Uploaded by Andreas Antoniou

ITSM Cutover plan

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Pre-cutover
Cutover
Post Cutover
Communications Plan
Cutover plan...
Mid Servers point to Prod - Few days before CMDB Go Live
Cloud Discovery point to Prod - Azure schedule per subscription Integrations point to Prod - Crowdstrike ready for Paul to test, AD / Single Sign On ready, WPP CMDB - Functional Testing cycle
Data Load
Discovery data & config
WPP CMDB CIs (Integration, Non discovery)- As soon as tested by Paul
Crowdstrike (Integration, Non discovery) - As soon as tested by Paul
CWB Data (Services data) - dependent on solution being agreed (18 Dec)
Technical Services data - Can be loaded in advance, plug install required
Groups & Group members, Roles - Can be loaded as soon as data confirmed (target groups)
Tactical CMDB (Non discovery) - Deltas from Discovered + Crowdstrike + WPP CIs, CSDM attributes - Can be loaded once Technical Service, Groups etc (target groups) Foundation data (location data) - Can be loaded in advance once validated in Test
Prod Code Release
Mid Servers - 1 Day
Prod Validation
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