.039.0010
Missing or corrupted calibration
data. Primary reconstruction will be
aborted.
The reconstruction of this
document requires a different
(probably more recent) version
of the software
If the document was
imported from another
installation, have the
reconstruction performed by
that software version, and
then try importing the
volumetric data, or using
DICOM import/export
01.040.0001
Error #[KeyErrorCode] initializing
the hardware key device.
Unable to reach the dongle key:
See the Dongle Key Errors
see the Dongle Key Errors
section
Description
01.040.0002
Hardware Key device mismatch
found during verify procedure.
The actual dongle key is
different from the one used at
the program start
Use the correct dongle key
01.040.0003
Error reading Hardware Key data.
Unable to read the dongle key
configuration
Replace Dongle Key
01.040.0004
Invalid software configuration data.
The configuration data are not
valid
Replace Dongle Key
01.040.0005
Error reading Hardware Key data.
Unable to read the dongle key
architecture
Replace Dongle Key
01.040.0006
Invalid software architecture data.
The architecture data are not
valid
Replace Dongle Key
01.040.0007
Error reading Hardware Key data.
Unable to read the expiry date
Replace Dongle Key
01.040.0008
Invalid software expiring date.
The expiry date is not valid
Replace Dongle Key
01.040.0009
Error reading Hardware Key data.
Unable to read the last access
date
Replace Dongle Key
01.039.0009
Unable to start the primary
reconstruction for this type of
document. Your software version
could be out-of-date. Otherwise,
please contact Service.
Operating
System errors
Operating
System errors
Dongle key
errors
Unable to write the last access
date
01.040.0011
Error writing Hardware Key data.
01.040.0012
There are [remaining days] days left [remaining days] to the end of
to the software licence expiring.
the licence
Contact your
distributor/vendor for a
licence renew
01.040.0013
The software licence is expired.
Please contact your distributor and
supply it the Licence Renewal
Application Code LRAC : [Code]
The licence is expired
Contact your
distributor/vendor for a
licence renew
01.040.0014
Error reading Hardware Key data.
Unable to read the document
counter
Replace Dongle Key
01.040.0015
Error writing Hardware Key data.
Unable to write on the
document counter
Replace Dongle Key
01.040.0016
The software licence is expired.
Please contact your distributor and
supply it the Licence Renewal
Application Code LRAC : [Code]
The document counter has
reached the permitted limit
Contact your
distributor/vendor for a
licence renew
01.040.0017
Invalid Licence Renewal Grant Code
The LRGC is not valid
(LRGC), please try again...
Insert a valid LRGC code
01.040.0018
Internal error while generating the
renewal code...
Unable to generate the
encrypted code
Insert a valid LRGC code
01.040.0019
No hardkey serial number found;
impossible to continue the software
application.
The dongle key serial number is
Replace Dongle Key
not valid (typically is 0)
01.040.0020
Error reading Hardware Key data.
Unable to read the dongle key
serial number
Replace Dongle Key
01.040.0021
Error reading Hardware Key data.
Unable to read the document
serial number from the dongle
key
Replace Dongle Key
01.040.0022
Error writing Hardware Key data.
Unable to write the document
Replace Dongle Key
serial number on the dongle key
01.040.0023
Error reading Hardware Key data.
Unable to read the scan serial
number from the dongle key
Replace Dongle Key
01.040.0024
Error writing Hardware Key data.
Unable to write the scan serial
number on the dongle key
Replace Dongle Key
01.040.0025
Error reading Hardware Key data.
Unable to read the multi-FOV
configuration data
Replace Dongle Key
01.040.0026
Error reading Hardware Key data.
Unable to read the MIP
configuration data
Replace Dongle Key
01.040.0027
Error reading Hardware Key data.
Unable to read the [option]
configuration
Replace Dongle Key
01.040.0028
Error writing Hardware Key data.
Unable to write the [option]
Replace Dongle Key
configuration on the dongle key
01.040.0031
[filename] Opening Failed !
[FileErrorCode]
Error in the opening of
swcfg.dat (for reading)
See the File Exception
Errors section
Out of memory !
Memory exception in the
swcfg.dat serialization
Make sure to have the
minimum RAM memory
amount. If the problem
persists, contact Service
File exception in the swcfg.dat
serialization
If the software is running in
a network, check the
network connections and that
the server is on
The file you searched was not
found
Use the right directory and
Filename
01.040.0032
01.040.0033
Replace Dongle Key
01.040.0033
File not found !
01.040.0033
Too many open files ! Please, close a Unable to open another file, too
Close some application
few applications...
many files opened
File
exceptions
errors
01.040.0033
Disk full !
Not enough space on the Hard
Disk
Free disk space
01.040.0033
Generic File Error ! [OSErrorCode]
See the Operating System
Errors section
See the Operating System
Errors section
01.040.0034
Generic Archive Error !
[ArchiveErrorCode]
Archive exception in the
swcfg.dat serialization
See the Archive Exception
Errors section
01.040.0035
File [filename] not found! Please,
verify the current path or reinstall
the software.
Error in the opening of
swcfg.dat (for writing)
Correct the path or reinstall
the software
01.040.0036
Serial number read from file is not
valid. Please, contact Service
The serial number read from
swcfg.dat is empty
Contact Service
01.040.0037
Serial number that is being written to The serial number saved in the
file is not valid. Please, contact
last reading of swcfg.dat is
Service
empty
Contact Service
01.040.0038
Error while generating serial
number. Please, contact Service
The just generated serial
number is empty
Contact Service
01.040.0039
Serial number read from file is not
valid. Please, contact Service
The serial number saved in the
last reading of swcfg.dat is
empty
Contact Service
01.040.0040
Error writing Hardware Key data
Unable to write the brand on the
Replace Dongle Key
dongle key
01.040.0041
It is not possible to perform the
dongle key test. The dongle key is
not present, not valid or not
readable. It is not possible to
continue. The software will be
closed.
Verify the dongle key
The software does not detect the
presence. Unplug the dongle
dongle key
key, then plug it again
01.040.0042
Impossible to convert a 10 characters
The serial number generation
serial file code into a 16 characters
procedure failed
serial file code
01.040.0043
Error writing Dongle Key data
Unable to write the dongle key
RW options
Replace Dongle Key
01.040.0044
Unable to update your Dongle Key.
Brand mismatch error
The update-code brand is not
the right one
Use a correct verification
code
01.040.0045
Unable to update your Dongle Key.
Brand not adjournable
There is no brand
Contact Service
01.040.0046
Your Dongle Key serial is not valid
Error converting the dongle key Use a correct verification
serial
code
01.040.0047
Unable to update your Dongle Key.
Serial code mismatch error.
The verification code serial is
not the right one
Use a correct verification
code
01.040.0048
Unable to update your Dongle Key.
Error retrieving your actual options.
Error reading the dongle key
RW options
Replace Dongle Key
01.040.0049
Error reading Dongle Key data
Unable to read the dongle key
RW options
Replace Dongle Key
01.040.0058
The dongle key status is not valid for
network operations. Please, contact Login failed
Service
Replace Dongle Key and
check network status
01.040.0059
Too many workstations connected.
You have reached the maximum
number of simultaneous software
sessions.
Login failed
Disconnect at least one
workstation, more if problem
persists
Out of memory !
Memory exception in the
swcfg.bck backup serialization
Make sure to have the
minimum RAM memory
amount. If the problem
persists, contact Service
File exception in the swcfg.bck
backup serialization
If the software is running in
a network, check the
network connections and that
the server is on
01.040.0061
01.040.0062
Contact Service
Operating
System errors
The file you searched was not
found
Use the right directory and
Filename
01.040.0062
File not found !
01.040.0062
Too many open files ! Please, close a Unable to open another file, too
Close some application
few applications...
many files opened
01.040.0062
Disk full !
Not enough space on the Hard
Disk
Free disk space
01.040.0062
Generic File Error ! [OSErrorCode]
See the Operating System
Errors section
See the Operating System
Errors section
01.040.0063
Generic Archive Error !
[ArchiveErrorCode]
Archive exception in the
swcfg.bck backup serialization
See the Archive Exception
Errors section
01.040.0064
File [filename] not found! Please,
verify the current path or reinstall
the software.
Error in the opening of
swcfg.bck backup file (for
writing)
Correct the path or reinstall
the software
01.041.0001
No Dongle Key detected
The software cannot find thw
Dongle Key
Re-plug the Dongle Key
01.041.0002
Unable to create the verification
code
Error generating the verification
Contact Service
code
01.041.0003
Do not use non-valid codes. It is
possible that important options on
the Dongle Key will be deleted
The verification code is not
valid, use only correct codes
Use a correct verification
code
01.044.0001
The selected command is
performable only on an axial (slice)
image.
The selected image is not an
axial
Perform the selected
command on an axial image
01.044.0005
Not enough free process memory,
the procedure was aborted. Free
memory = [value]MB
System memory is exhausted
Restart the software
01.044.0006
Not enough free process memory,
the procedure was aborted. Free
memory = [value]MB
System memory is exhausted
Restart the software
01.045.0002
Impossible to create a sub-directory
for inizialize 3D bitmap images.
Make sure that the software work
drive is writeable and it is neither
full nor write-protected.
Unable to create the
subdirectory for storing the
MediaLab ActiveX axials
Make sure that the software
work drive is writable and it
is neither full nor writeprotected
01.045.0008
Not enough free process memory,
the procedure was aborted. Free
memory = [value]MB
System memory is exhausted
Restart the software
01.045.0009
Not enough free process memory,
the procedure was aborted. Free
memory = [value]MB
System memory is exhausted
Restart the software
01.045.0010
Not enough free process memory,
the procedure was aborted. Free
memory = [value]MB
System memory is exhausted
Restart the software
01.045.0011
Unable to find the placeholder 2D
file [filename]
The file is not present in the
installation folder
Reinstall the software or
place another custom image
in the specified folder
01.045.0012
Unable to read the placeholder 2D
file [filename]
The file is present, but it is not
possible to read it
Close all the program that
are opening the file (image
editor, antivirus, etc.)
Operating
System errors
01.048.0001
01.048.0002
01.048.0003
01.048.0004
01.048.0005
Not enough free process memory,
the procedure was aborted. Free
memory = [value]MB
In order to free memory, try
to : 1) Close other
applications. 2) Delete
unused images (crosses,
Not enough system resources to
multiplanars, etc.). 3)
complete the generation of new
Reduce the volume
secondary images in the
dimension. 4) Use many
volumetric data. The process is
short cuts instead of a single
cancelled
longer one. 5) Increase the
cross's step. 6) Decrease the
cross's width. 7) Increase the
voxel's size.
Not enough free process memory,
the procedure was aborted. Free
memory = [value]MB
In order to free memory, try
to : 1) Close other
applications. 2) Delete
unused images (crosses,
Not enough system resources to
multiplanars, etc.). 3)
complete the generation of new
Reduce the volume
secondary images in the
dimension. 4) Use many
volumetric data. The process is
short cuts instead of a single
cancelled
longer one. 5) Increase the
cross's step. 6) Decrease the
cross's width. 7) Increase the
voxel's size.
Not enough free process memory,
the procedure was aborted. Free
memory = [value]MB
In order to free memory, try
to : 1) Close other
applications. 2) Delete
unused images (crosses,
Not enough system resources to
multiplanars, etc.). 3)
complete the generation of new
Reduce the volume
secondary images in the
dimension. 4) Use many
volumetric data. The process is
short cuts instead of a single
cancelled
longer one. 5) Increase the
cross's step. 6) Decrease the
cross's width. 7) Increase the
voxel's size.
Not enough free process memory,
the procedure was aborted. Free
memory = [value]MB
In order to free memory, try
to : 1) Close other
applications. 2) Delete
unused images (crosses,
Not enough system resources to
multiplanars, etc.). 3)
complete the generation of new
Reduce the volume
secondary images in the
dimension. 4) Use many
volumetric data. The process is
short cuts instead of a single
cancelled
longer one. 5) Increase the
cross's step. 6) Decrease the
cross's width. 7) Increase the
voxel's size.
Not enough free process memory,
the procedure was aborted. Free
memory = [value]MB
In order to free memory, try
to : 1) Close other
applications. 2) Delete
unused images (crosses,
Not enough system resources to
multiplanars, etc.). 3)
complete the generation of new
Reduce the volume
secondary images in the
dimension. 4) Use many
volumetric data. The process is
short cuts instead of a single
cancelled
longer one. 5) Increase the
cross's step. 6) Decrease the
cross's width. 7) Increase the
voxel's size.
Not enough free process memory,
the procedure was aborted. Free
memory = [value]MB
In order to free memory, try
to : 1) Close other
applications. 2) Delete
unused images (crosses,
Not enough system resources to
multiplanars, etc.). 3)
complete the generation of new
Reduce the volume
secondary images in the
dimension. 4) Use many
volumetric data. The process is
short cuts instead of a single
cancelled
longer one. 5) Increase the
cross's step. 6) Decrease the
cross's width. 7) Increase the
voxel's size.
Not enough free process memory,
the procedure was aborted. Free
memory = [value]MB
In order to free memory, try
to : 1) Close other
applications. 2) Delete
unused images (crosses,
Not enough system resources to
multiplanars, etc.). 3)
complete the generation of new
Reduce the volume
secondary images in the
dimension. 4) Use many
volumetric data. The process is
short cuts instead of a single
cancelled
longer one. 5) Increase the
cross's step. 6) Decrease the
cross's width. 7) Increase the
voxel's size.
01.048.0008
Not enough free process memory,
the procedure was aborted. Free
memory = [value]MB
In order to free memory, try
to : 1) Close other
applications. 2) Delete
unused images (crosses,
Not enough system resources to
multiplanars, etc.). 3)
complete the generation of new
Reduce the volume
secondary images in the
dimension. 4) Use many
volumetric data. The process is
short cuts instead of a single
cancelled
longer one. 5) Increase the
cross's step. 6) Decrease the
cross's width. 7) Increase the
voxel's size.
01.048.0009
ERROR ! Bad or unexpected input
parameter.
Unexpected wrong parameter
while launching the MAR
procedure
Contact Service
01.048.0010
Opening Failed ! [filename]
The MAR procedure was
aborted because there was an
error when trying to open the
input document
See the solution of the error
related to the failed opening
of the document
01.048.0011
An error has occurred while creating
the destination document. The
process will be aborted. If the
problem persists, contact Service.
The MAR procedure failed
because there was an error when
trying to save the output
(corrected) document
Make sure to have the write
permission on the folder and
that the disk is not full. See
the solution of the error
related to the failed saving of
the document
Not enough free process memory,
the procedure was aborted. Free
memory = [value]MB
In order to free memory, try
to : 1) Close other
applications. 2) Delete
unused images (crosses,
Not enough system resources to
multiplanars, etc.). 3)
complete the generation of new
Reduce the volume
secondary images in the
dimension. 4) Use many
volumetric data. The process is
short cuts instead of a single
cancelled
longer one. 5) Increase the
cross's step. 6) Decrease the
cross's width. 7) Increase the
voxel's size.
01.048.0006
01.048.0007
01.048.0012
Not enough free process memory,
the procedure was aborted. Free
memory = [value]MB
In order to free memory, try
to : 1) Close other
applications. 2) Delete
unused images (crosses,
Not enough system resources to
multiplanars, etc.). 3)
complete the generation of new
Reduce the volume
secondary images in the
dimension. 4) Use many
volumetric data. The process is
short cuts instead of a single
cancelled
longer one. 5) Increase the
cross's step. 6) Decrease the
cross's width. 7) Increase the
voxel's size.
Not enough free process memory,
the procedure was aborted. Free
memory = [value]MB
In order to free memory, try
to : 1) Close other
applications. 2) Delete
unused images (crosses,
Not enough system resources to
multiplanars, etc.). 3)
complete the generation of new
Reduce the volume
secondary images in the
dimension. 4) Use many
volumetric data. The process is
short cuts instead of a single
cancelled
longer one. 5) Increase the
cross's step. 6) Decrease the
cross's width. 7) Increase the
voxel's size.
01.048.0015
Not enough free process memory,
the procedure was aborted. Free
memory = [value]MB
In order to free memory, try
to : 1) Close other
applications. 2) Delete
unused images (crosses,
Not enough system resources to
multiplanars, etc.). 3)
complete the generation of new
Reduce the volume
secondary images in the
dimension. 4) Use many
volumetric data. The process is
short cuts instead of a single
cancelled
longer one. 5) Increase the
cross's step. 6) Decrease the
cross's width. 7) Increase the
voxel's size.
01.048.0016
Error creating a SHARP 2D image
Error during reconstruction of a
Check memory consumption
SHARP 2D CEPH
Not enough free process memory,
the procedure was aborted. Free
memory = [value]MB
In order to free memory, try
to : 1) Close other
applications. 2) Delete
unused images (crosses,
Not enough system resources to
multiplanars, etc.). 3)
complete the generation of new
Reduce the volume
secondary images in the
dimension. 4) Use many
volumetric data. The process is
short cuts instead of a single
cancelled
longer one. 5) Increase the
cross's step. 6) Decrease the
cross's width. 7) Increase the
voxel's size.
01.048.0018
Not enough free process memory,
the procedure was aborted. Free
memory = [value]MB
In order to free memory, try
to : 1) Close other
applications. 2) Delete
unused images (crosses,
Not enough system resources to
multiplanars, etc.). 3)
complete the generation of new
Reduce the volume
secondary images in the
dimension. 4) Use many
volumetric data. The process is
short cuts instead of a single
cancelled
longer one. 5) Increase the
cross's step. 6) Decrease the
cross's width. 7) Increase the
voxel's size.
01.048.0019
Unable to find the placeholder 2D
file [filename]
The file is not present in the
installation folder
01.048.0013
01.048.0014
01.048.0017
Reinstall the software or
place another custom image
in the specified folder
01.048.0020
Unable to read the placeholder 2D
file [filename]
The file is present, but it is not
possible to read it
Close all the program that
are opening the file (image
editor, antivirus, etc.)
01.051.0001
[filename] Opening Failed !
[FileErrorCode]
Error in the opening of the
SHex.dat file for reading
See the File Exception
Errors section
01.051.0002
Out of memory !
Memory exception during the
serialization of SHex.dat
Make sure to have the
minimum RAM memory
amount
File
exceptions
errors
File exception during the
serialization of SHex.dat
01.051.0003
The file you searched was not
found
Use the right directory and
Filename
01.051.0003
File not found !
01.051.0003
Too many open files ! Please, close a Unable to open another file, too
Close some application
few applications...
many files opened
01.051.0003
Disk full !
Not enough space on the Hard
Disk
Free disk space
01.051.0003
Generic File Error ! [OSErrorCode]
See the Operating System
Errors section
See the Operating System
Errors section
Operating
System errors
01.051.0004
Generic Archive Error !
[ArchiveErrorCode]
Archive exception during the
serialization of SHex.dat
See the Archive Exception
Errors section
Archive
errors
01.051.0005
[filename] Opening Failed !
[FileErrorCode]
Error in the opening of the
SHex.dat file for writing
See the File Exception
Errors section
01.052.0001
File not found ! [filename]
[OSErrorCode]
Error during the copy of an
imported document
See the Operating System
Errors section
Operating
System errors
01.052.0002
File not found ! [filename]
[OSErrorCode]
Error during the document's
deletion
See the Operating System
Errors section
Operating
System errors
01.052.0003
Unable to Export document in Safe
Mode. The document path is not
available.
The document's directories are
not visible for an export
Verify network connections
01.052.0004
Unable to Delete document in Safe
Mode. The document path is not
available.
The document's directories are
not visible for a delete
Verify network connections
01.052.0005
Delete procedure will be skipped for
Another program is using this
the following document because it is
document, delete process
currently locked by another user.
aborted
[filename]
Close the other users
visualization of this
document
01.052.0012
could not retrieve documents list
from the database
Calibration document list
creation failed
Verify the DB presence in
the Shared folder. Verify
user's rights on the Shared
folder.
01.052.0013
could not retrieve documents list
from the database
Documents list creation for
automatic rawdata deletion
failed
Verify the DB presence in
the Shared folder. Verify
user's rights on the Shared
folder.
01.052.0014
could not retrieve documents list
from the database
Verify the DB presence in
Documents list creation for disc the Shared folder. Verify
burning by patient failed
user's rights on the Shared
folder.
01.052.0015
could not retrieve documents list
from the database
Verify the DB presence in
Documents list creation for disc the Shared folder. Verify
burning by document failed
user's rights on the Shared
folder.
01.052.0016
could not retrieve documents list
from the database
Documents list creation for
exporting by patient failed
Verify the DB presence in
the Shared folder. Verify
user's rights on the Shared
folder.
01.052.0017
could not retrieve documents list
from the database
Documents list creation for
importing by patient failed
Verify the DB presence in
the Shared folder. Verify
user's rights on the Shared
folder.
01.052.0018
could not retrieve documents list
from the database
Documents list creation for
exporting by document failed
Verify the DB presence in
the Shared folder. Verify
user's rights on the Shared
folder.
01.052.0019
could not retrieve documents list
from the database
Documents list creation for
document's deletion failed
Verify the DB presence in
the Shared folder. Verify
user's rights on the Shared
folder.
01.052.0020
could not retrieve documents list
from the database
Documents list creation for
background opening failed
Verify the DB presence in
the Shared folder. Verify
user's rights on the Shared
folder.
01.052.0021
could not retrieve documents list
from the database
Documents list creation for
document's opening failed
Verify the DB presence in
the Shared folder. Verify
user's rights on the Shared
folder.
01.052.0022
could not retrieve documents list
from the database
Documents list creation for
patient's data modification
failed - from
Verify the DB presence in
the Shared folder. Verify
user's rights on the Shared
folder.
01.052.0023
could not retrieve documents list
from the database
Documents list creation for
patient's data modification
failed - to
Verify the DB presence in
the Shared folder. Verify
user's rights on the Shared
folder.
01.052.0024
could not update document to the
database
Document's updating to DB
failed while opening/saving
Verify the DB presence in
the Shared folder. Verify
user's rights on the Shared
folder.
01.052.0025
could not update document to the
database
Document's updating to DB
failed while importing
Verify the DB presence in
the Shared folder. Verify
user's rights on the Shared
folder.
01.052.0026
could not update document to the
database
Document's updating to DB
failed while exporting
Verify the DB presence in
the Shared folder. Verify
user's rights on the Shared
folder.
01.052.0027
could not update document to the
database
Document's updating to DB
failed while deleting
Verify the DB presence in
the Shared folder. Verify
user's rights on the Shared
folder.
01.052.0028
Could not update patient data in any Document's updating to DB
of the selected documents. Operation failed while patient's data
will be aborted
modification
Verify the DB presence in
the Shared folder. Verify
user's rights on the Shared
folder.
01.052.0029
could not insert document into the
database
Document's insertion to DB
failed while opening/saving
Verify the DB presence in
the Shared folder. Verify
user's rights on the Shared
folder.
01.052.0030
could not insert document into the
database
Document's insertion to DB
failed while importing
Verify the DB presence in
the Shared folder. Verify
user's rights on the Shared
folder.
01.052.0045
Error while searching for current
document record in the database
Patient DB document's search
failed while importing
Verify the DB presence in
the Shared folder. Verify
user's rights on the Shared
folder.
01.052.0046
Error while searching for current
document record in the database
Patient DB document's search
failed while opening/saving
Verify the DB presence in
the Shared folder. Verify
user's rights on the Shared
folder.
01.052.0047
Error while searching for current
document record in the database
Patient DB document's search
failed
Verify the DB presence in
the Shared folder. Verify
user's rights on the Shared
folder.
01.052.0049
Error while trying to read the
database
Unable to choose the ID for the
next patient. Error searching a
patient in the Patient DB.
Verify the DB presence in
the Shared folder. Verify
user's rights on the Shared
folder.
01.052.0050
Unable to insert patient data into the
Patient DB insertion failed
database
Verify the DB presence in
the Shared folder. Verify
user's rights on the Shared
folder.
01.052.0051
Unable to insert patient data into the Patient DB insertion failed
database
while opening/saving
Verify the DB presence in
the Shared folder. Verify
user's rights on the Shared
folder.
01.052.0052
Unable to update patient data to the
database
Patient DB adjournment failed
Verify the DB presence in
the Shared folder. Verify
user's rights on the Shared
folder.
01.052.0053
Error while trying to update the
database
Patient DB adjournment failed
while the data conflict
management
Verify the DB presence in
the Shared folder. Verify
user's rights on the Shared
folder.
01.052.0054
Error while trying to update the
database
Patient DB patient's data
registration failed while
importing a document
Verify the DB presence in
the Shared folder. Verify
user's rights on the Shared
folder.
01.052.0056
could not update document to the
database
Document's updating to DB
failed while deleting
Verify the DB presence in
the Shared folder. Verify
user's rights on the Shared
folder.
01.052.0057
could not retrieve documents list
from the database
Documents list creation for
opening failed
Verify the DB presence in
the Shared folder. Verify
user's rights on the Shared
folder.
01.052.0058
could not retrieve documents list
from the database
Selected patient 2D documents
list creation failed
Verify the DB presence in
the Shared folder. Verify
user's rights on the Shared
folder.
01.052.0059
failed to delete patient data from the
database
Unable to delete the patient's
data from the DB
Verify the DB presence in
the Shared folder. Verify
user's rights on the Shared
folder.
01.052.0062
Error while merging 2D images
collections. Import failed for the
following document: [filename].
Verify the DB presence in
The imported 2D image was not the Shared folder. Verify
merged successfully
user's rights on the Shared
folder.
01.052.0063
could not retrieve documents list
from the database
Documents list creation of
selected patient failed
Verify the DB presence in
the Shared folder. Verify
user's rights on the Shared
folder.
01.052.0064
Error while trying to read the
database
Unable to read the archived
documents number
Verify the DB presence in
the Shared folder. Verify
user's rights on the Shared
folder.
Verify the DB presence in
the Shared folder. Verify
user's rights on the Shared
folder.
01.052.0065
Error while trying to read the
database
Unable to read the archived
documents number per folder
01.052.0066
Error while trying to read the
database
Verify the DB presence in
A path in the Patient DB doesn't the Shared folder. Verify
exist
user's rights on the Shared
folder.
01.052.0067
Error while editing root folder paths
in the patient database
The patient DB path
modification failed
Verify the DB presence in
the Shared folder. Verify
user's rights on the Shared
folder.
01.052.0068
Error while editing root folder paths
in the patient database
The patient DB path merging
failed
Verify the DB presence in
the Shared folder. Verify
user's rights on the Shared
folder.
01.052.0069
Error while editing root folder paths
in the patient database
The patient DB path deleting
failed
Verify the DB presence in
the Shared folder. Verify
user's rights on the Shared
folder.
01.052.0070
Error while trying to read the
database
Verify the DB presence in
Unable to read the path list from the Shared folder. Verify
the patient DB
user's rights on the Shared
folder.
01.052.0073
could not retrieve documents list
from the database
Documents list creation failed
while deleting
Verify the DB presence in
the Shared folder. Verify
user's rights on the Shared
folder.
01.052.0075
wrong document type selected.
[code]
Documents list creation failed,
the document type doesn't exist
Contact Service
01.052.0076
Error while trying to read the
database
The new document code is not
unique
Repeat the document
creation
01.052.0077
could not retrieve documents list
from the database
The not yet reconstructed raw
data was not found
Verify the DB presence in
the Shared folder. Verify
user's rights on the Shared
folder.
01.052.0078
failed to delete patient data from the
database
Error deleting all the patients
with no documents
Verify the DB presence in
the Shared folder. Verify
user's rights on the Shared
folder.
01.052.0079
Error while trying to read the
database
Unable to choose the ID for the
next patient. Error searching a
patient in the Patient DB
Verify the DB presence in
the Shared folder. Verify
user's rights on the Shared
folder.
01.052.0080
Unable to insert the new patient
record in the archive. Another
patient with the same data is already The patient is already present in Select the existing patient
present in the archive. If the entered the DB
instead of creating a new one
data are correct, please select the
already existing patient record
01.052.0081
Error with the transfer of patients.
Please, contact Service
Transfer error
Try again
01.052.0082
Error importing the document. The
document code is invalid or empty
A document without DocCode
has been imported
Check the original document
integrity
01.052.0085
Error while trying to read the
database
Can't read the DB
Check the archive
01.052.0086
Folder creation failed ! Disk not
writable. Folder path = [Path]
Unable to find or create a
directory
Make sure to have the right
privileges and that the disk is
writable and has enough
space
01.052.0087
ERROR ! It was not possible to reset
Unable to delete the PMS
the PMS Patient ID field for all the
Patient ID field for all patients
patients in the current database
Verify the DB presence in
the Shared folder. Verify
user's rights on the Shared
folder.
01.052.0088
Error while searching for current
document record in the database
Patient DB document's search
failed (Other documents)
Verify the DB presence in
the Shared folder. Verify
user's rights on the Shared
folder.
01.052.0089
could not update document to the
database
Document's updating to DB
failed while deleting
Verify the DB presence in
the Shared folder. Verify
user's rights on the Shared
folder.
01.052.0090
could not insert document into the
database
Document's insertion to DB
failed while importing
Verify the DB presence in
the Shared folder. Verify
user's rights on the Shared
folder.
01.052.0091
could not update document to the
database
Document's updating to DB
failed while importing
Verify the DB presence in
the Shared folder. Verify
user's rights on the Shared
folder.
01.052.0092
could not insert document into the
database
Failed insertion to DB of a new
third party document
Verify the DB presence in
the Shared folder. Verify
user's rights on the Shared
folder.
01.052.0093
could not update document to the
database
Failed updating to DB of an
existing third party document
Verify the DB presence in
the Shared folder. Verify
user's rights on the Shared
folder.
01.054.0001
Error, unable to delete the file: [file]
Unable to delete a third party
software configuration file
Close the all other programs
and retry
01.055.0001
ERROR: The software was launched
from an external application to
perfom a new scan. The scan was
The automatic DICOM dataset
successfully completed, but it's not
export procedure failed
possible to create the DICOM
dataset. It's necessary to manually
export it from the software.
Export the DICOM dataset
from the software
01.055.0002
ERROR: The software was launched
from an external application to
perfom a new scan. The scan and the
The automatic output file
reconstruction were completed but
creation failed
it's not possible to create the output
file. You must manually import the
DICOM dataset.
Import the DICOM dataset
manually into your thirdparty software
01.055.0003
ERROR: The software was launched
from an external application to
perfom a new scan, but it's not
Unable to save the output file
possible to save the OutputFile. The
application will be closed.
Make sure to have the write
permission on the folder and
repeat the procedure
01.055.0004
ERROR! It's not possible to create
Unable to create the DICOM
the destination folder of patient scan
dataset destination folder
DICOM dataset.
Check the write permission
on the DICOM dataset root
folder
01.055.0005
ERROR! It's not possible to create
Unable to create the DICOM
the destination folder of patient scan
dataset destination folder
DICOM dataset.
Check the write permission
on the DICOM dataset root
folder
01.055.0008
Reconstruction parameters are not
available. Primary reconstruction
will be aborted. Please, contact
Service.
Reconstruction parameters not
found
Contact Service
01.055.0009
QA Phantom Analysis is not
available for current Raw Data.
Reconstruction parameters for
QA analysis not found
Contact Service
01.055.0010
Reconstruction parameters are not
available. Primary reconstruction
will be aborted. Please, contact
Service.
01.055.0011
ERROR! It's not possible to create
Unable to create the DICOM
the destination folder of patient scan
dataset destination folder
DICOM dataset.
01.055.0012
Not enough space to store the new
document [Path]
Unable to start the primary
reconstruction, not enough
space on the disc
01.056.0001
The following software has a
forbidden return code (259):
[AppName]
The [AppName] third party
Contact the third party
software has a return code
software developers and
number 259, which is forbidden choose another return code
01.058.0001
Out of memory !
Memory exception in the
serialization of Burner.dat
Reconstruction parameters not
found
Contact Service
Check the write permission
on the DICOM dataset root
folder
Free space or set the
document folder to another
disc
Make sure to have the
minimum RAM memory
amount
File exception in the
serialization of Burner.dat
01.058.0002
The file you searched was not
found
Use the right directory and
Filename
01.058.0002
File not found !
01.058.0002
Too many open files ! Please, close a Unable to open another file, too
Close some application
few applications...
many files opened
01.058.0002
Disk full !
Not enough space on the Hard
Disk
Free disk space
01.058.0002
Generic File Error ! [OSErrorCode]
See the Operating System
Errors section
See the Operating System
Errors section
Operating
System errors
01.058.0003
Generic Archive Error !
[ArchiveErrorCode]
Archive exception in the
serialization of Burner.dat
See the Archive Exception
Errors section
Archive
errors
01.058.0004
Out of memory !
Memory exception in the
serialization of Burner.dat
Make sure to have the
minimum RAM memory
amount
File exception in the
serialization of Burner.dat
01.058.0005
The file you searched was not
found
Use the right directory and
Filename
01.058.0005
File not found !
01.058.0005
Too many open files ! Please, close a Unable to open another file, too
Close some application
few applications...
many files opened
01.058.0005
Disk full !
Not enough space on the Hard
Disk
Free disk space
01.058.0005
Generic File Error ! [OSErrorCode]
See the Operating System
Errors section
See the Operating System
Errors section
Operating
System errors
01.058.0006
Generic Archive Error !
[ArchiveErrorCode]
Archive exception in the
serialization of Burner.dat
See the Archive Exception
Errors section
Archive
errors
01.058.0007
[filename] Opening Failed !
[FileErrorCode]
Error in the opening of the file
Burner.dat for writing
See the File Exception
Errors section
File
exceptions
errors
01.058.0008
Unable to read the Burner.dat file
Error reading the Burner.dat file Contact Service
01.058.0009
File Burner.dat not read
Error reading the Burner.dat file Insert data and try again, else
before the data insert
Contact Service
01.059.0001
[filename] Opening Failed !
[FileErrorCode]
Error in the opening of
ParGEO.Dat in reading mode
See the File Exception
Errors section
01.059.0002
Out of memory !
Memory exception in the
serialization of ParGEO.Dat
Make sure to have the
minimum RAM memory
amount
01.059.0003
File exception in the
serialization of ParGEO.Dat
File
exceptions
errors
The file you searched was not
found
Use the right directory and
Filename
01.059.0003
File not found !
01.059.0003
Too many open files ! Please, close a Unable to open another file, too
Close some application
few applications...
many files opened
01.059.0003
Disk full !
Not enough space on the Hard
Disk
Free disk space
01.059.0003
Generic File Error ! [OSErrorCode]
See the Operating System
Errors section
See the Operating System
Errors section
Operating
System errors
01.059.0004
Generic Archive Error !
[ArchiveErrorCode]
Archive exception in the
serialization of ParGEO.Dat
See the Archive Exception
Errors section
Archive
errors
01.060.0001
Error finding mA min curve value or Error in the detecting of the mA
Contact Service
procedure aborted by user
curve minimum
01.060.0002
Error finding mA max curve value
or procedure aborted by user
Error in the detecting of the mA
Contact Service
curve maximum
01.060.0003
Error finding mA curve values or
procedure aborted by user
Error in the automatic procedure
Contact Service
for creating the mA curve
01.061.0001
Memory allocation failed !
Some variables have not been
initialized
Free memory, Restart the
software or Contact Service.
01.061.0002
Memory allocation failed !
Some variables have not been
initialized
Free memory, Restart the
software or Contact Service.
01.061.0051
An error has occurred.
Reconstruction will be aborted.
Please, contact Service.
Error in some parameters during
Contact Service
the reconstruction
01.063.0002
An error has occurred.
Reconstruction will be aborted.
Please, contact Service.
The primary reconstruction was
not completed, an error
Contact Service
occurred.
01.063.0003
An error has occurred.
Reconstruction will be aborted.
Please, contact Service.
The primary reconstruction was
not completed, an error
Contact Service
occurred.
01.063.0008
Missing or corrupted calibration
data. Primary reconstruction will be
aborted.
No calibration parameters,
unable to perform the primary
reconstruction
01.063.0012
An error has occurred.
Reconstruction will be aborted.
Please, contact Service.
The primary reconstruction was
not completed, an error
Contact Service
occurred.
01.064.0002
An error has occurred.
Reconstruction will be aborted.
Please, contact Service.
The primary reconstruction was
not completed, an error
Contact Service
occurred.
01.064.0003
An error has occurred.
Reconstruction will be aborted.
Please, contact Service.
The primary reconstruction was
not completed, an error
Contact Service
occurred.
01.064.0004
An error has occurred.
Reconstruction will be aborted.
Please, contact Service.
The primary reconstruction was
not completed, an error
Contact Service
occurred.
01.064.0005
An error has occurred.
Reconstruction will be aborted.
Please, contact Service.
The primary reconstruction was
not completed, an error
Contact Service
occurred.
01.064.0006
An error has occurred.
Reconstruction will be aborted.
Please, contact Service.
The primary reconstruction was
not completed, an error
Contact Service
occurred.
01.064.0007
An error has occurred.
Reconstruction will be aborted.
Please, contact Service.
The primary reconstruction was
not completed, an error
Contact Service
occurred.
01.064.0010
An error has occurred.
Reconstruction will be aborted.
Please, contact Service.
The primary reconstruction was
not completed, an error
Contact Service
occurred.
Calibrate the machine or
Contact Service
01.064.0011
An error has occurred.
Reconstruction will be aborted.
Please, contact Service.
The primary reconstruction was
not completed, an error
Contact Service
occurred.
01.064.0012
An error has occurred.
Reconstruction will be aborted.
Please, contact Service.
The primary reconstruction was
not completed, an error
Contact Service
occurred.
01.064.0013
An error has occurred.
Reconstruction will be aborted.
Please, contact Service.
The primary reconstruction was
not completed, an error
Contact Service
occurred.
01.066.0001
[filename] Opening Failed !
[FileErrorCode]
Error in the opening of the
RecNight.dat file for reading
See the File Exception
Errors section
01.066.0002
Out of memory !
Memory exception during the
serialization of RecNight.dat
Make sure to have the
minimum RAM memory
amount
File
exceptions
errors
File exception during the
serialization of RecNight.dat
01.066.0003
The file you searched was not
found
Use the right directory and
Filename
01.066.0003
File not found !
01.066.0003
Too many open files ! Please, close a Unable to open another file, too
Close some application
few applications...
many files opened
01.066.0003
Disk full !
Not enough space on the Hard
Disk
Free disk space
01.066.0003
Generic File Error ! [OSErrorCode]
See the Operating System
Errors section
See the Operating System
Errors section
Operating
System errors
01.066.0004
Generic Archive Error !
[ArchiveErrorCode]
Archive exception during the
serialization of RecNight.dat
See the Archive Exception
Errors section
Archive
errors
01.066.0005
[filename] Opening Failed !
[FileErrorCode]
Error in the opening of the
RecNight.dat file for writing
See the File Exception
Errors section
File
exceptions
errors
01.067.0001
[filename] Opening Failed !
[FileErrorCode]
Error in the opening of
MotorTest.Dat for reading
See the File Exception
Errors section
File
exceptions
errors
01.067.0002
Out of memory !
Memory exception during the
serialization of MotorTest.Dat
Make sure to have the
minimum RAM memory
amount
File exception during the
serialization of MotorTest.Dat
If the software is running in
a network, check the
network connections and that
the server is on
The file you searched was not
found
Use the right directory and
Filename
01.067.0003
01.067.0003
File not found !
01.067.0003
Too many open files ! Please, close a Unable to open another file, too
Close some application
few applications...
many files opened
01.067.0003
Disk full !
Not enough space on the Hard
Disk
Free disk space
01.067.0003
Generic File Error ! [OSErrorCode]
See the Operating System
Errors section
See the Operating System
Errors section
Operating
System errors
01.067.0004
Generic Archive Error !
[ArchiveErrorCode]
Archive exception during the
serialization of MotorTest.Dat
See the Archive Exception
Errors section
Archive
errors
01.067.0005
[filename] Opening Failed !
[FileErrorCode]
Error in the opening of the
MotorTest.Dat file for writing
See the File Exception
Errors section
File
exceptions
errors
01.068.0001
File not found or invalid :
Error in the opening of
[filename]. Calibration is corrupted !
Blank*.dat for reading
Please, contact Service.
See the File Exception
Errors section
File
exceptions
errors
01.068.0002
File not found or invalid :
[filename]. Calibration is corrupted ! Blank*.dat does not exist
Please, contact Service.
Repeat the Blank acquisition
or Contact Service
Refer to more specific
messages about possible
hardware failures, if they
appeared. Repeat the Blank
acquisition. If the problem
persists, contact Service
01.068.0003
Error during the Blank acquisition.
The file is corrupted. If the problem
persists, contact Service.
The Blank acquisition generated
a calibration file Blank*.dat that
was corrupted, therefore the file
was not saved and the procedure
was stopped.
01.070.0001
[filename] Opening Failed !
[FileErrorCode]
Error in the opening of *.trx for See the File Exception
reading
Errors section
01.070.0002
Out of memory !
Memory exception during the
serialization of *.trx
File
exceptions
errors
Make sure to have the
minimum RAM memory
amount
File exception during the
serialization of *.trx
01.070.0003
The file you searched was not
found
Use the right directory and
Filename
01.070.0003
File not found !
01.070.0003
Too many open files ! Please, close a Unable to open another file, too
Close some application
few applications...
many files opened
01.070.0003
Disk full !
Not enough space on the Hard
Disk
Free disk space
01.070.0003
Generic File Error ! [OSErrorCode]
See the Operating System
Errors section
See the Operating System
Errors section
Operating
System errors
01.070.0004
Generic Archive Error !
[ArchiveErrorCode]
Archive exception during the
serialization of *.trx
See the Archive Exception
Errors section
Archive
errors
01.070.0005
[filename] Opening Failed !
[FileErrorCode]
Error in the opening of the *.trx See the File Exception
file for writing
Errors section
01.072.0001
The multimedial player dialog
Could not initialize the player object was not able to run the COM
object
Close other applications and
check rights and installation
01.072.0002
Error from the multimedia player
There was an error during the
multimedia playback
Identify the operation which
stopped the playback, then
try again
01.072.0003
Unable to load the multimedial file
[filename]
The desired multimedial file
was not a compatible one
Choose a valid multimedial
file
01.073.0006
Impossible to load the Jpeg file. Jpeg Unable to load a JPG file in a
error code [errorcode]
Bitmap class
Contact Service
01.073.0007
Impossible to load the Jpeg file. Jpeg Unable to load a JPG file in a
error code [errorcode]
NNTImg class
Contact Service
01.073.0008
Impossible to store the Jpeg file.
Jpeg error code[errorcode]
[errorcode] = 1, Check the
monitor colour settings. Unable
to save a JPG file in a Bitmap
class
Use True Colours or 16M
colours. Contact Service
01.073.0009
Impossible to store the Jpeg file.
Jpeg error code[errorcode]
Unable to save a JPG file in a
NNTImg class
Contact Service
01.073.0010
Impossible to load the Jpeg file. Jpeg
Unable to load a JPG file
error code [errorcode]
Contact Service
01.073.0011
Impossible to store the Jpeg file.
Jpeg error code[errorcode]
Unable to save a JPG file
Contact Service
01.074.0001
[filename] Opening Failed !
[FileErrorCode]
Error in the opening of
RepFuoco.dat for reading
See the File Exception
Errors section
01.074.0002
Out of memory !
Memory exception in the
serialization of RepFuoco.dat
Make sure to have the
minimum RAM memory
amount
File
exceptions
errors
File
exceptions
errors
01.074.0003
File exception in the
serializationof RepFuoco.dat
If the software is running in
a network, check the
network connections and that
the server is on
The file you searched was not
found
Use the right directory and
Filename
01.074.0003
File not found !
01.074.0003
Too many open files ! Please, close a Unable to open another file, too
Close some application
few applications...
many files opened
01.074.0003
Disk full !
Not enough space on the Hard
Disk
Free disk space
01.074.0003
Generic File Error ! [OSErrorCode]
See the Operating System
Errors section
See the Operating System
Errors section
Operating
System errors
01.074.0004
Generic Archive Error !
[ArchiveErrorCode]
Archive exception in the
serialisation of RepFuoco.dat
See the Archive Exception
Errors section
Archive
errors
01.074.0005
[filename] Opening Failed !
[FileErrorCode]
Error in the opening of
RepFuoco.dat for writing
See the File Exception
Errors section
File
exceptions
errors
01.075.0001
The Emergency Stop switch is
engaged. Please, release it and wait 1
minute before you reconnect to the
scanner...
Reserved to Service. Check
The Emergency Switch is active
all emergency switches.
or the WS received a wrong
Check on TR10/FT10 of
signal on pin 8 of serial
NIM031, when the machine
connector
is ON here you get 0V
01.075.0002
Procedure aborted by user
The scanner movement was
aborted by the user
Do not release the CTRL key
during the movement
01.075.0003
Error during the scanner movement
Error during the scanner
movement
Try again, checking that the
requested movement is
allowed by the system and
does not involve risks of
collision with the patient
01.075.0004
Procedure aborted by user
The table movement was
aborted by the user
Do not release the CTRL key
during the movement
01.075.0005
Error during the patient table
movement
Error during the patient table
movement
Try again, checking that the
requested movement is
allowed by the system and
does not involve risks of
collision with the patient
01.077.0001
[filename] Opening Failed !
[FileErrorCode]
Error in the opening of the
RAW file for reading
See the File Exception
Errors section
01.077.0002
Out of memory !
Memory exception in the
serialization of the RAW file
Make sure to have the
minimum RAM memory
amount
File exception in the
serialization of the RAW file
If the software is running in
a network, check the
network connections and that
the server is on
The file you searched was not
found
Use the right directory and
Filename
01.077.0003
01.077.0003
File not found !
01.077.0003
Too many open files ! Please, close a Unable to open another file, too
Close some application
few applications...
many files opened
01.077.0003
Disk full !
Not enough space on the Hard
Disk
Free disk space
01.077.0003
Generic File Error ! [OSErrorCode]
See the Operating System
Errors section
See the Operating System
Errors section
01.077.0004
Generic Archive Error !
[ArchiveErrorCode]
Archive exception in the
serialization of the RAW file
See the Archive Exception
Errors section
File
exceptions
errors
Operating
System errors
Unable to create a directory
Make sure to have the right
privileges and that the disk is
writable and has enough
space
01.079.0002
Folder creation failed ! Disk not
writable. Folder path = [Path]
Unable to save a file
Make sure to have the right
privileges and that the disk is
writable and has enough
space
01.080.0001
[filename] Creating Failed !
The file StringCountDB.Dat
was not created
Make sure to have the right
privileges for create the file
01.080.0002
Out of memory !
Memory exception in the
serialization of the
StringCountDB.Dat file
Make sure to have the
minimum RAM memory
amount
File exception in the
serialization of the
StringCountDB.Dat file
If the software is running in
a network, check the
network connections and that
the server is on
The file you searched was not
found
Use the right directory and
Filename
01.079.0001
Folder creation failed ! Disk not
writable. Folder path = [Path]
01.080.0003
01.080.0003
File not found !
01.080.0003
Too many open files ! Please, close a Unable to open another file, too
Close some application
few applications...
many files opened
01.080.0003
Disk full !
Not enough space on the Hard
Disk
Free disk space
01.080.0003
Generic File Error ! [OSErrorCode]
See the Operating System
Errors section
See the Operating System
Errors section
Operating
System errors
01.080.0004
Generic Archive Error !
[ArchiveErrorCode]
Archive exception in the
serialization of the
StringCountDB.Dat file
See the Archive Exception
Errors section
Archive
errors
01.080.0005
Out of memory !
Memory exception in the
serialization of the
StringCountDB.Dat file
Make sure to have the
minimum RAM memory
amount
01.080.0006
[filename] Reading Failed !
[FileErrorCode]
Error in the opening of the
StringCountDB.Dat file for
reading
See the File Exception
Errors section
File
exceptions
errors
01.080.0007
[filename] Reading Failed !
[ArchiveErrorCode]
Archive exception in the
serialization of the
StringCountDB.Dat file
See the Archive Exception
Errors section
Archive
errors
01.080.0008
[filename] Opening Failed !
[FileErrorCode]
Error in the opening of the
StringCountDB.Dat file for
writing
See the File Exception
Errors section
File
exceptions
errors
01.080.0009
[filename] Opening Failed !
[FileErrorCode]
Error in the opening of the
StringCountDB.Dat file for
reading
See the File Exception
Errors section
File
exceptions
errors
01.080.0010
Out of memory !
Memory exception in the
serialization of the
StringCountDB.Dat file
Make sure to have the
minimum RAM memory
amount
File exception in the
serialization of the
StringCountDB.Dat file
If the software is running in
a network, check the
network connections and that
the server is on
The file you searched was not
found
Use the right directory and
Filename
01.080.0011
01.080.0011
File not found !
01.080.0011
Too many open files ! Please, close a Unable to open another file, too
Close some application
few applications...
many files opened
01.080.0011
Disk full !
Not enough space on the Hard
Disk
Free disk space
01.080.0011
Generic File Error ! [OSErrorCode]
See the Operating System
Errors section
See the Operating System
Errors section
Operating
System errors
01.080.0012
Generic Archive Error !
[ArchiveErrorCode]
Archive exception in the
serialization of the
StringCountDB.Dat file
See the Archive Exception
Errors section
Archive
errors
01.082.0001
[filename] Opening Failed !
[FileErrorCode]
Error in the opening of
RepMattarello.Dat for reading
See the File Exception
Errors section
File
exceptions
errors
01.082.0002
Out of memory !
Memory exception in the
serialization of
RepMattarello.Dat
Make sure to have the
minimum RAM memory
amount
File exception in the
serializationof
RepMattarello.Dat
If the software is running in
a network, check the
network connections and that
the server is on
The file you searched was not
found
Use the right directory and
Filename
01.082.0003
01.082.0003
File not found !
01.082.0003
Too many open files ! Please, close a Unable to open another file, too
Close some application
few applications...
many files opened
01.082.0003
Disk full !
Not enough space on the Hard
Disk
Free disk space
01.082.0003
Generic File Error ! [OSErrorCode]
See the Operating System
Errors section
See the Operating System
Errors section
Operating
System errors
01.082.0004
Generic Archive Error !
[ArchiveErrorCode]
Archive exception in the
serialisation of
RepMattarello.Dat
See the Archive Exception
Errors section
Archive
errors
01.082.0005
[filename] Opening Failed !
[FileErrorCode]
Error in the opening of
RepMattarello.Dat for writing
See the File Exception
Errors section
File
exceptions
errors
01.084.0001
[filename] Opening Failed !
[FileErrorCode]
Error in the opening of
CB3DConfig.dat for reading
See the File Exception
Errors section
File
exceptions
errors
01.084.0002
Out of memory !
Make sure to have the
Memory exception in the
minimum RAM memory
serialization of CB3DConfig.dat
amount
If the software is running in
File exception in the
a network, check the
serializationof CB3DConfig.dat network connections and that
the server is on
01.084.0003
The file you searched was not
found
Use the right directory and
Filename
01.084.0003
File not found !
01.084.0003
Too many open files ! Please, close a Unable to open another file, too
Close some application
few applications...
many files opened
01.084.0003
Disk full !
Not enough space on the Hard
Disk
Free disk space
01.084.0003
Generic File Error ! [OSErrorCode]
See the Operating System
Errors section
See the Operating System
Errors section
01.084.0004
Generic Archive Error !
[ArchiveErrorCode]
Archive exception in the
See the Archive Exception
serialisation of CB3DConfig.dat Errors section
Archive
errors
01.084.0005
[filename] Opening Failed !
[FileErrorCode]
Error in the opening of
CB3DConfig.dat for writing
See the File Exception
Errors section
File
exceptions
errors
01.084.0006
File [filename] not found! Please,
verify the current path or reinstall
the software.
The file CB3DConfig.dat was
not found
Verify the file or Reinstall
the software
01.085.0008
Geometric calibration cannot be
performed because the document's
application code does not match the
workstation's application code.
The document used for the
Use a document created by
calibration was not made by the
the same workstation
same workstation
Operating
System errors
01.086.0001
[filename] Opening Failed !
[FileErrorCode]
Error in the opening of
RisMattarello.Dat for reading
See the File Exception
Errors section
01.086.0002
Out of memory !
Memory exception in the
serialization of
RisMattarello.Dat
Make sure to have the
minimum RAM memory
amount
File exception in the
serializationof
RisMattarello.Dat
If the software is running in
a network, check the
network connections and that
the server is on
The file you searched was not
found
Use the right directory and
Filename
01.086.0003
File
exceptions
errors
01.086.0003
File not found !
01.086.0003
Too many open files ! Please, close a Unable to open another file, too
Close some application
few applications...
many files opened
01.086.0003
Disk full !
Not enough space on the Hard
Disk
Free disk space
01.086.0003
Generic File Error ! [OSErrorCode]
See the Operating System
Errors section
See the Operating System
Errors section
Operating
System errors
01.086.0004
Generic Archive Error !
[ArchiveErrorCode]
Archive exception in the
serialisation of
RisMattarello.Dat
See the Archive Exception
Errors section
Archive
errors
01.086.0005
[filename] Opening Failed !
[FileErrorCode]
Error in the opening of
RisMattarello.Dat for writing
See the File Exception
Errors section
File
exceptions
errors
01.086.0006
Error! Calibration data conversion
failed!
Unable to convert old VG
document
Contact Service
01.086.0007
Please, contact Service.
Unable to update calibration
data for 8x5 FOV
01.086.0008
File [filename] not found or invalid ! Unable to find the calibration
Calibration is corrupted ! Please,
file generated by Mattarellum
contact Service.
Acquisition
01.087.0001
[filename] Opening Failed !
[FileErrorCode]
Error in the opening of NNT.ini See the File Exception
(while writing the file)
Errors section
01.087.0002
Out of memory !
Memory exception in the
serialization of NNT.ini (while
writing the file)
Make sure to have the
minimum RAM memory
amount
File exception in the
serialization of NNT.ini (while
writing the file)
If the software is running in
a network, check the
network connections and that
the server is on
The file you searched was not
found
Use the right directory and
Filename
01.087.0003
Make another calibration
(Mattarellum Acquisition) or
Contact Service
File
exceptions
errors
01.087.0003
File not found !
01.087.0003
Too many open files ! Please, close a Unable to open another file, too
Close some application
few applications...
many files opened
01.087.0003
Disk full !
Not enough space on the Hard
Disk
Free disk space
01.087.0003
Generic File Error ! [OSErrorCode]
See the Operating System
Errors section
See the Operating System
Errors section
Operating
System errors
01.087.0004
Generic Archive Error !
[ArchiveErrorCode]
Archive exception in the
serialization of NNT.ini (while
writing the file)
See the Archive Exception
Errors section
Archive
errors
01.087.0005
[filename] Opening Failed !
[FileErrorCode]
Error in the opening of NNT.ini See the File Exception
(while reading the file)
Errors section
01.087.0006
Out of memory !
Memory exception in the
serialization of NNT.ini (while
reading the file)
Make sure to have the
minimum RAM memory
amount
File
exceptions
errors
01.087.0007
File exception in the
serialization of NNT.ini (while
reading the file)
If the software is running in
a network, check the
network connections and that
the server is on
The file you searched was not
found
Use the right directory and
Filename
01.087.0007
File not found !
01.087.0007
Too many open files ! Please, close a Unable to open another file, too
Close some application
few applications...
many files opened
01.087.0007
Disk full !
Not enough space on the Hard
Disk
Free disk space
01.087.0007
Generic File Error ! [OSErrorCode]
See the Operating System
Errors section
See the Operating System
Errors section
Operating
System errors
01.087.0008
Generic Archive Error !
[ArchiveErrorCode]
Archive exception in the
serialization of NNT.ini (while
reading the file)
See the Archive Exception
Errors section
Archive
errors
01.088.0001
[filename] Opening Failed !
[FileErrorCode]
Error in the opening of tredi.dat See the File Exception
for reading
Errors section
01.088.0002
Out of memory !
Memory exception in the
serialization of tredi.dat
Make sure to have the
minimum RAM memory
amount
File exception in the
serializationof tredi.dat
If the software is running in
a network, check the
network connections and that
the server is on
The file you searched was not
found
Use the right directory and
Filename
01.088.0003
File
exceptions
errors
01.088.0003
File not found !
01.088.0003
Too many open files ! Please, close a Unable to open another file, too
Close some application
few applications...
many files opened
01.088.0003
Disk full !
Not enough space on the Hard
Disk
Free disk space
01.088.0003
Generic File Error ! [OSErrorCode]
See the Operating System
Errors section
See the Operating System
Errors section
Operating
System errors
01.088.0004
Generic Archive Error !
[ArchiveErrorCode]
Archive exception in the
serialisation of tredi.dat
See the Archive Exception
Errors section
Archive
errors
01.088.0005
[filename] Opening Failed !
[FileErrorCode]
Error in the opening of tredi.dat See the File Exception
for writing
Errors section
File
exceptions
errors
01.092.0001
[filename] Opening Failed !
[FileErrorCode]
Error in the opening of
NNT_CG.dat for reading
See the File Exception
Errors section
File
exceptions
errors
01.092.0002
An error has occurred.
Reconstruction will be aborted.
Please, contact Service.
Error initializing the GPU
reconstruction
Contact Service
01.092.0003
An error has occurred.
Reconstruction will be aborted.
Please, contact Service.
Error initializing the GPU
reconstruction
Contact Service
01.092.0004
An error has occurred.
Reconstruction will be aborted.
Please, contact Service.
Error initializing the GPU
reconstruction
Contact Service
01.093.0001
[driver error string]
Error initializing the GPU
reconstruction
Contact Service
01.093.0002
[driver error string]
Error initializing the GPU
reconstruction
Contact Service
01.093.0003
Needed free resources not available.
No memory for the primary
reconstruction
Contact Service
01.093.0004
[driver error string]
Error initializing the GPU
reconstruction
Contact Service
01.093.0005
[driver error string]
Error initializing the GPU
reconstruction
Contact Service
01.093.0006
[driver error string]
Error initializing the GPU
reconstruction
Contact Service
01.093.0007
[driver error string]
Error initializing the GPU
reconstruction
Contact Service
01.093.0008
[driver error string]
Error initializing the GPU
reconstruction
Contact Service
01.093.0009
Max texture size exceeded.
Error initializing the GPU
reconstruction
Contact Service
01.093.0010
[driver error string]
Error during the GPU
reconstruction
Contact Service
01.093.0011
[driver error string]
Error during the GPU
reconstruction
Contact Service
01.093.0012
[driver error string]
Error during the GPU
reconstruction
Contact Service
01.093.0013
An error has occurred.
Reconstruction will be aborted.
Please, contact Service.
Error during the GPU
reconstruction
Contact Service
01.093.0014
[driver error string]
Error during the GPU
reconstruction
Contact Service
01.093.0015
[driver error string]
Error during the GPU
reconstruction
Contact Service
01.093.0016
[driver error string]
Error during the GPU
reconstruction
Contact Service
01.093.0017
[driver error string]
Error during the GPU
reconstruction
Contact Service
01.093.0018
Graphics adapter not supported.
Please, contact Service.
The graphic card is not a
software compatible one
Install a supported graphic
card. Contact Service
01.093.0019
Needed free resources not available.
Unsupported graphic card or
obsolete driver version
Contact Service
01.093.0020
[driver error string]
Error initializing the GPU
reconstruction
Contact Service
01.093.0021
Needed free resources not available.
No graphic card resources
available
Contact Service
01.093.0022
An error has occurred.
Reconstruction will be aborted.
Please, contact Service.
Error during the GPU
reconstruction
Contact Service
01.094.0003
An error has occurred.
Reconstruction will be aborted.
Please, contact Service.
The primary reconstruction was
not completed, an error
Contact Service
occurred.
01.094.0004
An error has occurred.
Reconstruction will be aborted.
Please, contact Service.
The primary reconstruction was
not completed, an error
Contact Service
occurred.
01.094.0005
An error has occurred.
Reconstruction will be aborted.
Please, contact Service.
The primary reconstruction was
not completed, an error
Contact Service
occurred.
01.094.0006
An error has occurred.
Reconstruction will be aborted.
Please, contact Service.
The primary reconstruction was
not completed, an error
Contact Service
occurred.
01.094.0007
An error has occurred.
Reconstruction will be aborted.
Please, contact Service.
The primary reconstruction was
not completed, an error
Contact Service
occurred.
01.094.0008
Memory allocation failed !
[OSErrorCode]
Current image VirtualAlloc
failed for 8bit conversion
01.094.0009
An error has occurred.
Reconstruction will be aborted.
Please, contact Service.
The primary reconstruction was
not completed, an error
Contact Service
occurred.
See the Operating System
Errors section
Operating
System errors
01.094.0010
An error has occurred.
Reconstruction will be aborted.
Please, contact Service.
The primary reconstruction was
not completed, an error
Contact Service
occurred.
01.094.0011
An error has occurred.
Reconstruction will be aborted.
Please, contact Service.
The primary reconstruction was
not completed, an error
Contact Service
occurred.
01.094.0012
An error has occurred.
Reconstruction will be aborted.
Please, contact Service.
The primary reconstruction was
not completed, an error
Contact Service
occurred.
Out of memory !
Error in the opening of the file
Compilation.dat for reading
(memory)
Make sure to have the
minimum RAM memory
amount. If the problem
persists, contact Service
File exception in deleting
If the software is running in
a network, check the
network connections and that
the server is on
The file you searched was not
found
Use the right directory and
Filename
01.095.0001
01.095.0002
01.095.0002
File not found !
01.095.0002
Too many open files ! Please, close a Unable to open another file, too
Close some application
few applications...
many files opened
01.095.0002
Disk full !
Not enough space on the Hard
Disk
Free disk space
01.095.0002
Generic File Error ! [OSErrorCode]
See the Operating System
Errors section
See the Operating System
Errors section
Operating
System errors
01.095.0003
Generic Archive Error !
[ArchiveErrorCode]
Archive exception in the
serialisation of Compilation.dat
See the Archive Exception
Errors section
Archive
errors
01.095.0004
[filename] Opening Failed !
[FileErrorCode]
Error in the opening of the file
Compilation.dat for writing
See the File Exception
Errors section
File
exceptions
errors
Out of memory !
Error in the opening of the file
for writing (memory)
Make sure to have the
minimum RAM memory
amount. If the problem
persists, contact Service
File exception in deleting
If the software is running in
a network, check the
network connections and that
the server is on
The file you searched was not
found
Use the right directory and
Filename
01.095.0005
01.095.0006
01.095.0006
File not found !
01.095.0006
Too many open files ! Please, close a Unable to open another file, too
Close some application
few applications...
many files opened
01.095.0006
Disk full !
Not enough space on the Hard
Disk
Free disk space
01.095.0006
Generic File Error ! [OSErrorCode]
See the Operating System
Errors section
See the Operating System
Errors section
Operating
System errors
01.095.0007
Generic Archive Error !
[ArchiveErrorCode]
Archive exception in the
serialisation of Compilation.dat
See the Archive Exception
Errors section
Archive
errors
01.096.0001
Critical error ! It is not possible to
read document counter. It is not
possible to continue. Please, contact
Service.
Problems with the dongle key
counter
Contact Service
01.096.0002
Critical error ! It is not possible to
increase document counter. It is not
possible to continue. Please, contact
Service.
Problems with the dongle key
counter
Contact Service
01.096.0003
The newly generated document code
The generated code is already
is already in use. Document code:
used
[code] Please, contact Service
Contact Service
01.097.0001
[filename] Opening Failed !
[FileErrorCode]
Error in the opening of
Reconstructions.dat for reading
See the File Exception
Errors section
01.097.0002
Out of memory !
Memory exception in the
serialization of
Reconstructions.dat
Make sure to have the
minimum RAM memory
amount
File exception in the
serializationof
Reconstructions.dat
If the software is running in
a network, check the
network connections and that
the server is on
The file you searched was not
found
Use the right directory and
Filename
01.097.0003
File
exceptions
errors
01.097.0003
File not found !
01.097.0003
Too many open files ! Please, close a Unable to open another file, too
Close some application
few applications...
many files opened
01.097.0003
Disk full !
Not enough space on the Hard
Disk
Free disk space
01.097.0003
Generic File Error ! [OSErrorCode]
See the Operating System
Errors section
See the Operating System
Errors section
Operating
System errors
01.097.0004
Generic Archive Error !
[ArchiveErrorCode]
Archive exception in the
serialisation of
Reconstructions.dat
See the Archive Exception
Errors section
Archive
errors
01.097.0005
[filename] Opening Failed !
[FileErrorCode]
Error in the opening of
Reconstructions.dat for writing
See the File Exception
Errors section
File
exceptions
errors
01.099.0001
[filename] Opening Failed !
[FileErrorCode]
Error in the opening of
AnSetup.dat for reading
See the File Exception
Errors section
File
exceptions
errors
01.099.0002
Out of memory !
Memory exception in the
serialization of AnSetup.dat
Make sure to have the
minimum RAM memory
amount
File exception in the
serializationof AnSetup.dat
If the software is running in
a network, check the
network connections and that
the server is on
The file you searched was not
found
Use the right directory and
Filename
01.099.0003
01.099.0003
File not found !
01.099.0003
Too many open files ! Please, close a Unable to open another file, too
Close some application
few applications...
many files opened
01.099.0003
Disk full !
Not enough space on the Hard
Disk
Free disk space
01.099.0003
Generic File Error ! [OSErrorCode]
See the Operating System
Errors section
See the Operating System
Errors section
Operating
System errors
01.099.0004
Generic Archive Error !
[ArchiveErrorCode]
Archive exception in the
serialisation of AnSetup.dat
See the Archive Exception
Errors section
Archive
errors
01.099.0005
[filename] Opening Failed !
[FileErrorCode]
Error in the opening of
AnSetup.dat for writing
See the File Exception
Errors section
File
exceptions
errors
01.100.0009
Not enough space to save the data
There is not enough space to
store the informations
Contact Service
01.100.0010
Not valid data!
The file is corrupted
Reinstall the software
01.100.0011
No data found. Operation aborted
Unable to read the buffer, there
is no buffer.
Reinstall the software
01.100.0012
The file is not valid
The file version is not valid
Reinstall the software
01.100.0013
The file is not valid
The file is corrupted
Reinstall the software
01.100.0014
The file is not valid
Unable to analize the file
Check the Dongle key
functionalities
01.100.0015
The panoramic type is not valid
The panoramic version is not
valid
Reinstall the software
01.100.0016
[filename] Opening Failed !
[FileErrorCode]
Error in the file opening for
reading
01.102.0001
Error while trying to create or open
the destination document for
selected image
Error changing the patient of the
Contact Service
current document
01.102.0002
Error trying to manage image:
[filename]. It is not possible to
continue.
Error renaming the 2D image
Verify the image is not open
Verify the user's rights
01.102.0003
Error trying to manage image:
[filename]. It is not possible to
continue.
Error renaming the 2D image
Verify the image is not open
Verify the user's rights
01.102.0004
Error trying to read image or
unsupported file image format:
[filename] It is not possible to
continue.
The file is not an image or it is
not supported
Open a supported image
01.102.0005
Invalid image. It has been saved to
this file: [filename]
The imported image has not
valid informations
Contact Service
01.102.0006
The memory is finished. It is not
possible to add the image to the
selected patient. Please assign the
image to another patient
The selected patient's document
Assign the image to another
is too large and it is not possible
patient
to add a new image.
01.102.0007
The memory is finished. It is not
The opened document is too
possible to add the unassigned image large and it is not possible to
to the opened document.
add a new image.
Assign the image to another
document
01.103.0001
[filename] Opening Failed !
[FileErrorCode]
Error in the image's hierarchy
file opening for reading
See the File Exception
Errors section
File exception in the
serialization of the image's
hierarchy file
If the software is running in
a network, check the
network connections and that
the server is on
The file you searched was not
found
Use the right directory and
Filename
01.103.0002
See the File Exception
Errors section
01.103.0002
File not found !
01.103.0002
Too many open files ! Please, close a Unable to open another file, too
Close some application
few applications...
many files opened
01.103.0002
Disk full !
Not enough space on the Hard
Disk
Free disk space
01.103.0002
Generic File Error ! [OSErrorCode]
See the Operating System
Errors section
See the Operating System
Errors section
01.104.0001
Folder creation failed ! Disk not
writable. Folder path = [Path]
Unable to create a directory
Make sure to have the right
privileges and that the disk is
writable and has enough
space
01.104.0002
Folder creation failed ! Disk not
writable. Folder path = [Path]
Unable to save a file
Make sure to have the right
privileges and that the disk is
writable and has enough
space
01.106.0001
[filename] Opening Failed !
[FileErrorCode]
Error in the opening of
ImplantDB.dat or
ImplantDBCustom.dat for
writing
See the File Exception
Errors section
01.106.0002
Out of memory !
Memory exception in the
serialization of ImplantDB.dat
or ImplantDBCustom.dat
Make sure to have the
minimum RAM memory
amount
File exception in the
serialization of ImplantDB.dat
or ImplantDBCustom.dat
If the software is running in
a network, check the
network connections and that
the server is on
01.106.0003
File
exceptions
errors
File
exceptions
errors
Operating
System errors
File
exceptions
errors
The file you searched was not
found
Use the right directory and
Filename
01.106.0003
File not found !
01.106.0003
Too many open files ! Please, close a Unable to open another file, too
Close some application
few applications...
many files opened
01.106.0003
Disk full !
Not enough space on the Hard
Disk
Free disk space
01.106.0003
Generic File Error ! [OSErrorCode]
See the Operating System
Errors section
See the Operating System
Errors section
Operating
System errors
01.106.0004
Generic Archive Error !
[ArchiveErrorCode]
Archive exception in the
serialisation of ImplantDB.dat
or ImplantDBCustom.dat
See the Archive Exception
Errors section
Archive
errors
01.106.0005
Impossible to create file [filename] !
Unable to create ImplantDB.dat Verify file path Verify user's
Please, verify the current path or if
or ImplantDBCustom.dat
rights
the drive is read-only
01.106.0006
[filename] Opening Failed !
[FileErrorCode]
Error in the opening of
ImplantDB.dat or
ImplantDBCustom.dat for
reading
See the File Exception
Errors section
01.106.0008
Out of memory !
Memory exception in the
serialization of ImplantDB.dat
or ImplantDBCustom.dat
Make sure to have the
minimum RAM memory
amount
File exception in the
serialization of ImplantDB.dat
or ImplantDBCustom.dat
If the software is running in
a network, check the
network connections and that
the server is on
The file you searched was not
found
Use the right directory and
Filename
01.106.0009
File
exceptions
errors
01.106.0009
File not found !
01.106.0009
Too many open files ! Please, close a Unable to open another file, too
Close some application
few applications...
many files opened
01.106.0009
Disk full !
Not enough space on the Hard
Disk
Free disk space
01.106.0009
Generic File Error ! [OSErrorCode]
See the Operating System
Errors section
See the Operating System
Errors section
Operating
System errors
01.106.0010
Generic Archive Error !
[ArchiveErrorCode]
Archive exception in the
serialisation of ImplantDB.dat
or ImplantDBCustom.dat
See the Archive Exception
Errors section
Archive
errors
01.107.0001
The file [filename] was not correctly Error opening the file for
opened for reading
reading
Contact Service
01.107.0002
The file [filename] was not correctly
Error reading the file
read
Contact Service
01.107.0003
The file [filename] was not correctly Error opening the file for
opened for reading
reading
Contact Service
01.107.0004
The file [filename] was not correctly
Error reading the file
read
Contact Service
01.111.0001
[filename] Opening Failed !
[FileErrorCode]
Error in the opening of
See the File Exception
RepQAPhantom.Dat for reading Errors section
01.111.0002
Out of memory !
Memory exception in the
serialization of
RepQAPhantom.Dat
Make sure to have the
minimum RAM memory
amount
File exception in the
serialization of
RepQAPhantom.Dat
If the software is running in
a network, check the
network connections and that
the server is on
The file you searched was not
found
Use the right directory and
Filename
01.111.0003
01.111.0003
File not found !
01.111.0003
Too many open files ! Please, close a Unable to open another file, too
Close some application
few applications...
many files opened
File
exceptions
errors
01.111.0003
Disk full !
Not enough space on the Hard
Disk
Free disk space
01.111.0003
Generic File Error ! [OSErrorCode]
See the Operating System
Errors section
See the Operating System
Errors section
Operating
System errors
01.111.0004
Generic Archive Error !
[ArchiveErrorCode]
Archive exception in the
serialisation of
RepQAPhantom.Dat
See the Archive Exception
Errors section
Archive
errors
01.111.0005
[filename] Opening Failed !
[FileErrorCode]
Error in the opening of
See the File Exception
RepQAPhantom.Dat for writing Errors section
File
exceptions
errors
01.112.0001
[filename] Opening Failed !
[FileErrorCode]
Error in the opening of
AnalisiQAInCorso.dat for
reading
See the File Exception
Errors section
File
exceptions
errors
01.112.0002
Out of memory !
Memory exception in the
serialization of
AnalisiQAInCorso.dat
Make sure to have the
minimum RAM memory
amount
File exception in the
serializationof
AnalisiQAInCorso.dat
If the software is running in
a network, check the
network connections and that
the server is on
The file you searched was not
found
Use the right directory and
Filename
01.112.0003
01.112.0003
File not found !
01.112.0003
Too many open files ! Please, close a Unable to open another file, too
Close some application
few applications...
many files opened
01.112.0003
Disk full !
Not enough space on the Hard
Disk
Free disk space
01.112.0003
Generic File Error ! [OSErrorCode]
See the Operating System
Errors section
See the Operating System
Errors section
Operating
System errors
01.112.0004
Generic Archive Error !
[ArchiveErrorCode]
Archive exception in the
serialisation of
AnalisiQAInCorso.dat
See the Archive Exception
Errors section
Archive
errors
01.112.0005
[filename] Opening Failed !
[FileErrorCode]
Error in the opening of
AnalisiQAInCorso.dat for
writing
See the File Exception
Errors section
File
exceptions
errors
01.115.0001
Write Exception on file
Write Exception on file
ModelliRPL.dat
Check the file privileges
01.115.0002
Write Memory Exception on file
Memory Exception on file
ModelliRPL.dat
Check the file privileges
01.115.0003
Write File Exception
File Exception ModelliRPL.dat
Check the file privileges
01.115.0004
Write Archive Exception on file
Archive Exception on file
ModelliRPL.dat
Check the file privileges
01.115.0005
Read Exception on file
Read Exception on file
ModelliRPL.dat
Check the file privileges
01.115.0006
Read Memory Exception on file
Memory Exception on file
ModelliRPL.dat
Check the file privileges
01.115.0007
Read File Exception
File Exception ModelliRPL.dat
Check the file privileges
01.115.0008
Read Archive Exception on file
Archive Exception on file
ModelliRPL.dat
Check the file privileges
01.116.0001
[filename] Opening Failed !
[FileErrorCode]
Error in the opening of
RPL[number].dat for writing
See the File Exception
Errors section
01.116.0002
Out of memory !
Memory exception in the
serialization of
RPL[number].dat
Make sure to have the
minimum RAM memory
amount
01.116.0003
If the software is running in
File exception in the
a network, check the
serializationof RPL[number].dat network connections and that
the server is on
File
exceptions
errors
The file you searched was not
found
Use the right directory and
Filename
01.116.0003
File not found !
01.116.0003
Too many open files ! Please, close a Unable to open another file, too
Close some application
few applications...
many files opened
01.116.0003
Disk full !
Not enough space on the Hard
Disk
Free disk space
01.116.0003
Generic File Error ! [OSErrorCode]
See the Operating System
Errors section
See the Operating System
Errors section
Operating
System errors
01.116.0004
Generic Archive Error !
[ArchiveErrorCode]
Archive exception in the
serialisation of
RPL[number].dat
See the Archive Exception
Errors section
Archive
errors
01.116.0005
[filename] Opening Failed !
[FileErrorCode]
Error in the opening of
RPL[number].dat for reading
See the File Exception
Errors section
File
exceptions
errors
01.116.0006
Out of memory !
Memory exception in the
serialization of
RPL[number].dat
Make sure to have the
minimum RAM memory
amount
If the software is running in
File exception in the
a network, check the
serializationof RPL[number].dat network connections and that
the server is on
01.116.0007
The file you searched was not
found
Use the right directory and
Filename
01.116.0007
File not found !
01.116.0007
Too many open files ! Please, close a Unable to open another file, too
Close some application
few applications...
many files opened
01.116.0007
Disk full !
Not enough space on the Hard
Disk
Free disk space
01.116.0007
Generic File Error ! [OSErrorCode]
See the Operating System
Errors section
See the Operating System
Errors section
Operating
System errors
01.116.0008
Generic Archive Error !
[ArchiveErrorCode]
Archive exception in the
serialisation of
RPL[number].dat
See the Archive Exception
Errors section
Archive
errors
01.116.0009
The size of the page you are adding
[text] mismatches the Report Page
Size [text]
The numbero of page of the
report is different from the
number of the page to print
Retry to build the report
01.117.0001
The current Digital or DICOM print
protocol is disabled. Abort
printing....
The print protocol is disabled
Enable the protocol, then
retry
01.117.0002
Unable to create the bitmap
resource.
The bitmap image was not
created
Contact Service
01.117.0003
Unable to create the memory page
layer resource.
The resource is corrupted
Contact Service
01.117.0004
Not enough space on Work Drive to
store the print queues. ([space])
The Work drive is full
Free space, then retry
01.117.0006
Duplicate temporary file name on
print queue. [filename] Wait the end
of print process or remove it from
the print queue.
In the print queue no duplicate
file name are allowed
Remove the file from the
print queue. Wait until the
other files with the same
name are printed
01.117.0009
Unable to start the built-in Digital
printer protocol server.
The stop event wasn't created
Use another printer or
Contact Service
01.117.0010
Unable to start the built-in Digital
printer protocol server.
The stop return event wasn't
created
Use another printer or
Contact Service
01.117.0011
Unable to start the built-in Digital
printer protocol server.
3M printer server not started
Use another printer or
Contact Service
01.117.0012
Cannot start the Digital Printer
Server. The service is active on the
workstation [number]
The [number] workstation has
Use the other Server or close
the Digital Printer Server active it
01.117.0014
Unable to start the built-in Digital
printer protocol server.
The pause event wasn't created
Use another printer or
Contact Service
01.117.0015
Unable to start the built-in Digital
printer protocol server.
The sleep event wasn't created
Use another printer or
Contact Service
01.117.0016
Unable to start the built-in Digital
printer protocol server.
The pause return event wasn't
created
Use another printer or
Contact Service
01.125.0001
Impossible to create file [filename] !
Please, verify the current path or if
Unable to create the file
the drive is read-only.
Verify the current path and
that the drive is not readonly.
01.125.0003
[filename] Opening Failed !
[FileErrorCode]
Error in the opening of the file
for reading
See the File Exception
Errors section
01.125.0004
Out of memory !
Error in the opening of the file
for reading (memory)
Make sure to have the
minimum RAM memory
amount
Error in the opening of the file
for reading (file)
If the software is running in
a network, check the
network connections and that
the server is on
The file you searched was not
found
Use the right directory and
Filename
01.125.0005
File
exceptions
errors
01.125.0005
File not found !
01.125.0005
Too many open files ! Please, close a Unable to open another file, too
Close some application
few applications...
many files opened
01.125.0005
Disk full !
Not enough space on the Hard
Disk
Free disk space
01.125.0005
Generic File Error ! [OSErrorCode]
See the Operating System
Errors section
See the Operating System
Errors section
Operating
System errors
01.125.0006
Generic Archive Error !
[ArchiveErrorCode]
Error in the opening of the file
for reading (archive)
See the Archive Exception
Errors section
Archive
errors
01.125.0007
[filename] Opening Failed !
[FileErrorCode]
Error in the opening of the file
for writing
See the File Exception
Errors section
File
exceptions
errors
Out of memory !
Error in the opening of the file
for writing (memory)
Make sure to have the
minimum RAM memory
amount. If the problem
persists, contact Service
Error in the opening of the file
for writing (file)
If the software is running in
a network, check the
network connections and that
the server is on
The file you searched was not
found
Use the right directory and
Filename
01.125.0008
01.125.0009
01.125.0009
File not found !
01.125.0009
Too many open files ! Please, close a Unable to open another file, too
Close some application
few applications...
many files opened
01.125.0009
Disk full !
Not enough space on the Hard
Disk
Free disk space
01.125.0009
Generic File Error ! [OSErrorCode]
See the Operating System
Errors section
See the Operating System
Errors section
Operating
System errors
01.125.0010
Generic Archive Error !
[ArchiveErrorCode]
Error in the opening of the file
for writing (archive)
See the Archive Exception
Errors section
Archive
errors
01.131.0001
Image import failed [description] [IP Error downloading the image
address] [machine type]
from the 2D scanner
Error running the firmware
update
01.131.0002
01.131.0003
Any message
Contact Service
Reinstall software
Error running the 2D calibration
Reinstall software
tool
01.131.0004
Device not compatible with current
software installation. Please contact
Service
The machine does not match the
Contact Service
software installation
01.131.0005
Any message
Error running the check
firmware tool
Reinstall software
01.131.0006
Any message
Error on the device
There is an error on the
device. Refer to the Error
Code in the message. Restart
the device
01.132.0001
Not enough free process memory,
the procedure was aborted. Free
memory = [value]MB
System memory is exhausted
Restart the software
01.132.0002
Not enough free process memory,
the procedure was aborted. Free
memory = [value]MB
System memory is exhausted
Restart the software
01.132.0003
Not enough free process memory,
the procedure was aborted. Free
memory = [value]MB
System memory is exhausted
Restart the software
01.135.0001
No cross array available
Unable to delete the selected
image, no array
Reopen document and retry
01.135.0002
No visualized cross
Unable to delete the selected
image, no visualized cross
sequence
01.135.0003
No cross available
Unable to delete the selected
image, no cross sequence
01.135.0004
No cross element available
Unable to delete the selected
image, no visualized cross
01.135.0005
Not enough free process memory,
the procedure was aborted - Free
memory = %dMB
System memory is exhausted
Restart the software
01.138.0001
Memory allocation failed !
[OSErrorCode]
Error in the temporary buffer
allocation
See the Operating System
Errors section
01.138.0002
Memory release failed!
Error in the temporary buffer
deallocation
Contact Service
01.138.0003
Memory release failed!
Error in the temporary buffer
release
Contact Service
01.140.0001
[filename] Opening Failed !
[FileErrorCode]
Error in the opening of
DocListOptions.dat for reading
See the File Exception
Errors section
01.140.0002
Out of memory !
Memory exception in the
serialization of
DocListOptions.dat
Make sure to have the
minimum RAM memory
amount
File exception in the
serialization of
DocListOptions.dat
If the software is running in
a network, check the
network connections and that
the server is on
The file you searched was not
found
Use the right directory and
Filename
01.140.0003
Operating
System errors
File
exceptions
errors
01.140.0003
File not found !
01.140.0003
Too many open files ! Please, close a Unable to open another file, too
Close some application
few applications...
many files opened
01.140.0003
Disk full !
Not enough space on the Hard
Disk
Free disk space
01.140.0003
Generic File Error ! [OSErrorCode]
See the Operating System
Errors section
See the Operating System
Errors section
Operating
System errors
01.140.0004
Generic Archive Error !
[ArchiveErrorCode]
Archive exception in the
serialisation of
DocListOptions.dat
See the Archive Exception
Errors section
Archive
errors
01.140.0005
[filename] Opening Failed !
[FileErrorCode]
Error in the opening of
DocListOptions.dat for writing
See the File Exception
Errors section
File
exceptions
errors
01.142.0001
[filename] Opening Failed !
[FileErrorCode]
Error in the opening of
Laser3M.dat for reading
See the File Exception
Errors section
File
exceptions
errors
01.142.0002
Out of memory !
Memory exception in the
serialization of Laser3M.dat
Make sure to have the
minimum RAM memory
amount
File exception in the
serializationof Laser3M.dat
If the software is running in
a network, check the
network connections and that
the server is on
The file you searched was not
found
Use the right directory and
Filename
01.142.0003
01.142.0003
File not found !
01.142.0003
Too many open files ! Please, close a Unable to open another file, too
Close some application
few applications...
many files opened
01.142.0003
Disk full !
Not enough space on the Hard
Disk
Free disk space
01.142.0003
Generic File Error ! [OSErrorCode]
See the Operating System
Errors section
See the Operating System
Errors section
Operating
System errors
01.142.0004
Generic Archive Error !
[ArchiveErrorCode]
Archive exception in the
serialisation of Laser3M.dat
See the Archive Exception
Errors section
Archive
errors
01.142.0005
[filename] Opening Failed !
[FileErrorCode]
Error in the opening of
Laser3M.dat for writing
See the File Exception
Errors section
File
exceptions
errors
01.142.0006
Out of memory !
Memory exception in the
serialization of Laser3M.dat
Make sure to have the
minimum RAM memory
amount
File exception in the
serializationof Laser3M.dat
If the software is running in
a network, check the
network connections and that
the server is on
The file you searched was not
found
Use the right directory and
Filename
01.142.0007
01.142.0007
File not found !
01.142.0007
Too many open files ! Please, close a Unable to open another file, too
Close some application
few applications...
many files opened
01.142.0007
Disk full !
Not enough space on the Hard
Disk
Free disk space
01.142.0007
Generic File Error ! [OSErrorCode]
See the Operating System
Errors section
See the Operating System
Errors section
Operating
System errors
01.142.0008
Generic Archive Error !
[ArchiveErrorCode]
Archive exception in the
serialisation of Laser3M.dat
See the Archive Exception
Errors section
Archive
errors
01.144.0006
Error exporting a SHARP 2D image Error saving a SHARP 2D PAN Check write privileges
01.144.0007
Error exporting a SHARP 2D image
Error saving a SHARP 2D
CEPH AP
Check write privileges
01.144.0008
Error exporting a SHARP 2D image
Error saving a SHARP 2D
CEPH PA
Check write privileges
01.144.0009
Error exporting a SHARP 2D image
Error saving a SHARP 2D
CEPH LL Right
Check write privileges
01.144.0010
Error exporting a SHARP 2D image
Error saving a SHARP 2D
CEPH LL Left
Check write privileges
01.145.0001
Impossible to save axials in bitmap
format
Error in the saving of the axials
in BMP format
Verify that the selected path
exists and that the disk is
writable
01.146.0001
Impossible to save axials in bitmap
format
Error saving in BMP
Contact Service
01.151.0001
[filename] Opening Failed !
[FileErrorCode]
Error in the opening of
AnalysisSetup.dat for reading
01.151.0002
Out of memory !
Make sure to have the
Memory exception in the
minimum RAM memory
serialization of analysissetup.dat
amount
01.151.0003
See the File Exception
Errors section
File exception in the
serialization of
AnalysisSetup.dat
If the software is running in
a network, check the
network connections and that
the server is on
The file you searched was not
found
Use the right directory and
Filename
File
exceptions
errors
01.151.0003
File not found !
01.151.0003
Too many open files ! Please, close a Unable to open another file, too
Close some application
few applications...
many files opened
01.151.0003
Disk full !
Not enough space on the Hard
Disk
Free disk space
01.151.0003
Generic File Error ! [OSErrorCode]
See the Operating System
Errors section
See the Operating System
Errors section
Operating
System errors
01.151.0004
Generic Archive Error !
[ArchiveErrorCode]
Archive exception in the
serialisation of
AnalysisSetup.dat
See the Archive Exception
Errors section
Archive
errors
01.151.0005
[filename] Opening Failed !
[FileErrorcode]
Error in the opening of
AnalysisSetup.dat for writing
See the File Exception
Errors section
File
exceptions
errors
01.154.0002
Incorrect image type to perform this
command
The marker can be traced only
on axial, MPR, Panorex and
Cross
Contact Service
01.154.0003
The current image is thicker than
The image have to be thinner or Change image thickness.
1mm. The selected command cannot
equal than 1mm
Select another image.
be applied.
01.154.0009
Error while sending the email:
[error]
Unable to send the email
because the reason of [error]
Check the configuration of
the email
01.154.0010
Error: can't export the image in
DICOM format - Module: [num],
Error Num: [num]
Unable to create the DICOM
format of the image
Check DICOM
configuration. Restart the
software
01.154.0011
Error: can't export the Treated image Unable to create the Treated
- Module: [num], Error Num: [num] image
Restart the software
01.154.0012
Error: can't export the Default image Unable to create the default
- Module: [num], Error Num: [num] image
Restart the software
01.154.0013
The file is too big to be attached to
an email
The size of the attached file is
too big
Check the attached max size
value in the email
configuration
01.154.0014
Can't detect image to send via email
Can't attach the chosen images
to send via email
Close the software and try
again otherwise contact
service
01.157.0001
[filename] Opening Failed !
[FileErrorCode]
Error in the opening of
3DSCGeneralSettings.dat for
reading
See the File Exception
Errors section
01.157.0002
Out of memory !
Memory exception in the
serialization of
3DSCGeneralSettings.dat
Make sure to have the
minimum RAM memory
amount
File exception in the
serialization of
3DSCGeneralSettings.dat
If the software is running in
a network, check the
network connections and that
the server is on
The file you searched was not
found
Use the right directory and
Filename
01.157.0003
01.157.0003
File not found !
01.157.0003
Too many open files ! Please, close a Unable to open another file, too
Close some application
few applications...
many files opened
File
exceptions
errors
01.157.0003
Disk full !
Not enough space on the Hard
Disk
Free disk space
01.157.0003
Generic File Error ! [OSErrorCode]
See the Operating System
Errors section
See the Operating System
Errors section
Operating
System errors
01.157.0004
Generic Archive Error !
[ArchiveErrorCode]
Archive exception in the
serialisation of
3DSCGeneralSettings.dat
See the Archive Exception
Errors section
Archive
errors
01.157.0005
[filename] Opening Failed !
[FileErrorcode]
Error in the opening of
3DSCGeneralSettings.dat for
writing
See the File Exception
Errors section
File
exceptions
errors
01.161.0001
Impossible to create file [filename] !
Please, verify the current path or if
Unable to create the file
the drive is read-only.
Verify the current path and
that the drive is not readonly.
01.161.0003
[filename] Opening Failed !
[FileErrorCode]
Error in the opening of the file
for reading
See the File Exception
Errors section
01.161.0004
Out of memory !
Error in the opening of the file
for reading (memory)
Make sure to have the
minimum RAM memory
amount
Error in the opening of the file
for reading (file)
If the software is running in
a network, check the
network connections and that
the server is on
The file you searched was not
found
Use the right directory and
Filename
01.161.0005
File
exceptions
errors
01.161.0005
File not found !
01.161.0005
Too many open files ! Please, close a Unable to open another file, too
Close some application
few applications...
many files opened
01.161.0005
Disk full !
Not enough space on the Hard
Disk
Free disk space
01.161.0005
Generic File Error ! [OSErrorCode]
See the Operating System
Errors section
See the Operating System
Errors section
Operating
System errors
01.161.0006
Generic Archive Error !
[ArchiveErrorCode]
Error in the opening of the file
for reading (archive)
See the Archive Exception
Errors section
Archive
errors
01.161.0007
[filename] Opening Failed !
[FileErrorCode]
Error in the opening of the file
for writing
See the File Exception
Errors section
File
exceptions
errors
01.161.0008
Out of memory !
Error in the opening of the file
for writing (memory)
Make sure to have the
minimum RAM memory
amount
Error in the opening of the file
for writing (file)
If the software is running in
a network, check the
network connections and that
the server is on
The file you searched was not
found
Use the right directory and
Filename
01.161.0009
01.161.0009
File not found !
01.161.0009
Too many open files ! Please, close a Unable to open another file, too
Close some application
few applications...
many files opened
01.161.0009
Disk full !
Not enough space on the Hard
Disk
Free disk space
01.161.0009
Generic File Error ! [OSErrorCode]
See the Operating System
Errors section
See the Operating System
Errors section
Operating
System errors
01.161.0010
Generic Archive Error !
[ArchiveErrorCode]
Error in the opening of the file
for writing (archive)
See the Archive Exception
Errors section
Archive
errors
01.162.0001
Impossible to create file [filename] !
Please, verify the current path or if
Unable to create the file
the drive is read-only.
Verify the current path and
that the drive is not readonly.
01.162.0003
[filename] Opening Failed !
[FileErrorCode]
Error in the opening of the file
for reading
See the File Exception
Errors section
01.162.0004
Out of memory !
Error in the opening of the file
for reading (memory)
Make sure to have the
minimum RAM memory
amount
Error in the opening of the file
for reading (file)
If the software is running in
a network, check the
network connections and that
the server is on
The file you searched was not
found
Use the right directory and
Filename
01.162.0005
File
exceptions
errors
01.162.0005
File not found !
01.162.0005
Too many open files ! Please, close a Unable to open another file, too
Close some application
few applications...
many files opened
01.162.0005
Disk full !
Not enough space on the Hard
Disk
Free disk space
01.162.0005
Generic File Error ! [OSErrorCode]
See the Operating System
Errors section
See the Operating System
Errors section
Operating
System errors
01.162.0006
Generic Archive Error !
[ArchiveErrorCode]
Error in the opening of the file
for reading (archive)
See the Archive Exception
Errors section
Archive
errors
01.162.0007
[filename] Opening Failed !
[FileErrorCode]
Error in the opening of the file
for writing
See the File Exception
Errors section
File
exceptions
errors
01.162.0008
Out of memory !
Error in the opening of the file
for writing (memory)
Make sure to have the
minimum RAM memory
amount
Error in the opening of the file
for writing (file)
If the software is running in
a network, check the
network connections and that
the server is on
The file you searched was not
found
Use the right directory and
Filename
01.162.0009
01.162.0009
File not found !
01.162.0009
Too many open files ! Please, close a Unable to open another file, too
Close some application
few applications...
many files opened
01.162.0009
Disk full !
Not enough space on the Hard
Disk
Free disk space
01.162.0009
Generic File Error ! [OSErrorCode]
See the Operating System
Errors section
See the Operating System
Errors section
Operating
System errors
01.162.0010
Generic Archive Error !
[ArchiveErrorCode]
Error in the opening of the file
for writing (archive)
See the Archive Exception
Errors section
Archive
errors
01.163.0001
Impossible to create file [filename] !
Please, verify the current path or if
Unable to create the file
the drive is read-only.
Verify the current path and
that the drive is not readonly.
01.163.0003
[filename] Opening Failed !
[FileErrorCode]
Error in the opening of the file
for reading
See the File Exception
Errors section
01.163.0004
Out of memory !
Error in the opening of the file
for reading (memory)
Make sure to have the
minimum RAM memory
amount
Error in the opening of the file
for reading (file)
If the software is running in
a network, check the
network connections and that
the server is on
The file you searched was not
found
Use the right directory and
Filename
01.163.0005
01.163.0005
File not found !
01.163.0005
Too many open files ! Please, close a Unable to open another file, too
Close some application
few applications...
many files opened
File
exceptions
errors
01.163.0005
Disk full !
Not enough space on the Hard
Disk
Free disk space
01.163.0005
Generic File Error ! [OSErrorCode]
See the Operating System
Errors section
See the Operating System
Errors section
Operating
System errors
01.163.0006
Generic Archive Error !
[ArchiveErrorCode]
Error in the opening of the file
for reading (archive)
See the Archive Exception
Errors section
Archive
errors
01.163.0007
[filename] Opening Failed !
[FileErrorCode]
Error in the opening of the file
for writing
See the File Exception
Errors section
File
exceptions
errors
01.163.0008
Out of memory !
Error in the opening of the file
for writing (memory)
Make sure to have the
minimum RAM memory
amount
Error in the opening of the file
for writing (file)
If the software is running in
a network, check the
network connections and that
the server is on
The file you searched was not
found
Use the right directory and
Filename
01.163.0009
01.163.0009
File not found !
01.163.0009
Too many open files ! Please, close a Unable to open another file, too
Close some application
few applications...
many files opened
01.163.0009
Disk full !
Not enough space on the Hard
Disk
Free disk space
01.163.0009
Generic File Error ! [OSErrorCode]
See the Operating System
Errors section
See the Operating System
Errors section
Operating
System errors
01.163.0010
Generic Archive Error !
[ArchiveErrorCode]
Error in the opening of the file
for writing (archive)
See the Archive Exception
Errors section
Archive
errors
01.164.0001
Impossible to create file [filename] !
Please, verify the current path or if
Unable to create the file
the drive is read-only.
Verify the current path and
that the drive is not readonly.
01.164.0003
[filename] Opening Failed !
[FileErrorCode]
Error in the opening of the file
for reading
See the File Exception
Errors section
Out of memory !
Error in the opening of the file
for reading (memory)
Make sure to have the
minimum RAM memory
amount. If the problem
persists, contact Service
Error in the opening of the file
for reading (file)
If the software is running in
a network, check the
network connections and that
the server is on
The file you searched was not
found
Use the right directory and
Filename
01.164.0004
01.164.0005
File
exceptions
errors
01.164.0005
File not found !
01.164.0005
Too many open files ! Please, close a Unable to open another file, too
Close some application
few applications...
many files opened
01.164.0005
Disk full !
Not enough space on the Hard
Disk
Free disk space
01.164.0005
Generic File Error ! [OSErrorCode]
See the Operating System
Errors section
See the Operating System
Errors section
Operating
System errors
01.164.0006
Generic Archive Error !
[ArchiveErrorCode]
Error in the opening of the file
for reading (archive)
See the Archive Exception
Errors section
Archive
errors
01.164.0007
[filename] Opening Failed !
[FileErrorCode]
Error in the opening of the file
for writing
See the File Exception
Errors section
File
exceptions
errors
01.164.0008
Out of memory !
Error in the opening of the file
for writing (memory)
Make sure to have the
minimum RAM memory
amount
01.164.0009
Error in the opening of the file
for writing (file)
If the software is running in
a network, check the
network connections and that
the server is on
The file you searched was not
found
Use the right directory and
Filename
01.164.0009
File not found !
01.164.0009
Too many open files ! Please, close a Unable to open another file, too
Close some application
few applications...
many files opened
01.164.0009
Disk full !
Not enough space on the Hard
Disk
Free disk space
01.164.0009
Generic File Error ! [OSErrorCode]
See the Operating System
Errors section
See the Operating System
Errors section
Operating
System errors
01.164.0010
Generic Archive Error !
[ArchiveErrorCode]
Error in the opening of the file
for writing (archive)
See the Archive Exception
Errors section
Archive
errors
01.170.0001
Impossible to create file [filename] !
Please, verify the current path or if
Unable to create the file
the drive is read-only.
Verify the current path and
that the drive is not readonly.
01.170.0003
[filename] Opening Failed !
[FileErrorCode]
Error in the opening of the file
for reading
See the File Exception
Errors section
01.170.0004
Out of memory !
Error in the opening of the file
for reading (memory)
Make sure to have the
minimum RAM memory
amount
Error in the opening of the file
for reading (file)
If the software is running in
a network, check the
network connections and that
the server is on
The file you searched was not
found
Use the right directory and
Filename
01.170.0005
File
exceptions
errors
01.170.0005
File not found !
01.170.0005
Too many open files ! Please, close a Unable to open another file, too
Close some application
few applications...
many files opened
01.170.0005
Disk full !
Not enough space on the Hard
Disk
Free disk space
01.170.0005
Generic File Error ! [OSErrorCode]
See the Operating System
Errors section
See the Operating System
Errors section
Operating
System errors
01.170.0006
Generic Archive Error !
[ArchiveErrorCode]
Error in the opening of the file
for reading (archive)
See the Archive Exception
Errors section
Archive
errors
01.170.0007
[filename] Opening Failed !
[FileErrorCode]
Error in the opening of the file
for writing
See the File Exception
Errors section
File
exceptions
errors
01.170.0008
Out of memory !
Error in the opening of the file
for writing (memory)
Make sure to have the
minimum RAM memory
amount
Error in the opening of the file
for writing (file)
If the software is running in
a network, check the
network connections and that
the server is on
The file you searched was not
found
Use the right directory and
Filename
01.170.0009
01.170.0009
File not found !
01.170.0009
Too many open files ! Please, close a Unable to open another file, too
Close some application
few applications...
many files opened
01.170.0009
Disk full !
Not enough space on the Hard
Disk
Free disk space
01.170.0009
Generic File Error ! [OSErrorCode]
See the Operating System
Errors section
See the Operating System
Errors section
Operating
System errors
01.170.0010
Generic Archive Error !
[ArchiveErrorCode]
Error in the opening of the file
for writing (archive)
See the Archive Exception
Errors section
Archive
errors
01.171.0001
[filename] Creating Failed !
The file
Make sure to have the right
ReportNotesStringCountDB.Dat
privileges for create the file
was not created
01.171.0002
Out of memory !
Error in the opening of the file
for reading (memory)
Make sure to have the
minimum RAM memory
amount
Error in the opening of the file
for reading (file)
If the software is running in
a network, check the
network connections and that
the server is on
The file you searched was not
found
Use the right directory and
Filename
01.171.0003
01.171.0003
File not found !
01.171.0003
Too many open files ! Please, close a Unable to open another file, too
Close some application
few applications...
many files opened
01.171.0003
Disk full !
Not enough space on the Hard
Disk
Free disk space
01.171.0003
Generic File Error ! [OSErrorCode]
See the Operating System
Errors section
See the Operating System
Errors section
Operating
System errors
01.171.0004
Generic Archive Error !
[ArchiveErrorCode]
Error in the opening of the file
for reading (archive)
See the Archive Exception
Errors section
Archive
errors
01.171.0005
Out of memory !
Error in the opening of the file
for reading (memory)
Make sure to have the
minimum RAM memory
amount
01.171.0006
[filename] Reading Failed !
[FileErrorCode]
Error in the opening of the
See the File Exception
ReportNotesStringCountDB.Dat
Errors section
file for reading
File
exceptions
errors
01.171.0007
[filename] Reading Failed !
[ArchiveErrorCode]
Archive exception in the
serialization of the
See the Archive Exception
ReportNotesStringCountDB.Dat Errors section
file
Archive
errors
01.171.0008
[filename] Opening Failed !
[FileErrorCode]
Error in the opening of the file
for writing
See the File Exception
Errors section
File
exceptions
errors
01.171.0009
[filename] Opening Failed !
[FileErrorCode]
Error in the opening of the file
for reading
See the File Exception
Errors section
File
exceptions
errors
01.171.0010
Out of memory !
Error in the opening of the file
for writing (memory)
Make sure to have the
minimum RAM memory
amount
Error in the opening of the file
for writing (file)
If the software is running in
a network, check the
network connections and that
the server is on
The file you searched was not
found
Use the right directory and
Filename
01.171.0011
01.171.0011
File not found !
01.171.0011
Too many open files ! Please, close a Unable to open another file, too
Close some application
few applications...
many files opened
01.171.0011
Disk full !
Not enough space on the Hard
Disk
Free disk space
01.171.0011
Generic File Error ! [OSErrorCode]
See the Operating System
Errors section
See the Operating System
Errors section
Operating
System errors
01.171.0012
Generic Archive Error !
[ArchiveErrorCode]
Error in the opening of the file
for writing (archive)
See the Archive Exception
Errors section
Archive
errors
01.174.0001
Impossible to create AVI file.
[errorcode] To enhance quality,
increase slice thickness during
'Study reconstruction'.
AVI file creation failed
Contact Service
01.176.0001
Connection to the scanner failed!
Hardware connection error
Check that the hardware is
correctly connected and
switched on
01.176.0002
Connection to the scanner failed!
Hardware connection error
Check that the hardware is
correctly connected and
switched on
01.176.0003
Connection to the scanner failed!
Hardware connection error
(timeout)
Check that the hardware is
correctly connected and
switched on
Error during the rotating arm
reset
Refer to more specific
messages about possible
hardware failures, if they
appeared. Otherwise, contact
Service
01.176.0006
Error during the rotating arm reset
01.176.0007
Error during system reset
Error during system reset
Refer to more specific
messages about possible
hardware failures, if they
appeared. Otherwise, contact
Service
01.176.0013
Error in the mA curve
mA curve not available for
some kV values
Setup the mA curve for the
missing kV values. Contact
Service
01.176.0016
Error in the kV curve
kV curve not available
Setup the kV curve for the
missing values. Contact
Service
kV sampling error
Refer to more specific
messages about possible
hardware failures, if they
appeared. Otherwise, contact
Service
kV curve setting error
Refer to more specific
messages about possible
hardware failures, if they
appeared. Otherwise, contact
Service
Unable to read the mA curve
values
Refer to more specific
messages about possible
hardware failures, if they
appeared. Otherwise, contact
Service
Unable to write the mA curve
values
Refer to more specific
messages about possible
hardware failures, if they
appeared. Otherwise, contact
Service
Error in the mA curve
mA curve measuring error
Refer to more specific
messages about possible
hardware failures, if they
appeared. Otherwise, contact
Service
Operation failed
Unable to read the collimator
check info. The mA curve may
be missing
Check the mA curve. Refer
to more specific messages
about possible hardware
failures, if they appeared.
Otherwise, contact Service
01.176.0017
01.176.0018
01.176.0032
01.176.0033
01.176.0034
01.176.0035
01.176.0041
Error in the kV curve
Error in the kV curve
Error in the mA curve
Error in the mA curve
Error while initializing the hardware Error while initializing the
for the scan
hardware for the scan
Refer to more specific
messages about possible
hardware failures, if they
appeared. Otherwise, contact
Service
01.176.0042
01.176.0043
01.176.0044
01.176.0045
01.176.0051
01.176.0052
Error while trying to reach the
scanner starting position
Error setting the parameters for the
scan
Error setting the parameters for the
scan
Error setting the parameters for the
scan
Error while positioning for a scout
image
Error while positioning for a scout
image
Unable to reach the scanner
starting position
Refer to more specific
messages about possible
hardware failures, if they
appeared. Otherwise, contact
Service
Error setting the parameters for
the scan
Refer to more specific
messages about possible
hardware failures, if they
appeared. Otherwise, contact
Service
Error setting the parameters for
the CineX scan
Refer to more specific
messages about possible
hardware failures, if they
appeared. Otherwise, contact
Service
Error setting the parameters for
the Ray2D acquisition
Refer to more specific
messages about possible
hardware failures, if they
appeared. Otherwise, contact
Service
Error while positioning for 1st
scout
Refer to more specific
messages about possible
hardware failures, if they
appeared. Otherwise, contact
Service
Error while positioning for 2nd
scout
Refer to more specific
messages about possible
hardware failures, if they
appeared. Otherwise, contact
Service
01.176.0068
Error during chinrest calibration
Chinrest calibration error
Refer to more specific
messages about possible
hardware failures, if they
appeared. Otherwise, contact
Service
01.176.0070
Any message
Upload console firmware error
Contact Service
01.176.0071
Any message
Upload console icons error
Contact Service
01.180.0001
Not enough memory to perform
There is not enough RAM
study reconstruction. Please, select a memory for the selected study
smaller volume.
reconstruction
01.191.0001
01.191.0005
01.191.0006
01.191.0009
Reduce the reconstructed
area or Check the /3GB
parameter
Error during the initialization of the
device in CB3D mode
Refer to more specific
messages about possible
Error during the initialization of
hardware failures, if they
the device in CB3D mode
appeared. Otherwise, contact
Service
Error during the arm movement
Refer to more specific
messages about possible
Error during the arm movement hardware failures, if they
appeared. Otherwise, contact
Service
Error during the arm reset
Error during the motor test
Error during the arm reset
Refer to more specific
messages about possible
hardware failures, if they
appeared. Otherwise, contact
Service
Error during the motor test
Refer to more specific
messages about possible
hardware failures, if they
appeared. Otherwise, contact
Service
01.191.0015
01.191.0066
01.191.0080
Refer to more specific
messages about possible
hardware failures, if they
appeared. Otherwise, contact
Service
Error during an acquisition
Error during an acquisition
Error during the axes movement
Refer to more specific
messages about possible
Error during the axes movement hardware failures, if they
appeared. Otherwise, contact
Service
Error during the XRay conditioning
procedure
Error during the XRay
conditioning procedure
Refer to more specific
messages about possible
hardware failures, if they
appeared. Otherwise, contact
Service
Error during the XRay forming
procedure
Refer to more specific
messages about possible
hardware failures, if they
appeared. Otherwise, contact
Service
01.191.0081
Error during the XRay forming
procedure
01.191.0082
Error during the setting of the
desired operating mode due to
Can't set the desired operating mode
the communication with the
device
Check the connection.
Restart the machine and the
software. Otherwise, contact
Service
01.191.0083
Error during the arm reset
Check the connection.
Error during the reset procedure Restart the machine and the
of the device
software. Otherwise, contact
Service
01.191.0084
Input from touch!. This operation is
allowed only on workstation
Operation not allowed from
touch input
Must use the software from
the workstation
01.192.0001
Error while moving the beam limiter
Error communicating with the
beam limiter
Refer to more specific
messages about possible
hardware failures, if they
appeared. Otherwise, contact
Service
01.192.0002
Error reading configuration file !
Error reading the configuration
file
Contact Service
01.193.0001
Error trying to manage image:
[filename] It is not possible to
continue
Error renaming the image
Verify the file is not used by
other programs Verify the
user's rights
01.238.0036
Character Set not supported
DICOM import failed,
unsupported character set
Is not possible to import this
dataset
01.238.0056
Not all axial images retrieved in
[studyname] study. Impossible to
retrieve current study.
Not the all axials are present
Import the all axial files or
Contact Service
01.238.0059
Unexpected manufactured model
name
No manufactured model name
specified
Contact Service
01.238.0060
The image being converted is not
valid. The [value] value is not
correct . The session is aborted.
The image [value] is incorrect
The image is not valid,
correct it and retry
01.238.0061
The image being converted is not an The used image is not an axial
axial image. The session is aborted. one
Use an axial image
01.238.0063
Scout image creation failed. Unable
to complete DICOM dataset import
session.
Unable to create the Scout
image
Import the DICOM dataset
manually
01.238.0065
Slice thickness value [value] is not
valid. Unable to complete DICOM
dataset import session.
The slice thickness value is not
valid
Set a valid thicknes value.
01.238.0067
ERROR! It is not possible to resize
images for DICOM export; please,
try again. If the problem persists,
contact Technical Assistance Service
The source image and the
destination one are not
compatible (different bits per
pixel, ...)
Contact Service
01.238.0068
Invalid image. The session is
aborted.
No column field found
Use a document with the
correct fields or Contact
Service
01.238.0069
Invalid image. The session is
aborted.
No rows field found
Use a document with the
correct fields or Contact
Service
01.238.0070
Invalid image. The session is
aborted.
No deltaX field found
Use a document with the
correct fields or Contact
Service
01.238.0071
Invalid image. The session is
aborted.
No delatY field found
Use a document with the
correct fields or Contact
Service
01.238.0072
Invalid image. The session is
aborted.
No image ID field found
Use a document with the
correct fields or Contact
Service
01.238.0077
patient info mismatch ! Image
Loading the DICOM File, the
patient: [patient name] do not match
patient is not unique
with active patient
Import a DICOM of a single,
correct patient. Or Contact
Service
01.238.0078
The selected DICOM dataset was
not generated by known software.
The session is aborted.
Use a DICOM dataset
generated by CEFLA's
companies software or
Contact Service
01.238.0079
Unable to insert patient data into the Error during a DICOM
database
Query/Retrieve
Verify the DB presence in
the Shared folder Verify
user's rights on the Shared
folder
01.238.0080
The DICOM image is not valid
because the tag
BitPerPixel/HighBit (Tag
Invalid image. The session is aborted
0028,0100 - 0028,0101 0028,0102) is wrong or not
valid
Contact Service
01.238.0081
No original axials found. It is not
possible to import reformatted
and/or customized axials. The
session is aborted.
The used image is a reformatted
Use an original axial image
axial, not an original axial
01.238.0082
One or more axial images are
missing. Unable to complete the
import of the DICOM dataset.
Number of axials insufficient to The Dicom dataset must
reconstruct a volume.
have at least 2 axials.
01.238.0083
An image was exported in nonDICOM format using the -single
file- option, the format was modified
in DICOM
Only the DICOM format can
export image in "single file", the
option was selected and another
format was choosen
Change the export option
removing the single file
option or selecting the
DICOM format
01.239.0001
[filename] Opening Failed !
[FileErrorCode]
Error in the opening of
[filename] for writing
See the File Exception
Errors section
01.239.0002
Out of memory !
Memory exception in the
serialization of [filename]
Make sure to have the
minimum RAM memory
amount
File exception in the
serializationof [filename]
If the software is running in
a network, check the
network connections and that
the server is on
The file you searched was not
found
Use the right directory and
Filename
01.239.0003
The DICOM dataset wasn't
created by our software
01.239.0003
File not found !
01.239.0003
Too many open files ! Please, close a Unable to open another file, too
Close some application
few applications...
many files opened
File
exceptions
errors
01.239.0003
Disk full !
Not enough space on the Hard
Disk
Free disk space
01.239.0003
Generic File Error ! [OSErrorCode]
See the Operating System
Errors section
See the Operating System
Errors section
Operating
System errors
01.239.0004
Generic Archive Error !
[ArchiveErrorCode]
Archive exception in the
serialisation of [filename]
See the Archive Exception
Errors section
Archive
errors
01.239.0005
[filename] Opening Failed !
[FileErrorCode]
Error in the opening of
[filename] for reading
See the File Exception
Errors section
File
exceptions
errors
01.239.0006
ERROR: The software was launched
from an external application to
perfom a new scan, but the InputFile The Input file is empty
is empty. The application will be
closed.
Use a correct Input file or
Contact Service
01.239.0007
ERROR: The software was launched
from an external application to
perfom a new scan, but the InputFile The Input file is empty
is empty. The application will be
closed.
Use a correct Input file or
Contact Service
01.239.0008
ERROR: The software was launched
from an external application to
No Surname^Name field in the
perfom a new scan, but the InputFile
Input file
doesn't contains the Surname^Name
field. The application will be closed.
Use a correct Input file or
Contact Service
01.239.0009
ERROR: The software was launched
from an external application to
perfom a new scan, but the InputFile No ID field in the Input file
doesn't contains the ID field. The
application will be closed.
Use a correct Input file or
Contact Service
01.239.0010
ERROR: The software was launched
from an external application to
No Birthday field in the Input
perfom a new scan, but the InputFile
file
doesn't contains the Birthday field.
The application will be closed.
Use a correct Input file or
Contact Service
01.239.0011
ERROR: The software was launched
from an external application to
perfom a new scan, but the InputFile Incorrect Surname^Name field
doesn't contains a correct
in the Input file
Surname^Name field. The
application will be closed.
Use a correct Input file or
Contact Service
01.239.0012
ERROR: The software was launched
from an external application to
Incorrect Birthday field in the
perfom a new scan, but the InputFile
Input file
doesn't contains a correct Birthday
field. The application will be closed.
Use a correct Input file or
Contact Service
01.239.0013
ERROR! Impossible to write to the
exchange file.
Make sure to have the write
permission on the drive
01.240.0002
ERROR: The software was launched
from an external application to
[InputFile] parameter not
perfom a new scan, but the
correct
[InputFile] parameter is not correct.
The application will be closed.
Reset the parameter, reinstall
the software or Contact
Service
01.240.0003
ERROR: The software was launched
from an external application to
perfom a new scan, but the
[OutputFile] parameter not
[OutputFile] parameter is not
correct
correct. The application will be
closed.
Reset the parameter, reinstall
the software or Contact
Service
Unable to write the exchange
file
01.240.0004
ERROR: The software was launched
from an external application to
[InputFile] parameter not
perfom a new scan, but the
correct
[InputFile] parameter is not correct.
The application will be closed.
Reset the parameter, reinstall
the software or Contact
Service
01.241.0001
Unable to find NNT virtual printer
driver. Please reinstall the software
Reinstall the software
01.241.0002
ERROR ! PDF creation could not be Unable to have the printer
completed.
buffer's info
Contact Service
01.241.0003
PDF creation could not be
completed. [ Invalid printer DC ]
Error creating the PDF DC of
the first page
Contact Service
01.241.0004
PDF creation could not be
completed. [ Invalid printer DC ]
Error creating the PDF DC of
another page
Contact Service
01.241.0005
ERROR ! PDF creation could not be Unable to allocate enough
completed.
memory
Free some RAM memory
01.241.0006
ERROR ! PDF creation could not be Unable to set the NNT virtual
completed.
printer
Reinstall the software
01.241.0007
ERROR ! PDF creation could not be Unable to set the NNT virtual
completed.
printer
Reinstall the software
01.241.0008
ERROR ! PDF creation could not be Impossible to get the printer
completed.
document's info
Contact Service
01.241.0009
ERROR ! PDF creation could not be
Unable to have the printer's info Contact Service
completed.
01.241.0010
ERROR ! PDF creation could not be
PDF page or path are not setted
completed.
Make sure to have the user's
rights for managing printers
or reinstall the software
01.241.0011
PDF generation ErrCode [value]
Unable to load the PDF library
Reinstall the software
01.241.0012
PDF generation ErrCode [value]
Unable to create the PDF
instance
Contact Service
01.241.0050
The NNT virtual printer is not
installed on your computer
PDF creator DLL not registered Reinstall the software
01.250.0001
Impossible to create file [filename] !
Please, verify the current path or if
Unable to create the file
the drive is read-only.
01.250.0003
[filename] Opening Failed !
[FileErrorCode]
Error in the opening of
See the File Exception
3DConfSetup.dat for reading or
Errors section
writing
01.250.0004
Out of memory !
Memory exception in the
serialization of
3DConfSetup.dat
Make sure to have the
minimum RAM memory
amount
File exception in the
serialization of
3DConfSetup.dat
If the software is running in
a network, check the
network connections and that
the server is on
The file you searched was not
found
Use the right directory and
Filename
01.250.0005
Verify the path and that the
driver is not read only
File
exceptions
errors
01.250.0005
File not found !
01.250.0005
Too many open files ! Please, close a Unable to open another file, too
Close some application
few applications...
many files opened
01.250.0005
Disk full !
Not enough space on the Hard
Disk
Free disk space
01.250.0005
Generic File Error ! [OSErrorCode]
See the Operating System
Errors section
See the Operating System
Errors section
Operating
System errors
01.250.0006
Generic Archive Error !
[ArchiveErrorCode]
Archive exception in the
serialization of
3DConfSetup.dat
See the Archive Exception
Errors section
Archive
errors
01.250.0007
Out of memory !
Memory exception in the
serialization of
3DConfSetup.dat
Make sure to have the
minimum RAM memory
amount
01.250.0008
File exception in the
serialization of
3DConfSetup.dat
If the software is running in
a network, check the
network connections and that
the server is on
The file you searched was not
found
Use the right directory and
Filename
01.250.0008
File not found !
01.250.0008
Too many open files ! Please, close a Unable to open another file, too
Close some application
few applications...
many files opened
01.250.0008
Disk full !
Not enough space on the Hard
Disk
Free disk space
01.250.0008
Generic File Error ! [OSErrorCode]
See the Operating System
Errors section
See the Operating System
Errors section
Operating
System errors
01.250.0009
Generic Archive Error !
[ArchiveErrorCode]
Archive exception in the
serialization of
3DConfSetup.dat
See the Archive Exception
Errors section
Archive
errors
01.251.0001
An error occurred during the
conversion of the current
Error converting old document's
parameters. The save and the
See DocConverter ERRORS DocConverter
reconstruction command have
section or Contact Service
errors
been disabled
01.251.0002
document to the most recent format.
To avoid possible loss of
Error converting old document's
parameters. The save and the
See DocConverter ERRORS DocConverter
reconstruction command have
section or Contact Service
errors
been disabled
01.251.0003
data, saving and reconstruction
commands will be disabled
Error converting old document's
parameters. The save and the
See DocConverter ERRORS DocConverter
reconstruction command have
section or Contact Service
errors
been disabled
01.251.0004
for this document. Please, contact
Service providing also the
Error converting old document's
parameters. The save and the
See DocConverter ERRORS DocConverter
reconstruction command have
section or Contact Service
errors
been disabled
01.251.0005
following DocConverter error code.
[DocConverter error]
Error converting old document's
parameters. The save and the
See DocConverter ERRORS DocConverter
reconstruction command have
section or Contact Service
errors
been disabled
01.255.0001
Unable to add the following path to
the list. [path]
The selected path for the DB
regeneration is not valid
Verify the path and the user's
rights
01.255.0002
the procedure is unable to start,
because the database files are
already locked by another user.
Please check that the software is
closed on all other workstations and
restart the software
The DB regeneration was not
started because the DB file is
locked by another user
Close the software on any
other workstation, restart the
software and retry
01.258.0001
Out of memory !
Memory exception in the
serialization of GestMPPS.dat
Make sure to have the
minimum RAM memory
amount
File exception in the
serialization of GestMPPS.dat
If the software is running in
a network, check the
network connections and that
the server is on
The file you searched was not
found
Use the right directory and
Filename
01.258.0002
01.258.0002
File not found !
01.258.0002
Too many open files ! Please, close a Unable to open another file, too
Close some application
few applications...
many files opened
01.258.0002
Disk full !
Not enough space on the Hard
Disk
Free disk space
01.258.0002
Generic File Error ! [OSErrorCode]
See the Operating System
Errors section
See the Operating System
Errors section
Operating
System errors
01.258.0003
Generic Archive Error !
[ArchiveErrorCode]
Archive exception in the
serialization of GestMPPS.dat
See the Archive Exception
Errors section
Archive
errors
Error in the opening of
GestMPPS.dat for reading or
writing
See the File Exception
Errors section
The 3D model doesn't start
Update graphics adapter
driver. Switch to a different
rendering mode (see
manual). Decrease quality
parameters or volume size
(see manual).
The 3D model doesn't start
Update graphics adapter
driver. Switch to a different
rendering mode (see
manual). Decrease quality
parameters or volume size
(see manual).
The 3D model doesn't start
Update graphics adapter
driver. Switch to a different
rendering mode (see
manual). Decrease quality
parameters or volume size
(see manual).
01.300.0004
Rendering 3D: Graphics adapter
seems to support requested features
but an error occurred during
rendering execution. Please, update
driver adapter or switch to a
different rendering mode (ex. CPU
from File -> 3D general settings)
The 3D model doesn't start
Update graphics adapter
driver. Switch to a different
rendering mode (see
manual). Decrease quality
parameters or volume size
(see manual).
01.301.0001
Not enough free process memory,
the procedure was aborted - Free
memory = [value] MB
System memory is exhausted
Restart the software
01.302.0001
Impossible to create file [filename] !
Please, verify the current path or if
Unable to create the file
the drive is read-only.
Verify the path and that the
driver is not read only
01.302.0003
[filename] Opening Failed !
[FileErrorCode]
Error in the opening of
3DPresets.dat for reading
See the File Exception
Errors section
01.302.0004
Out of memory !
Memory exception in the
serialization of 3DPresets.dat
Make sure to have the
minimum RAM memory
amount
File exception in the
serialization of 3DPresets.dat
If the software is running in
a network, check the
network connections and that
the server is on
The file you searched was not
found
Use the right directory and
Filename
01.258.0004
[filename] Opening Failed !
[FileErrorCode]
01.300.0001
Rendering 3D: Graphics adapter
seems to support requested features
but an error occurred during
rendering execution. Please, update
driver adapter or switch to a
different rendering mode (ex. CPU
from File -> 3D general settings)
01.300.0002
Rendering 3D: Graphics adapter
seems to support requested features
but an error occurred during
rendering execution. Please, update
driver adapter or switch to a
different rendering mode (ex. CPU
from File -> 3D general settings)
01.300.0003
Rendering 3D: Graphics adapter
seems to support requested features
but an error occurred during
rendering execution. Please, update
driver adapter or switch to a
different rendering mode (ex. CPU
from File -> 3D general settings)
01.302.0005
File
exceptions
errors
File
exceptions
errors
01.302.0005
File not found !
01.302.0005
Too many open files ! Please, close a Unable to open another file, too
Close some application
few applications...
many files opened
01.302.0005
Disk full !
Not enough space on the Hard
Disk
Free disk space
01.302.0005
Generic File Error ! [OSErrorCode]
See the Operating System
Errors section
See the Operating System
Errors section
Operating
System errors
01.302.0006
Generic Archive Error !
[ArchiveErrorCode]
Archive exception in the
serialization of 3DPresets.dat
See the Archive Exception
Errors section
Archive
errors
01.302.0007
[filename] Opening Failed !
[FileErrorCode]
Error in the opening of
3DPresets.dat for writing
See the File Exception
Errors section
File
exceptions
errors
01.302.0008
Out of memory !
01.302.0009
Memory exception in the
serialization of 3DPresets.dat
Make sure to have the
minimum RAM memory
amount
File exception in the
serialization of 3DPresets.dat
If the software is running in
a network, check the
network connections and that
the server is on
The file you searched was not
found
Use the right directory and
Filename
01.302.0009
File not found !
01.302.0009
Too many open files ! Please, close a Unable to open another file, too
Close some application
few applications...
many files opened
01.302.0009
Disk full !
Not enough space on the Hard
Disk
Free disk space
01.302.0009
Generic File Error ! [OSErrorCode]
See the Operating System
Errors section
See the Operating System
Errors section
Operating
System errors
01.302.0010
Generic Archive Error !
[ArchiveErrorCode]
Archive exception in the
serialization of 3DPresets.dat
See the Archive Exception
Errors section
Archive
errors
01.303.0001
[filename] Opening Failed !
[FileErrorCode]
Error in the opening of
archcfg.dat for reading
See the File Exception
Errors section
File
exceptions
errors
01.303.0002
Out of memory !
Memory exception during the
serialization of archcfg.dat
Make sure to have the
minimum RAM memory
amount
File exception during the
serialization of archcfg.dat
If the software is running in
a network, check the
network connections and that
the server is on
The file you searched was not
found
Use the right directory and
Filename
01.303.0003
01.303.0003
File not found !
01.303.0003
Too many open files ! Please, close a Unable to open another file, too
Close some application
few applications...
many files opened
01.303.0003
Disk full !
Not enough space on the Hard
Disk
Free disk space
01.303.0003
Generic File Error ! [OSErrorCode]
See the Operating System
Errors section
See the Operating System
Errors section
Operating
System errors
01.303.0004
Generic Archive Error !
[ArchiveErrorCode]
Archive exception during the
serialization of archcfg.dat
See the Archive Exception
Errors section
Archive
errors
01.303.0005
[filename] Opening Failed !
[FileErrorCode]
Error in the opening of the
archcfg.dat file for writing
See the File Exception
Errors section
File
exceptions
errors
01.303.0006
Cannot add a secondary archive in
the selected folder, because the
folder already contains a primary
archive
Cannot add a secondary archive
in the selected folder, because
Choose another folder
the folder already contains a
primary archive
01.304.0001
Graphics adapter or driver does not
support the features requested.
The 3D model doesn't start
Update graphics adapter
driver. Change your graphic
adapter.
01.304.0002
Advanced 3D rendering engine not
available.
The 3D model doesn't start
Update graphics adapter
driver. Change your graphic
adapter.
01.304.0003
Please try to update the graphics
driver or adapter
The 3D model doesn't start
Update graphics adapter
driver. Change your graphic
adapter.
01.305.0001
bad or missing database ID
Patient DB's ID setting failed
Contact Service
Patient DB's ID reading failed
Contact Service
Patient DB regeneration failed
while document's adjournment
Contact Service
01.305.0002
01.305.0004
could not update document to the
database
01.305.0005
could not insert document into the
database
01.305.0006
Patient DB regeneration failed
while document insertion
Contact Service
Patient DB regeneration failed
while document insertion
Contact Service
01.305.0007
Error while regenerating the
database !
Patient DB regeneration failed
while DB emptying
Contact Service
01.305.0008
Error while regenerating the
database !
Patient DB regeneration failed
while database ID adjournment
Contact Service
01.305.0009
Error while regenerating the
database !
Patient DB regeneration failed
while database ID verifying
Contact Service
01.305.0010
Error while regenerating the
database !
Patient DB regeneration failed
while path insertion
Contact Service
01.305.0011
Error while regenerating the
database !
Patient DB regeneration failed
while patient's data registration
Contact Service
01.305.0012
Error while regenerating the
database !
Patient DB regeneration failed
while patient's data registration
Contact Service
01.305.0013
Error while regenerating the
database !
Patient DB regeneration failed
while reading the old DB
Contact Service
01.305.0014
Error while regenerating the
database !
Patient DB regeneration failed
while document's searching
Contact Service
01.305.0015
Error while trying to read the
database
Unable to read the patient DB
version
- Verify the DB presence in
the Shared folder
01.305.0016
Error while trying to update the
database schema
The DB updating process failed
- Verify user's rights on the
Shared folder
01.305.0017
compact/repair operation failed on
the database
Error during the complact/repair
operation on the patient DB
01.305.0018
Error while trying to update the
database schema
Error updating the DB to the
last version due to a .ini file
lock in the shared folder
01.305.0021
Database check failed ! Program
started in Safe Mode. Please, contact Working directory not found
Service
01.305.0022
A database file is already present
It is not possible to create a new Choose another path with no
under the following path: [path]
database in a folder with an
database in it to create the
Unable to continue with the creation
already existing database
archive
of a new archive
01.305.0023
The empty database file was not
found under the following path:
[path] Unable to continue with the
creation of a new archive
An empty database file was not
found
01.305.0024
The database file could not be
copied. Unable to continue with the
creation of a new archive
Error copying the database
01.305.0025
The database file is read-only and
could not be made writable. Unable
to continue with the creation of a
new archive.
Error modifying the ReadOnly
attribute on the database
Check user's rights
01.305.0026
The connection test to the database
failed [path]
Unable to use the database
The file could be
locked/opened by other
workstation
01.305.0027
Unable to continue with the creation
of a new archive
01.305.0029
Not enough space on destination
disk. Available Space: x MB
Required Space : y MB The
operation will be canceled.
Close the software on any
other workstation and retry
Check the server status and
that the selected directory is
not a root one (like D:\)
Reinstall the software
Contact Service
Unable to move the Shared
folder to the new selected path,
because there is not enough disk
space on the destination path.
Free enough disk space on
the destination path, or select
another destination for the
Shared folder.
01.305.0030
[filename] Opening Failed !
[FileErrorCode]
During the transfer of the
Shared folder, a file reading
operation failed.
See the File Exception
Errors section
File
exceptions
errors
01.305.0031
[filename] Opening Failed !
[FileErrorCode]
During the transfer of the
Shared folder, a file writing
operation failed.
See the File Exception
Errors section
File
exceptions
errors
01.305.0032
ERROR !: could not retrieve
documents list from the database
A query to the DB failed, while
trying to define which
documents had data that still
needed to be transferred to the
DB.
Check the archive
01.307.0001
File [filename] not found or invalid !
Unable to find the ParGeo.dat
Calibration is corrupted ! Please,
file
contact Service.
Make another calibration
(mattarellum acquisition) or
Contact Service
01.307.0002
Reconstruction parameters are not
available. Primary reconstruction
will be aborted. Please, contact
Service.
Reconstruction parameters not
found
Contact Service
01.307.0004
Error reading configuration file !
Error loading some parameters
needed for the RawData
initialization
Repeat the scan. If the
problem persists, contact
Service
01.307.0005
Reconstruction parameters are not
available. Primary reconstruction
will be aborted. Please, contact
Service.
The scan used for creating the
RawData is not a known one
Contact Service
01.307.0006
Reconstruction parameters are not
available. Primary reconstruction
will be aborted. Please, contact
Service.
The scan used for creating the
RawData is not a known one
Contact Service
01.310.0001
An error has occurred.
Reconstruction will be aborted. If
the problem persists, contact
Service. Error code [code]
Error in the primary
reconstruction
Contact Service
01.310.0002
An error has occurred.
Reconstruction will be aborted. If
the problem persists, contact
Service. Error code [code]
Error in the primary
reconstruction
Contact Service
01.310.0003
An error has occurred.
Reconstruction will be aborted. If
the problem persists, contact
Service. Error code [code]
Error in the primary
reconstruction
Contact Service
01.311.0001
no patient was selected for this
command
No patient selected for the
delete operation
Select a patient and try again
01.311.0002
no patient was selected for this
command
No patient selected for the edit
operation
Select a patient and try again
01.311.0003
The patient for the edit
the selected patient was not found in
operation is not present in the
the archive
DB
01.312.0003
Error during the initialization of the
device in CB3D mode
Contact Service
Refer to more specific
messages about possible
Error during the initialization of
hardware failures, if they
the device in CB3D mode
appeared. Otherwise, contact
Service
01.312.0007
01.312.0039
01.312.0062
The software has detected a number
of defective pixels of the detector
that exceeds the specifications. If the
procedure has not been performed
under proper conditions (for
Too many defects revealed
example if some objects were
during blank acquisition.
present in the scan area), it is
necessary to invalidate current Blank
acquisition and repeat it. Otherwise,
please contact Service
Empty the gantry, check that
the beam limiter is correctly
set up (not casting shadows
near the borders of the
images), then repeat blank
acquisition. If the problem
persists, contact Service
Error during the Blank acquisition
Empty the gantry, check that
the beam limiter is correctly
set up (not casting shadows
Error during a Blank acquisition near the borders of the
images), then repeat blank
acquisition. If the problem
persists, contact Service
Error during the detector's offset
calibration
Refer to more specific
messages about possible
Error during the detector's offset
hardware failures, if they
calibration
appeared. Otherwise, contact
Service
01.312.0066
Error during the shot mode
initialization
Error during the shot mode
initialization
Refer to more specific
messages about possible
hardware failures, if they
appeared. Restart the system,
if the problem persists,
contact Service
01.313.0001
Document not found. [filename]
Either it was moved, or it could be
local in another workstation.
The header file is not in the
place saved in the DB
Try to open the document
from all the other
workstations. If the file was
exported refresh the DB.
01.313.0002
Unable to save the document. The
application will run in Safe Mode.
Unable to save the document
If the software is running in
a network, check the
network connections and that
the server is on
01.314.0001
The calibration tool is not properly
centered and/or aligned. Please
check the tool positioning again.
The position of the mattarellum
is not at the center of the
reconstructed area.
Check the tool position, than
repeat the calibration
01.314.0002
Unable to load the Calibration Tin
parameters. Calibration will be
aborted.
No Tin parameters found
Repeat the calibration or
Contact Service
01.314.0003
Error during the initialization of the
device in CB3D mode
Refer to more specific
messages about possible
Error during the initialization of
hardware failures, if they
the device in CB3D mode
appeared. Otherwise, contact
Service
01.314.0004
A patient table with remote
Selected scan protocol requires a
control, that is necessary for the Check the connection to the
patient table with remote control. No
selected scan protocol, was not patient table.
available connection.
detected by the software.
01.314.0005
Invalid patient support for selected
scan protocol.
This scan protocol requires a
patient table with stretcher. The
software detected a different
type of patient table, that is not
compatible with the selected
protocol.
01.314.0006
In order to perform selected
procedure it is necessary to update
the firmware of patient support
system. Please, contact service.
A firmware update of the patient
table is required in order to use Contact Service
the selected scan protocol.
Contact Service
01.314.0045
01.314.0048
01.314.0051
01.314.0065
Error during the scan
Error during the scan
Refer to more specific
messages about possible
hardware failures, if they
appeared. Otherwise, contact
Service
Error during a scout image
acquisition
Error during a scout image
acquisition for the Mattarellum
acquisition
Refer to more specific
messages about possible
hardware failures, if they
appeared. Otherwise, contact
Service
Error during a scout image
acquisition
Refer to more specific
messages about possible
hardware failures, if they
appeared. Otherwise, contact
Service
Error during the patient table
movement
Refer to more specific
messages about possible
hardware failures, if they
appeared. Otherwise, contact
Service
Error during a scout image
acquisition
Error during the patient table
movement
01.314.0066
Error during the shot mode
initialization
Error during the shot mode
initialization
Refer to more specific
messages about possible
hardware failures, if they
appeared. Restart the system,
if the problem persists,
contact Service
01.314.0067
Input from touch!. This operation is
allowed only on workstation
Operation not allowed from
touch input
Must use the software from
the workstation
Error during the CineX scan
Refer to more specific
messages about possible
hardware failures, if they
appeared. Otherwise, contact
Service
01.315.0045
Error during the CineX scan
01.315.0051
Error during a scout image for the
CineX acquisition
Error during a scout image
acquisition
Refer to more specific
messages about possible
hardware failures, if they
appeared. Otherwise, contact
Service
01.315.0053
Input from touch!. This operation is
allowed only on workstation
Operation not allowed from
touch input
Must use the software from
the workstation
01.317.0001
The software has detected that
another Shared folder is currently
being transferred to the selected
folder. Please wait until the other
transfer operation is finished and
then retry, or select another
destination folder. [info about the
transfer operation]
The transfer of the Shared folder
to a new folder was canceled,
because the software detected
another ongoing operation of
the same type that is targeting
the same destination folder.
Wait until the ongoing
transfer operation has
finished, and only then start
a new one. If the ongoing
operation cannot be
completed, contact Service.
01.317.0002
The software has detected that a
previous attempt to move the Shared
folder has been interrupted.
Destination folder : [folder name]
However, the previous operation
cannot be resumed because the
destination folder has already been
selected as the target of another
transfer operation. [info about the
transfer operation] Please retry and
select another destination folder.
The software attempted to
resume a previously interrupted
transfer operation of the Shared
Retry with a different
folder, but this is no longer
destination folder or contact
possible because another
Service.
different transfer operation has
been started, targeting the same
destination folder.
01.318.0001
[filename] Opening Failed !
[FileErrorCode]
Unable to save the table as .csv
file: file opening failed.
See the File Exception
Errors section
File
exceptions
errors
01.319.0001
[filename] Opening Failed !
[FileErrorCode]
Error in the opening of
[filename] for reading
See the File Exception
Errors section
01.319.0002
Out of memory !
Memory exception in the
serialization of [filename]
Make sure to have the
minimum RAM memory
amount
File exception in the
serialization of [filename]
If the software is running in
a network, check the
network connections and that
the server is on
The file you searched was not
found
Use the right directory and
Filename
01.319.0003
File
exceptions
errors
01.319.0003
File not found !
01.319.0003
Too many open files ! Please, close a Unable to open another file, too
Close some application
few applications...
many files opened
01.319.0003
Disk full !
Not enough space on the Hard
Disk
Free disk space
01.319.0003
Generic File Error ! [OSErrorCode]
See the Operating System
Errors section
See the Operating System
Errors section
Operating
System errors
01.319.0004
Generic Archive Error !
[ArchiveErrorCode]
Archive exception in the
serialisation of [filename]
See the Archive Exception
Errors section
Archive
errors
01.319.0005
[filename] Opening Failed !
[FileErrorCode]
Error in the opening of
[filename] for writing
See the File Exception
Errors section
File
exceptions
errors
01.320.0001
[filename] Opening Failed !
[FileErrorCode]
Error in the opening of
[filename] for reading
See the File Exception
Errors section
File
exceptions
errors
01.320.0002
Out of memory !
Memory exception in the
serialization of [filename]
Make sure to have the
minimum RAM memory
amount
File exception in the
serialization of [filename]
If the software is running in
a network, check the
network connections and that
the server is on
The file you searched was not
found
Use the right directory and
Filename
01.320.0003
01.320.0003
File not found !
01.320.0003
Too many open files ! Please, close a Unable to open another file, too
Close some application
few applications...
many files opened
01.320.0003
Disk full !
Not enough space on the Hard
Disk
Free disk space
01.320.0003
Generic File Error ! [OSErrorCode]
See the Operating System
Errors section
See the Operating System
Errors section
Operating
System errors
01.320.0004
Generic Archive Error !
[ArchiveErrorCode]
Archive exception in the
serialisation of [filename]
See the Archive Exception
Errors section
Archive
errors
01.320.0005
[filename] Opening Failed !
[FileErrorCode]
Error in the opening of
[filename] for writing
See the File Exception
Errors section
File
exceptions
errors
01.321.0001
Error during an acquisition
Error during an acquisition
Refer to more specific
messages about possible
hardware failures, if they
appeared. Otherwise, contact
Service
01.321.0003
Input from touch!. This operation is
allowed only on workstation
Operation not allowed from
touch input
Must use the software from
the workstation
01.323.0001
An error has occurred. The
procedure will be aborted. If the
problem persists, contact Service.
Error code [code]
Error during the MAR
procedure
Contact Service
01.324.0001
Error while sending the email
Can't send the email
Check the email
configuration
01.324.0002
The attached file size is greater
The file of Log Error is too big to be
then the max value specified in
attached to an email
the Email configuration panel
Check the attached max file
size in email configuration
01.325.0001
Error while sending the email
Check the email
configuration
01.325.0002
The attached file size is greater
The file of mA curve is too big to be
then the max value specified in
attached to an email
the Email configuration panel
01.325.0003
The File [path] does not exist !
It was not possible to send the
email because the attached file
doesn't exist
Close the software and try
again otherwise contact
service
01.326.0001
Error while sending the email
Can't send the email
Check the email
configuration
01.326.0002
The file of calibration is too big to
be attached to an email
The attached file size is greater
then the max value specified in
the Email configuration panel
Check the attached max file
size in email configuration
01.326.0003
The File [path] does not exist !
It was not possible to send the
email because the attached file
doesn't exist
Close the software and try
again otherwise contact
service
01.327.0001
Error while sending the email
Can't send the email
Check the email
configuration
01.327.0002
The attached file size is greater
The file of QA Phantom is too big to
then the max value specified in
be attached to an email
the Email configuration panel
01.327.0003
The File [path] does not exist !
It was not possible to send the
email because the attached file
doesn't exist
Close the software and try
again otherwise contact
service
01.327.0004
File not found !
The file you searched was not
found
Use the right directory and
Filename
01.327.0004
Too many open files ! Please, close a Unable to open another file, too
Close some application
few applications...
many files opened
01.327.0004
Disk full !
Not enough space on the Hard
Disk
Free disk space
01.327.0004
Generic File Error ! [OSErrorCode]
See the Operating System
Errors section
See the Operating System
Errors section
01.328.0001
Can't open file [path]
Error in the opening of file
located in [path] for reading
Check if the file exists
01.328.0002
Memory Exception
Memory exception during the
save procedure of the file
CustomerData.dat
Check if the file exists and
no other app using it
01.328.0003
File exception
File exception during the save
procedure of the file
CustomerData.dat
Check if the file exists and
no other app using it
01.328.0004
Archive exception
Archive exception during the
save procedure of the file
CustomerData.dat
Check if the file exists and
no other app using it
01.328.0005
Write exception
Write exception during the save
Check if the file exists and
procedure of the file
no other app using it
CustomerData.dat
01.329.0001
Can't open file [path]
Error in the opening of file
located in [path] for reading
Check if the file exists
01.329.0002
Memory Exception
Memory exception during the
save procedure of the file
EmailData.dat
Check if the file exists and
no other app using it
01.329.0003
File exception
File exception during the save
procedure of the file
EmailData.dat
Check if the file exists and
no other app using it
Can't send the email
Check the attached max file
size in email configuration
Check the attached max file
size in email configuration
Operating
System errors
01.329.0004
Archive exception
Archive exception during the
save procedure of the file
EmailData.dat
01.329.0005
Write exception
Write exception during the save
Check if the file exists and
procedure of the file
no other app using it
EmailData.dat
01.333.0001
Can't open file [path]
Error in the opening of file
located in [path] for reading
Check if the file exists
01.333.0002
Memory Exception
Memory exception during the
save procedure of the file
CustomerData.dat
Check if the file exists and
no other app using it
01.333.0003
File exception
File exception during the save
procedure of the file
CustomerData.dat
Check if the file exists and
no other app using it
01.333.0004
Archive exception
Archive exception during the
save procedure of the file
CustomerData.dat
Check if the file exists and
no other app using it
01.333.0005
Write exception
Write exception during the save
Check if the file exists and
procedure of the file
no other app using it
CustomerData.dat
01.334.0001
Can't open file [path]
Error in the opening of file
located in [path] for reading
Check if the file exists
01.334.0002
Memory Exception
Memory exception during the
save procedure of the file
AccDataForTechReport.dat
Check if the file exists and
no other app using it
01.334.0003
File exception
File exception during the save
procedure of the file
AccDataForTechReport.dat
Check if the file exists and
no other app using it
01.334.0004
Archive exception
Archive exception during the
save procedure of the file
AccDataForTechReport.dat
Check if the file exists and
no other app using it
01.334.0005
Write exception
Write exception during the save
Check if the file exists and
procedure of the file
no other app using it
AccDataForTechReport.dat
01.335.0001
Wrong code. Please, insert a code
with 16 values (between 1-255)
number separated by 15 dots.
The code inserted is not valid
Use a valid code
01.335.0002
Please, insert a code.
The code inserted is empty
Insert a valid code
01.336.0001
The fixed point is outside the
selected threshold. Please, change
settings before start the
segmentation.
The fixed point is in a region
outside the selected threshold
Change the threshold level
or move the point
01.336.0002
Not enough memory to perform the
requested analysis. Please, reduce
the quality or the area of the
segmentation.
Reduce the quality of the
The memory of the PC in not
segmentation or reduce the
enough to perform the requested
area of analysis or increase
analysis
the memory of the PC
01.337.0001
ERROR ! Device not compatible
with current software installation.
Please, contact Service.
The installed version is
incorrect
Reinstall the software
01.337.0003
Current device error
The device is in error
Restart the device
01.338.0001
The requested exam cannot be
started. The selected FOV or scan
options are not valid.
The software received a request
to start a 3D exam, but the
currently selected parameters
(FOV, protocol, anatomies) are
null or not valid.
Try to select again the exam
parameters from the console.
If the problem persists,
contact Service.
01.338.0003
Input from touch!. This operation is
allowed only on workstation
Operation not allowed from
touch input
Must use the software from
the workstation
Check if the file exists and
no other app using it
7G Firmware
errors
01.339.0001
Input from touch!. This operation is
allowed only on workstation
Operation not allowed from
touch input
Must use the software from
the workstation
02.001.0001
File copy failed ![from file] [to file]
[OSErrorCode]
Error in [from file] copy
See the Operating System
Errors section
Operating
System errors
02.001.0002
Folder creation failed! Disk not
writable. [directory] [OSErrorCode]
Error in directory creation,
unable to write on the disk
See the Operating System
Errors section
Operating
System errors
02.001.0003
Folder creation failed! [directory]
Error in directory creation
Check that the disk exists, is
not read-only and is not full
02.001.0004
Attribute file error !!! [filename]
[OSErrorCode]
Error setting file attributes
See the Operating System
Errors section
File exception in deleting
If the software is running in
a network, check the
network connections and that
the server is on
The file you searched was not
found
Use the right directory and
Filename
02.001.0005
Operating
System errors
02.001.0005
File not found !
02.001.0005
Too many open files ! Please, close a Unable to open another file, too
Close some application
few applications...
many files opened
02.001.0005
Disk full !
Not enough space on the Hard
Disk
Free disk space
02.001.0005
Generic File Error ! [OSErrorCode]
See the Operating System
Errors section
See the Operating System
Errors section
02.001.0006
File not found !
The file you searched was not
found
Use the right directory and
Filename
02.001.0009
Attribute file error ! [Filename]
[OSErrorCode]
Error setting the read only
attribute
See the Operating System
Errors section
Operating
System errors
02.001.0010
File copy failed ! [from file] [to file] Error while copying file [from
[OSErrorCode]
file]
See the Operating System
Errors section
Operating
System errors
02.001.0011
File copy failed ! [from file] [to file] Error while moving file [from
[OSErrorCode]
file]
See the Operating System
Errors section
Operating
System errors
02.001.0012
Can't find the software component to The software component was
create ZIP files
not found
Reinstall the software
03.015.0001
Invalid date. Please, insert it again...
The date is a future one
Write a correct date
03.015.0002
Invalid date. Please, insert it again...
The date is impossible
Write a correct date
03.015.0003
Year must contain four digits.
The year is only 2 digits
Write the all 4 digits
03.022.0001
Unable to release document sharing
resources File = [filename]
[FileErrorCode]
File exception in the LOCK
document file cancellation
See the File Exception
Errors section
File
exceptions
errors
03.022.0002
Unable to initialize document
sharing resources File = [filename]
[FileErrorCode]
File exception in the LOCK
document file opening (for
writing)
See the File Exception
Errors section
File
exceptions
errors
03.022.0003
Unable to get document sharing info File exception in the LOCK
File = [filename] [FileErrorCode]
document file reading
See the File Exception
Errors section
File
exceptions
errors
03.022.0004
Unable to open document sharing
info File =[filename]
[FileErrorCode]
File exception in the LOCK
document file opening (for
reading)
See the File Exception
Errors section
File
exceptions
errors
03.022.0005
Unable to write document sharing
info File = [filename]
[FileErrorCode]
File exception in the LOCK
document file writing
See the File Exception
Errors section
File
exceptions
errors
03.022.0006
Document sharing info file already
opened. The current document will
be read-only File = [filename]
[FileErrorCode]
File exception due to the
impossibility to write on the
disk
See the File Exception
Errors section
File
exceptions
errors
03.027.0001
Impossible to create file [filename] !
Please, verify the current path or if
Unable to create the file
the drive is read-only.
Verify the path and that the
driver is not read only
Operating
System errors
03.027.0003
03.027.0004
[filename] Opening Failed !
[FileErrorCode]
Error in the opening of the file
GraphicOptions.dat for reading
See the File Exception
Errors section
Out of memory !
Error in the opening of the file
GraphicOptions.dat for reading
(memory)
Make sure to have the
minimum RAM memory
amount. If the problem
persists contact Service
Error in the opening of the file
GraphicOptions.dat for reading
(file)
If the software is running in
a network, check the
network connections and that
the server is on
The file you searched was not
found
Use the right directory and
Filename
03.027.0005
File
exceptions
errors
03.027.0005
File not found !
03.027.0005
Too many open files ! Please, close a Unable to open another file, too
Close some application
few applications...
many files opened
03.027.0005
Disk full !
Not enough space on the Hard
Disk
Free disk space
03.027.0005
Generic File Error ! [OSErrorCode]
See the Operating System
Errors section
See the Operating System
Errors section
Operating
System errors
03.027.0006
Generic Archive Error !
[ArchiveErrorCode]
Archive exception in the
serialisation of
GraphicOptions.dat
See the Archive Exception
Errors section
Archive
errors
03.027.0007
[filename] Opening Failed !
[FileErrorCode]
Error in the opening of the file
GraphicOptions.dat for writing
See the File Exception
Errors section
File
exceptions
errors
Out of memory !
Error in the opening of the file
GraphicOptions.dat for writing
(memory)
Make sure to have the
minimum RAM memory
amount. If the problem
persists contact Service
Error in the opening of the file
GraphicOptions.dat for writing
(file)
If the software is running in
a network, check the
network connections and that
the server is on
The file you searched was not
found
Use the right directory and
Filename
03.027.0008
03.027.0009
03.027.0009
File not found !
03.027.0009
Too many open files ! Please, close a Unable to open another file, too
Close some application
few applications...
many files opened
03.027.0009
Disk full !
Not enough space on the Hard
Disk
Free disk space
03.027.0009
Generic File Error ! [OSErrorCode]
See the Operating System
Errors section
See the Operating System
Errors section
Operating
System errors
03.027.0010
Generic Archive Error !
[ArchiveErrorCode]
Archive exception in the
serialisation of
GraphicOptions.dat for writing
See the Archive Exception
Errors section
Archive
errors
03.087.0001
[filename] Opening Failed !
[FileErrorCode]
Error in the opening of NNT.ini See the File Exception
(while writing the file)
Errors section
03.087.0002
Out of memory !
Memory exception in the
serialization of NNT.ini (while
writing the file)
Make sure to have the
minimum RAM memory
amount
File exception in the
serialization of NNT.ini (while
writing the file)
If the software is running in
a network, check the
network connections and that
the server is on
The file you searched was not
found
Use the right directory and
Filename
03.087.0003
03.087.0003
File not found !
03.087.0003
Too many open files ! Please, close a Unable to open another file, too
Close some application
few applications...
many files opened
File
exceptions
errors
03.087.0003
Disk full !
Not enough space on the Hard
Disk
Free disk space
03.087.0003
Generic File Error ! [OSErrorCode]
See the Operating System
Errors section
See the Operating System
Errors section
Operating
System errors
03.087.0004
Generic Archive Error !
[ArchiveErrorCode]
Archive exception in the
serialization of NNT.ini (while
writing the file)
See the Archive Exception
Errors section
Archive
errors
03.087.0005
[filename] Opening Failed !
[FileErrorCode]
Error in the opening of NNT.ini See the File Exception
(while reading the file)
Errors section
03.087.0006
Out of memory !
Memory exception in the
serialization of NNT.ini (while
reading the file)
Make sure to have the
minimum RAM memory
amount
File exception in the
serialization of NNT.ini (while
reading the file)
If the software is running in
a network, check the
network connections and that
the server is on
The file you searched was not
found
Use the right directory and
Filename
03.087.0007
File
exceptions
errors
03.087.0007
File not found !
03.087.0007
Too many open files ! Please, close a Unable to open another file, too
Close some application
few applications...
many files opened
03.087.0007
Disk full !
Not enough space on the Hard
Disk
Free disk space
03.087.0007
Generic File Error ! [OSErrorCode]
See the Operating System
Errors section
See the Operating System
Errors section
Operating
System errors
03.087.0008
Generic Archive Error !
[ArchiveErrorCode]
Archive exception in the
serialization of NNT.ini (while
reading the file)
See the Archive Exception
Errors section
Archive
errors
Out of memory !
Error in the opening of the file
Compilation.dat for reading
(memory)
Make sure to have the
minimum RAM memory
amount. If the problem
persists contact Service
File exception in deleting
If the software is running in
a network, check the
network connections and that
the server is on
The file you searched was not
found
Use the right directory and
Filename
03.095.0001
03.095.0002
03.095.0002
File not found !
03.095.0002
Too many open files ! Please, close a Unable to open another file, too
Close some application
few applications...
many files opened
03.095.0002
Disk full !
Not enough space on the Hard
Disk
Free disk space
03.095.0002
Generic File Error ! [OSErrorCode]
See the Operating System
Errors section
See the Operating System
Errors section
Operating
System errors
03.095.0003
Generic Archive Error !
[ArchiveErrorCode]
Archive exception in the
serialisation of Compilation.dat
See the Archive Exception
Errors section
Archive
errors
03.095.0004
[filename] Opening Failed !
[FileErrorCode]
Error in the opening of the file
Compilation.dat for writing
See the File Exception
Errors section
File
exceptions
errors
Out of memory !
Error in the opening of the file
for writing (memory)
Make sure to have the
minimum RAM memory
amount. If the problem
persists contact Service
File exception in deleting
If the software is running in
a network, check the
network connections and that
the server is on
The file you searched was not
found
Use the right directory and
Filename
03.095.0005
03.095.0006
03.095.0006
File not found !
03.095.0006
Too many open files ! Please, close a Unable to open another file, too
Close some application
few applications...
many files opened
03.095.0006
Disk full !
Not enough space on the Hard
Disk
Free disk space
03.095.0006
Generic File Error ! [OSErrorCode]
See the Operating System
Errors section
See the Operating System
Errors section
Operating
System errors
03.095.0007
Generic Archive Error !
[ArchiveErrorCode]
Archive exception in the
serialisation of Compilation.dat
See the Archive Exception
Errors section
Archive
errors
03.328.0001
Can't open file [path]
Error in the opening of file
located in [path] for reading
Check if the file exists
03.328.0002
Memory Exception
Memory exception during the
save procedure of the file
CustomerData.dat
Check if the file exists and
no other app using it
03.328.0003
File exception
File exception during the save
procedure of the file
CustomerData.dat
Check if the file exists and
no other app using it
03.328.0004
Archive exception
Archive exception during the
save procedure of the file
CustomerData.dat
Check if the file exists and
no other app using it
03.506.0001
Error!!! Software working folders
not correctly initialized.
The software folders are not
correctly initialized
Initialize the folders, then
retry
03.507.0001
Any message
(FoxBurnerU.dll) DLL's
message
Contact Service
03.507.0002
Any message
(FoxBurnerU.dll) DLL's
message
Contact Service
03.507.0004
Any message
(FoxBurnerU.dll) DLL's
message
Contact Service
03.507.0005
Any message
(FoxBurnerU.dll) DLL's
message
Contact Service
03.507.0006
Any message
(FoxBurnerU.dll) DLL's
message
Contact Service
03.507.0007
Any message
(FoxBurnerU.dll) DLL's
message
Contact Service
03.507.0008
Any message
(FoxBurnerU.dll) DLL's
message
Contact Service
03.507.0021
Any message
(FoxBurnerU.dll) DLL's
message
Contact Service
03.507.0022
Any message
(FoxBurnerU.dll) DLL's
message
Contact Service
03.507.0023
Any message
(FoxBurnerU.dll) DLL's
message
Contact Service
03.507.0024
Any message
(FoxBurnerU.dll) DLL's
message
Contact Service
03.507.0025
Any message
(FoxBurnerU.dll) DLL's
message
Contact Service
03.507.0026
Any message
(FoxBurnerU.dll) DLL's
message
Contact Service
03.507.0027
Any message
(FoxBurnerU.dll) DLL's
message
Contact Service
03.507.0028
Any message
(FoxBurnerU.dll) DLL's
message
Contact Service
03.507.0029
Any message
(FoxBurnerU.dll) DLL's
message
Contact Service
03.507.0030
Any message
(FoxBurnerU.dll) DLL's
message
Contact Service
03.507.0034
Unable to find the local Path
The program cannot recognize
the local Path
Make sure to have the right
privileges
03.507.0035
Ubable to read the Document
Compilation!
The compilation file is not
readable
Delete Compilation.dat, then
make another compilation
from the software
03.507.0036
The burning compilation file is
already locked by the software.
Please, complete burning planning
operation and try again..
The file Compilation.dat is
already locked by the software
Complete the Compilation
planning, then try again
03.507.0037
Impossible to create the temporary
Directory
The program cannot create the
temporary directory
Make sure to have the write
permission on the drive
03.507.0038
Impossible to create the temporary
Directory
The program cannot create the
temporary directory
Make sure to have the write
permission on the drive
03.507.0039
Temporary folder not setted!
No temporary folder found
Make sure to have the write
permission on the drive
03.507.0040
Unable to copy the files in your
compilation
Failure in the copy of the
compilation files in the
temporary folder
Make sure to have the write
permission on the drive
03.507.0041
Any message
(FoxBurnerU.dll) DLL's
message
Contact Service
03.507.0042
Any message
(FoxBurnerU.dll) DLL's
message
Contact Service
03.507.0043
Any message
(FoxBurnerU.dll) DLL's
message
Contact Service
03.507.0044
Any message
(FoxBurnerU.dll) DLL's
message
Contact Service
03.507.0045
Any message
(FoxBurnerU.dll) DLL's
message
Contact Service
03.507.0046
Any message
(FoxBurnerU.dll) DLL's
message
Contact Service
03.507.0047
Not enough space in the hard disk
for creating the temporary copy of
the documents, please remove some
documents from the compilation.
The hard disk is almost full
Free space in the hard disk.
Burn your documents in
more than one session.
03.507.0048
Unable to find the local Path
The local folder of NNTBurner
is unknown
Restart or reinstall
NNTBurner
03.507.0049
No folder for saving files
NNTBurner doesn't have the
folder for saving the files
Select a valid folder
03.507.0050
Not enough space in the hard disk
for saving the files
The selected disk has not
enough space for saving the
files
Free space or select another
disk
03.507.0051
Unable to copy the files
NNTBurner was not able to
save the files
Check write permissions on
the folder
03.507.0052
Any message
(FoxBurnerU.dll) DLL's
message
Contact Service
03.507.0053
Any message
(FoxBurnerU.dll) DLL's
message
Contact Service
03.507.0054
Any message
(FoxBurnerU.dll) DLL's
message
Contact Service
Any message
Error initializing the IMAPI
DLL
Check the O.S. Verify that
the device is able to burn
using Windows Explorer.
Microsoft
Image
Mastering
API errors
Any message
Error initializing the IMAPI
DLL
Check the O.S. Verify that
the device is able to burn
using Windows Explorer.
Microsoft
Image
Mastering
API errors
03.507.0055
03.507.0056
03.507.0057
Error detecting the devices. Error
[IMAPI error]
The DLL was not able to find
the burner devices
Microsoft
Verify that the device is able
Image
to burn using Windows
Mastering
Explorer
API errors
03.507.0058
Error detecting the devices. Error
[IMAPI error]
The DLL was not able to find
the burner devices
Microsoft
Verify that the device is able
Image
to burn using Windows
Mastering
Explorer
API errors
03.507.0059
Error retrieving the UID of the [xxx] The DLL was not able to detect
device. Error [IAMPI error]
the device's UID
Verify that the device is able
to burn using Windows
Explorer
03.507.0060
Error retrieving the UID of the [xxx] The DLL was not able to detect
device. Error [IAMPI error]
the device's UID
Verify that the device is able
to burn using Windows
Explorer
03.507.0061
Error initializing the recorder. Error
[IMAPI error] [UID]
The DLL was not able to
initialize the burning device
Microsoft
Verify that the device is able
Image
to burn using Windows
Mastering
Explorer
API errors
03.507.0062
Error initializing the recorder. Error
[IMAPI error] [UID]
The DLL was not able to
initialize the burning device
Microsoft
Verify that the device is able
Image
to burn using Windows
Mastering
Explorer
API errors
Error burning the disk
Microsoft
Check the disk used. Reduce Image
the number of documents
Mastering
API errors
Error burning the disk
Check the disk used
Microsoft
Image
Mastering
API errors
Check the disk used
Microsoft
Image
Mastering
API errors
Microsoft
Image
Mastering
API errors
03.507.0063
03.507.0064
03.507.0065
03.507.0066
03.508.0001
Any message. Error [IMAPI error]
Burn failed. Error [IMAPI error]
Any message. Error [IMAPI error]
Error erasing the disk
Erase failed. Error [IMAPI error]
Error erasing the disk
Check the disk used
Out of memory !
Error in the opening of the file
BurnerOptions.dat for reading
(memory)
Make sure to have the
minimum RAM memory
amount. If the problem
persists contact Service
File exception in deleting
If the software is running in
a network, check the
network connections and that
the server is on
The file you searched was not
found
Use the right directory and
Filename
03.508.0002
03.508.0002
File not found !
03.508.0002
Too many open files ! Please, close a Unable to open another file, too
Close some application
few applications...
many files opened
03.508.0002
Disk full !
Not enough space on the Hard
Disk
Free disk space
03.508.0002
Generic File Error ! [OSErrorCode]
See the Operating System
Errors section
See the Operating System
Errors section
Operating
System errors
03.508.0003
Generic Archive Error !
[ArchiveErrorCode]
Archive exception in the
serialisation of
BurnerOptions.dat
See the Archive Exception
Errors section
Archive
errors
03.508.0004
[filename] Opening Failed !
[FileErrorCode]
Error in the opening of the file
BurnerOptions.dat for writing
See the File Exception
Errors section
File
exceptions
errors
03.508.0005
Out of memory !
03.508.0006
Error in the opening of the file
for writing (memory)
Make sure to have the
minimum RAM memory
amount. If the problem
persists contact Service
File exception in deleting
If the software is running in
a network, check the
network connections and that
the server is on
The file you searched was not
found
Use the right directory and
Filename
03.508.0006
File not found !
03.508.0006
Too many open files ! Please, close a Unable to open another file, too
Close some application
few applications...
many files opened
03.508.0006
Disk full !
Not enough space on the Hard
Disk
Free disk space
03.508.0006
Generic File Error ! [OSErrorCode]
See the Operating System
Errors section
See the Operating System
Errors section
Operating
System errors
03.508.0007
Generic Archive Error !
[ArchiveErrorCode]
Archive exception in the
serialisation of
BurnerOptions.dat
See the Archive Exception
Errors section
Archive
errors
03.511.0002
Error initializing the recorder
The burner was not able to
initialize the device
Verify that there are no other
programs
03.511.0003
Error retrieving the current physical
media in the recorder
Unable to detect the media in
the device
using the device
04.001.0001
[ filename] Opening Failed !
[FileErrorCode]
Error in the opening of
ParRPF.Dat for reading
See the File Exception
Errors section
04.001.0002
Out of memory !
Memory exception in the
serialization of ParRPF.Dat
Make sure to have the
minimum RAM memory
amount
File exception in the
serializationof ParRPF.Dat
If the software is running in
a network, check the
network connections and that
the server is on
The file you searched was not
found
Use the right directory and
Filename
04.001.0003
04.001.0003
File not found !
04.001.0003
Too many open files ! Please, close a Unable to open another file, too
Close some application
few applications...
many files opened
04.001.0003
Disk full !
Not enough space on the Hard
Disk
Free disk space
04.001.0003
Generic File Error ! [OSErrorCode]
See the Operating System
Errors section
See the Operating System
Errors section
Operating
System errors
04.001.0004
Generic Archive Error !
[ArchiveErrorCode]
Archive exception in the
serialisation of ParRPF.Dat
See the Archive Exception
Errors section
Archive
errors
04.001.0005
Error during an old document
conversion
Contact Service
04.001.0006
Error during an old document
conversion
Contact Service
04.001.0007
Error during an old document
conversion
Contact Service
04.001.0008
Error during an old document
conversion
Contact Service
04.001.0009
Error during an old document
conversion
Contact Service
04.001.0010
Error during an old document
conversion
Contact Service
04.001.0011
Error during an old document
conversion
Contact Service
04.001.0012
Error during an old document
conversion
Contact Service
04.001.0013
Error during an old document
conversion
Contact Service
04.001.0014
Error during an old document
conversion
Contact Service
04.001.0015
Error during an old document
conversion
Contact Service
04.001.0016
Error during an old document
conversion
Contact Service
04.001.0017
Error during an old document
conversion
Contact Service
04.001.0018
Error during an old document
conversion
Contact Service
04.001.0019
Error during an old document
conversion
Contact Service
04.001.0020
Error during an old document
conversion
Contact Service
04.001.0021
Error during an old document
conversion
Contact Service
04.001.0022
Error during an old document
conversion
Contact Service
04.001.0023
Error during an old document
conversion
Contact Service
04.001.0024
Error during an old document
conversion
Contact Service
04.001.0025
Error during an old document
conversion
Contact Service
04.001.0026
Error during an old document
conversion
Contact Service
04.001.0027
Error during an old document
conversion
Contact Service
04.001.0028
Error during an old document
conversion
Contact Service
04.001.0029
Error during an old document
conversion
Contact Service
04.002.0001
[ filename] Opening Failed !
[FileErrorCode]
Error in the opening of
Dicom.dat for reading
See the File Exception
Errors section
04.002.0002
Out of memory !
Memory exception in the
serialization of Dicom.dat
Make sure to have the
minimum RAM memory
amount
File exception in the
serializationof Dicom.dat
If the software is running in
a network, check the
network connections and that
the server is on
The file you searched was not
found
Use the right directory and
Filename
04.002.0003
File
exceptions
errors
04.002.0003
File not found !
04.002.0003
Too many open files ! Please, close a Unable to open another file, too
Close some application
few applications...
many files opened
04.002.0003
Disk full !
Not enough space on the Hard
Disk
Free disk space
04.002.0003
Generic File Error ! [OSErrorCode]
See the Operating System
Errors section
See the Operating System
Errors section
Operating
System errors
04.002.0004
Generic Archive Error !
[ArchiveErrorCode]
Archive exception in the
serialisation of Dicom.dat
See the Archive Exception
Errors section
Archive
errors
04.003.0001
[ filename] Opening Failed !
[FileErrorCode]
Error in the opening of
QAPhantom.dat for reading
See the File Exception
Errors section
File
exceptions
errors
04.003.0002
Out of memory !
04.003.0003
Make sure to have the
Memory exception in the
minimum RAM memory
serialization of QAPhantom.dat
amount
File exception in the
serializationof QAPhantom.dat
If the software is running in
a network, check the
network connections and that
the server is on
The file you searched was not
found
Use the right directory and
Filename
04.003.0003
File not found !
04.003.0003
Too many open files ! Please, close a Unable to open another file, too
Close some application
few applications...
many files opened
04.003.0003
Disk full !
Not enough space on the Hard
Disk
Free disk space
04.003.0003
Generic File Error ! [OSErrorCode]
See the Operating System
Errors section
See the Operating System
Errors section
Operating
System errors
04.003.0004
Generic Archive Error !
[ArchiveErrorCode]
Archive exception in the
serialisation of QAPhantom.dat
See the Archive Exception
Errors section
Archive
errors
04.003.0005
Error during an old document
conversion
Contact Service
04.003.0006
Error during an old document
conversion
Contact Service
04.004.0001
Error during an old document
conversion
Contact Service
04.004.0002
Error during an old document
conversion
Contact Service
04.004.0003
Error during an old document
conversion
Contact Service
04.004.0004
Error during an old document
conversion
Contact Service
04.004.0005
Error during an old document
conversion
Contact Service
05.001.0003
A document with the same code is
already present in the database.
Error in the InsertDocument
procedure
Contact Service
05.001.0101
database query failed due to bad or
empty input parameters
Bad parameter setting the DB
GUID
Contact Service
05.001.0102
database query failed due to bad or
empty input parameters
Bad parameter inserting the
patient
Contact Service
05.001.0103
database query failed due to bad or
empty input parameters
Bad parameter updating the
patient
Contact Service
05.001.0106
database query failed due to bad or
empty input parameters
Bad parameter preparing the
root's info
Contact Service
05.001.0108
database query failed due to bad or
empty input parameters
Bad parameter inserting
document
Contact Service
05.001.0109
database query failed due to bad or
empty input parameters
Bad parameter updating
document
Contact Service
05.001.0110
database query failed due to bad or
empty input parameters
Bad parameter deleting
document
Contact Service
05.001.0112
database query failed due to bad or
empty input parameters
Bad parameter updating the
root's info
Contact Service
05.001.0113
database query failed due to bad or
empty input parameters
Bad parameter deleting the
root's info
Contact Service
05.001.0114
database query failed due to bad or
empty input parameters
Bad parameter merging the
root's info
Contact Service
05.001.0115
database query failed due to bad or
empty input parameters
Bad parameter deleting the
exams
Contact Service
05.001.0116
database query failed due to bad or
empty input parameters
Bad parameter inserting
document
Contact Service
05.001.0117
database query failed due to bad or
empty input parameters
Bad parameter updating
document
Contact Service
05.001.0901
Error opening a connection to the
database !
The software tried to access its
database, either to read or write
data, but the connection could
not be opened
See the Database errors
section
Database
errors
05.001.0902
Error closing a connection to the
database !
The software tried to close a
connection to its database, but
the operation of closure failed
See the Database errors
section
Database
errors
05.001.0903
Error initializing the software
components that are needed to
access the database !
The software attempted to
create some COM objects
See the Database errors
(software components needed to
section
access the database) but the
creation failed
Database
errors
05.001.0904
Database error !
An error occurred while the
software was reading data from
its database
See the Database errors
section
Database
errors
05.001.0905
Database query failed !
The software sent a command to
See the Database errors
read data from its database, but
section
the command failed
Database
errors
05.001.0906
Database query failed !
The software sent a command to
See the Database errors
modify data in its database, but
section
the command failed
Database
errors
05.001.0907
Database error !
An error occurred when the
software had just finished
reading data from its database
See the Database errors
section
Database
errors
Database
errors
05.001.0909
Compact and repair operation failed
on the database !
An error occurred while the
software was compacting /
repairing its database
If the error is preceded by
another error related to the
database, this may be only a
consequence: focus on the
other error first. See the
Database errors section
05.001.0910
Error opening a connection to the
database ! File not found !
The software tried to access its
database, either to read or write
data, but the database file could
not be found
See the Database errors
section
Database
errors
05.001.0915
Database error !
An error occurred while the
software was updating the
database structure to a new
version
Close the software on all
other workstations and try
again. See the Database
errors section
Database
errors
05.001.0916
Error opening a connection to the
database in exclusive mode !
The software failed to open a
"share exclusive" connection to
the database
Close the software on all
other workstations and try
again. See the Database
errors section
Database
errors
05.001.0917
Failed to initialize COM library
The software failed to initialize
some software components
needed to access the database
Check that the operating
system is supported and
correctly installed
05.001.0918
Failed to overwrite the destination
file
An operation on the database
failed because the destination
file could not be overwritten
Make sure to have the right
privileges and that the disk is
writable and has enough
space
05.001.0919
Source file not found or invalid
destination file
An operation on the database
failed because a file could not
be found
Check that the path
corresponding to the
database file is reachable. If
the software is running in a
network, check the network
connections and that the
server is on
05.001.0920
Destination file already exists
An operation on the database
failed because the destination
file already exists
Make sure to have the right
privileges to write and delete
files on the disk
05.001.0921
Unrecognized database format
An operation on the database
failed because the database
format is unrecognized
This may happen sometimes
in scenarios with a high
number of concurrent
installations using the same
archive; in this case, wait for
a few seconds then try again.
If the error persists, contact
Service.
05.001.0922
Wrong database password
An operation on the database
failed because of a wrong
password
Contact Service
05.012.0003
Error closing a connection to the
database !
Error, the database is
performing an operation during
the close procedure
Contact Service
05.012.0010
Unable to build the connection
string.
Error composing the connection
Contact Service
string
05.012.0011
Compact and repair operation failed
on the database !
Error opening the temporary file
Contact Service
for compressing the database
05.012.0012
Compact and repair operation failed
on the database !
Error deleting the temporary file
Contact Service
for compressing the database
05.012.0014
Unsupported database format
Error compacting the database,
the format is not valid
Contact Service
06.003.0001
Device not ready to start RX !!!
Please, repeat the procedure...
The machine could be off
Restart the machine
06.003.0003
CB3D configuration missing. Please, The 2D scanner configuration is
Contact Service
contact Service
missing
06.003.0004
Xray source requires cooling down.
Please, wait for a while then retry.
Require Xray load not
Estimated minutes of pause required: supported at this time.
...
Xray source require cooling
down. Wait for the estimated
time then retry.
06.006.0001
[ filename] Opening Failed ! ( #
[FileErrorCode] )
Error in the opening of the file
CurvaMA.Dat
See the File Exception
Errors section
06.006.0002
Out of memory !
Memory exception reading /
writing the file CurvaMA.Dat
Make sure to have the
minimum RAM memory
amount
File exception in the
serialization of CurvaMA.Dat
If the software is running in
a network, check the
network connections and that
the server is on
The file you searched was not
found
Use the right directory and
Filename
06.006.0003
File
exceptions
errors
06.006.0003
File not found !
06.006.0003
Too many open files ! Please, close a Unable to open another file, too
Close some application
few applications...
many files opened
06.006.0003
Disk full !
Not enough space on the Hard
Disk
Free disk space
06.006.0003
Generic File Error ! [OSErrorCode]
See the Operating System
Errors section
See the Operating System
Errors section
Operating
System errors
06.006.0004
Generic Archive Error ! [errorcode]
Error in the opening of the file
(archive)
See the Archive Exception
Errors section
Archive
errors
06.006.0005
[ filename] Opening Failed ! ( #
[FileErrorCode] )
Error in the opening of the file
CurvaMA.Dat
See the File Exception
Errors section
File
exceptions
errors
06.006.0006
File [filename] not found or invalid
!!! Calibration is corrupted !!!
Please, contact Service.
06.006.0007
File [filename] not found or invalid
!!! Calibration is corrupted !!!
Please, contact Service.
Check the set kV value on
ParScan.dat
mA curve at 110kV missing,
impossible to do the Warm up
Contact Service
06.006.0008
Unable to calculate the mA curve
Error in the regression of the
DAC mA curve
Contact Service
06.006.0009
Unable to calculate the mA curve
Error in the regression of the
ADCmA curve
Contact Service
06.006.0010
Unstable ADC values !!! Please,
verify the mA signal... Read values:
06.006.0011
File not found or invalid: ...
Calibration is corrupted Please,
contact Service.
Small focus mA curve
calibration corrupted
Contact Service
06.006.0012
File not found or invalid: ...
Calibration is corrupted Please,
contact Service.
Large focus mA curve
calibration corrupted
Contact Service
06.007.0001
[ filename] Opening Failed ! ( #
[FileErrorCode] )
Error in the opening of the file
CurvakV.Dat
See the File Exception
Errors section
06.007.0002
Out of memory !
Memory exception reading /
writing the file CurvakV.Dat
Make sure to have the
minimum RAM memory
amount
File exception in the
serialization of CurvakV.Dat
If the software is running in
a network, check the
network connections and that
the server is on
The file you searched was not
found
Use the right directory and
Filename
06.007.0003
Check inverter mA offset.
Repeat mA curve
calibration. Check filament
board connectors.
File
exceptions
errors
06.007.0003
File not found !
06.007.0003
Too many open files ! Please, close a Unable to open another file, too
Close some application
few applications...
many files opened
06.007.0003
Disk full !
Not enough space on the Hard
Disk
Free disk space
06.007.0003
Generic File Error ! [OSErrorCode]
See the Operating System
Errors section
See the Operating System
Errors section
Operating
System errors
06.007.0004
Generic Archive Error ! [errorcode]
Error in the opening of the file
(archive)
See the Archive Exception
Errors section
Archive
errors
06.007.0005
[ filename] Opening Failed ! ( #
[FileErrorCode] )
Error in the opening of the file
CurvakV.Dat
See the File Exception
Errors section
File
exceptions
errors
06.007.0006
File [filename] not found or invalid
!!! Calibration is corrupted !!!
Please, contact Service.
Contact Service
06.007.0007
Unstable ADC values !!! Please,
verify the kV signal... Read values:
Check filament board
connectors
06.007.0008
kV Curve test failed !!! Val1 W =
xxx1 - Val1 R = yyy1 Val2 W =
xxx2 - Val2 R = yyy2 Val3 W =
xxx3 - Val3 R = yyy3 Please, verify
the typed values...
Contact Service
06.012.0003
Error closing a connection to the
database !
Error, the configuration file
Hal.mdb is performing an
operation during the close
procedure
06.012.0010
Unable to build the connection
string.
Error composing the connection
string for the configuration file Contact Service
Hal.mdb
06.012.0013
[FileExceptionErrors string]
Error opening a file for
See the File Exception
modifying the configuration file Errors section. Contact
Hal.mdb
Service
Contact Service
File
exceptions
errors
AMSC procedure is not complete !!! Control motor timeout
Close the software and the
scanner, then retry. Check
the balancing , switch off the
machine and the workstation
, wait for 20 sec and switch
on both again.
AMSC procedure is not complete !!! Control motor timeout
Close the software and the
scanner, then retry. Check
the balancing , switch off the
machine and the workstation
, wait for 20 sec and switch
on both again.
AMSC procedure is not complete !!! Control motor timeout
Close the software and the
scanner, then retry. Check
the balancing , switch off the
machine and the workstation
, wait for 20 sec and switch
on both again.
AMSC procedure is not complete !!! Control motor timeout
Close the software and the
scanner, then retry. Check
the balancing , switch off the
machine and the workstation
, wait for 20 sec and switch
on both again.
AMSC procedure is not complete !!! Control motor timeout
Close the software and the
scanner, then retry. Check
the balancing , switch off the
machine and the workstation
, wait for 20 sec and switch
on both again.
06.013.0006
AMSC procedure is not complete !!! Control motor timeout
Close the software and the
scanner, then retry. Check
the balancing , switch off the
machine and the workstation
, wait for 20 sec and switch
on both again.
06.013.0008
The speed of the scanner is not
correct !!! Test time = xxxx
Do a motor test, check the
inductive Switch and FC-
06.013.0009
AMSC procedure is not complete !!! Control motor timeout
Close the software and the
scanner, then retry. Check
the balancing , switch off the
machine and the workstation
, wait for 20 sec and switch
on both again.
06.013.0010
Invalid scanner position !!! [current
pos. = xxxx] Please, repeat the scan
procedure...
The arm position is not the one
saved in the control motor
Check the FC-
06.013.0011
Unable to move the arm to [FC-].
Already tried 2 times
Contact Service
06.014.0001
[ filename] Opening Failed ! ( #
[FileErrorCode] )
Error in the opening of the file
HalCfg.Dat
See the File Exception
Errors section
06.014.0002
Out of memory !
Memory exception reading /
writing the file HalCfg.Dat
Make sure to have the
minimum RAM memory
amount
File exception in the
serialization of HalCfg.Dat
If the software is running in
a network, check the
network connections and that
the server is on
The file you searched was not
found
Use the right directory and
Filename
06.013.0001
06.013.0002
06.013.0003
06.013.0004
06.013.0005
06.014.0003
06.014.0003
File not found !
06.014.0003
Too many open files ! Please, close a Unable to open another file, too
Close some application
few applications...
many files opened
File
exceptions
errors
06.014.0003
Disk full !
Not enough space on the Hard
Disk
Free disk space
06.014.0003
Generic File Error ! [OSErrorCode]
See the Operating System
Errors section
See the Operating System
Errors section
Operating
System errors
06.014.0004
Generic Archive Error ! [errorcode]
Error in the opening of the file
(archive)
See the Archive Exception
Errors section
Archive
errors
06.014.0005
[ filename] Opening Failed ! ( #
[FileErrorCode] )
Error in the opening of the file
HalCfg.Dat
See the File Exception
Errors section
File
exceptions
errors
06.014.0006
File [filename] not found or invalid !
The file you searched was not
Please, verify the current path or
found
reinstall the software.
Use the right directory and
Filename or reinstall the
software
06.016.0001
See MODULES Errors Messages
section
Unable to open a connection
with the PCI-CAN board or the
Hardware modules. See
MODULES Errors Reasons
section.
06.016.0001
Connection to the scanner failed ! It
could be switched off.
Equipment is switched off
Switch the equipment on
06.016.0001
Connection to the scanner failed ! It
could be switched off.
The CAN bus cable is
disconnected
Connect and/or verify the
CAN bus cable
06.016.0002
See MODULES Errors Messages
section
Error setting kV, mA, focus or
PreRx See MODULES Errors
Reasons section
See MODULES Errors
Solutions section
06.016.0002
Unstable anodic current ADC
values!!! [Standard
Deviation]/[Mean Value]: = xxxx%
Is Not possibile to determine the
correct anodic mA value
Contact Service
06.016.0002
ADC value [feedback kV] is NOT
correct Value read: xxxx kV: yyyy
(kVolt) DAC curve value: zzzz Local
feedback value: tttt
Contact Service
06.016.0003
See MODULES Errors Messages
section
XRay get status failed. See
MODULES Errors Reasons
section
See MODULES Errors
Solutions section
MODULES
errors
06.016.0004
See MODULES Errors Messages
section
Error moving a motor. See
MODULES Errors Reasons
section
See MODULES Errors
Solutions section
MODULES
errors
06.016.0006
See MODULES Errors Messages
section
MCU-DSP test error; flash,
registers or memory error. See
MODULES Errors Reasons
section
See MODULES Errors
Solutions section
MODULES
errors
06.016.0007
Timeout waiting XRay end
notification......
The calculated XRay duration is
not correct
06.016.0008
See MODULES Errors Messages
section
See MODULES Errors Reasons See MODULES Errors
section
Solutions section
MODULES
errors
06.016.0009
Timeout waiting XRay end
notification...... See MODULES
Errors Messages section
See MODULES Errors Reasons See MODULES Errors
section
Solutions section
MODULES
errors
06.016.0009
Timeout while waiting XRay trigger
start.....
06.016.0011
See MODULES Errors Messages
section
See MODULES Errors
Solutions section
MODULES
errors
MODULES
errors
Contact Service
Error waiting for the 2 minutes
warm up. See MODULES
Errors Reasons section.
See MODULES Errors
Solutions section
MODULES
errors
06.016.0012
Anodic current out of range The xray source may not have warmed-up
sufficiently Perform a Source
XRay source too cold or unused
Conditioning (Scan menu) mA
for a long time.
values : [value sampled ] ; [value
expected]
Repeat the Daily check
procedure, if the problem
persists perform an XRay
source conditioning
06.016.0012
Anodic current out of range. Please
repeat the mA curve set up. mA
values : [value sampled ] ; [value
expected]
Anodic current mA value
sampled higher than value
expected.
Repeat the mA curve set up
as indicated in the par.
10.4.1.5 'mA curve
automatic set up'
06.016.0017
See MODULES Errors Messages
section
Error in the collimator
movement (MCMT) See
MODULES Errors Reasons
section.
See MODULES Errors
Solutions section
MODULES
errors
06.016.0018
See MODULES Errors Messages
section
Error in the motor movement
(MCMT). See MODULES
Errors Reasons section.
See MODULES Errors
Solutions section
MODULES
errors
06.016.0019
MCMT - Nim040 firmware version
1.3 or greater required
The machine needs a newer
firmware version
Contact Service
06.016.0020
See MODULES Errors Messages
section
Error in the 2Wnd collimator
position (MCCW). See
MODULES Errors Reasons
section.
See MODULES Errors
Solutions section
MODULES
errors
06.016.0021
See MODULES Errors Messages
section
Error communicating with the
2Wnd collimator (MCCW). See See MODULES Errors
MODULES Errors Reasons
Solutions section
section.
MODULES
errors
06.016.0022
See MODULES Errors Messages
section
Error during the 2Wnd
collimator reset (MCCW). See
MODULES Errors Reasons
section.
See MODULES Errors
Solutions section
MODULES
errors
06.016.0024
See MODULES Errors Messages
section
Timeout waiting for a 2Wnd
collimator movement (MCCW). See MODULES Errors
See MODULES Errors Reasons Solutions section
section.
MODULES
errors
06.016.0025
See MODULES Errors Messages
section
Error during the patient table
firmware update. See
MODULES Errors Reasons
section.
See MODULES Errors
Solutions section
MODULES
errors
06.016.0026
See MODULES Errors Messages
section
Error during the patient table
programming. See MODULES
Errors Reasons section.
See MODULES Errors
Solutions section
MODULES
errors
06.016.0028
See MODULES Errors Messages
section
Error during the patient table
movement (chair system). See
MODULES Errors Reasons
section.
See MODULES Errors
Solutions section
MODULES
errors
06.016.0029
See MODULES Errors Messages
section
Timeout waiting for a patient
table movement. See
MODULES Errors Reasons
section.
See MODULES Errors
Solutions section
MODULES
errors
06.016.0030
Patient table out of range
The patient table position is not
valid (chair system)
Repeat the procedure. If the
problem persist reset the
patient table.
06.016.0032
See MODULES Errors Messages
section
Error stopping the patient table.
See MODULES Errors
See MODULES Errors Reasons
Solutions section
section.
MODULES
errors
06.016.0033
See MODULES Errors Messages
section
Error reading patient table
errors. See MODULES Errors
Reasons section.
MODULES
errors
See MODULES Errors
Solutions section
06.016.0034
See MODULES Errors Messages
section
Error saving the patient table
logerror file. See MODULES
Errors Reasons section
See MODULES Errors
Solutions section
MODULES
errors
06.016.0036
See MODULES Errors Messages
section
Timeout waiting the start of
patient table movement. See
MODULES Errors Reasons
section.
See MODULES Errors
Solutions section
MODULES
errors
06.016.0040
See MODULES Errors Messages
section
Error during the patient table
movement (table system). See
MODULES Errors Reasons
section.
See MODULES Errors
Solutions section
MODULES
errors
06.016.0041
Patient table out of range
The patient table position is not
valid (table system)
Repeat the procedure. If the
problem persist reset the
patient table.
06.016.0042
See MODULES Errors Messages
section
Error retrieving inputs state See
See MODULES Errors
MODULES Errors Reasons
Solutions section
section
06.016.0043
Xray button not released.Please,
release it when reported
Xray button not released.
06.016.0044
Procedure aborted by user
Procedure aborted
06.016.0045
Procedure aborted by user
Procedure aborted
06.016.0046
Button released before the end of
procedure !
06.016.0047
Security interlock active... Is the
door open?
06.016.0049
Unable to comunicate with console
Release the Xray button
when reported-indicated
Release the Xray button
when reported-indicated
No communication between PC
Contact Service
and onboard device console
Board firmware version not
compatible with device
Check if NNT shows the
same type-picture of the
device. Reinstall the
software selecting the proper
device configuration.
Contact Service
Board firmware version not
compatible with device
Check if NNT shows the
same type-picture of the
device. Reinstall the
software selecting the proper
device configuration.
Contact Service
Board firmware version not
compatible with device
Check if NNT shows the
same type-picture of the
device. Reinstall the
software selecting the proper
device configuration.
Contact Service
Board firmware version not
compatible with device
Check if NNT shows the
same type-picture of the
device. Reinstall the
software selecting the proper
device configuration.
Contact Service
06.016.0061
Error setting proper rotor speed
Contact Service
06.016.0062
Error setting proper sync mode
Contact Service
06.016.0063
Error setting proper sync mode
Contact Service
Board firmware version not
compatible with device
Check if NNT shows the
same type-picture of the
device. Reinstall the
software selecting the proper
device configuration.
Contact Service
06.016.0051
06.016.0052
MCMT - Nim040 firmware version
1.3 or greater required
MCMT - Nim040 firmware version
1.5 or greater required
06.016.0053
06.016.0060
06.016.0064
MCRX - Nim034 firmware version
2.0 or greater required
MODULES
errors
06.016.0070
MCBP - Nim040 firmware version
30.5 or greater required
Board firmware version not
compatible with device
Check if NNT shows the
same type-picture of the
device. Reinstall the
software selecting the proper
device configuration.
Contact Service
06.016.0080
MCCW - Nim040 firmware version
20 or greater required
Board firmware version not
compatible with device
Check if NNT shows the
same type-picture of the
device. Reinstall the
software selecting the proper
device configuration.
Contact Service
06.016.0090
See MODULES Errors Messages
section
Timeout waiting rotor start
See MODULES Errors
Solutions section
MODULES
errors
06.016.0091
See MODULES Errors Messages
section
Timeout waiting rotor break
See MODULES Errors
Solutions section
MODULES
errors
Error settings buzzer
Contact Service
06.016.0092
06.016.0095
See MODULES Errors Messages
section
Error reading input state signals
See MODULES Errors
Solutions section
MODULES
errors
06.016.0096
See MODULES Errors Messages
section
Error resetting arm to limit
switch 'negative'
See MODULES Errors
Solutions section
MODULES
errors
06.016.0097
See MODULES Errors Messages
section
Error stopping arm motion
See MODULES Errors
Solutions section
MODULES
errors
06.016.0098
See MODULES Errors Messages
section
Timeout waiting start moving
arm
See MODULES Errors
Solutions section
MODULES
errors
06.016.0099
See MODULES Errors Messages
section
Error reading status
See MODULES Errors
Solutions section
MODULES
errors
06.016.0100
See MODULES Errors Messages
section
Error resetting arm to limit
switch 'zero'
See MODULES Errors
Solutions section
MODULES
errors
06.016.0101
See MODULES Errors Messages
section
Error during motion
See MODULES Errors
Solutions section
MODULES
errors
06.016.0102
See MODULES Errors Messages
section
Error starting motion
See MODULES Errors
Solutions section
MODULES
errors
06.016.0105
See MODULES Errors Messages
section
Unable to lock console keypad
See MODULES Errors
Solutions section
MODULES
errors
06.016.0106
See MODULES Errors Messages
section
Unable to unlock console
keypad
See MODULES Errors
Solutions section
MODULES
errors
06.016.0110
See MODULES Errors Messages
section
Error reading status
See MODULES Errors
Solutions section
MODULES
errors
06.016.0111
See MODULES Errors Messages
section
Error reading status
See MODULES Errors
Solutions section
MODULES
errors
06.016.0112
See MODULES Errors Messages
section
Error during chinrest reset
See MODULES Errors
Solutions section
MODULES
errors
06.016.0113
See MODULES Errors Messages
section
Chinrest reset timeout
See MODULES Errors
Solutions section
MODULES
errors
06.016.0114
See MODULES Errors Messages
section
Error starting chinrest
movement
See MODULES Errors
Solutions section
MODULES
errors
06.016.0115
See MODULES Errors Messages
section
Timeout starting chinrest
movement
See MODULES Errors
Solutions section
MODULES
errors
06.016.0116
Timeout waiting chinrest positioning
06.016.0117
Procedure aborted by user. Enabling
Procedure aborted by user
key was released
06.016.0118
Contact Service
Undefined position
Contact Service
Error resetting chinrest position
See MODULES Errors
Solutions section
06.016.0121
Chinrest reset timeout
Contact Service
06.016.0122
Chinrest motion timeout
Contact Service
06.016.0119
See MODULES Errors Messages
section
MODULES
errors
06.016.0123
Error loading chinrest
calibration data
06.016.0124
Error storing chinrest calibration
Contact Service
data
Contact Service
06.017.0002
The image acquired without
Dark image test failed !!! Acq. value
XRays is not completely dark
= xxxx Ref. value = yyyy
(GrayLevel<20)
Contact Service
06.017.0005
XRay intensity test not passed. Make
sure the gantry is clear of all objects. The XRay source is not hot
(e.g. head support ) Mean value =
enough
[value]
Repeat the Daily check
procedure
06.017.0005
XRay intensity test not passed. Make
The test image haven't the
sure the gantry is clear of all objects.
expected gray level during the
(e.g. head support ) Mean value =
daily check
[value]
Verify the inverter offset
voltage like described in the
par. 10.4.1 XRay source set
up - point 2. Check the mA
curve
06.017.0005
Xray intensity test not passed. Please
repeat blank acquisition. [debug
info: LG mean : X ]
It's possible to repeat daily
check with no xray intensity
error and then perform blank
acquisition
06.017.0006
Daily check fail
A test during the daily check
fail
Repeat the daily test
procedure
06.020.0001
PaxScan Error Type [ type ]
Function [function ] Error Code [
errorcode ] [ String description]
Error in the Flat Panel
connection
Check for possible IP
address conflicts of the
device with the local
network. See the PaxScan
Errors section.
PaxScan
errors
06.020.0004
PaxScan Error Type [ type ]
Function [function ] Error Code [
errorcode ] [ String description]
Error while waiting for the
detector to start the image
acquisition process
See the PaxScan Errors
section.
PaxScan
errors
06.020.0005
PaxScan Error Type [ type ]
Function [function ] Error Code [
errorcode ] [ String description]
Error waiting for the
Acquisition Complete signal.
Image not acquired
Invalidate blank and repeat
the daily check. Check
detector connections
PaxScan
(ethernet signal cable,
errors
ground connection, etc.). See
the PaxScan Errors section.
06.020.0006
PaxScan Error Type [ type ]
Function [function ] Error Code [
errorcode ] [ String description]
Error setting the corrections
See the PaxScan Errors
section.
PaxScan
errors
06.020.0010
PaxScan Error Type [ type ]
Function [function ] Error Code [
errorcode ] [ String description]
Error in the detector offset
calibration
See the PaxScan Errors
section.
PaxScan
errors
06.020.0011
PaxScan Error Type [ type ]
Function [function ] Error Code [
errorcode ] [ String description]
Error while setting the gain
calibration image for the
detector
See the PaxScan Errors
section.
PaxScan
errors
06.020.0012
PaxScan Error Type [ type ]
Function [function ] Error Code [
errorcode ] [ String description]
Error in the detector mode
selection
See the PaxScan Errors
section.
PaxScan
errors
06.020.0013
PaxScan Error Type [ type ]
Function [function ] Error Code [
errorcode ] [ String description]
Error starting the grab
See the PaxScan Errors
section.
PaxScan
errors
06.020.0014
PaxScan Error Type [ type ]
Function [function ] Error Code [
errorcode ] [ String description]
Error stopping the grab
See the PaxScan Errors
section.
PaxScan
errors
File exception in the
serialization of fStat.dat
If the software is running in
a network, check the
network connections and that
the server is on
The file you searched was not
found
Use the right directory and
Filename
06.020.0015
06.020.0015
File not found !
06.020.0015
Too many open files ! Please, close a Unable to open another file, too
Close some application
few applications...
many files opened
06.020.0015
Disk full !
Not enough space on the Hard
Disk
Free disk space
06.020.0015
Generic File Error ! [OSErrorCode]
See the Operating System
Errors section
See the Operating System
Errors section
06.023.0001
The acquired image is corrupted.
The procedure was stopped !
One or more acquired images
are corrupted (either dark, or in
saturation).
Check the connection cable.
Contact Service
06.023.0002
Beam limiter timeout; Status: H
[value], V [value].
Timeout during the 2wnd
beamlimiter movement
Contact Service
06.023.0003
Procedure aborted by user
Xray button not pressed within
the time required
06.023.0005
Security interlock active... Is the
door open?
Interlock active. Xray emission
interrupted.
06.023.0006
Timeout waiting detector calibration.
Timeout during detector gain
calibration
06.023.0007
Procedure aborted by user
Waiting Xray button pressure
interrupted
Contact Service
Repeat the procedure.
Error moving collimator.
Restart the PC. Contact
Software resources not available
Serivice
06.023.0009
06.023.0010
Thread initialization failed
Error moving collimator
Please, restart software and
PC. Contact Service
06.023.0011
Thread initialization failed
Error moving xray generator or
detector
Please, restart software and
PC. Contact Service
06.023.0012
Thread initialization failed
Error moving the beam limiter,
xray generator or detector
Please, restart software and
PC. Contact Service
06.023.0013
Error while moving the beam limiter Error moving the beam limiter
Please, restart software. If
persist, contact Service
06.023.0014
Error while moving the generator or
the detector
Error moving the generator or
the detector
Please, restart software. If
persist, contact Service
06.023.0015
XRay test failed !!! Mean value =
nnnn Max Dev. = xxxx
Standard Deviation between
3000 and 5000 (for 2520V,
2520D flat panel models) or
between 20000 and 30000 (for
1308DXT, 1313DXT flat panel
models): One or more acquired
images are completely black.
Close the software and
switch off the machine.Then
invalidate current Blank
acquisitions and retry Daily
Check. If the problem
persists verify the connection
from the workstation board
to the flat panel. Verify
ethernet cable.
06.023.0016
XRay intensity test not passed. Make
sure the gantry is clear of all objects. The head support or something
(e.g. head support ) Mean value =
else is present in the gantry
[value]
Remove it like indicated in
the service manual
06.023.0018
Detector temperature out of range.
Please, contact Service.
Detector temperature is out of
operating range
Contact Service
06.024.0001
The acquired image is corrupted.
The scan was stopped !!!
Acquired image integrity
Verify that the previous
control failed, black or saturated image is complete (Gray
image
Level > dark)
ERROR ! The rotating arm did not
activate the limit switch LS0 within
the expected time.
Check that the rotating arm
moves correctly and that the
The rotating arm did not
Limit Switch LS0 activates
activate the Limit Switch LS0
when the arm is in the reset
within a few seconds; either it
position. Check that the PCIdid not move, or it passed
CAN board's model is
through the position '0' without
correct and supported. If the
activating the Limit Switch LS0
problem persists, contact
Service
06.024.0005
Operating
System errors
06.024.0006
ERROR ! The rotating arm did not
activate the limit switch LS0 within
the expected time.
The rotating arm did not
activate the Limit Switch LS0
within a few seconds; either it
did not move, or it passed
through the position '0' without
activating the Limit Switch LS0,
or the event 'passage through
LS0' was not correctly received
via the PCI-CAN board
06.026.0901
Error opening a connection to the
database !
The software tried to access the
configuration file Hal.mdb, but
the connection could not be
opened
See the Database errors
section
Database
errors
06.026.0902
Error closing a connection to the
database !
The software tried to close a
connection to the configuration
file Hal.mdb, but the operation
of closure failed
See the Database errors
section
Database
errors
06.026.0903
Error initializing the software
components that are needed to
access the database !
The software attempted to
create some COM objects
See the Database errors
(software components needed to
section
access the configuration file
Hal.mdb) but the creation failed
Database
errors
06.026.0904
Database error !
An error occurred while the
software was reading data from
the configuration file Hal.mdb
See the Database errors
section
Database
errors
Database query failed !
The software sent a command to
read data from the configuration See the Database errors
file Hal.mdb, but the command section
failed
Database
errors
Database query failed !
The software sent a command to
modify data in the configuration See the Database errors
file Hal.mdb, but the command section
failed
Database
errors
06.026.0907
Database error !
An error occurred when the
software had just finished
reading data from the
configuration file Hal.mdb
See the Database errors
section
Database
errors
06.026.0908
Database error !
An error occurred while the
software was modifying data in
the configuration file Hal.mdb
See the Database errors
section
Database
errors
06.026.0910
Error opening a connection to the
database ! File not found !
The software tried to access the
configuration file Hal.mdb,
either to read or write data, but
the file could not be found
See the Database errors
section
Database
errors
06.027.0001
Unexpected version in File
[filename]. Required version:
The files must have the same
[version] Installed version: [version] version, it is not possible to
Custom changes cannot be applied. apply the changes
Please, contact Service.
Contact Service
06.027.0002
Error updating configuration file !
Custom changes could not be
applied. Please, contact Service.
Error creating the backup
Contact Service
06.027.0003
Error updating configuration file !
Custom changes could not be
applied. Please, contact Service.
Error modifying the properties
Contact Service
06.027.0004
Error updating configuration file !
Custom changes could not be
applied. Please, contact Service.
Initialisation
Contact Service
06.027.0005
Error updating configuration file !
Custom changes could not be
applied. Please, contact Service.
The updating command
Contact Service
06.026.0905
06.026.0906
Check that the rotating arm
moves correctly and that the
Limit Switch LS0 activates
when the arm is in the reset
position. Check that the PCICAN board's model is
correct and supported. If the
problem persists, contact
Service
06.027.0006
Error updating configuration file !
Custom changes could not be
applied. Please, contact Service.
Error obtaining the instruction
string
Contact Service
06.027.0007
Error updating configuration file !
Custom changes could not be
applied. Please, contact Service.
Error reading the header
Contact Service
06.029.0001
[ filename] Opening Failed ! ( #
[FileErrorCode] )
Error in the opening of the file
ConfigBL2Wnd.dat
See the File Exception
Errors section
06.029.0002
Out of memory !
Memory exception reading /
writing the file
ConfigBL2Wnd.dat
Make sure to have the
minimum RAM memory
amount
File exception in the
serialization of
ConfigBL2Wnd.dat
If the software is running in
a network, check the
network connections and that
the server is on
The file you searched was not
found
Use the right directory and
Filename
06.029.0003
File
exceptions
errors
06.029.0003
File not found !
06.029.0003
Too many open files ! Please, close a Unable to open another file, too
Close some application
few applications...
many files opened
06.029.0003
Disk full !
Not enough space on the Hard
Disk
Free disk space
06.029.0003
Generic File Error ! [OSErrorCode]
See the Operating System
Errors section
See the Operating System
Errors section
Operating
System errors
06.029.0004
Generic Archive Error ! [errorcode]
Error in the opening of the file
(archive)
See the Archive Exception
Errors section
Archive
errors
06.029.0005
[ filename] Opening Failed ! ( #
[FileErrorCode] )
Error in the opening of the file
ConfigBL2Wnd.dat
See the File Exception
Errors section
File
exceptions
errors
Error matching the possible
FOVs
Contact Service
06.029.0006
06.030.0001
[ filename] Opening Failed ! ( #
[FileErrorCode] )
Error in the opening of the file
Scanner2DConfig.dat (read)
See the File Exception
Errors section
06.030.0002
Out of memory !
Memory exception reading /
writing the file
Scanner2DConfig.dat
Make sure to have the
minimum RAM memory
amount
File exception in the
serialization of
Scanner2DConfig.dat
If the software is running in
a network, check the
network connections and that
the server is on
The file you searched was not
found
Use the right directory and
Filename
06.030.0003
File
exceptions
errors
06.030.0003
File not found !
06.030.0003
Too many open files ! Please, close a Unable to open another file, too
Close some application
few applications...
many files opened
06.030.0003
Disk full !
Not enough space on the Hard
Disk
Free disk space
06.030.0003
Generic File Error ! [OSErrorCode]
See the Operating System
Errors section
See the Operating System
Errors section
Operating
System errors
06.030.0004
Generic Archive Error ! [errorcode]
Error in the opening of the file
(archive)
See the Archive Exception
Errors section
Archive
errors
06.030.0005
[ filename] Opening Failed ! ( #
[FileErrorCode] )
Error in the opening of the file
Scanner2DConfig.dat (write)
See the File Exception
Errors section
File
exceptions
errors
06.031.0001
See 'OPT-Hybrid Errors
guide', 'Pan Light Errors
guide' or 'OPT pro Errors
guide'
See 'OPT-Hybrid Errors
guide', 'Pan Light Errors
guide' or 'OPT pro Errors
guide'
06.031.0002
06.031.0003
Initialization failed
Unable to establish the
connection with the machine
Contact Service
06.031.0004
Thread initialization failed
Unable to establish the
connection with the machine
Contact Service
See 'OPT-Hybrid Errors
guide', 'Pan Light Errors
guide' or 'OPT pro Errors
guide'
06.031.0005
06.031.0006
Scanner not found. DHCP Failed
06.031.0007
Machine not found with the
specified DHCP name
Check network connections.
Verify the DHCP options on
the machine.
The wakeup time was longer
than expected
Make sure the machine is
switched on. Check network
connections.
See 'OPT-Hybrid Errors
guide', 'Pan Light Errors
guide' or 'OPT pro Errors
guide'
06.031.0008
06.031.0009
Image could not be saved
Error retrieving the image from
the machine
Contact Service
06.031.0010
Download image failed. Check
system 2D calibration.
Error downloading the image
from the machine
Check the 2D calibration
06.031.0011
See 'OPT-Hybrid Errors
guide', 'Pan Light Errors
guide' or 'OPT pro Errors
guide'
06.031.0012
See 'OPT-Hybrid Errors
guide', 'Pan Light Errors
guide' or 'OPT pro Errors
guide'
06.032.0001
See 'OPT-Hybrid Errors
guide', 'Pan Light Errors
guide' or 'OPT pro Errors
guide'
06.032.0002
Timeout waiting system reset
The machine did not reset the
axes
06.032.0004
Required position not reached
The beam limiter doesn't reach
the required position
06.032.0005
System reset after CB3D mode
selection timeout
Timeout during axes reset
Verify beam limiter
calibration and range. Repeat
beam limiter calibration.
See 'OPT-Hybrid Errors
guide', 'Pan Light Errors
guide' or 'OPT pro Errors
guide'
06.032.0006
06.032.0007
Timeout during axes motion
Please, repeat the procedure.
If the problem persist contact
Service
06.032.0008
Unable to prepare the CB3D
mode
Contact Service
06.032.0009
Unable to prepare the axes reset Contact Service
06.032.0010
Unable to prepare the beam
limiter positioning
Contact Service
06.032.0011
Unable to prepare the axes
movement
Contact Service
Error retrieving beamlimiter
position
06.032.0013
See 'OPT-Hybrid Errors
guide', 'Pan Light Errors
guide' or 'OPT pro Errors
guide'
06.032.0014
Timeout switching to the CB3D
mode
06.032.0015
06.032.0017
Timeout waiting system reset
06.032.0018
A movement of the axes was
aborted because of a timeout on
the reset of the axes' position
Timeout moving the axes
06.032.0019
See 'OPT-Hybrid Errors
guide', 'Pan Light Errors
guide' or 'OPT pro Errors
guide'
06.032.0020
See 'OPT-Hybrid Errors
guide', 'Pan Light Errors
guide' or 'OPT pro Errors
guide'
06.032.0021
Unable to prepare the wakeup
See 'OPT-Hybrid Errors
guide', 'Pan Light Errors
guide' or 'OPT pro Errors
guide'
06.032.0022
06.032.0023
06.032.0024
Contact Service
Unable to reset device error
Security interlock active... Is the
door open?
The interlock is active
See 'OPT-Hybrid Errors
guide', 'Pan Light Errors
guide' or 'OPT pro Errors
guide'
06.032.0025
Unable to prepare the reset of
the CB3D mode
Contact Service
06.032.0027
Error connecting the detector
Check for possible IP
address conflicts of the
device with the local
network
06.032.0029
Unable to prepare the detector
connection tool
Contact Service
06.032.0030
Timeout waiting for the
collimator movement
06.032.0031
Timeout waiting for the board
switch off
06.032.0026
See 'OPT-Hybrid Errors
guide', 'Pan Light Errors
guide' or 'OPT pro Errors
guide'
06.032.0032
The machine is not ready to
start X-Ray
06.032.0033
Close and re-open the
software. Then retry
06.032.0034
Device busy. Another tool and/or
workstation has taken exclusive
access to the device. Please, try
again later.
Another tool taked esclusive
access to the machine. Unable
Disconnect all other
to take the machine control. The workstation's connection ad
required operation could not be retry
performed.
06.032.0035
System not ready. Please try again
later
The machine is not ready for
setting the CB3D mode
Wait a while, then retry
operation
06.032.0036
System not ready. Please try again
later
The machine is not ready for
resetting the CB3D mode
Wait a while, then retry
operation
Timeout waiting for the dead
man button releasing
06.032.0037
06.032.0038
See 'OPT-Hybrid Errors
guide', 'Pan Light Errors
guide' or 'OPT pro Errors
guide'
06.032.0039
See 'OPT-Hybrid Errors
guide', 'Pan Light Errors
guide' or 'OPT pro Errors
guide'
06.032.0040
See 'OPT-Hybrid Errors
guide', 'Pan Light Errors
guide' or 'OPT pro Errors
guide'
06.032.0041
See 'OPT-Hybrid Errors
guide', 'Pan Light Errors
guide' or 'OPT pro Errors
guide'
Timeout during the wake up
procedure
06.032.0042
See 'OPT-Hybrid Errors
guide', 'Pan Light Errors
guide' or 'OPT pro Errors
guide'
06.032.0043
06.032.0044
System not ready to start
operation. Another tool changed
exam type during operation or
the machine needs a reset or the
machine go to standby mode or
idle mode.
Please not change exam type
during CBCT operation. Idle
or Standby timeout needs to
be increased. Contact
Service
06.032.0045
System not ready to start
operation. Another tool changed
exam type during operation or
the machine needs a reset or the
machine go to standby mode or
idle mode.
Please not change exam type
during CBCT operation. Idle
or Standby timeout needs to
be increased. Contact
Service
06.032.0046
System not ready to start
operation. Another tool changed
exam type during operation or
the machine needs a reset or the
machine go to standby mode or
idle mode.
Please not change exam type
during CBCT operation. Idle
or Standby timeout needs to
be increased. Contact
Service
06.032.0047
The X-Ray shot failed
Contact Service
06.032.0048
See 'OPT-Hybrid Errors
guide', 'Pan Light Errors
guide' or 'OPT pro Errors
guide'
06.032.0049
See 'OPT-Hybrid Errors
guide', 'Pan Light Errors
guide' or 'OPT pro Errors
guide'
06.032.0050
See 'OPT-Hybrid Errors
guide', 'Pan Light Errors
guide' or 'OPT pro Errors
guide'
06.032.0051
06.032.0052
Detector recalibration required.
Please repeat Daily Check.
The 3D calibration is no longer
valid.
Repeat Daily Check.
See 'OPT-Hybrid Errors
guide', 'Pan Light Errors
guide' or 'OPT pro Errors
guide'
06.032.0053
Timeout waiting chinrest positioning Timeout moving the chinrest
06.032.0054
Required chinrest position not
reached
06.032.0055
Procedure aborted by the user
The reached chinrest position is
outside the tollerance
The user aborted current
operation.
If the stop is unwanted
please, read documentation
to understand how to
complete the requested
operation.
06.032.0056
See 'OPT-Hybrid Errors
guide', 'Pan Light Errors
guide' or 'OPT pro Errors
guide'
06.032.0057
See 'OPT-Hybrid Errors
guide', 'Pan Light Errors
guide' or 'OPT pro Errors
guide'
06.032.0058
See 'OPT-Hybrid Errors
guide', 'Pan Light Errors
guide' or 'OPT pro Errors
guide'
06.032.0059
See 'OPT-Hybrid Errors
guide', 'Pan Light Errors
guide' or 'OPT pro Errors
guide'
06.032.0060
Button still pressed.The procedure
will be aborted
Xray button still pressed unlike
what indicated
See 'OPT-Hybrid Errors
guide', 'Pan Light Errors
guide' or 'OPT pro Errors
guide'
06.032.0061
06.032.0062
Repeat the procedure.
Restart software. Contact
service.
CB3D status error. Please, repeat the
procedure
06.032.0063
See 'OPT-Hybrid Errors
guide', 'Pan Light Errors
guide' or 'OPT pro Errors
guide'
06.032.0064
See 'OPT-Hybrid Errors
guide', 'Pan Light Errors
guide' or 'OPT pro Errors
guide'
06.032.0065
Repeat the procedure.
06.032.0066
See 'OPT-Hybrid Errors
guide', 'Pan Light Errors
guide' or 'OPT pro Errors
guide'
06.032.0070
See 'OPT-Hybrid Errors
guide', 'Pan Light Errors
guide' or 'OPT pro Errors
guide'
06.032.0071
Timeout: the device has not
reached the 'RX-ready' status
within the expected time
(typically 5 seconds)
06.032.0072
Timeout: the detector has not
been released from the previous
Contact Service
use within the expected time
(typically 10 seconds)
Contact Service
In order to connect again to the
device after a disconnection, it
is necessary to restart the
software
Restart the software
06.032.0074
Can't write the KEY lock FOV
code into the device due to
some connection error
Check if the machine is
switched on and if the
connection is ok and retry.
Otherwise, contact Service.
06.032.0075
Can't read the KEY lock FOV
code from the device due to
some connection error
Check if the machine is
switched on and if the
connection is ok and retry.
Otherwise, contact Service.
Check if the Acquisition
Server is running correctly.
Otherwise, contact Service.
06.032.0073
The software must be restarted to
establish a new connection.
06.032.0076
Error while checking the FOV
selection
Can't read the FOV selection
from Acquisition Server
06.032.0077
Timeout waiting system reset
A movement of the chinrest was
aborted because of a timeout on
the reset of the axes' position
06.032.0078
An error occurred while
changing the exam request
status in the device
See 'OPT-Hybrid Errors
guide', 'Pan Light Errors
guide' or 'OPT pro Errors
guide'
06.032.0079
Unknown motor found on R axis
Cannot recognize the type of R
axis motor for trajectory
Contact Service
06.034.0001
Any message
Error while writing the file
See the File Exception
Errors section
06.034.0002
[filename] Invalid argument !
[Message]
Error while writing the file
See the Message for
additional details about the
error
06.034.0003
Any message
Error while writing the file
See the File Exception
Errors section
06.034.0004
[filename] Invalid argument !
[Message]
Error while writing the file
See the Message for
additional details about the
error
06.034.0005
Any message
Error while writing the file
See the File Exception
Errors section
06.034.0006
[filename] Invalid argument !
[Message]
Error while writing the file
See the Message for
additional details about the
error
06.034.0007
Any message
Error while writing the file
See the File Exception
Errors section
06.034.0008
[filename] Invalid argument !
[Message]
Error while writing the file
See the Message for
additional details about the
error
06.035.0003
Detector calibration failed !
Error during detector offset
calibration
Contact Service
PixDyn errors
06.035.0004
Timeout waiting detector calibration.
Detector offset calibration
timeout
Contact Service
PixDyn errors
06.035.0005
Detector calibration failed !
Error during detector gain
calibration
Contact Service
PixDyn errors
06.035.0006
Timeout waiting detector calibration.
Detector gain calibration
timeout
Contact Service
PixDyn errors
06.035.0007
Connection to the detector failed
Detector initialization error
Restart the software. Restart
the PC. Contact Service
PixDyn errors
File
exceptions
errors
File
exceptions
errors
File
exceptions
errors
File
exceptions
errors
Restart the software. Restart
the PC. Contact Service
06.035.0008
Connection to the detector failed
Detector initialization error
PixDyn errors
06.035.0009
Timeout while waiting for mode
activation
The detector mode has not been
Restart the software, then try
activated within the expected
again. Contact Service if the PixDyn errors
time, therefore the acquisition
problem persists
sequence cannot start
06.035.0010
Detector modality selection failed !
Error loading detector mode
calibration
Repeat blank acquisition.
Restart the software. Restart
the PC. Contact Service
PixDyn errors
06.035.0011
Timeout waiting memory allocation
Loading detector mode timeout
Restart the software. Restart
the PC. Contact Service
PixDyn errors
06.035.0012
Detector status check failed
Error reading detector status
Restart the PC. Contact
Service
PixDyn errors
PixDyn errors
06.035.0013
Detector status check failed
Error reading detector
calibration
If you have just changed the
IP addresses, the software
may need to be restarted
twice to make the change
effective. Check that there
are no other networks with
conflicting IP addresses. If
the problem is not related to
the network, repeat blank
acquisition. Contact Service
06.035.0014
Detector status check failed
Error reading detector status
Restart the PC. Contact
Service
PixDyn errors
06.035.0015
Detector not ready ! Some detector
corrections may be missing or
invalid
Invalid calibration. Calibration
not present
Repeat or perforn for the
first time blank acquisition
PixDyn errors
06.035.0016
Timeout waiting acquisition end
Repeat the procedure.
Contact Service
PixDyn errors
06.035.0017
Detector acquisition start failed
Repeat the procedure.
Contact Service
PixDyn errors
06.035.0018
Out of memory
Ignore this error if it appears
during a scan, just after
another hardware error,
PixDyn errors
within 1 second or less.
Otherwise, repeat the
procedure or contact Service
06.035.0019
Out of memory
Repeat the procedure.
Contact Service
PixDyn errors
Unexpected end of acquisition !
PixDyn error: 1 Unknown 1009
Calibration reference missing
1021 Not enough memory 3000 Repeat the procedure.
Computation error 2100
Contact Service
Emission error 2002 Request of
frame failed
PixDyn errors
Detector calibration failed !
PixDyn error: 1 Unknown 2
Allocation memory problem
1001 Incopatible parameters 3
Repeat the procedure.
Incorrect path or file write error
Contact Service
1000 Incompatible state 2003
Not answer 2002 Request of
frame failed
PixDyn errors
Detector not ready !
PixDyn error: 1 Unknown 1000
Incompatible state 5000 Error
Repeat the procedure.
during load of gain reference
Contact Service
5001 Error during load defect
reference
PixDyn errors
06.035.0020
06.035.0021
06.035.0022
06.035.0023
Detector connection timeout
Unable to connect to detector
Check ethernet connection to
detector. Verify ethernet card
settings (e.g. IP address PixDyn errors
jumbo packet) Restart the
software. Restart the PC.
Contact Service
06.035.0024
Connection to the detector failed !
Unable to create resources for
establish the connection
Restart the software. Restart
the PC.
PixDyn errors
06.035.0025
Connection to the detector failed !
Unable to load the library to
establish the connection to the
detector
Contact Service
PixDyn errors
06.035.0026
Connection to the detector failed !
Unable to load the library to
establish the connection to the
detector
Contact Service
PixDyn errors
06.035.0027
Connection to the detector failed !
The software must be restarted to
establish a new connection
This error occurs if you try to
reconnect the device via
software without restarting the
software, after a disconnection
had been reported
Restart the software.
PixDyn errors
06.035.0028
Connection to the detector lost or
device switch off ! The software
must be restarted to establish a new
connection
Connection to the detector lost.
Check if the device is switch
off. Check ethernet
PixDyn errors
connection to detector.
Restart the software.
06.035.0029
Connection to the detector lost or
device switch off ! The software
must be restarted to establish a new
connection
Connection to the detector lost.
Check if the device is switch
off. Check ethernet
PixDyn errors
connection to detector.
Restart the software.
06.036.0001
[ filename] Opening Failed ! ( #
[FileErrorCode] )
Error in the opening of the file
ConfigBL4Wnd.dat (read)
See the File Exception
Errors section
06.036.0002
Out of memory !
Memory exception reading /
writing the file
ConfigBL4Wnd.dat
Make sure to have the
minimum RAM memory
amount
File exception in the
serialization of
ConfigBL4Wnd.dat
If the software is running in
a network, check the
network connections and that
the server is on
The file you searched was not
found
Use the right directory and
Filename
06.036.0003
File
exceptions
errors
06.036.0003
File not found !
06.036.0003
Too many open files ! Please, close a Unable to open another file, too
Close some application
few applications...
many files opened
06.036.0003
Disk full !
Not enough space on the Hard
Disk
Free disk space
06.036.0003
Generic File Error ! [OSErrorCode]
See the Operating System
Errors section
See the Operating System
Errors section
Operating
System errors
06.036.0004
Generic Archive Error ! [errorcode]
Error in the opening of the file
(archive)
See the Archive Exception
Errors section
Archive
errors
06.036.0005
[ filename] Opening Failed ! ( #
[FileErrorCode] )
Error in the opening of the file
ConfigBL4Wnd.dat (write)
See the File Exception
Errors section
File
exceptions
errors
Error retrieving the hardware
informations
Contact Service
06.036.0006
06.037.0001
[message]
Error sending the trajectory to
the machine
06.037.0002
06.037.0003
Error generating the CB3D
trajectory
The acquired image is corrupted.
The procedure was stopped !
Too many corrupted images ,
scan procedure aborted
Contact Service
06.037.0004
Timeout waiting the user's
permission
Press the button earlier
Contact Service
06.037.0004
Procedure aborted by user
Error waiting the user's
permission
06.038.0001
[filename] Opening Failed !
[FileErrorCode]
Error in the opening of
See the File Exception
Xrayload.dat (while reading the
Errors section
file)
06.038.0002
Out of memory !
Memory exception in the
serialization of Xrayload.dat
Make sure to have the
minimum RAM memory
amount
06.038.0003
Generic File Error ! [OSErrorCode]
See the Operating System
Errors section
See the Operating System
Errors section
Operating
System errors
06.038.0004
Generic Archive Error !
[ArchiveErrorCode]
Archive exception in the
serialization of Xrayload.dat
See the Archive Exception
Errors section
Archive
errors
06.038.0005
[filename] Opening Failed !
[FileErrorCode]
Error in the opening of
Xrayload.dat (while writing the
file)
See the File Exception
Errors section
File
exceptions
errors
06.040.0001
Any message
Error while reading the file
See the File Exception
Errors section
File
exceptions
errors
06.040.0002
[filename] Invalid argument !
[Message]
Error while reading the file
See the Message for
additional details about the
error
06.040.0003
[filename] Opening Failed !
[FileErrorCode]
Error while saving the file
See the File Exception
Errors section
06.040.0004
[filename] Invalid argument !
[Message]
Error while saving the file
See the Message for
additional details about the
error
06.041.0001
[ filename] Opening Failed ! ( #
[FileErrorCode] )
Error in the opening of the file
GLOff1.json (read)
See the File Exception
Errors section
File
exceptions
errors
06.041.0002
[ filename] Opening Failed ! ( #
[FileErrorCode] )
Error in the opening of the file
GLOff1.json (write)
See the File Exception
Errors section
File
exceptions
errors
Error retrieving the hardware
informations
Contact Service
06.041.0003
06.042.0001
The acquired image is corrupted.
The scan was stopped !!!
Acquired image integrity
Verify that the previous
control failed, black or saturated image is complete (Gray
image
Level > dark)
06.087.0001
[filename] Opening Failed !
[FileErrorCode]
Error in the opening of NNT.ini See the File Exception
(while writing the file)
Errors section
06.087.0002
Out of memory !
Memory exception in the
serialization of NNT.ini (while
writing the file)
Make sure to have the
minimum RAM memory
amount
File exception in the
serialization of NNT.ini (while
writing the file)
If the software is running in
a network, check the
network connections and that
the server is on
The file you searched was not
found
Use the right directory and
Filename
06.087.0003
06.087.0003
File not found !
06.087.0003
Too many open files ! Please, close a Unable to open another file, too
Close some application
few applications...
many files opened
06.087.0003
Disk full !
Not enough space on the Hard
Disk
Free disk space
06.087.0003
Generic File Error ! [OSErrorCode]
See the Operating System
Errors section
See the Operating System
Errors section
File
exceptions
errors
File
exceptions
errors
File
exceptions
errors
Operating
System errors
06.087.0004
Generic Archive Error !
[ArchiveErrorCode]
Archive exception in the
serialization of NNT.ini (while
writing the file)
06.087.0005
[filename] Opening Failed !
[FileErrorCode]
Error in the opening of NNT.ini See the File Exception
(while reading the file)
Errors section
06.087.0006
Out of memory !
Memory exception in the
serialization of NNT.ini (while
reading the file)
Make sure to have the
minimum RAM memory
amount
File exception in the
serialization of NNT.ini (while
reading the file)
If the software is running in
a network, check the
network connections and that
the server is on
The file you searched was not
found
Use the right directory and
Filename
06.087.0007
See the Archive Exception
Errors section
Archive
errors
File
exceptions
errors
06.087.0007
File not found !
06.087.0007
Too many open files ! Please, close a Unable to open another file, too
Close some application
few applications...
many files opened
06.087.0007
Disk full !
Not enough space on the Hard
Disk
Free disk space
06.087.0007
Generic File Error ! [OSErrorCode]
See the Operating System
Errors section
See the Operating System
Errors section
Operating
System errors
06.087.0008
Generic Archive Error !
[ArchiveErrorCode]
Archive exception in the
serialization of NNT.ini (while
reading the file)
See the Archive Exception
Errors section
Archive
errors
06.089.0001
Initialization failed
Error initializing the device
Restart the software. If
persist, contact Service
06.089.0002
Thread initialization failed
Error initializing the device
Restart the software. If
persist, contact Service
06.089.0003
[message]
Error while disconnecting the
device
Restart the software. If
persist, contact Service
06.089.0004
[message]
Error while wake up the device
Restart the software. If
persist, contact Service
06.089.0005
Scanner not found. DHCP Failed.
Error on the connection with the Restart the software. If
device
persist, contact Service
06.089.0006
[message]
Error on the connection with the Restart the software. If
device
persist, contact Service
06.089.0007
[message]
Error on the connection with the Restart the software. If
device
persist, contact Service
06.089.0008
Security interlock active
Security interlock active
Check the interlock and be
sure the door is closed
06.089.0009
[message]
Error during current procedure
Restart the software. If
persist, contact Service
06.089.0010
[message]
Error setting the beep sound
Restart the software. If
persist, contact Service
06.089.0011
[message]
Error setting the position of the
collimator
Restart the software. If
persist, contact Service
06.089.0012
[message]
Error getting the status of the
machine
Restart the software and the
machine. If persist, contact
Service
06.089.0013
[message]
Error getting the position of the
collimator
Restart the software. If
persist, contact Service
06.089.0014
Required position not reached
Error while waiting to reach
position of the collimator
Restart the software. If
persist, contact Service
06.089.0015
The device is not ready to complete
the procedure. Idle or Standby
timeout needs to be increased.
Error while waiting the gantry
due to the previous operation
Wait a couple on minutes
and retry. If persist, contact
Service
06.089.0016
[message]
Error while waiting the
movement of the device
Retry or restart the software.
If persist, contact Service
06.089.0017
[message]
Timeout while waiting the end
of the virtual ack button
Retry or restart the software.
If persist, contact Service
06.089.0018
[message]
Error on move axes
Retry or restart the software.
If persist, contact Service
06.089.0019
[message]
Timeout while waiting move
axes
Retry or restart the software.
If persist, contact Service
06.089.0020
Timeout waiting system wakeup
Timeout waiting system wakeup
Retry or restart the software.
If persist, contact Service
06.089.0021
Timeout creating the thread for
system wakeup
Timeout creating the thread for
system wakeup
Retry or restart the software.
If persist, contact Service
06.089.0022
[message]
Error on system wakeup
Restart the software. If
persist, contact Service
06.089.0023
[message]
Error stopping all movements
Restart the software. If
persist, contact Service
06.089.0024
[message]
Error stopping operation
Restart the software. If
persist, contact Service
06.089.0025
[message]
Error setting technical factors
Restart the software. If
persist, contact Service
06.089.0026
The device is not ready to complete
the procedure. Idle or Standby
timeout needs to be increased
System is not ready to move
collimator
Wait a couple of seconds. If
persist, contact Service
06.089.0027
[message]
Error moving the collimator
Retry or restart the software.
If persist, contact Service
06.089.0028
[message]
Can't set the Xray shot status
Retry or restart the software.
If persist, contact Service
06.089.0029
[message]
Can't start the acquisition with
the trajectory
Retry or restart the software.
If persist, contact Service
06.089.0030
[message]
Timeout while waiting the status Retry or restart the software.
for the xray consensus
If persist, contact Service
06.089.0031
[message]
Timeout while waiting the xray
consensus for shot
Retry or restart the software.
If persist, contact Service
06.089.0032
[message]
Error getting the current
position of axes
Restart the software. If
persist, contact Service
06.089.0033
Connection to the detector failed!
The software must be restarted to
establish a new connection
Can't connect with the detector
Check che configuration,
connection, and restart the
software. If persist, contact
Service
06.089.0034
Thread initialization failed
Can't create ack virtual button
thread
Restart the software. If
persist, contact Service
06.089.0035
[message]
Can't get technical factors from
the device
Restart the device and the
software. If persist, contact
Service
06.089.0036
Device busy. Another tool and/or
workstation has taken exclusive
access to the device
Can't get the exclusive control
of the device
Make sure no other
workstation are connectrd to
the device. Restart the
software. If persist, contact
Service
06.089.0037
[message]
Can't check the status of the
device waiting the ack durung
the xray procedure
Restart the software. If
persist, contact Service
06.089.0038
[message]
Can't check the status of the
Restart the software. If
device during wakeup procedure persist, contact Service
06.089.0039
[message]
Can't check the status of the
device getting the status of
panel or generator
06.089.0040
[message]
Can't send the current trajectory Restart the software. If
to the device
persist, contact Service
Restart the software. If
persist, contact Service
06.089.0041
[message]
Error on check if the trajectory
is loaded on the device
Restart the software. If
persist, contact Service
06.089.0042
[message]
Error on check if the trajectory
mode is on
Restart the software. If
persist, contact Service
06.089.0043
[message]
Error on setting the trajectory
mode on
Restart the software. If
persist, contact Service
06.089.0044
[message]
Error on setting the normal
mode on
Restart the software. If
persist, contact Service
06.089.0045
[message]
Error on setting the operating
mode
Restart the software. If
persist, contact Service
06.089.0046
[message]
Error on getting the operating
mode
Restart the software. If
persist, contact Service
06.089.0047
Error while setting FOV list on
memory
Error on setting the FOV list
form memory
Restart the software. If
persist, contact Service
06.089.0048
Can't init the shared memory
between software and device
Error on initialiazing a portion
of memory useful to exchange
data between the software and
the device
Restart the software or the
computer. If persist, contact
Service
06.089.0049
Can't read current preset from the
device
Error on reading the current
preset from the hardware
console on device.
Restart the software and the
device. If persist, contact
Service
06.089.0050
Error on launching the console
Error launching the console software
software. Can't find or open the
component
file
Reinstall the software. If
persist, contact Service
06.091.0001
Connection to the detector failed !
Error on the connection with
detector
Check the configuration and
Pixium
cables. Restart the software
Interface
and retry. If persist, contact
errors
Service
06.091.0002
Error closing the connection with the Error closing the connection
detector
with the detector
Check the configuration and
Pixium
cables. Restart the software
Interface
and retry. If persist, contact
errors
Service
Detector acquisition start failed !
Detector acquisition start failed
!
Check the configuration and
Pixium
cables. Restart the software
Interface
and retry. If persist, contact
errors
Service
Detector acquisition stop failed !
Detector acquisition stop failed
!
Check the configuration and
Pixium
cables. Restart the software
Interface
and retry. If persist, contact
errors
Service
06.091.0005
Detector get temperature failed !
Check the configuration and
Pixium
cables. Restart the software
Detector get temperature failed !
Interface
and retry. If persist, contact
errors
Service
06.091.0006
Connection to the detector lost or
device switch off. The software must
be restarted to establish a new
connection
Connection to the detector lost
or device switch off. The
software must be restarted to
establish a new connection
06.091.0007
Can't resume the calibration
Timeout while resuming calibration !
procedure
Check the configuration and
Pixium
cables. Restart the software
Interface
and retry. If persist, contact
errors
Service
06.091.0009
Connection to the detector lost or
device switch off. The software must The detector is blocked due to a
be restarted to establish a new
previous error
connection
Check the configuration and
Pixium
cables. Restart the software
Interface
and retry. If persist, contact
errors
Service
06.091.0003
06.091.0004
06.091.0010
Detector modality selection failed !
Can't load any references from
detector
Check the configuration and
Pixium
cables. Restart the software
Interface
and retry. If persist, contact
errors
Service
Check the configuration and
Pixium
cables. Restart the software
Interface
and retry. If persist, contact
errors
Service
Check the configuration and
Pixium
cables. Restart the software
Interface
and retry. If persist, contact
errors
Service
06.091.0011
Detector status check failed !
Can't get any mode from
detector
06.091.0012
Detector reference status check
failed !
Can't get any reference status
from detector
Check the configuration and
Pixium
cables. Restart the software
Interface
and retry. If persist, contact
errors
Service
06.091.0013
Detector not ready ! Some detector
corrections may be missing or
invalid
Detector not ready or bad
configurated
Check the configuration and
Pixium
cables. Restart the software
Interface
and retry. If persist, contact
errors
Service
Can't start gain calibration
Check the configuration and
Pixium
cables. Restart the software
Interface
and retry. If persist, contact
errors
Service
Can't end gain calibration
Check the configuration and
Pixium
cables. Restart the software
Interface
and retry. If persist, contact
errors
Service
06.091.0014
Detector calibration failed !
06.091.0015
Detector calibration failed !
06.091.0016
Timeout while waiting detector
Timeout while waiting detector dose
dose param request ! Event
param request !
missed
Check the configuration and
Pixium
cables. Restart the software
Interface
and retry. If persist, contact
errors
Service
06.091.0017
Timeout while waiting XRay shot
event !
Timeout while waiting XRay
shot event ! Event missed
Check the configuration and
Pixium
cables. Restart the software
Interface
and retry. If persist, contact
errors
Service
06.091.0018
Timeout waiting acquisition end
Timeout while waiting the end
of xray shot sequence
Check the configuration and
Pixium
cables. Restart the software
Interface
and retry. If persist, contact
errors
Service
06.091.0019
Timeout while waiting for mode
activation
Check the configuration and
Pixium
Timeout while waiting for mode cables. Restart the software
Interface
activation
and retry. If persist, contact
errors
Service
Can't get detector serial number !
Can't get serial number from
detector
06.091.0020
Check the configuration and
Pixium
cables. Restart the software
Interface
and retry. If persist, contact
errors
Service
06.091.0021
Out of memory
Ignore this error if it appears
during a scan, just after
Pixium
another hardware error,
Interface
within 1 second or less.
errors
Otherwise, repeat the
procedure or contact Service
06.091.0022
Out of memory
Repeat the procedure.
Contact Service
Pixium
Interface
errors
06.091.0023
Error on end acquisition !
Repeat the procedure. If
persist, contact Service
Pixium
Interface
errors
06.091.0024
Detector calibration failed !
Event Wait Dose Param Request Repeat the procedure. If
missed
persist, contact Service
Pixium
Interface
errors
06.091.0025
Detector modality selection failed !
Repeat the procedure. If
persist, contact Service
Pixium
Interface
errors
06.091.0026
Detector calibration failed !
Repeat the procedure. If
persist, contact Service
Pixium
Interface
errors
Event Stop Xray Shot missed
06.091.0027
Detector calibration failed !
Resume calibration failed
Repeat the procedure. If
persist, contact Service
Pixium
Interface
errors
06.091.0028
Detector calibration failed !
Event End Dark calibration
missed
Repeat the procedure. If
persist, contact Service
Pixium
Interface
errors
06.091.0029
Detector calibration failed !
Event Start Xray Shot missed
Repeat the procedure. If
persist, contact Service
Pixium
Interface
errors
06.091.0030
Too much time between frames from It has been too long between
detector
one frame and the next one
Check network connection to Pixium
the detector. If persist,
Interface
contact Service
errors
Detector get voltage failed!
Detector get voltage failed!
Check the configuration and
Pixium
cables. Restart the software
Interface
and retry. If persist, contact
errors
Service
Detector reset failed!
Detector reset failed!
Check the configuration and
Pixium
cables. Restart the software
Interface
and retry. If persist, contact
errors
Service
06.091.0033
Can't get detector part number !
Can't get part number from
detector
Check the configuration and
Pixium
cables. Restart the software
Interface
and retry. If persist, contact
errors
Service
06.092.0001
[message]
Error generating the CB3D
MedDev trajectory
06.091.0031
06.091.0032
Error sending the MedDev
trajectory to the machine
06.092.0002
Contact Service
07.087.0001
[filename] Opening Failed !
[FileErrorCode]
Error in the opening of NNT.ini See the File Exception
(while writing the file)
Errors section
07.087.0002
Out of memory !
Memory exception in the
serialization of NNT.ini (while
writing the file)
Make sure to have the
minimum RAM memory
amount
File exception in the
serialization of NNT.ini (while
writing the file)
If the software is running in
a network, check the
network connections and that
the server is on
The file you searched was not
found
Use the right directory and
Filename
07.087.0003
File
exceptions
errors
07.087.0003
File not found !
07.087.0003
Too many open files ! Please, close a Unable to open another file, too
Close some application
few applications...
many files opened
07.087.0003
Disk full !
Not enough space on the Hard
Disk
Free disk space
07.087.0003
Generic File Error ! [OSErrorCode]
See the Operating System
Errors section
See the Operating System
Errors section
Operating
System errors
07.087.0004
Generic Archive Error !
[ArchiveErrorCode]
Archive exception in the
serialization of NNT.ini (while
writing the file)
See the Archive Exception
Errors section
Archive
errors
07.087.0005
[filename] Opening Failed !
[FileErrorCode]
Error in the opening of NNT.ini See the File Exception
(while reading the file)
Errors section
07.087.0006
Out of memory !
Memory exception in the
serialization of NNT.ini (while
reading the file)
Make sure to have the
minimum RAM memory
amount
File exception in the
serialization of NNT.ini (while
reading the file)
If the software is running in
a network, check the
network connections and that
the server is on
07.087.0007
File
exceptions
errors
The file you searched was not
found
Use the right directory and
Filename
07.087.0007
File not found !
07.087.0007
Too many open files ! Please, close a Unable to open another file, too
Close some application
few applications...
many files opened
07.087.0007
Disk full !
Not enough space on the Hard
Disk
Free disk space
07.087.0007
Generic File Error ! [OSErrorCode]
See the Operating System
Errors section
See the Operating System
Errors section
Operating
System errors
07.087.0008
Generic Archive Error !
[ArchiveErrorCode]
Archive exception in the
serialization of NNT.ini (while
reading the file)
See the Archive Exception
Errors section
Archive
errors
07.241.0001
Unable to find NNT virtual printer
driver. Please reinstall the software
The NNT virtual printer is not
installed on your computer
Reinstall the software
Unable to have the printer
buffer's info
Contact Service
07.241.0002
07.241.0003
PDF creation could not be
completed. [ Invalid printer DC ]
Error creating the PDF DC of
the first page
Contact Service
07.241.0004
PDF creation could not be
completed. [ Invalid printer DC ]
Error creating the PDF DC of
another page
Contact Service
07.241.0005
Unable to allocate enough
memory
Free some RAM memory
07.241.0006
Unable to set the NNT virtual
printer
Reinstall the software
07.241.0007
Unable to set the NNT virtual
printer
Reinstall the software
07.241.0008
Impossible to get the printer
document's info
Contact Service
07.241.0009
Unable to have the printer's info Contact Service
07.241.0010
PDF page or path are not setted
Make sure to have the user's
rights for managing printers
or reinstall the software
07.241.0011
PDF generation ErrCode [value]
Unable to load the PDF library
Reinstall the software
07.241.0012
PDF generation ErrCode [value]
Unable to create the PDF
instance
Contact Service
07.241.0050
PDF creator DLL not registered Reinstall the software
07.328.0001
Can't open file [path]
Error in the opening of file
located in [path] for reading
Check if the file exists
07.328.0002
Memory Exception
Memory exception during the
save procedure of the file
CustomerData.dat
Check if the file exists and
no other app using it
07.328.0003
File exception
File exception during the save
procedure of the file
CustomerData.dat
Check if the file exists and
no other app using it
07.328.0004
Archive exception
Archive exception during the
save procedure of the file
CustomerData.dat
Check if the file exists and
no other app using it
07.329.0001
Can't open file [path]
Error in the opening of file
located in [path] for reading
Check if the file exists
07.329.0002
Memory Exception
Memory exception during the
save procedure of the file
EmailData.dat
Check if the file exists and
no other app using it
07.329.0003
File exception
File exception during the save
procedure of the file
EmailData.dat
Check if the file exists and
no other app using it
07.329.0004
Archive exception
Archive exception during the
save procedure of the file
EmailData.dat
Check if the file exists and
no other app using it
Write exception
Write exception during the save
Check if the file exists and
procedure of the file
no other app using it
EmailData.dat
07.701.0001
Error to retrieve the patient list file
No patients match the selected
parameters
Check that the correct
parameters are selected and
that the desired archive is in
use
07.701.0002
Error to retrieve the patient info
Unable to retrieve the patient
information
Check that the correct
archive is still in use. Close
the software and try again
07.701.0003
[filename] Opening Failed !
[FileErrorCode]
Unable to save the table as .csv
file: file opening failed.
See the File Exception
Errors section
07.701.0004
Cannot find or run the executable
located in: [Path]
Unable to find or run the
executable needed to retrieve
the informations
Check if the file exists and if
the account has the
permission to run it. Close
the software and try again
07.701.0005
ERROR ! Error while sending the e- It was not possible to send the
mail [cause]
email due to the written cause
07.701.0006
The File [path] does not exist !
It was not possible to send the
email because the attached file
doesn't exist
07.702.0001
Error to retrieve the patient list file
Check that the correct
No patients matches the selected parameters are selected and
parameters
that the desired archive is in
use
07.702.0002
Error to retrieve the patient info
Unable to retrieve the patient
information
Check that the correct
archive is still in use. Close
the software and try again
07.702.0003
Cannot find or run the executable
located in: [Path]
Unable to find or run the
executable needed to retrieve
the informations
Check if the file exists and if
the account has the
permission to run it. Close
the software and try again
07.703.0001
[filename] Opening Failed !
[FileErrorCode]
Error in the opening of
DocListOptionsDoseBook.dat
for reading
See the File Exception
Errors section
07.703.0002
Out of memory !
Memory exception in the
serialization of
DocListOptionsDoseBook.dat
Make sure to have the
minimum RAM memory
amount
File exception in the
serialization of
DocListOptionsDoseBook.dat
If the software is running in
a network, check the
network connections and that
the server is on
The file you searched was not
found
Use the right directory and
Filename
07.329.0005
07.703.0003
File
exceptions
errors
Check connection
parameters, firewall,
antiviruses, network user
privileges
Close the software and try
again otherwise contact
service
File
exceptions
errors
07.703.0003
File not found !
07.703.0003
Too many open files ! Please, close a Unable to open another file, too
Close some application
few applications...
many files opened
07.703.0003
Disk full !
Not enough space on the Hard
Disk
Free disk space
07.703.0003
Generic File Error ! [OSErrorCode]
See the Operating System
Errors section
See the Operating System
Errors section
Operating
System errors
07.703.0004
Generic Archive Error !
[ArchiveErrorCode]
Archive exception in the
serialisation of
DocListOptionsDoseBook.dat
See the Archive Exception
Errors section
Archive
errors
07.703.0005
[filename] Opening Failed !
[FileErrorCode]
Error in the opening of
DocListOptionsDoseBook.dat
for writing
See the File Exception
Errors section
File
exceptions
errors
Impossible to create file [filename] !
Please, verify the current path or if
Unable to create the file
the drive is read-only.
Verify the current path and
that the drive is not readonly.
07.704.0002
The File [filename] does not exist !
The file doesn't exist
If the software is running in
a network, check the
network connections and that
the server is on
07.704.0003
[filename] Opening Failed !
[FileErrorCode]
Error in the opening of the file
for reading
See the File Exception
Errors section
07.704.0004
Out of memory !
Error in the opening of the file
for reading (memory)
Make sure to have the
minimum RAM memory
amount
Error in the opening of the file
for reading (file)
If the software is running in
a network, check the
network connections and that
the server is on
The file you searched was not
found
Use the right directory and
Filename
07.704.0001
07.704.0005
File
exceptions
errors
07.704.0005
File not found !
07.704.0005
Too many open files ! Please, close a Unable to open another file, too
Close some application
few applications...
many files opened
07.704.0005
Disk full !
Not enough space on the Hard
Disk
Free disk space
07.704.0005
Generic File Error ! [OSErrorCode]
See the Operating System
Errors section
See the Operating System
Errors section
Operating
System errors
07.704.0006
Generic Archive Error !
[ArchiveErrorCode]
Error in the opening of the file
for reading (archive)
See the Archive Exception
Errors section
Archive
errors
07.704.0007
[filename] Opening Failed !
[FileErrorCode]
Error in the opening of the file
for writing
See the File Exception
Errors section
File
exceptions
errors
07.704.0008
Out of memory !
Error in the opening of the file
for writing (memory)
Make sure to have the
minimum RAM memory
amount
Error in the opening of the file
for writing (file)
If the software is running in
a network, check the
network connections and that
the server is on
The file you searched was not
found
Use the right directory and
Filename
07.704.0009
07.704.0009
File not found !
07.704.0009
Too many open files ! Please, close a Unable to open another file, too
Close some application
few applications...
many files opened
07.704.0009
Disk full !
Not enough space on the Hard
Disk
Free disk space
07.704.0009
Generic File Error ! [OSErrorCode]
See the Operating System
Errors section
See the Operating System
Errors section
Operating
System errors
07.704.0010
Generic Archive Error !
[ArchiveErrorCode]
Error in the opening of the file
for writing (archive)
See the Archive Exception
Errors section
Archive
errors
08.001.0001
DICOM Worklist opening failed
[Path] [Program] [Class]
Unable to open the DICOM
Worklist
Verify the path and that the
driver is not read only
08.001.0002
Query/Retrieve client opening failed Unable to open the query
[Path] [Program] [Class]
retrieve application
Contact Service
08.002.0001
[filename] Opening Failed ! ( #
[FileErrorCode])
Unable to open the file in
writing mode
See the File Exception
Errors section
08.002.0002
Out of memory !
Memory exception in the
serialization of ini file
Make sure to have the
minimum RAM memory
amount
File
exceptions
errors
08.002.0003
File exception in the
serialization of file ini
If the software is running in
a network, check the
network connections and that
the server is on
The file you searched was not
found
Use the right directory and
Filename
08.002.0003
File not found !
08.002.0003
Too many open files ! Please, close a Unable to open another file, too
Close some application
few applications...
many files opened
08.002.0003
Disk full !
Not enough space on the Hard
Disk
Free disk space
08.002.0003
Generic File Error ! [OSErrorCode]
See the Operating System
Errors section
See the Operating System
Errors section
Operating
System errors
08.002.0004
Generic Archive Error !
[ArchiveErrorCode]
Archive exception in the
serialization of file ini
See the Archive Exception
Errors section
Archive
errors
08.002.0005
[filename] Opening Failed !
[FileErrorCode]
Error in the opening of NNT.ini See the File Exception
(while reading the file)
Errors section
08.003.0001
Disk full !
Disk full
Free disk space
08.003.0002
[filename] Opening Failed ! ( #
[FileErrorCode])
Error in the opening of the file
in writing mode
See the File Exception
Errors section
Error in the writing of the
DICOM File
If the software is running in
a network, check the
network connections and that
the server is on
The file you searched was not
found
Use the right directory and
Filename
08.003.0003
File
exceptions
errors
File
exceptions
errors
08.003.0003
File not found !
08.003.0003
Too many open files ! Please, close a Unable to open another file, too
Close some application
few applications...
many files opened
08.003.0003
Disk full !
Not enough space on the Hard
Disk
Free disk space
08.003.0003
Generic File Error ! [OSErrorCode]
See the Operating System
Errors section
See the Operating System
Errors section
Operating
System errors
08.003.0004
[filename] Opening Failed ! ( #
[FileErrorCode])
Error in the opening of a
DICOM File in reading mode
See the File Exception
Errors section
File
exceptions
errors
Out of memory !
Make sure to have the
Memory exception in the
minimum RAM memory
serialization of the DICOM File amount. If the problem
persists contact Service
08.003.0005
If the software is running in
File exception in the
a network, check the
serialization of the DICOM File network connections and that
the server is on
08.003.0006
The file you searched was not
found
Use the right directory and
Filename
08.003.0006
File not found !
08.003.0006
Too many open files ! Please, close a Unable to open another file, too
Close some application
few applications...
many files opened
08.003.0006
Disk full !
Not enough space on the Hard
Disk
Free disk space
08.003.0006
Generic File Error ! [OSErrorCode]
See the Operating System
Errors section
See the Operating System
Errors section
08.003.0007
Generic Archive Error !
[ArchiveErrorCode]
Archive exception in the
See the Archive Exception
serialization of the DICOM File Errors section
08.003.0008
The file [filename] is not a valid
DICOM format file
The read file is not a valid
DICOM one
Open a valid DICOM File
Operating
System errors
Archive
errors
08.003.0009
The selected path is invalid ! Current
Unable to find the destination
path = [path] Please, verify the
path for the report
printer configuration
During the import of a DICOM
File, the process of
decompression failed.
Verify printer's connection
and configuration
Verify that the coding of the
DICOM File is Single Frame
and Little-Endian. Otherwise
send the file to the support
Service.
08.003.0010
DICOM File decoding failed
08.004.0001
Error, the parameters have to be
The TAG value [value] of [filename] implicit or explicit read. This
Contact Service
file is not valid.
kind of DICOM image is not
supported by NNT
08.005.0001
[filename] Opening Failed ! ( #
[FileErrorCode])
Error in the opening of
Commitment.dat in reading
mode
See the File Exception
Errors section
Out of memory !
Memory exception in the
serialization of
Commitment.Dat
Make sure to have the
minimum RAM memory
amount. If the problem
persists contact Service
File exception in the
serialization of
Commitment.Dat
If the software is running in
a network, check the
network connections and that
the server is on
The file you searched was not
found
Use the right directory and
Filename
08.005.0002
08.005.0003
File
exceptions
errors
08.005.0003
File not found !
08.005.0003
Too many open files ! Please, close a Unable to open another file, too
Close some application
few applications...
many files opened
08.005.0003
Disk full !
Not enough space on the Hard
Disk
Free disk space
08.005.0003
Generic File Error ! [OSErrorCode]
See the Operating System
Errors section
See the Operating System
Errors section
Operating
System errors
08.005.0004
Generic Archive Error !
[ArchiveErrorCode]
Archive exception in the
serialization of
Commitment.Dat
See the Archive Exception
Errors section
Archive
errors
08.005.0005
[filename] Opening Failed ! ( #
[FileErrorCode])
Error in the opening of
Commitment.dat in writing
mode
See the File Exception
Errors section
File
exceptions
errors
3DFM rendering error
OpenGL library encounter an
error on this system
1) Check if the video card is
supported by the software. 2)
Check the video card driver.
3) Contact service.
09.001.0001
09.001.0002
3DFM rendering error
The GPU memory (VRAM) is
over
1) Check if the GPU
memory size is sufficient to
control the monitor
connected to the system. 2)
Close all third party software
(like the web browser). 3)
Contact service
09.001.0003
3DFM rendering error
Some resources are not
availabled
Contact service
3DFM rendering error
There is an unexpected error
during the OpenGL shaders
compilation
1) Check if the video card is
supported by the software. 2)
Check the video card driver.
3) Contact service.
09.001.0005
3DFM rendering error
1) Check if the video card is
There is an unexpected error
supported by the software. 2)
during the OpenGL shaders link Check the video card driver.
3) Contact service.
09.001.0006
3DFM rendering error
Some resources are not
availabled
09.001.0004
Contact service
09.001.0007
09.001.0008
3DFM rendering error
The GPU memory (VRAM) is
over
1) Check if the GPU
memory size is sufficient to
control the monitor
connected to the system. 2)
Close all third party software
(like the web browser). 3)
Contact service
3DFM rendering error
OpenGL library encounter an
error on this system
1) Check if the video card is
supported by the software. 2)
Check the video card driver.
3) Contact service.
File exceptions errors
ERROR
CODE
DESCRIPTION
0
None
1
Generic
2
File not found
Verify the selected path
3
Bad path
Verify the selected path
4
Too many open files
Close some files
5
Access denied
Make sure to have the right privileges to read/write the file
6
Invalid file
Verify the selected path and the file format
7
Remove current dir
Verify the selected path
8
Directory full
Free space on the directory deleting/removing/packing some files
9
Bad seek
10
Hard IO
11
Sharing violation
12
Lock violation
13
Disk full
Free disk space
14
End of file
The file is corrupted, please replace it
SOLUTION
Verify sharing privileges
Archive errors
ERROR
CODE
DESCRIPTION
0
None : No error occurred
1
Generic : unspecified error
2
Read only: tried to write to an Archive opened for
Restore the write privileges of the file
loading
3
End of file: reached end of file while reading an
object
The file is corrupted, please replace it
4
Write only: tried to read from an archive opened
for storing
Close the file then retry the process
5
Bad index: invalid file format
The file was created by a software release newer than yours. The file
is corrupted.
6
Bad class: tried to read an object into a wrong
type one
7
Bad schema: different serialization version
SOLUTION
Operating System errors
These are just the most common System Errors, for other errors code see the System Error Codes section on microsoft.com
ERROR
CODE
DESCRIPTION
SOLUTION
01
Incorrect function
Verify the device's driver
02
File not found
Verify that the file exists and its path
03
Path not found
Verify the file's path
05
Access denied
Check the user's privileges
21
Disk not ready
Verify that the disk exists and that it is ready
32
File used by another process
Wait the end of the other process or terminate it, then retry
39
Disk full
Free disk space
64
Netname deleted
Check network connections and user's rights (read and write)
1300
Not enough privileges to do the action
Contact Service
1314
Privilege not held
Check the user's privileges
Database errors
In case of errors related to the database, the Software error code identifies the generic type of operation that has been attempted (e.g. connect,
read, compact).
For more details, select the line corresponding to the error in the Log Viewer and look at the following fields :
DB_Path : the path of the database file
COM_Error_Description : (translated in the language of the Operating System) the description given by the Operating System about
the error; see the table below for the most likely solution depending on the error description
COM_Error_Message : (translated in the language of the Operating System) another message returned by the Operating System about
the error; often 'unspecified', sometimes gives an additional hint about the cause of the error
COM_ERROR_DESCRIPTION
SOLUTION
Cannot open database ''. It may not be a database that your
application recognizes, or the file may be corrupt.
Could not use ''; file already in use.
The database has been placed in a state by user '[User]' on machine
'[Machine]' that prevents it from being opened or locked.
An operation failed because the database was used at the same time by
other workstations.
The Microsoft Jet database engine stopped the process because you This may happen sometimes in scenarios with a high number of
and another user are attempting to change the same data at the same concurrent installations using the same archive; in this case, wait for a
few seconds then try again.
time.
If the error persists, contact Service.
Unrecognized database format '[DB_path]'.
You attempted to open a database that is already opened exclusively
by user '[User]' on machine '[Machine]'. Try again when the
database is available.
'[DB_path]' is not a valid path. Make sure that the path name is
spelled correctly and that you are connected to the server on which
the file resides.
Disk or network error.
Check that the path corresponding to the database file is reachable.
If the software is running in a network, check the network connections
and that the server is on.
Invalid password.
The database version is not the expected one.
Make sure that the database is not shared with other software installations
of different (later) versions: in that case, update the software to the latest
version.
Operation must use an updateable query.
Make sure to have the write permission on the folder that contains the
database file.
Make sure that no other software is opening or handling the database file.
Provider cannot be found. It may not be properly installed.
Check that Microsoft Access database engine 2010 (32-bit) is correctly
installed on the workstation.
System resource exceeded.
Restart the software. If the error persists, contact Service.
Microsoft Image Mastering API errors
These are just the most common IMAPI Errors, for other errors code see the IMAPI Return Values section on microsoft.com
ERROR
CODE
DESCRIPTION
SOLUTION
0xC0AA0007
The disc did not pass burn verification and may contain corrupt data or be unusable.
Burn another disk
0xC0AA0202
There is no media in the device.
Insert or change the
media
0xC0AA0203
The media is not compatible or of unknown physical format.
Try another media
0xC0AA020F
The media's speed is incompatible with the device. This may be caused by using higher or
lower speed media than the range of speeds supported by the device.
Select another burning
speed
0xC0AA0210
The device associated with this recorder during the last operation has been exclusively locked, Close the other programs
causing this operation to fail.
that use the device
0xC0AA0400
There is currently a write operation in progress.
Wait for completing the
burning session
0xC0AA0402
The requested operation is only valid with supported media
Use a supported media
0xC0AA0406
The current media type is unsupported.
Use a supported media
MODULES errors
MESSAGE
DESCRIPTION
SOLUTION
Invalid ID
Communication error
Repeat last command
Error sending the
message......
Communication error
Repeat last command
Timeout while waiting
for answer...
Communication error
Repeat last command
Command-Answer
Channel Mismatch
Communication error
Repeat last command
Command-Answer ID
Mismatch
Communication error
Repeat last command
Invalid Command
Communication error
Repeat last command
Invalid Answer
Communication error
Repeat last command
Timeout while waiting
for answer... Hardware
module :[MCRX]
Electronic boards fuse breaks
Check the NIM034 board fuse status
Timeout while waiting
for answer... Hardware
module :[MCRX]
Electronic boards damaged
Replace the NIM034 board
PCI-CAN interface not
found
PCI-CAN interface
Reset failed
PCI-CAN interface
Close failed
PCI-CAN interface bit
rate setting failed
PCI-CAN interface set
bus-termination failed
PCI-CAN interface
buffer messages empty
PCI-CAN interface
thread termination
forced
The inverter fault condition is signaled by the inverter board red leds. Each one give
information about specific fault condition. Remove the control box front cover and
verify the red led on. See the list below:
Inverter fault!!!
Inverter High Voltage fault
LD1 (red) , only with Inverter HF1/VG+ 3.5 kW (not PLUS) :
Driver fault
LD2 (red) :
Delta kV max error : when the difference between kV+ and kV- feedback is
more than 0.6V (12kV). It preserves from overvoltage of one side in the load.
LD3 (red) :
kV > 110% error : when the kV feedback raises over the 110% of the kV max
value. It preserves load overvoltage condition.
LD4 (red) :
kV min error : when the kV feedback does not raise over 30kV within 4ms
from XRay command ON. It shows a missing feedback from the high voltage
stadium.
LD5 (red) :
I primary max error : when the inverter output current exceeds the max
factory set value.
Check cable and connections from inverter board to monoblock
Inverter fault!!!
Connection error
Check the XRay source head signal connectors C15F, C15M and so on going
backward to the Control Box.
(not for all machines)
Filament fault!!!
Filament doesn't switch on
during the XRay-flash
initialization
If the problem happens after mounting the machine: Check cabling and connections,
verify the signal continuity and path from Filament board CM10 to the XRay source
head PSM06 board CP2.
Check PF1 fuse.
(not for all machines)
Rotor fault!!!
Anode doesn't start rotating
during the XRay flash
initialization
If the problem happens after mounting the machine, check cabling and
connections, verify the signal path and signal continuity from Rotor board
TB3 and XRay source head PSM06 board CP3
Otherwise repeat the procedure, if the problem persist replace the Rotor
board
Command not
recognised...data
corruption
Command not
execute...code
corruption
Command parameter
not valid...data
corruption
Command execution
timeout....
kV minor to 85% of set- The kV doesn't catches up the
up value
expected value
Verify NIM042 fuses F1 and F2.
Connect the terminal of the oscilloscope with TP3 of the inverter and make
an XRay flash:
If no signal is present check connections and signal path from the
inverter power terminal (A-B-GND) to the XRay source head
PSM06 (A-B-GND)
If the signal falls down before the expected XRay flash duration,
check connections from NIM034 Cn8 pin 19-20 and NIM042 Cn2
pin 7-8, if necessary replace the NIM042 board. (not for all
machines)
Program execution
stopped...Watchdog
timeout
Command parameter
not valid...pointer
NULL...data corruption
Test module mcu-dsp
failed!!!
Firmware of [MCRX] or
[MCMT] or [MCCW] or
[MCBP] ]board is damaged
Replace the board
Generic error
Synchronization signal
lost... timeout
Verify the SYNC signal path from the PaxScan to the NIM034.
(not for all machines)
Tube TOO MUCH
hot!!!!
Security interlock
active...is the door
open?
Control motor operation
not allowed
Control motor not
present
Communication with
control motor failed
Fuse break
Replace fuse.
Not the same for the all machines: PF3 (for VGi), PF2 (for 5G), F4 (for VGi evo)
Driver Failure, Software
Protection
[errorcode] = 7, Programmed
Arm Control Motor
motion not completed
Error : [errorcode]
Driver Failure, Software
Protection
[errorcode] = 4098, Software
Arm Control Motor
protection
Error : [errorcode]
Driver Failure, Software
[errorcode] = 4102,
Protection
Overcurrent: the absorbed
Arm Control Motor
current exceeds the max limit
Error : [errorcode]
Motor movement NOT
correct
Arm Control Motor
Error : [errorcode]
Error not handled
Acknowledgement
pedal not pressed
[errorcode] = 7: Error
during reset to limit
switch "zero"
procedure
[errorcode] = 0 or not
present: Error reading
the scanner motor
position
If you pressed STOP means that the motion has been interrupted, else repeat the
procedure and verify if the problem persist
Control the emergency stop buttons
Check if the fuse PF3 is broken
Something could blocks the movement, remove it
Serious, something external or inside the machine blocks the movement
Repeat the procedure and verify if the problem persist
Check limit switch "zero" position-distance functionality
Repeat the procedure and verify if the problem persist
Check connector C12 (signal continuity side to side)
Dongle key errors
ERROR
CODE
DESCRIPTION
SOLUTION
7
Dongle key or printer missed
Connect dongle key or printer
14
Driver not installed
Install the drivers
257
Printer switched off
Switch on the printer
PaxScan errors
Different tables exist for the case of error "Type" = 1 (low-level error in the flat panel libraries) or error "Type" = 2 (higher-level error related
to the flat panel).
PAXSCAN ERROR "TYPE" = 1 : "FUNCTION" CODES
CODE
FUNCTION
NAME
FUNCTION DESCRIPTION
51
vip_open_receptor_link
Performs some initialization tasks and prepares the detector for the acquisition
52
vip_select_mode
Selects a mode of operation (pixel area, binning, frame rate)
53
vip_get_mode_info
Retrieves informations about a mode
54
vip_set_num_cal_frames
Sets the number of frames to be accumulated during calibration
55
vip_offset_cal
Performs an offset calibration
56
vip_set_correction_settings Selects which corrections must be applied to incoming pixel data
57
vip_close_link
Frees resources and memory, unloads all calibration data
58
vip_set_frame_rate
Sets the frame rate for the next acquisition
59
vip_fluoro_set_prms
Generic method for setting various parameters
60
vip_fluoro_grabber_start
Starts grabbing frames
61
vip_fluoro_get_event_name Generic method for retrieving a reference name to a synchronization object
62
vip_fluoro_record_start
Starts copying the frames from the grab buffers to the sequence buffers, applying corrections if
appropriate
64
vip_fluoro_grabber_stop
Stops the grabber
65
vip_reset_state
Aborts any incomplete acquisition or calibration
67
vip_put_image
Loads an image to the Virtual CP (typically a gain calibration image)
68
SOpenReceptorLink
callback
Notifies that the connection to the detector has been lost
69
vip_set_user_sync
Sets the user sync mode
PAXSCAN ERROR "TYPE" = 1 : MOST COMMON ERROR DESCRIPTIONS AND SOLUTIONS
ERROR
REASON
DESCRIPTION
SOLUTION
Connect and/or verify the ethernet cable.
The LEDs on the workstation Ethernet interface should be on.
Close the software, power off the machine, restart PC Workstation, then power
on the machine and re-open the software. This force flat panel re-initialization.
Check on Nim042 flat panel main voltage (the measured voltage on TP1 must be
15 V +/- 0.3V)
Verify if "PLEORA_ROOT" system variable is present (Start -> ControlPanel ->
System-Advanced -> Environment Variables -> System Variables) and indicate
correctly the software working directory otherwise repeat software installation.
Initialization error
The detector ethernet cable
is disconnected or damaged,
or flat panel is power off
Bad File Path
A file or directory was not
found
See par. 6.4.3 "configuring the software"
Defect correction not
accepted
Flat Panel defect map not
present or corrupted
Repeat flat panel configuration file installation.
Gain correction not
accepted
Flat Panel gain image not
present or corrupted
Repeat blank acquisition procedure.
Timeout
Operation timeout
executing last command.
Pleora water mark
reached
Problem with image
transmission
Repeat the last command.
Restart the software application and repeat last command.
Repeat blank acquisition.
Check detector ethernet connection: verify cable specification/lenght/connectors, replace
the cable.
PAXSCAN ERROR "TYPE" = 2 : "FUNCTION" CODES
CODE
DESCRIPTION
1
A function was called at an improper time (typically, while the connection to the detector is not active)
2
A function was called with improper parameters
3
A timeout expired unexpectedly
PAXSCAN ERROR "TYPE" = 2 : "ERROR CODE" VALUES
ERROR CODE DESCRIPTION
2
Frame rate value out of range
3
Unable to perform an operation, because the connection to the detector is not active
5
The detector is not grabbing frames
6
The grabbing status parameters are not available yet
7
Frame synchronization event not found
8
The detector is not recording
9
Timeout waiting for the frame event
12
Frame missed: the workstation was waiting for a frame that has already been overwritten by the following frames
PixDyn errors
ERROR CODE
DESCRIPTION
-1
Error not directly returned by the detector's libraries
1
Unknown error returned by the detector's libraries
2
Memory allocation problem
3
Incorrect path or file write error
1000
Failure in the case of call of a function in an incompatible state
1001
Bad parameter: out of range, or incompatible with system configuration
1002
License file missing
1003
Bad or incompatible parameter in the ini file
1004
The connection API has been already opened
1005
Opening of the connection API is still in progress
1006
Problem during the opening or the reading of the ini file
1007
The connection API has not been opened
1008
Closing of the connection API is still in progress
1009
Calibration references are missing
1010
Acquisition is still in progress
1011
Ini file is missing
1012
Callback functions of the API have already been registered
1013
Callback functions of the API have not been registered
1016
Parameter not allowed in the current state
1017
Operation not allowed on the current detector
1020
Not enough free disk space to save calibration
1021
Not enough free RAM for acquisition
2000
Detector initialization failed
2001
Detector close failed
2002
Request of frame failed
2005
Detector does not answer or has not finished after a software timeout
2100
Emission error during the acquisition
2200
Error during converter communication
2201
Error during converter configuration
3000
Computation error during the image correction
4000
Computation error during the calibration
4001
Timeout during the calibration
4002
Error while trying to cancel the calibration
4003
Error during an acquisition of the calibration
5000
Error loading the gain correction files
5001
Error loading the defect map files
7G Firmware errors
Modules description
Module 0: Warning
Module 1: Main board errors (motors, XRay shots, exams)
Module 2: Inverter driver error of Up-Down bed axes
Module 3: Generator errors
ERROR
CODE
DESCRIPTION
0.1
During the startup procedure the UDP button is true
0.2
Emergency button pressed
0.3
INVERTER board not found
0.4
The door is open
0.5
Trajectory start command received without a
trajectory loaded
0.6
Shot interrupted earlier than expected
0.7
UDP timeout received during the UDP waiting phase
for a single shot
0.8
UDP timeout received during the UDP waiting phase
for a trajectory
0.9
Table unlocked
1.1
Error during trajectory file loading
1.2
Error during EEPROM write
1.3
Error during configuration file conversion from text
to binary format
Reset error on software and retry
If the error persists contact service
1.10
The generator, during a single shot, has not reported
its ready state before the timeout expires
Reset error on software and retry
If the error persists contact service
1.11
Error during trajectory
Reset error on software and retry
If the error persists contact service
1.12
Error during trajectory initial positioning
Reset error on software and retry
If the error persists contact service
1.13
Trajectory initial positioning failed
Contact service
1.14
Timeout expires during trajectory initial positioning
Contact service
1.15
Motor error during trajectory
Contact service
1.16
The generator, during a trajectory, has not reported its
ready state before the timeout expires
1.17
Motor out of ranges during trajectory
Contact service
1.20
Bed potentiometer error: disconnect
Contact service
1.21
Bed potentiometer error: short circuit
Contact service
1.22
Bed potentiometer error: error 1
Contact service
1.23
Bed potentiometer error: not move
Contact service
SOLUTION
Reset error on software and retry
If the error persists contact service
Contact service
Reset error on software and retry
If the error persists contact service
Flat panel motor (FP): Shutdown due to overheating
Switch off the device
Wait 30 minutes
Retry
If the error persists contact service
1.31
Flat panel motor (FP): Overheating warning
Switch off the device
Wait 30 minutes
Retry
If the error persists contact service
1.32
Flat panel motor (FP): Short circuit to ground, S2GA Contact service
1.33
Flat panel motor (FP): Short circuit to ground, S2GB Contact service
1.34
Flat panel motor (FP): Temperature above 80 celsius
degrees
1.35
Flat panel motor (FP): Error detected by RS485
driver
1.40
X-Ray housing motor (RX): Shutdown due to
overheating
Switch off the device
Wait 30 minutes
Retry
If the error persists contact service
1.41
X-Ray housing motor (RX): Overheating warning
Switch off the device
Wait 30 minutes
Retry
If the error persists contact service
1.42
X-Ray housing motor (RX): Short circuit to ground,
S2GA
Contact service
1.43
X-Ray housing motor (RX): Short circuit to ground,
S2GB
Contact service
1.44
X-Ray housing motor (RX): Temperature above 80
celsius degrees
Switch off the device
Wait 30 minutes
Retry
Contact service
1.45
X-Ray housing motor (RX): Error detected by RS485
driver
Verify the RS485 connection between main board and
XRay housing motor's driver
Restart the device and retry
If the connection is ok contact service
1.50
Collimator motor X (COLX): Motor allarm
Reset error on software and retry
If the error persists contact service
1.51
Collimator motor X (COLX): Motor reset not start
Reset error on software and retry
If the error persists contact service
1.52
Collimator motor X (COLX): Motor reset error
Reset error on software and retry
If the error persists contact service
1.53
Collimator motor X (COLX): Motor not start to
move
Reset error on software and retry
If the error persists contact service
1.30
Switch off the device
Wait 30 minutes
Retry
Contact service
Verify the RS485 connection between main board and flat panel
motor's driver
1.54
Collimator motor X (COLX): Motor error during
movement
Reset error on software and retry
If the error persists contact service
1.55
Collimator motor X (COLX): Shutdown due to
overheating
Switch off the device
Wait 30 minutes
Retry
If the error persists contact service
1.56
Collimator motor X (COLX): Overheating warning
Switch off the device
Wait 30 minutes
Retry
If the error persists contact service
1.57
Collimator motor X (COLX): Short circuit to ground,
Contact service
S2GA
1.58
Collimator motor X (COLX): Short circuit to ground,
Contact service
S2GB
1.59
Collimator motor X (COLX): Temperature above 80
celsius degrees
Switch off the device
Wait 30 minutes
Retry
Contact service
1.60
Collimator motor Y (COLY): Motor allarm
Reset error on software and retry
If the error persists contact service
1.61
Collimator motor Y (COLY): Motor reset not start
Reset error on software and retry
If the error persists contact service
1.62
Collimator motor Y (COLY): Motor reset error
Reset error on software and retry
If the error persists contact service
1.63
Collimator motor Y (COLY): Motor not start to
move
Reset error on software and retry
If the error persists contact service
1.64
Collimator motor Y (COLY): Motor error during
movement
Reset error on software and retry
If the error persists contact service
1.65
Collimator motor Y (COLY): Shutdown due to
overheating
Switch off the device
Wait 30 minutes
Retry
If the error persists contact service
1.66
Collimator motor Y (COLY): Overheating warning
Switch off the device
Wait 30 minutes
Retry
If the error persists contact service
1.67
Collimator motor Y (COLY): Short circuit to ground,
Contact service
S2GA
1.68
Collimator motor Y (COLY): Short circuit to ground,
Contact service
S2GB
Switch off the device
Wait 30 minutes
Retry
Contact service
1.69
Collimator motor Y (COLY): Temperature above 80
celsius degrees
1.70
DISP0: Shutdown due to overheating
Not used. Contact service
1.71
DISP0: Overheating warning
Not used. Contact service
1.72
DISP0: Short circuit to ground, S2GA
Not used. Contact service
1.73
DISP0: Short circuit to ground, S2GB
Not used. Contact service
1.74
DISP0: Temperature above 80 celsius degrees
Not used. Contact service
1.80
Bed motor Left-Right (BEDLR): Shutdown due to
overheating
Switch off the device
Wait 30 minutes
Retry
If the error persists contact service
1.81
Bed motor Left-Right (BEDLR): Overheating
warning
Switch off the device
Wait 30 minutes
Retry
If the error persists contact service
1.82
Bed motor Left-Right (BEDLR): Short circuit to
ground, S2GA
Contact service
1.83
Bed motor Left-Right (BEDLR): Short circuit to
ground, S2GB
Contact service
1.84
Bed motor Left-Right (BEDLR): Temperature above
80 celsius degrees
Switch off the device
Wait 30 minutes
Retry
Contact service
Gantry motor (R):
1.90
1.91
Sensor error during operation
Sensor initialization error
Rotor initialization error
Motor error
Gantry motor (R): EEPROM error
Restart the device and retry
If the error persists contact service
Contact service
Gantry motor (R):
1.92
Overheating
Overload
High speed
Command error
Switch off the device
Wait 30 minutes
Retry
If the error persists contact service
Gantry motor (R):
1.93
1.94
Overvoltage
Alimentation error
Undervoltage
Verify the device mains power supply on gantry motor power
connector (should be 230 +/- 10%) or contact service
Gantry motor (R): Too much rotations during current
Contact service
on\off
Gantry motor (R):
1.95
Overcurrent
Driver error
Contact service
1.96
Gantry motor (R): Not used
Contact service
1.97
Gantry motor (R): Parameters not allowed
Contact service
1.100
Bed Up-Down potentiometer: short circuit
Contact service
1.101
Bed Up-Down potentiometer: invalid value
Contact service
1.102
Bed Up-Down potentiometer: no movement
1.103
Bed Up-Down potentiometer: not calibrated
Contact service
1.104
Bed In-Out potentiometer: short circuit
Contact service
1.105
Bed In-Out potentiometer: invalid value
Contact service
1.106
Bed In-Out potentiometer: no movement
1.107
Bed In-Out potentiometer: not calibrated
Contact service
1.108
Bed Left-Right potentiometer: short circuit
Contact service
1.109
Bed Left-Right potentiometer: invalid value
Contact service
1.110
Bed Left-Right potentiometer: no movement
1.111
Bed Left-Right potentiometer: not calibrated
Contact service
2.1
Bed Up-Down driver: Ground short circuit
Contact service
2.2
Bed Up-Down driver: Pin module fault
2.3
Bed Up-Down driver: Overcurrent
2.4
Bed Up-Down driver: Current reading error
Switch off the device
Retry
If the error persists contact service
2.5
Bed Up-Down driver: Overheating
Check, on the device manual, if you are inside the bed
load limit
Switch off the device
Wait 30 minutes
Retry
If the error persists contact service
2.6
Bed Up-Down driver: Overvoltage
Verify the device mains power supply (should be 230 +/- 10%) or
contact service
2.7
Bed Up-Down driver: Undervoltage
Verify the device mains power supply (should be 230 +/- 10%) or
contact service
Reset error on software and retry
If the error persists contact service
Reset error on software and retry
If the error persists contact service
Reset error on software and retry
If the error persists contact service
Switch off the device
Retry
Contact service
Check the bed load limit on the device manual or, if you are
within the declared limits, contact service
Switch off the device
Wait 30 minutes
Retry
If the error persists contact service
2.8
Bed Up-Down driver: Motor overheating
2.9
Bed Up-Down driver: Sensors error or motor stall
Contact service
2.10
Bed Up-Down driver: Overload timeout
Check the bed load limit on the device manual or, if you are
within the declared limits, contact service
2.11
Bed Up-Down driver: Emergency is on
Contact service
2.12
Bed Up-Down driver: Motor reach mechanical
ranges
Contact service
Switch off the device
Wait 30 minutes
Retry
If the error persists contact service
2.13
Bed Up-Down driver: Case overheating
2.14
Bed Up-Down driver: Run command is on during
startup
Contact service
2.15
Bed Up-Down driver: Error
Contact service
3.1
Inverter board fuse
Contact service
3.2
KV displacement allarm
3.3
110% KV allarm
Switch off the device and retry
If the error persists contact service
Contact service
Switch off the device
Wait 30 minutes
Retry
If the error persists contact service
3.4
Inverter board overheating
3.5
Not used
Contact service
3.6
Filament board fuse
Contact service
3.7
Filament board allarm
Switch off the device and retry
If the error persists contact service
3.8
Filament board RS485 allarm
Switch off the device and retry
If the error persists contact service
3.9
Anode rotation allarm
Switch off the device and retry
If the error persists contact service
3.10
Anode board RS485 allarm
Switch off the device and retry
If the error persists contact service
3.11
Not used
Contact service
3.12
Not used
Contact service
Switch off the device
Wait 120 minutes
Retry
If the error persists contact service
3.13
Housing overheating
3.14
Power contactor allarm
Contact service
3.15
Not used
Contact service
3.16
Not used
Contact service
3.17
SF current calibration data error
Contact service
3.18
LF current calibration data error
Contact service
3.19
Voltage calibration data error
Contact service
3.20
Not used
Contact service
2.21
Not used
Contact service
3.22
Not used
Contact service
3.23
Not used
Contact service
3.24
RS485 BMT allarm
Switch off the device and retry
If the error persists contact service
3.25
TCP/Microbus: packet send error
Switch off the device and retry
If the error persists contact service
3.26
TCP/Microbus: connectiontimeout
Switch off the device and retry
If the error persists contact service
3.27
TCP/Microbus: packet receive CRC error
Switch off the device and retry
If the error persists contact service
3.28
TCP/Microbus: packet receive CRC error (set
commant reply)
Switch off the device and retry
If the error persists contact service
3.29
TCP/Microbus: packet receive size error
Switch off the device and retry
If the error persists contact service
3.30
TCP socket error
Switch off the device and retry
If the error persists contact service
3.31
TCP/Microbus: Exception error
Switch off the device and retry
If the error persists contact service
3.32
TCP/Microbus: SET command send error
Switch off the device and retry
If the error persists contact service
3.33
TCP/Microbus: SET command receive error
Switch off the device and retry
If the error persists contact service
3.34
TCP socket: RTCS error
Switch off the device and retry
If the error persists contact service
3.35
TCP socket: Not connected or Undervoltage
protection
Switch off the device and retry
If the error persists verify the device mains power supply
(should be 230 +/- 10%) or contact service
DEV ERROR
DESCRIPTION
CODE
SOLUTION
-1
Comunication error
Contact service
-2
Command required exclusive access to device
Contact service
-3
Configuration file not present
Contact service
-5
Configuration file: memory error
Contact service
-6
Configuration file: type error
Contact service
-9
Configuration file: size error
Contact service
-13
Device not ready
Contact service
-14
Device not ready to receive message
Contact service
-15
Operation require interlock
Contact service
-16
Device not in run mode
Contact service
-18
Emission already on
Contact service
-20
Bad parameters
Contact service
-23
Timeout change CMD
Contact service
-25
Trajectory not loaded
Contact service
-43
Reset in progress
-59
Type CMD error
Contact service
-69
UDP ack already in use
Contact service
-70
Motion already in progress
Contact service
-85
48Vdc down
Contact service
-88
Not moving
Contact service
-89
Techincal factors error
Contact service
-90
Up/down motion: already in progress
Reset error on software and retry
If the error persists contact service
-91
Up/down motion: potentiometer error
Reset error on software and retry
If the error persists contact service
-92
Up/down motion: limiti swith up activated
Contact service
-93
Up/down motion: limiti swith down activated
Contact service
-94
Up/down motion: software limiti swith up activated
Contact service
-95
Up/down motion: software limiti swith down activated
Contact service
Reset error on software and retry
If the error persists contact service
Switch off the device
Wait 30 minutes
Retry
If the error persists contact service
-96
Up/down motion: cooling in progress/required
-97
Up/down motion: parameter error
Contact service
-98
Up/down motion: not calibrated
Contact service
-99
Up/down motion: error
Contact service
-101
Up/down motion: anticollision intervention
Contact service
-111
BeamLimiter motion (X): not ready
Reset error on software and retry
If the error persists contact service
Reset error on software and retry
If the error persists contact service
-113
BeamLimiter motion (Y): not ready
-122
Up/down motion: inverter board not present
Contact service
-130
Panel motion: not configured
Contact service
-131
X-rays housing motion: not configured
Contact service
-132
BeamLimiter motion (X): not configured
Contact service
-133
BeamLimiter motion (Y): not configured
Contact service
-135
Left/Right motion: not configured
Contact service
-136
Gantry motion: not configured
Contact service
-137
In/Out motion: not configured
Contact service
-140
Panel motion: reset required
Contact service
-141
X-rays housing motion: reset required
Contact service
-142
BeamLimiter motion (X): reset required
Contact service
-143
BeamLimiter motion (Y): reset required
Contact service
-145
Left/Right motion: reset required
Contact service
-146
Gantry motion: reset required
Contact service
-147
In/Out motion: reset required
Contact service
-150
Panel motion: not moving
Contact service
-151
X-rays housing motion: not moving
Contact service
-152
BeamLimiter motion (X): not moving
Contact service
-153
BeamLimiter motion (Y): not moving
Contact service
-155
Left/Right motion: not moving
Contact service
-156
Gantry motion: not moving
Contact service
-157
In/Out motion: not moving
Contact service
-158
Emergency switch active
Contact service
-159
Table unlock
-160
Table disabled
-161
X-rays generator not connected
Lock the table and retry
If the error persists contact service
Contact service
Switch off the device and retry
If the error persists contact service
Pixium Interface errors
Section description
Section 0-999 : General errors
Section 1000-1999 : System errors
Section 2000-2999 : HW detector errors
Section 3000-3999 : Acquisition errors
Section 4000-4999 : Calibration errors
Section 5000-5999 : Load errors
Section 40000-49999: Connection errors
Section 50000-59999: GigE errors
ERROR
CODE
DESCRIPTION
SOLUTION
1
Generic (Unknown)
Contact service
2
Memory allocation: Problem occured during a memory
allocation in the PU
Restart the device and retry.
If persist, contact service
3
File error:Problem occured during the manipulation of a file in
the PU
Restart the device and retry.
If persist, contact service
4
Timeout during the operation
Check cables and restart the device.
If persist, contact service
5
Trajectory start command received without a trajectory loaded
1000
Bad State: The system is not in the correct state
Restart the device and retry.
If persist, contact service
1001
Bad parameter
Restart the device and retry.
If persist, contact service
1003
Config parameter: error in a parameter value in a configuration
file
Invalid parameter on file.
Contact service
1004
The library is already opened
Link already opened.
Continue or if persist, contact service
1005
Open pending: The library is opening
Wait at least 2 minutes or restart the device.
If persist, contact service
1006
Error in a configuration file
Contact service
1007
The library is not opened
Contact service
1008
The library is stopping
Contact service
1009
At least one reference is missing
Contact service
1010
An acquisition is already processing
Contact service
1011
Configuration file was not found
1012
The callback are already registered
Contact service
1013
The callback are not registered
Contact service
Contact service
Check the installation.
If persist, contact service
1016
Bad parameter in the current state
Contact service
1017
This operation is not allowed
Contact service
1019
The pattern is already set
Contact service
1020
Insufficient disk space
Contact service
1021
Insufficient physical memory
Contact service
1022
Unknown parameter name
Contact service
1023
Unsupported parameter type
Contact service
1024
Unsupported parameter value (bad syntax, out of bounds)
Contact service
1025
Required image is not available
Contact service
1026
Processing block doesn’t respect rules
Contact service
2000
Initialization of detector failed
Restart the device and retry.
If persist, contact service
2001
Close of detector failed
Restart the device and retry.
If persist, contact service
2002
Request of detector frame failed
Restart the device and retry.
If persist, contact service
2005
Communication with detector failed
Restart the device and retry.
If persist, contact service
2100
Emission failed
Restart the device and retry.
If persist, contact service
2300
Communication with PixDyn Failed
Restart the device and retry.
If persist, contact service
2310
Execution of request PU failed
Restart the device and retry.
If persist, contact service
2400
Replay file not found
Contact service
2401
Replay incompatible config mode
Contact service
2402
Replay incompatible mode size
Contact service
2403
Replay incompatible range
Contact service
2404
Replay initialization failed
Contact service
3000
Computation error during correction
Contact service
4000
Computation error during calibration
Contact service
4001
Resume timeout during calibration
Contact service
4002
The calibration is canceled
Restart the device and retry.
If persist, contact service
4003
Image acquisition error during calibration
Restart the device and retry.
If persist, contact service
5000
The gain reference file was not found
Restart the device and retry.
If persist, contact service
5001
The defect map reference file was not found
Restart the device and retry.
If persist, contact service
40000
Socket connection failed
Check the connection cables, restart the device
and retry.
If persist, contact service
40001
Upload file error
Check the connection cables, restart the device
and retry.
If persist, contact service
40002
Send MSG fail
Check the connection cables, restart the device
and retry.
If persist, contact service
40003
Socket creation failed
Check the connection cables, restart the device
and retry.
If persist, contact service
40004
Unexpected response of a MSG
40005
Unconnected
Check the connection cables, restart the device
and retry.
If persist, contact service
50000
Version mismatch
Check software setting cables.
If persist, contact service
50001
Initialization fail
Check software setting cables.
If persist, contact service
50002
Not initialized
Check software setting cables.
If persist, contact service
50003
Index not valid
Check software setting cables.
If persist, contact service
50004
GEV Not supported by device
Check software setting cables.
If persist, contact service
50005
Connection failed
Check software setting cables.
If persist, contact service
50006
Device not found
Restart the device and retry.
If persist, contact service
50007
Device not connected
Restart the device and retry.
If persist, contact service
50008
Retrieve buffer error
Check software setting cables.
If persist, contact service
Contact service
50009
Not connected for streaminfo
Check software setting cables.
If persist, contact service
50010
Not connected for log stream stats
Check software setting cables.
If persist, contact service