Ethical Issues Facing Entrepreneurs
Entrepreneurships face ethical questions on a daily basis. This spring from the following relationships:
1.
Between the company and the customers;
2.
Between the company and its personnel and employees;
3.
Between the company and its business associates; &
4.
Between the company and the investors and the financial community
Relations with Customers
When ethical abuses are committed, the most probable victims are customers. This is expected because
of the high frequency of transactions between the company and the customers.
The types of abuses vary and they come in forms as varied as the transactions. An example is the
practice of sending unsolicited message to the customers through the cell phone.
Relations with Customers
Entrepreneurs are expected by society to treat their customers fairly and not to act in ways that will be
harmful to them. Entrepreneurs should provide support for consumer rights which are as follows:
The right to be safe;
The right to be informed;
The right to choose; and
The right to be heard.
Presenterodia
Relations with Customers
Navotas Mayor John Rey Tiangco ordered yesterday the city's agriculture and market authorities to
closely monitor public markets to prevent unscrupulous traders from selling "botcha" fish from Batangas
and Pangasinan which have reportedly injected with hazardous chemicals to make them appear fresh.
Tiangco issued the directive following reports that some unscrupulous traders in other places are using
formalin to the fish affected by the massive fish kills in the two provinces. (Traders Warned from Selling
Botcha Fish, Journal Online,6/3/2011)
Relations with Customers
The Right to Be Safe
Consumers expect that the products and seryicesener ney buy will do them no harm. They also expect
to be free from bodily harm when they are inside the entrepreneur's business premises. This concern
brought about the passage of laws intended to protect the consumer. For example, manufactured drugs
intended for sale to the general public must first pass the standard requirements of the Food and Drugs
Administration. The purpose is to provide some guarantee to the public that the drugs are safe to use.