Third Party Representatives:
In Affiliation with:
I Dream Canada International Inc.
95 Mural Street, 6th Floor,
Richmond Hill, ON L4B 3G2
416-214-7845
And
Allied Employment and Immigration Services
55 Town Centre Court, Suite700
Scarborough Ontario, M1P 4X4
416-322-2881
RETAINER AGREEMENT
Program: Study in Canada
1. Contact Information
Between Client (Please Print)
Name of Client: ___________________________________
Address: ________________________________________
Tel: ____________________________________________
Email: ___________________________________________
AND
Regulated Canadian Immigration Consultant (RCIC)
Rhoda Galope Duclayan
55 Town Centre Court, Suite700-22, Scarborough ON M1P 4X4
Tel: 416-290-5763
Email: info@bestmigrationcanada.com
55 Town Centre Court, Suite 700-22 Scarborough ON M1P 4X4
Tel: 416-290-5763
Email: info@bestmigrationcanada.com
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2.
RCIC Responsibilities and Commitment
The Client(s) asked the RCIC, and the RCIC has agreed, to act for the Client(s) in the matter of applications for Study Permit
under Study program.
In consideration of the fees paid and the matter stated above, the RCIC agrees to do the following:
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Representing the file of the Client for Study permit application.
Checking and verifying that all the Client (s) documents meet the requirements of the Immigration Regulations.
Preparing and filing the Client application with the appropriate visa office.
Communicate with the visa officer until a final decision is reached.
Advising on medical clearance and police clearance if applicable
Advising for Interview preparation if the Client called for an interview
Guiding the Client (s) appropriately at all stages and keeping informed on the progress of his/her application.
Third Party Responsibilities and Commitment:
I Dream Canada, Inc. Commitment:
 Represent the Client in the School where the Client want to Study
 Apply for Acceptance letter on behalf of the Client
 Send the Acceptance letter to the Client
 Collection of Documents required by Schools and Immigration Canada
 Refer the Client to RCIC (Immigration Consultant) of Best Migration CA
Allied Employment and Immigration Services Commitment:
 Encoding information of the Client in the Application forms
 Follow-up Client pertaining to the required documents under Study Permit.
 Collection of Documents required by Schools and Immigration Canada
 Refer Client to RCIC of Best Migration CA
Documents and forms will be submitted to RCIC of Best Migration CA for finalization and review for the submission. I Dream
Canada, Inc. and Allied Employment and Immigration Staffs are liable to the By-laws, Code of Ethics and Regulations of ICCRC.
Our fee includes phone calls at mutual convenience originating from Best Migration CA to the Client(s) to discuss on any matters
related to the application. The Client (s) may however call the Counsel at Best Migration CA upon fixing an appointment
through email.
The Representation of the Counsel will automatically terminated as soon as the Client will get the final decision from
the CIC.
3.
Client Responsibilities and Commitment
The Client (s) must comply, upon request from the RCIC:
55 Town Centre Court, Suite 700-22 Scarborough ON M1P 4X4
Tel: 416-290-5763
Email: info@bestmigrationcanada.com
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All necessary documentation required by Citizenship and Immigration Canada (CIC)
All documentation in English
Provide information accurately and truthfully
Inform the Best Migration CA with the change of status, address and any information that has bearing on the client’s
application.
In the event Citizenship and Immigration Canada (CIC) should contact the Client(s) directly, the Client(s) are instructed
to notify the RCIC immediately.
The Client (s) are to immediately advise the RCIC of any change in the marital, family, or civil status or change of
physical address or contact information for any person included in the application.
The client is expected to complete the documentation process within 4 weeks from the date of signing the retainer
agreement.
The member’s obligations under the Retainer Agreement are null and void if the Client(s) knowingly provide any inaccurate,
misleading or false material information. The client’s financial obligations remain.
4.
Billing method and Payment Schedule
The Client(s) will be billed by flat fee with payment by milestones. All payments will be in Canadian Dollars.
The details of this billings and schedules are as follows:
1st payment - $700 On signing this Retainer
2nd payment - $700 Before submission of application to Canadian Visa Office
Total Fees: $ 1400
Signature of Client for Confirmation: _______________________
5.
Payment Terms and Conditions
The Professional Services fee $1400 CAD payable at different stages, Government fees in Canadian Dollars (Study Permit
Fee), Disbursement such as Courier fees when the client sent his/her documents, police clearance fees, IELTS, Credential
Assessments, School Tuition, Miscellaneous fees, Health Insurance fees, Room and board, and Medical fees are to be paid
by the client and subject to change upon mutual agreement of both parties. The Payments below are the only fees to be
sent to RCIC’s client account.
Payments Below are in Canadian Dollars:
Professional Services Fees:
Other (e.g., disbursements, courier fees):
Applicable Taxes:
Government Fees (Study Permit Fee):
$1400
$0
$0
$150
Total Cost:
$1550 CAD
55 Town Centre Court, Suite 700-22 Scarborough ON M1P 4X4
Tel: 416-290-5763
Email: info@bestmigrationcanada.com
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The above amount is to be paid by the Client(s) and is subject to change upon the mutual agreement of both
parties.
6.
Application Process
This is what happens on the Client’s application:
6.1 The Client Sign the Retainer and settle the first installment of the Professional fees
6.2 The Client will be sent a Personal Information form and the list of documents needed to submit. The Client needs to
complete the form with accurate details and send back to Best Migration CA. Supporting Documents requires only
scanned copy at this point.
6.3 Upon gathering all information with the scanned supporting documents, Best Migration CA will file the Client’s
application
6.4 Best Migration CA will complete the application forms
6.5 Application forms to be signed and sent to Best Migration CA with Government Application fees and the supporting
documents.
6.6 Best Migration CA will check and scrutinize the documents needed to submit and make the submission to the CIC
(Immigration office).
All letters coming from the CIC will be relayed to the Client without delay.
Please note that as per regulations, only a Canadian Lawyer or an ICCRC (Immigration Consultants of Canada Regulatory
Council) member can represent the file of applicant for a fee.
7.
Refund Policy
The Client (s) acknowledge that the granting of a visa or status and the time required for processing this application is at the sole
discretion of the government and not the RCIC.
If, however, the application is denied because of an error or omission on the part of the RCIC or professional staff, the RCIC will
refund all professional fees collected. The Client (s) agree that the fees paid are for services indicated above, and any refund is
strictly limited to the amount of fees paid. All unused fees will be refunded through cheque, bank wire or whatever
method that the client(s)/designate prefer upon mutual agreement of both parties.
8.
Dispute Resolution
Please be advised that the Counsel is a member in good standing of the Immigration Consultants of Canada Regulatory Council
(ICCRC), and as such, is bound by its By-laws, Code of Professional Ethics, and associated Regulations.
In the event of a dispute, the Client and RCIC are to make every effort to resolve the matter between the two parties. In the
event a resolution cannot be reached, the Client is to present the complaint in writing to the RCIC and allow the RCIC 30 days to
respond to the Client. In the event the dispute is still unresolved, the Client may follow the complaint and discipline procedure
55 Town Centre Court, Suite 700-22 Scarborough ON M1P 4X4
Tel: 416-290-5763
Email: info@bestmigrationcanada.com
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outlined by ICCRC on their website: http://www.iccrc-crcic.ca/public/complaintsDiscipline.cfm . NOTE: All complaint forms must
be signed.
ICCRC Contact Information:
Immigration Consultants of Canada Regulatory Council (ICCRC)
5500 North Service Rd., Suite 1002
Burlington, ON, L7L 6W6
Toll free: 1-877-836-7543
9.
Confidentiality
All information and documentation reviewed by the RCIC, required by CIC and all other governing bodies, and used for the
preparation of the application will not be divulged to any third party, other than agents and employees, without prior consent,
except as demanded by law. The RCIC, and all agents and employees of the RCIC, are also bound by the confidentiality
requirements of Article 8.1 and 8.5 of the Code of Professional Ethics.
The Client agrees to the use of electronic communication and storage of confidential information. The RCIC will use her best
efforts to maintain a high degree of security for electronic communication and information storage.
10. Force Majeure
The RCIC’s failure to perform any term of this Retainer Agreement, as a result of conditions beyond her control such as, but not
limited to, governmental restrictions or subsequent legislation, war, strikes, or acts of God, shall not be deemed a breach of this
Agreement.
11. Change Policy
The Client acknowledge that if the RCIC is asked to act on the Client’s behalf on matters other than those outlined above in this
Agreement, or because of a material change in the Client’s circumstances, or because of material facts not disclosed at the
outset of the application, or because of a change in government legislation regarding the processing of immigration-related
applications, the Agreement can be modified accordingly upon mutual agreement.
12. Other
12.1 The Client(s) understand and agree that his/her application to immigrate to Canada is being processed by Best
Migration CA Consultation and Immigration Services.
12.2 The Client(s) Retain and employ Rhoda Galope Duclayan, RCIC of Best Migration CA Consultation and Immigration
Services (hereinafter called as RCIC), as his/her Counsel and to represent his/her application to immigration Canada
and he/she agrees that any information provided by him/her may be forwarded or communicated by the RCIC to any
Canadian Immigration government body or any official thereof, if required as part of or in any way related to the client
(s) application for Study Permit in Canada, and the Client give full and irrevocable consent and authority for the
disclosure of such information.
55 Town Centre Court, Suite 700-22 Scarborough ON M1P 4X4
Tel: 416-290-5763
Email: info@bestmigrationcanada.com
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12.3 The Client(s) understand(s) that Rhoda Galope Duclayan is a Regulated Canadian Immigration Consultant (RCIC)
whose Member ID number is R508688. The Client(s) also understand that the RCICs are being regulated by ICCRC
(Immigration Consultants of Canada Regulatory Council), recognized by Citizenship and Immigration Canada (CIC).
12.4 In the event of a joint retainer agreement, pursuant to Article 13 of the Code of Professional Ethics, the Client(s)
understand that no information received in connection with the matter from one Client can be treated as confidential so
far as any of the other Clients are concerned (Article 13.1.1) and that if a conflict develops that cannot be resolved, the
RCIC cannot continue to act for both or all of the Clients and may have to withdraw completely (Article 13.1.2).
12.5 In the event of more than one RCIC or Member representing the Client(s), the role of the RCIC (Member) will be
identified in Section 2 of the Retainer Agreement.
12.6 In the event of Client(s) represented of referred by Third Party, the roles(s) of the third party will be identified in Section
2 of the Retainer Agreement.
12.7 In the event that the RCIC staff will be working on a certain section of the process, the role of the RCIC’s staff will be
identified in Section 2 of the Retainer Agreement.
12.8 Further to subsection 12.5, 12.6 and 12.7, all RCICs (Members), Third Party (Agents) and Staff working on the file are
subject to the Code of Professional Ethics and Regulations.
12.9 In the event of Client(s) represented by Third Party (Agent), portion of the Retainer fee will be paid to the Third Party.
12.10 The Client (s) read the assessment result and understood the content and agree to the conditions and assumptions
of the Assessment.
12.11 It will be the responsibility of the Client to fulfill all the requirements and assumptions done by the Counsel in his/her
assessment and the Client will be held responsible if the application is refused by the officials due to non-fulfillment of
the assumptions and the requirements.
12.12 The Client (s) understand(s) that they must be accurate and honest in the information they provide(s) and that any
inaccuracies may void this Agreement, or seriously affect the outcome of the application or the retention of any status
they may obtain.
12.13 The Client(s) acknowledged that the granting of a visa or status and the time required for processing this application
is at the sole discretion of the government and not the Counsel. If, however, the application is denied because of an
error or omission on the part of the Counsel or professional staff, the Counsel will refund all professional fees
collected. The Client(s) agree that any refund is strictly limited to the amount of fees paid.
12.14 In the event Citizenship and Immigration Canada (CIC) should contact the Client(s) directly, the Client (s) are
instructed to notify the RCIC immediately.
12.15 The Client(s) immediately advise the RCIC of any change in the marital, family, or civil status or change of physical
addresses or contact information for any person included in the application.
12.16 The Client(s) agree that he/she will proceed with the Application to its final determination and shall comply with due
diligence with any requirement of Citizenship and Immigration Canada (CIC). No Professional Service fee is refunded
if this Agreement is terminated.
12.17 The Client(s) understand and agree the total Professional fee are payable in FULL to the RCIC if the application fails
due to:
Security Risk
Medical inadmissibility
Criminal Record
False Declaration, false documentation, misrepresentation or failure to provide adequate documentation.
55 Town Centre Court, Suite 700-22 Scarborough ON M1P 4X4
Tel: 416-290-5763
Email: info@bestmigrationcanada.com
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If any of the documents submitted by you is not accepted by the Immigration Department
Withdrawal from this contract at any stage
Inadequate performance at the interview stage, if there is an interview
Failure to proceed to Canada after Visa is issued due to circumstances within or beyond his/her control
Failure to convince the immigration officer at interview level
Failure to provide updated address for correspondence
Failure to provide changes is family composition before or while the application is in process
Failure to submit application due to the delay in part of the Applicant
12.18 The Client(s) understand that between the period of signing this Retainer Agreement and submission of documents
to the relevant office, should there be any change in Regulation or Requirements of Immigration, the Client(s) is liable
to be reassessed for eligibility and also liable to meet the documentation requirements.
12.19 The Client(s) understand the consequences arising for not complying the requirements mentioned in the agreement
or informed to the Client(s) from time to time during the process of application.
12.20 In the event that the Client instruct RCIC to proceed the submission without fulfilling the requirements or without
correct and appropriate supporting documents, The Client, hereby, assume all the risk and damages that may arise
due to such submission of the application.
12.21 The Client(s) understand that the Counsel has no control over any delays or processing time frames and shall not be
responsible for any delays occurring due to backlog of cases at the immigration office, or for any other reason. The
Client(s) further understand and agree that although the Counsel may offer information about possible results
regarding the subject of this agreement but does not guarantee any particular result. The Client(s) acknowledge that
the Counsel has made no promises about the outcome directly or indirectly and that any suggestions offered by the
Counsel does not constitute a guarantee.
12.22 The Client(s) was informed that the documentation process should be completed within 3 weeks. In the event that
the application was not submitted to Immigration due to uncooperative and timely response from the client, we can
re-start the process for the next intake of School. After a gap, there will be a fee of $250 Canadian. This fee will be in
addition to our Retainer fee.
12.23 The Client(s) acknowledge that this agreement is considered terminated upon completion of tasks under Section 2 of
this agreement.
12.24 The Client(s) was informed of the Dispute Resolution, stated in Section 8 of this agreement.
12.25 The Client(s) acknowledge that this agreement is governed by the laws of the government of Ontario, Canada and
that, in the event of any dispute, the parties first agree to submit to arbitration before a Mediator and only to submit to
the jurisdiction of the courts of the province of Ontario, Canada in case mediation fails.
13. Termination
13.1 This Agreement is considered terminated upon completion of tasks identified under section 2 of this agreement.
13.2 This Agreement is considered terminated if material changes occur to the Client(s) application or eligibility, which make it
impossible to proceed with services detailed in section 2 of this Agreement.
55 Town Centre Court, Suite 700-22 Scarborough ON M1P 4X4
Tel: 416-290-5763
Email: info@bestmigrationcanada.com
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13.3 This Agreement may be terminated, upon writing, by the Client(s), at which time any outstanding fees or disbursements
will be refunded by the RCIC to the Client(s) / any outstanding fees or disbursements will be remitted by the Client(s) to the
RCIC.
13.4 Pursuant to Article 14 of the Code of Professional Ethics, this Agreement may be terminated, upon writing, by the RCIC,
provided withdrawal does not cause prejudice to the Client(s).
13.5 This Agreement is subject to the laws in effect in the Province/Territory of Ontario, Canada.
14. Validation
The Client acknowledge that they have read this Agreement, understand it, have obtained such independent legal advice as they
deem appropriate, have sought translation and agree to be bound by its terms.
The Client acknowledge that he have requested that the Agreement be written in the English language; Les parties
reconnaissent qu'elles ont exigé que ce qui précède soit rédigé en anglais.
Client Name (Please Print): _____________________________________
Client Signature: _______________________
Date: ___________________________
RCIC Name: Rhoda Galope Duclayan, RCIC
Signature: _______________________
(The Signature of the RCIC will be provided to the client once the Client signed the Agreement and sent the initial payment)
Date: ___________________________
55 Town Centre Court, Suite 700-22 Scarborough ON M1P 4X4
Tel: 416-290-5763
Email: info@bestmigrationcanada.com
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