C R E ATE A C U LTU R E O F F E E DB AC K
“Giving Feedback” Planner
Answer these questions to prepare to give effective feedback—either reinforcing
or redirecting.
Who needs this feedback (e.g., boss, team, individual, etc.)?
When and where will you share the feedback?
CLARIFY YOUR INTENT. What is your intent?
SHARE SPECIFIC OBSERVATIONS. What is the situation you’ve noticed?
What are the observable behaviors and facts around the situation?
DESCRIBE THE IMPACT. What is the impact of this behavior on results?
ASK FOR/OFFER SUGGESTIONS. If giving redirecting feedback, what is the
behavior you want to ask for in the future?
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ONL180149 Version 1.0.1