HR interview questions and answers examples
Describe a difficult experience you had with an
employer/manager/coworker and how you handled it.
Why are you interested in a human resources role?
The field of human resources is vast. This is a question to determine if
you’ve thought about the different options in HR and understand why
this role is of interest to you. Answer this question by explaining the
key reasons you want to work in HR as well as why you’re a good
match for the role:
“Human resources is about supporting employees and businesses in
an enterprise. I like to be at the heart of the enterprise in this way.
Looking at the different corporate functions in an enterprise, I feel
that an HR role is the best starting place for me to learn.”
What interpersonal skills are important in this role?
In human resources, you’ll work with company leaders, peers, and
team members as well as third parties. Excellent communication
skills, the ability to express your opinions diplomatically, and patience
are key skills in this role.
You might answer something like this:
“As an HR professional, I would demonstrate that I’m a team player
and work in line with my business leaders by communicating
effectively at all levels. I would strive to remain informed within my
field of expertise to advise the company leaders effectively.”
What do you think the biggest challenges of this role are?
Your answer to this question should show your interviewer that you
understand some of the challenges of the specific role you’re applying
for. A solid STAR answer should include some examples of situations
you could face in this position:
“As an HR professional, I would deal with employees on all levels and
in situations that may be unpleasant, like firing employees or having
to take disciplinary action. These situations are challenging for both
the employee, the manager, and the HR professional, but they’re part
of the job.”
Why do you enjoy working closely with people?
An answer to this question should be personal to you, but also say that you
enjoy communicating with people and like to help. By working closely with
people you can better understand their needs and aspirations and help
them to achieve their goals.