Victoria University International CRICOS Provider No. 00124K
RTO Code 3113
05 August 2015
Student ID: 15094377 (temporary)
Buddhi Ravihara Piyananda LANDE BANDARAGE
c/o IDP Education Colombo
1st, St Albans Place
Colombo
Colombo
04
SRI LANKA
Dear Mr LANDE BANDARAGE,
Letter of Offer
Congratulations! Your application to study Bachelor of Information Technology (Network and Systems Computing) at
Victoria University (VU) has been successful. I am pleased to offer you the opportunity to study at VU as an international student.
VU has a long history of delivering high quality education, through predecessor institutions, including the Footscray Technical School
which was founded in 1916. In 2016 we will proudly celebrate 100 years of history and our 25th anniversary as a university.
Today we have 48,900 students, including over 9400 students studying a VU course at one of our partner institutions in The People’s
Republic of China, Malaysia, Vietnam or Singapore. The University was a pioneer within Australia in delivering our qualifications in
collaboration with international partner institutions, particularly in Asia.
By selecting VU you will study in a world class tertiary system and at one of the top 4% of universities worldwide, according to the
QS World University Rankings 2014/2015. With more than 24,000 alumni working or residing outside Australia, a qualification from
VU will prepare you for an international career.
This document contains important information about your course(s) including costs, refunds, your rights and obligations, and the
grounds upon which your enrolment may be deferred, suspended or cancelled. If you have any questions about your offer, please
email intapps@vu.edu.au. To accept this offer you will need to read and complete all the required steps in this document. Please
note this Letter of Offer supersedes any previous offers that have been issued by Victoria University.
Required steps:
To accept your offer to study at VU, you must:
1. Read the terms and conditions of this Letter of Offer very carefully,
2. Sign this Letter of Offer in Section 14,
3. Pay the fees in Section 8, and
4. Return this whole document to VU.
Once you have done this, this document will be a legal agreement between you and Victoria University. VU will then issue you with
an electronic Confirmation of Enrolment (eCoE). When you have the eCoE you can apply for a student visa to Australia.
Please note that if this offer includes one or more conditions for entry into a course, you will not be able to accept it until these
conditions have been met. Any conditions are specified in Section 5 of this letter.
We look forward to welcoming you to Victoria University.
Yours sincerely,
DIMI CHRISTOU
Senior Manager, International Admissions
Victoria University International
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Victoria University International CRICOS Provider No. 00124K
RTO Code 3113
Letter of Offer - Details
1. PERSONAL DETAILS
Family name (as stated on your passport):
Given name(s):
Country of birth:
Date of birth:
LANDE BANDARAGE
Buddhi Ravihara Piyananda
21 October 1993
2. CONTACT DETAILS
Address:
Telephone:
Mobile / cell:
Email:
c/o IDP Education Colombo
1st, St Albans Place
Colombo
Colombo
04
SRI LANKA
0094772209355
0094772209355
ravihara.b@gmail.com
3. VISA INFORMATION
The type of visa you will apply for:
Country of citizenship:
Sri Lanka
4. SCHOLARSHIP / SPONSORSHIP DETAILS
Are you a scholarship or sponsored student?
Your sponsor/scholarship provider is
No
Not Applicable
If you are a sponsored student, you agree to submit a statement of financial guarantee or evidence of sponsorship prior to receiving
an eCoE.
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RTO Code 3113
5. COURSE OFFER SUMMARY
The course(s) you are being offered are indicated below:
Bachelor of Information Technology (Network and Systems Computing)
Course Code: SBNS
CRICOS code:
International Orientation date:*
Enrolment date*:
Course start date*:
071997F
17 February 2016
17 February 2016
22 February 2016
Course Study Period:
Number of Study Periods required
to complete the course:
Location(s):
Semester
Expected duration:
6 Semesters
Course End date:
31 December 2018
6 Semesters
Footscray Park
*Dates to be confirmed
Course-Related Conditions
Entry to the courses listed above is subject to the following conditions:
Course Code
Conditions
SBNS
1. Complete Victoria University’s background check list to satisfy Victoria University’s requirements.
Please ensure the checklists are completed in your own words and handwriting.
2. Meeting the University's English requirement of IELTS (Academic Module/no more than 2 years)
score of 6.0 with no band score less than 6.0 or approved equivalent.
3. Please provide certified copies of all your official academic transcripts and graduation certificates
from your Bachelor of Science course at
Sri Lanka Institute of Information Technology.
It is important that you go to orientation sessions and enrolment before you begin your studies. If there are circumstances that
prevent you from attending, please go to http://www.vu.edu.au/student-life/new-to-vu/coming-from-overseas/before-leavinghome for information about arriving late.
Note that some courses are subject to a quota and may be filled before you accept this offer. If this occurs you will be given the
option to either defer the commencement of your course, enrol in a suitable alternative course (if available) or receive a full refund of
any money paid.
If your course is delivered with two study periods per year (Semesters) then both of those study periods are compulsory. For
ELICOS (English language) courses, all study periods are compulsory.
6. ADDITIONAL COURSE INFORMATION
Course Code
Additional Information
SBNS
Not Applicable
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RTO Code 3113
7. FEES SUMMARY
All fees are subject to change, and are based on a standard full time enrolment. If your study load varies from the normal study load
in any study period, your fee may vary. Amounts below are listed in Australian Dollars (A$). Tuition Fees assume that no units will
need to be repeated.
Tuition Fees (per Study Period)
SBNS - Bachelor of Information Technology (Network and Systems Computing)
Semester 1 2016
Semester 2 2016
Semester 1 2017
Semester 2 2017
Semester 1 2018
Semester 2 2018
Estimated total for SBNS - Bachelor of Information Technology (Network and Systems
Tuition Fee per Study Period
$11,500.00
$11,500.00
$11,960.00
$11,960.00
$12,440.00
$12,440.00
$71,800.00
*
*
*
*
Computing)
* Indicative fee only, it may be subjected to change
Compulsory Materials
In order to complete a course, you may be required to purchase certain materials. Below is a list of materials required for each
course and indicative costs for these materials. In some cases you can buy these materials from VU or you can buy them from other
suppliers or bring them with you from your country of residence. If they are purchased from VU, the price paid is not considered part
of your Course Fees.
Course Code
Materials Description
SBNS
Not Applicable
Indicative Cost
-
Overseas Student Health Cover
You must have Overseas Student Health Cover (OSHC) to obtain a student visa.
VU offers OSHC which meets the Australian Government requirements for overseas students. It is available to you at a very
competitive rate and offers wide coverage. You can see what is included in the OSHC offered by VU on the Allianz website at
https://www.oshcallianzassistance.com.au/.
If you have indicated that you would like VU to arrange Overseas Student Health Cover (OSHC) on your behalf, you will need to
include payment to VU, who will then arrange OSHC cover. If you want to arrange health insurance through your education agent or
another provider, you should carefully compare the premium fee and the items covered by the insurance, since some health
insurance policies do not cover all expenses that you may incur in the course of medical treatment.
OSHC Type and Length
OSHC Fee
Visa Length OSHC - Single - 37 months
$1,895.00
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RTO Code 3113
8. INITIAL FEE PAYMENT
This is a summary of course fees that need to be paid to accept your offer. Do not make payment unless you have read and
understood all the information contained in this Letter of Offer and you have met any conditions outlined in Section 5. Payments can
be made using any of the payment methods outlined under Section 9 of this form.
Course/OSHC Details
Bachelor of Information Technology (Network and Systems Computing) (SBNS)
Includes a non-refundable deposit of $1,000 if you give written notice of a withdrawal or an
inability to study more than 90 days before the Course Start Date, otherwise a non-refundable
deposit of $3,000.
There is no non-refundable deposit for other Study Periods.
Amount Payable
$11,500.00*
Visa Length OSHC - Single - 37 months
If you require a different OSHC policy, please do not sign this Letter of Offer or make your initial
payment and contact intapps@vu.edu.au. VU will provide an updated Letter of Offer with the
OSHC you need.
$1,895.00
$13,395.00
Total Initial Fee Payable
* If the fee is for a course which is 24 weeks long or longer, VU is only permitted by law to require a student to pay up to 50% of the total course tuition fee before the
course begins. The remaining 50% of the tuition fee is payable two weeks before the commencement of the second half of the course.
Payment Options
Option 1 Telegraphic Transfer (Wire remittance)
Bank: National Australia Bank
Address: 330 Collins Street, Melbourne VIC 3000
BSB No: 083-004
Account No: 62 191 9124
Account Name: Victoria University, Opening Account
SWIFT No: NATAAU3303M
Please include your student ID number as a reference on your remittance to VU.
Payments made using this method may incur a bank charge of approximately AUD50. Please note that there may be delays with
telegraphic transfer. It is not recommended if you require urgent visa documentation.
Option 2 Bank Draft/Cheque
1. Bank drafts / cheques should be made payable to Victoria University.
2. Please ensure that your family name(s), given name and Student ID number are written on the back of the bank draft or cheque
for faster processing.
Option 3 Credit Card
Credit card payments can only be made in person by the cardholder at VUHQ (address below).
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9. ACCEPTING THIS OFFER
This offer is valid for 90 days from the date of issue, but may be extended beyond this time at the Victoria University’s
discretion.
To accept this offer YOU MUST SIGN the Student Acceptance Declaration at the end of this Agreement and return every page of
this document along with any information requested, including evidence that the Initial Fee Payment has been paid. We
recommend that you keep a copy of the signed Letter of Offer for your records.
Please note that your agent cannot sign on your behalf, or use an electronic signature.
Submitting your signed Letter of Offer
Option 1 Using our online application system (preferred)
1.
Scan the signed Offer and Acceptance form and confirmation of your Initial Fee Payment (a copy of your cheque to
Victoria University or a copy of your Telegraphic Transfer Receipt).
2. Log in to the online application system http://eaams.vu.edu.au/portal
3. Find and open your application by clicking on ‘Applications’ in the left hand menu.
4. Click on the ‘Offers & Acceptance’ tab and upload the scanned form and payment confirmation (click Add in ‘Offer
Acceptance Form Attachments’)
Click the ‘Accept’ checkbox and then the ‘Accept Offer’ action button (located on the right hand side of the screen).
Option 2 Directly to VU International via email, mail or in person
Option 3 To an approved VU Agent
How to contact Victoria University International to accept your Offer
Mail
Victoria University International
PO Box 14428
Melbourne VIC 8001
Australia
Email
intaccept@vu.edu.au
In person
City Flinders Campus (VUHQ)
University Arcade
300 Flinders Street
Melbourne
Victoria
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10. REFUND POLICY
The terms and conditions relating to refunds for international students can be found in Appendix A of this Agreement and a copy can also be found
at http://www.vu.edu.au/courses/fees-assistance/refunds/international-refunds. It is important that you read this information to ensure you are
familiar with the circumstances that refunds will or will not be processed. Note that the refund policy explains how much money you will be repaid,
but if you owe money to VU for other items, the amount of the refund may be reduced by that amount before the balance is paid to you.
11: GENERAL CONDITIONS AND STUDENT RESPONSIBILITIES
1.
As a Victoria University student, you are bound by the University’s statutes, policies and rules, including the Student Charter:
http://www.vu.edu.au/about-us/vision-mission/student-charter. Breaches may result in your enrolment being suspended or cancelled and
this may affect your student visa.
2.
You must commence each course on the start date specified in this agreement and on your eCoE. Failure to start on this day will result
in your eCoE being cancelled in accordance with the ESOS legislative framework. This may result in your student visa being cancelled.
To seek permission to arrive later than this date, go to http://www.vu.edu.au/student-life/new-to-vu/coming-from-overseas/beforeleaving-home.
3.
You must comply with all student visa conditions. This includes maintaining satisfactory course progress and, for VU English students,
maintaining at least 80% projected attendance for the duration of your eCoE.
4.
You must advise the University of any change of address in Australia within 7 days.
5.
You must not work more than the 40 hours each fortnight when your course is in session, but may work unlimited hours during formal
holiday periods. Holders of a Postgraduate Research (subclass 574) visa who have started their course have unrestricted permission to
work. Work is not guaranteed and any work that you undertake must not impact upon your studies.
6.
You must attend classes during compulsory study periods. Intermission can only be taken during study periods if approval has been
granted by Victoria University International, and will not result in a refund. Approval is granted only for compassionate or compelling
circumstances. Students who fail to obtain approved intermission during compulsory study periods may be refused re-entry to Australia
by the Department of Immigration & Border Protection.
7.
Your enrolment may be cancelled if you do not return to study following a holiday period or approved intermission; due to misbehaviour;
or failure to pay tuition fees by the specified due date. Further details about the University’s procedures for deferment, suspension and
cancellation of studies are provided at http://www.vu.edu.au/international-students/visa-and-enrolment-variations.
8.
You must maintain a full-time enrolment. A full-time enrolment for higher education students is at least 48 credit points each semester.
TAFE students must average at least 20 hours per week over a semester with no less than 36 weeks in an academic year.
9.
You are required to participate actively in all classes and any agreed additional English language or academic support in order to
improve your English language proficiency over the course of your studies. If you fail to attend at least 80% of classes, and to submit all
assignment work, you will not be considered as having made a reasonable effort to study that course.
10. You are liable for the payment of any units of study that must be repeated as a result of academic failure.
11. To avoid incurring a debt to the University, tuition fees must be paid by the due date specified on invoices issued by the University each
semester.
12. If you incur an outstanding debt (e.g. tuition fees or library fines), your enrolment will be encumbered until the debt has been paid in full.
The encumbrance will cause the following restrictions to apply:
i.
Loss of access to library borrowing and other library services;
ii.
Loss of access to Victoria University’s computer systems, including internet and email;
iii.
Loss of access to enrolment records, examination results and academic transcripts; and
iv.
Inability to graduate or receive your award until the outstanding debt is cleared.
13. Changes to your study program after the census date will incur financial charge. Census dates are usually about 45 days from the
commencement of the semester and are published on the VU website.
14. If you wish to defer your commencement date or change your course preference, please go
http://www.vu.edu.au/sites/default/files/international/pdfs/FOR_Defer-Your-Studies-Change-Of-Course-Preference-A220_AU.pdf.
to
15. If you wish to transfer to another institution, you must obtain a letter of release from the University if you have not completed six months
of your principal course of study. ‘Principal Course’ means the highest level qualification specified in this agreement, please go to
http://www.vu.edu.au/sites/default/files/international/pdfs/FOR_ADM_International-Student-Release-Letter-Application_AU.pdf
16. If you apply for a student visa under Streamlined Visa Processing (SVP) arrangements and seek to transfer to a course that is not
covered by these arrangements, you may be required to make a new visa application to continue to study in Australia.
17. If your student visa application has been refused, a new eCoE will not automatically be issued. Evidence of the reason for refusal needs
to be supplied to Victoria University International before your request for a new eCoE will be considered.
18. If you are under 18 years of age, you must maintain adequate arrangements for your accommodation, support and general welfare
during your stay in Australia. You must not change these arrangements without prior written approval from Victoria University
International.
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RTO Code 3113
19. In accepting this offer to study at Victoria University in Australia, you agree that you have the financial means to support yourself and
any dependents for the duration of your studies specified in this agreement, at a level no less than the total tuition fees stated in this
agreement and the minimum annual living costs recommended by the Department of Immigration & Border Protection (DIBP) which is
currently $18,610 per year.
20. As part of the Streamlined Visa Processing arrangements, Victoria University and/or the Department of Immigration & Border Protection
(DIBP) may request evidence that you have sufficient financial means to support yourself and your studies for the duration of your stay
in Australia. You cannot rely on income earned from part-time employment in Australia to reduce the level of funds required for tuition
fees and living costs.
21. Any school-aged dependants accompanying you to Australia must attend school and you are required to pay full fees for the course
whether they are enrolled in a government or private school, which involves a minimum cost of $8,000 each year.
22. VU will provide you with an email address and access to an online student portal. You must regularly check this email address and
portal, since VU will use it to send you important information, including enrolment information and invoices. Any email sent to your VU
email address will be taken as read by you on the date that it was sent.
12: STUDENT RIGHTS AND BENEFITS
1.
As an international student studying at an Australian campus of Victoria University, your interests are protected by the Education
Services for Overseas Students Act 2000 (ESOS Act). Details of the ESOS Act are available at https://aei.gov.au/regulatoryinformation/pages/regulatoryinformation.aspx .
2.
Victoria University offers accommodation to international students, subject to availability. For detailed information, including associated
costs and application procedures, please visit http://www.vu.edu.au/campuses-services/student-support/housing-finance/vu-residences.
3.
If you experience academic, English language or personal difficulties at any time during your enrolment, you are able to access Victoria
University’s full range of academic, English language and/or welfare services at no additional charge.
4.
This Agreement and Victoria University’s complaints and appeals processes do not preclude a student from taking other legal action to
recover any fees paid, including a debt action in a court of law, nor do they remove the right to take further action under Australia’s
consumer protection laws. Victoria University’s complaints and appeals processes can be found at http://www.vu.edu.au/studentlife/getting-help/student-complaints-resolution.
13: PRIVACY STATEMENT
Victoria University is committed to the responsible collection and handling of your personal information in accordance with all relevant legislation,
including the Information Privacy Act 2000 (Vic) and the Health Records Act 2001 (Vic). The personal information collected on this form and the
additional documentation supporting your application will be used by VU and may be provided to third parties for the purposes of assessing and
processing your application and managing your enrolment. If you are a sponsored student, Victoria University may provide information about your
academic performance, academic progress, attendance and conduct to your sponsor.
Your personal information may be disclosed to Commonwealth and State Government Agencies pursuant to reporting obligations under applicable
Australian legislation. Your personal information will also be disclosed to your overseas student health care provider and, if you are under 18 years
of age, to the carer appointed for you under the National Code made under the Education Services for Overseas Students Act 2000. Your
information will not be disclosed to other third parties without your consent. Information contained within your application to study at Victoria
University may be verified with relevant authorities in the country of issue by VU staff member or nominated representative.
You have a right to access personal information that Victoria University holds about you. See Victoria University’s Privacy Policy for details, which
can be accessed at http://www.vu.edu.au/privacy. Details of course progress will be shared with parents or guardians where the student is under 18
years of age, and with any sponsors of a student.
In the event that Victoria University requires information regarding your student visa entitlements, you agree to Victoria University accessing your
student visa information through the Australian Department of Immigration and Border Protection’s online Visa Entitlement Verification Online
(VEVO) system.
Once again, congratulations on receiving your offer to study at Victoria University. We look forward to welcoming you to the University and wish
you every success with your studies.
Yours sincerely,
DIMI CHRISTOU
Senior Manager International Admissions
Victoria University International
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RTO Code 3113
14. STUDENT ACCEPTANCE DECLARATION
I, Buddhi Ravihara Piyananda LANDE BANDARAGE, have read and understand the terms and conditions specified in this
document, and wish to accept Victoria University’s offer of enrolment in the courses listed in this agreement.
I also understand that the fees specified in relation to the course(s) above are subject to change each year.
SIGNATURE X ……………………………………………………………………………………………………
DATE: /
/ 20
Your parent(s) or legal guardian is required to sign this agreement on your behalf if you are under 18 years of age.
I,......................................................... , as the parent or legal guardian of Buddhi Ravihara Piyananda LANDE BANDARAGE, have
read and understand the terms and conditions specified in this document, and therefore wish to accept Victoria University’s offer of
enrolment in the courses listed in this agreement.
PARENT/GUARDIAN SIGNATURE X …………………………………………………………………..…......
DATE:
/
/ 20
Your passport details (please complete if blank)
Please provide a copy of your passport information.
Issuing Country of Passport:
Passport Number:
Your visa information (please complete)
What type of visa will you be applying for through immigration? (Please tick one)
Student
Temporary
Please provide a copy of your visa if you currently hold a temporary visa.
Where will you be applying for your visa?
City:
Country:
Your country of birth:
Your nationality:
Appendix A
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INTERNATIONAL STUDENT REFUNDS RULES
(Extracted from VU’s ADJUSTMENT INTERNATIONAL FEES PROCEDURE)
Part A - Refunds
Summary Table
Fee type
Full Refund
Partial Refund
No Refund
Application Fee
Provider Default (clause 8b)
Nil
All other circumstances
Tuition Fees (including
Deposit)
Withdrawal of offer (clause 8a)
Withdrawal of student before:
- Commencement English
language course (clause 12)
All other circumstances
Provider Default (clause 8b)
Failure to meet English level (clause
8c)
- Census date (clause 13)
Visa not obtained (clause 15)
Failure to progress (clause 8d)
Illness or disability (clause 8e)
Inadequate information
provided (clause 15)
Death of close family member (clause
8f)
Offer withdrawn due to
incorrect information
(clause 16)
Political or Civil event (clause 8g)
Ancillary / Material Fees
Withdrawal of student before materials
provided
Nil
Withdrawal of student
after materials provided
Overseas Student Health
Cover
Student has never arrived in Australia
(the University manages refund)
Student has arrived in
Australia (student manages
refund of unused portion of
cover)
Nil
Full Refunds
(8) An international student will be entitled to a full refund of tuition fees and any deposit paid for a study period at VU in the
following circumstances:
a.
In the event that an offer is withdrawn by the University;
b.
In the event that the University is unable to provide the course. In this situation, new commencing students will also
be eligible for a refund of the application processing fee;
c.
Where a student was unable to attain the level of English language required to commence a course, as set out in the
Letter of Offer, and is able to prove that they made reasonable efforts to meet that condition. In this situation, the
refund applies only to study periods that have not commenced;
d.
Where a student has been excluded by the University for failure to meet course progression rules and where tuition
fees were paid in advance of notification of exclusion (the refund in this subclause will be only for those periods of
study not yet started, and will not include the non-refundable deposit);
e.
When illness or disability prevents the student from enrolling in the course;
f.
When the death of a close family member (parent, sibling, spouse or child) occurs, and the Student withdraws from
their course before commencement for VU English course, or Census Date for other courses, or after these dates at
the discretion of the Vice President, International; or
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g.
When a political civil or natural event prevents the student from studying or paying tuition fees, before
commencement for VU English course, or Census Date for other courses, or after these dates at the discretion of the
Vice President, International.
(9) Other special or exceptional circumstances preventing a student from continuing with their enrolment may allow for full or
partial refund at the discretion of the Vice President International, the General Manager VU English or their nominee,
provided the request is made prior to the commencement of the course.
(10) Students are required to provide documentary evidence in support of an application for a refund under all of the above.
(11) Where the Overseas Student Health Cover (OSHC) premium has been previously paid to the University, refund of any
available premium will be managed in the following way:
a.
Where a student has not arrived in and has never resided in Australia, the University will obtain the OSHC refund
from the insurance provider and remit to the student.
b.
Where the student has arrived or has resided in Australia, it is the responsibility of the student to claim the OSHC
refund from their insurer directly.
Partial Refunds
(12) A student who has paid any tuition fees for a study period for an English language course, and gives written notice of a
withdrawal or an inability to study before the commencement date, will be entitled to a refund of tuition fees paid for the
study period, less any non-refundable deposit, as set out in the student's written agreement (signed Letter of Offer).
(13) A student who has paid any tuition fees for a study period for a course other than an English language course, and gives
written notice of a withdrawal or an inability to study, before the census date (31 March or 31 August), will be entitled to a
refund of tuition fees paid for the study period, less any non-refundable deposit, as set out in the student's written
agreement (signed Letter of Offer).
(14) Where a student’s enrolment has been cancelled for non-payment of tuition fees, the student will be entitled to a refund of
any partial payment made less any non-refundable deposit, as set out in the student's written agreement (signed Letter of
Offer). Any application fee paid will not be refunded.
(15) Where:
a.
Australian Government authorities refuse to grant a student visa; or
b.
the student visa is not granted in time for the student to start the course; or
c.
a student withdraws their visa application with the Australian Government before the commencement of the
Course; or
d.
the student does not submit a visa application; or
e.
the student fails to provide additional information to support their application, as requested by the University (e.g.
statement of purpose or certified documents); or
f.
where the University withdraws an offer based on incorrect, false or incomplete information provided by the
student or their agent.
the student will be entitled to receive the total amount of the pre-paid fees the University received for the course in respect of the
student minus the lesser of:
g.
5% of the total amount of pre-paid fees that the provider received in respect of the student for the course before
the default day; or
h.
$500.
Note: documentary evidence must be provided in support of an application for a refund under any of the above provisions.
No Refunds
(16) Any student who withdraws from their course after Census Date in a semester, or after the commencement of their VU
English course, will not be eligible for any refund of Tuition Fees paid for that semester except on extraordinary
humanitarian grounds at the discretion of:
a.
The Vice President, International, or
b.
In the case of VU English students, the General Manager, VU English.
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(17) A student who gives notice in writing of an inability to undertake a course, or withdraws from the course at any time, will not
be eligible for a refund of the Application Processing Fee.
(18) A student who is granted intermission or reduced study load will have any Tuition Fees paid held as a credit on their
account and treated as a payment against future study periods.
International Students Who Obtain Permanent Resident Status
(19) A student who is granted Permanent Resident status will be eligible for a refund of Tuition Fees paid for a semester, less a
five hundred dollar ($500) service charge for the current semester, only if:
a.
The Permanent Resident status is granted on or before the Census Date for that semester, and
b.
The student presents evidence of their Permanent Resident status to VU International.
(20) Permanent Resident status is recognised from the date officially recognised by the Department of Immigration and Border
Protection, not the date on which the application for status is made.
(21) A student who is granted Permanent Resident status after the Census Date for a semester will not be eligible for a refund
of tuition fees paid for that semester. The student will be classified as an international student for the remainder of that
semester.
(22) A student who is granted Permanent Resident status prior to Census Date in a semester will lose their full-fee student
place and must re-apply for course entry in competition with other course applicants for either government-supported
places, or for domestic fee paying places.
(23) A continuing student who seeks to become a local fee paying domestic student following a grant of Permanent Resident
status, may have their pre-paid tuition fees carried over in the appropriate semester.
Overpayments
(24) Where a Student makes an overpayment of tuition fees, the overpaid amount will be refunded upon application without
financial penalty. The amount will be returned to the student as a cheque to the student’s address in Australia. A memo is
required from VU English to support English language overpayments.
Processing of refunds
(25) Before a refund can be processed, the funds covering the tuition fee must be available to the University, i.e. cheques and
drafts cleared and telegraphic transfers received.
(26) Refunds will be processed within four (4) weeks of receiving a written claim, provided that all the relevant documentation
has been received from the student.
(27) Any notice given must be written in English and actually received by the University.
Lodgement of Application
(28) Students should print the appropriate form as found on the University website “Refund of International Student Fees”.
(29) Complete and submit the form in person to the appropriate campus, post or email (details of each are contained on the
form). Note that where the student has requested a release letter, the refund application may not be submitted until the
release letter is attached.
Check Application
(30) VU International receives the Application
supporting documentation is included.
and checks the form for completeness and ensures that any required
(31) VU International contacts the student for any missing or further information
.
Authorising Applications and Applying for Review
(32) Applications for refund are approved or refused by VU International.
(33) If a student is dissatisfied with the refund determination, they may apply to have it reviewed. Reviews will be performed:
a.
By the Vice President International or their delegate in the case of all international students except for VU
English students;
b.
By the General Manager, VU English, in the case of VU English students.
(34) Note: Where a tuition fee has been paid by a sponsoring body or scholarship agency, any refund payable will be made to
the sponsoring body or scholarship agency.
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